Practice Management Institute ~ Audio Learning Center

Home Certification Curriculum Practice Tools About PMI

How It Works:

Choose from any of the Coding, Reimbursement, and Management topics listed by selecting "Buy". You will then be directed to the online order form. Once your purchase is complete you will receive the following items included with your order confirmation from the PMI Audio Learning Center:

A web link good for one MP3 Audio downloadable file
presentation handouts
A Link to the Online Quiz

Download the files to your computer.* After you have reviewed the materials and listened to the presentation, go to the Quiz Login Page to take the quiz using the code provided with your purchase confirmation. You are given two attempts to score 80% or better on the quiz. Your score will be displayed at the conclusion of the quiz. If your grade is 80% or better, you will receive an email with a CEU confirmation**, suitable for inclusion with your certification renewal paperwork. Please note that PMI cannot award CEUs for those who scored less than 80% after two tries. Questions or comments should be directed to our Professional Services Department.

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PMI Audio Download Center

Convenient, inexpensive way to enhance your skills and earn CEUs after passing the accompanying quiz.

Instant access – no waiting for product delivery

No need to leave work to attend class and no shipping and handling fees

No time limit for taking the quizzes

Choose from Coding, Management and Reimbursement topics below.

System Requirements

Coding

Listen	Program	Description	CEUs	Cost	Buy
	The Most Common Coding Errors and How to Avoid Them	There is a wealth of information outside the CPT® manual that is necessary for the coder to perform his/her job correctly. Jeff combines over 15 years preparing students for coding certification exams and working with billers to provide a unique perspective on the many challenges facing medical coders today. He will contrast the pure coder from a biller/coder. Rules and guidelines differ based on carrier and state.	1.5	99.00
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	ICD-10 Diagnosis Coding for Family Practice	Learn what’s new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.	1.5	99.00
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	Documenting for Medical Necessity	This goes beyond regular E/M documentation and takes a look at how the complete record needs to tell a story to support the medical necessity of the level billed. Beginning with the chief complaint as the title of the story and how the history and exam play a role in that story thereby making the medical decision making the ending of the story that sums up why the patient was seen and deserves the level of service that has been assigned.	1.5	99.00
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	Coding for OB/GYN in 2013	2013 will ring in a host of new changes for OB/GYN coding. Get important changes to Path/Lab services and much more! Being compliant in your billing practices should include being up to date on all of the changes rolling out in the New Year.	1.5	99.00
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	ICD-10 Implementation Action Plan	Nancy Maguire, coding boot camp leader, author, and industry expert, will explain the nuts and bolts transition to ICD-10 including differences in coding, and why you must work to improve your level of knowledge now. ICD-10 codes require detailed documentation. Specific examples will be given to better illustrate the coding differences from "9" to "10." Begin your transition right here, right now in order to be ready by 2014. Nancy will also explain the three "P’s" of successful transition.	1.5	99.00
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	Coding and Medicare Update 2013	This class is updated for 2013 to include the latest information pertaining to physician reimbursement. Coders, billing staff, physicians, office managers, and compliance officers will all benefit from these updates to include coding changes, new and deleted edits, and guideline revisions impacting your practice’s reimbursement. Attendees will also learn about final rules, physician fee schedule updates and implementation of certain provisions.	1.5	99.00
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	Modifier Myths and Must-Knows	This session will explain the right way to use modifiers and dispel myths that you may have heard about using modifiers to communicate difficult, increased, separate, reduced, multiple and repeat services. We will go over the correct use of new modifier 33 and examine common ways in which the pre-op modifier is being improperly used. We’ll also sharpen your knowledge of CPT guidelines related to modifier usage.	1.5	99.00
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	Coding & Billing for Mid-Level Providers	This session will address compliance concerns regarding mid-level provider billing patterns. The doctor has left the building. Now what? Can we still bill Incident-to? Understand why the OIG is looking at Incident-to services this year and get clarification on the guidelines and billing requirements. The rules and guidelines for Medicare and other third-party carriers can get confusing when billing for non-physicians practitioners. This session will help you better understand the rules and avoid possible fraudulent billing for your mid-level practitioners.	1.5	99.00
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	Documentation Analysis	Will your office be ready for the advanced documentation requirements that will come with the conversion to ICD-10? Determine now whether provider documentation is sufficient for capturing data for evaluating, monitoring and improving quality of care. Learn about data quality outcome opportunities that help to address health care administrative needs.	1.5	99.00
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	Essential Diagnostic Coding	ICD-9-CM revisions are becoming even more specific, requiring more detailed documentation in preparation for ICD-10. Coders that rely only EMR selection are taking a big risk with your reimbursement. With more incremental changes to diagnostic coding already underway, your coding staff must keep up or get left behind.	1.5	99.00
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	Wound Care Coding	2012 offers some good news for healthcare providers furnishing wound care services! Codes have been simplified and there is an increase in RVU’s! Maxine Collins, MBA, CPA, CMC, CMIS, CMOM will provide a summary of the changes in Active Wound Care Management and Excision Debridement codes. Don’t miss this important information on these changes in Wound Care coding that may help your bottom line. Documentation is more important than ever! Find out what is new in wound care treatment. Wound Care Services are always being scrutinized. Learn about the new requirements for proper documentation that would help your practice or clinic withstand audit scrutiny.	1.5	99.00
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	CPT Coding Fundamentals	Learn Current Procedural Terminology (CPT) coding in relation to correct physician reimbursement, patient satisfaction, office productivity and efficiency. Get familiar with the language of CPT and learn what works and doesn’t work in coding. Understand what insurance carriers require when coding claims. Improve coding language skills and avoid upcoding. This class is appropriate for a beginning coder or anyone seeking a better understanding of the coding process.	1.5	99.00
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	ICD-10 Diagnosis Coding for Cardiology	The devil is in the details, as the old saying goes. Cardiology coders must focus on the details to properly code for ICD-10. See what’s new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy Maguire is leading the way better comprehension with specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into anticipation and excitement.	1.5	99.00
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	ICD-10-CM Diagnosis Coding for Oncology	This all new webinar addresses the ICD-10-CM changes in store for oncology coding. Alpha-numeric diagnosis codes will be a challenge and their implementation will not be easy. Nancy has intimate knowledge of the new coding system. She has authored several books on ICD-10. With her proactive, enthusiastic approach, Nancy is just the person to you need to minimize the growing pains involved with learning this new language. This webinar will prepare you and get you excited about ICD-10.	1.5	99.00
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	E/M Documentation	We will look at the documentation guidelines to identify ways to achieve the level of exactness that is needed to bill the claim correctly.	1.5	99.00
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	Z Codes: An Important New Piece of the ICD-10-CM Pie	Introducing the new Z Codes, soon to replace V codes as part of the ICD-10-CM transition. No longer just a Supplementary Classification status, Z codes will gain recognition as a real live Chapter (21) upon implementation of ICD-10. Chapter 21 is titled: "Factors Influencing Health Status and Contact with Health Services." The increased specificity of Z-codes is designed to help get claims paid faster and with fewer errors, requests for medical records, or chart reviews (we hope). Get an expert explanation as to why some "Z" codes are only primary, only secondary, or can be in either primary or secondary diagnosis slot. Also learn when Z codes should not be used.	1.5	99.00
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	Mastering Medical Decision Making	This in-depth, 90-minute Webinar will cover the fundamentals of Evaluation and Management coding and documentation and provide an in-depth analysis of the Medical Decision Making (MDM) Process and its impact on the level of E & M service. Using specific clinical examples of Diabetes, hypertension, heart disease and glaucoma, the course will guide the participants through the different levels of MDM (Straightforward, Low complexity, Moderate complexity and High complexity), the specific documentation requirements and how they relate to the different levels of E & M (e.g., 99212, 99213, 99214 and 99215)	1.5	99.00
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	ICD-10-CM Diagnosis Codes: ORTHOPEDICS	Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for Orthopedics. See what’s new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems.	1.5	99.00
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	ICD-10 for Endocrinology	If you know the rules of the game, you can develop a strategy and tactics needed to succeed in the new language. Education is the key, and Nancy Maguire is leading the way with ICD-10-CM education. Nancy will prepare you with the tools and skills needed to be ready for 2013. It’s a big deal, but it's manageable.	1.5	99.00
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	ICD-10-CM Diagnosis Coding Family Practice	ICD-10 codes from newborn to CAD, hypertension and chronic conditions. Family practice sees it all and there will be significant changes in diagnosis code assignments on October 1, 2013! Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for the Family Practice. See what’s new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.	1.5	99.00
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	ICD-10 Prep: Anatomy & Medical Terminology	Key preparation for the conversion to ICD-10 will include a good foundation in Medical Terminology. Coders will need more in-depth knowledge of clinical terms in order to code properly in the ICD-10 system. This webinar will take a tour of the human body and explore information on cells, tissues, and organs that comprise the body systems in addition to completing a review of terms that will increase your skills and improve your reimbursement.	1.5	99.00
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	Anatomy and Physiology for Coders	ICD-10-CM codes will require more detailed documentation in order to show medical necessity for services rendered by providers. Many of us use these terms every day but don’t know what they mean. Improve your knowledge so you don't get left behind. Avoid denials and errors in claim filing. Get up to speed now with the clinical language of coding.	1.5	99.00
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	ICD-10 Diagnosis Coding for OB/GYN	Get an inside look at how much your coding life is about to change. The learning curve starts now. Come and listen as Nancy shares significant new code changes specific to Pregnancy, Childbirth and Puerperium. Develop your practice action plan now!	1.5	99.00
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	ICD-9-CM Code Changes for 2012	PMI will arm you with all the code updates you need now to prevent errors and lost reimbursement for improperly coded claims by Oct. 1. ICD-9-CM changes impact all providers submitting claims for reimbursement of furnished services/supplies. Providers and coders will need to learn and implement 168 new codes, 41 revised codes and 33 invalid codes. This is an essential update needed for every coder’s professional development!	1.5	99.00
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	Coding Compliance and Training Plan	This session will go beyond auditing 101 and go into more detail on how audits vary, the gray areas and how no two auditors are alike. Jeff will bring forth his experience with thousands of audits to show how widely opinions vary. Specific examples of CC, HPI, ROS, and Exam from actual notes will be analyzed to illustrate the subjective nature of audits and how internal decisions need to be made concerning what is considered correct, incorrect or "documentation needs improvement."	1.5	99.00
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	ICD-10-CM Diagnosis Codes: Pregnancy & Childbirth	Get an inside look at how much your coding life is about to change. The learning curve starts now. Come and listen as Nancy shares significant new code changes specific to Pregnancy, Childbirth and Puerperium. Develop your practice action plan now! Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. See what’s new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.	1.5	99.00
Listen	Program	Description	CEUs	Cost	Buy
	Primary Care: ICD-10 Diagnosis Coding	Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for primary care physicians. See what’s new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.	1.5	99.00
Listen	Program	Description	CEUs	Cost	Buy
	ICD-10-CM Diagnosis Codes	Nancy Maguire, coding boot camp leader, author, and industry expert, will explain the nuts and bolts transition to ICD-10 including differences in coding, and why you must work to improve your level of knowledge now in order to code in greater detail. Specific examples will be given to better illustrate the coding differences from 9 to "10." Begin your transition right here, right now in order to be ready by 2013. Nancy will also explain the three "P’s" of successful transition.	1.5	99.00
Listen	Program	Description	CEUs	Cost	Buy
	What They Didn't Teach you in Coding Class	You studied hard and passed your exam - you made yourself an expert in coding! But wait, there’s more? Once you've been indoctrinated as a coder, you realize that there is so much more beyond the books to being a successful coder. You quickly begin to see how your role affects overall practice performance and compliance. In this session, we will take a holistic view of coding to help you maximize your performance as a coding professional.	1.5	79.00
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	ICD-10: Ready or Not, Here It Comes	Fasten your seatbelts. It’s official. You and the rest of the nation will soon embark on a journey to convert your practice coding system to ICD-10. While the implementation date seems far off, it's really not when you think about the conversion that must take place to get your practice on board. Every practice must prepare for this important transition and test these new classification codes well before the deadline. Find out what you need to do to prepare now for those new 10 digit alpha-numeric codes.	1.5	79.00
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	Coding to the Nines: E/M Coding	Learn all those fun E&M codes that begin with a 9. This session will take you through the essential steps that show you when to bill for an admission, follow-up, discharge, critical care and preventive medicine services visit. You will even learn how to deal with some of the trickier circumstances such as when the patient is in a skilled nursing facility or how to bill if the provider makes a home visit? There’s a code for them all.	1.5	79.00
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	Coding for Infectious Disease: All Specialities	The Department of Health and Human Services and the Centers for Disease Control and Prevention periodically publish their major concerns for the future in the US. What are these agencies currently focusing on? How can you help with these concerns? Learn what your practice needs to know to aid in preventing the spread of disease. Are you coding such occurrences according to the official guidelines? Review preparedness and correct coding of Community-Acquired Pneumonia, staph infection, STD/HIV, West Nile Virus, Septicemia, SARS, Sepsis, etc. You play a vital role in providing statistical information via coding to help prevent the likelihood of a future epidemic, and in emergency preparedness.	1.5	79.00
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	Compliance and Risk Management for Coders	If you have ever wondered how your role in the claims process affects your liability should the practice ever undergo a fraud investigation, then you won’t want to miss a moment of this session. Our presenter will explore the risks and pitfalls that coders must be aware of. Learn the difference between actual behavior and expected behavior. Lower risk, improve compliance, performance and peace of mind while retaining your pride and sense of humor.	1.5	79.00
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	Coding for Medical Necessity and Quality Care	Are you coding to the highest specificity possible? Is your provider getting every dime he/she is legally entitled to for the service provided? Learn how improving chart documentation and coding technique can not only increase reimbursement, but improve the quality of patient care.	1.5	79.00

Management

Listen	Program	Description	CEUs	Price	Buy
	Running a Profitable Medical Practice in an Uncertain Economy	This valuable webinar will stimulate thoughts on where dollars could be saved or spent in the right places and increase the profitability in your practice. Review top practice expense areas and identify opportunities to reduce costs and avoid hidden costs.	1.5	99.00
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	What You Don’t Know About OSHA CAN Hurt You!	The Occupational Safety & Health Administration (OSHA), part of the U.S. Department of Labor, is responsible for creating and enforcing standards of workplace safety. Complying with OSHA rules protects your staff from injury and your business from expensive fines, legal costs and even criminal liability. The more you know about OSHA, the better you can protect yourself, your co-workers, or your employees. Protecting workers’ safety and health is the right thing to do for business. It saves money and adds value to the organization.	1.5	99.00
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	Fire Up! Your Team	Far too many medical office workers suffer from underproductivity. This highly-engaging, skills-based webinar will diagnose employee performance issues and offer solutions that lead to immediate positive change. Discover the fuel that builds a happier, healthier, and more productive workplace. This session will inspire and equip your whole team to get Fired Up!	1.5	99.00
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	Teambuilding for Practice Success	This webinar will address interpersonal threats to practice success including toxic communication styles, generational work style differences and unmotivated staff. Don’t get derailed by communication problems, petty conflicts or motivation problems at work. Challenge your staff to check the attitude at the door. Start coaching your team members to develop greater professionalism and begin to manage their performance more effectively.	1.5	99.00
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	Critical Issues in Pain Management	Recent changes to Pain Management coding mean your practice could be losing money due to partial payments or denials. Additionally, this specialty is under more scrutiny from the Government than ever before because of incorrect coding and billing. New federal, state and private carrier Pain Management guidelines could place your practice at monetary and punitive risk if you are selected for audit.	1.5	99.00
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	New Payment Methods to Stop Medical Shoplifting	Medical services rendered without ever receiving payment is Medical Shoplifting. Your practice is required to be up to speed on new guidelines about the way funds are transacted. Improper handling of payments makes collecting directly from patients a risky and potentially costly area of your practice. Learn the benefits and the risks of today’s payment methods.	1.5	99.00
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	Cloud Computing	Cloud computing is the latest buzzword that can slash the cost of storing large amounts of digital records. Cloud services promise encrypted data to provide total security. Like oversees outsourcing of coding and billing functions, this alluring new technology presents confidentiality risks and should be approached with caution. Legal expert Robert W. Liles, Esq. explains.	1.5	99.00
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	Primary Care - New Practice Options	It is not uncommon for practices to lose out on revenue opportunities simply because they do not know the rules. This webinar will provide you with the latest information concerning services that you may have always provided to the patient, but have not been paid for in the past. Now, you may have the ability to secure reimbursement that the providers deserve for some of the preventive counseling and services that he or she provides in insuring that quality of care is achieved for each patient.	1.5	99.00
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	Meaningful Use - Stage 2	Stage 2 Meaningful Use changes, which were announced on August 23 and are set to begin as early as 2014, will lead to more coordination of patient care, reduced medical errors, elimination of duplicate screenings and tests and greater patient engagement in their own care. The changes will increase health information exchange between providers and promotes patient engagement by giving patients secure online access to their health information.	1.5	99.00
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	Accountable Care Organizations and Their Impact On Your Future	Do you know what an Accountable Care Organizations (ACOs) is and how it could affect you? More physician practices are involved in establishing ACOs. As recently as July 9, the Centers for Medicare & Medicaid Services (CMS) announced the selection of 89 additional ACOs to participate in the Medicare Shared Saving Program.	1.5	99.00
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	5 Concerns of Medical Practice Managers	If you are feeling a sense of burnout or lack of leadership ability as a medical office manager, you’re not alone. There’s so much new information to absorb that many managers begin to feel they are losing their edge. Maxine Collins will help you regain control and uncover solutions. Reinvigorate your sense of purpose, direction and empowerment as we provide resources and guidance for some of your toughest management issues.	1.5	99.00
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	Constructing a Patient Centered Medical Home: Brick and Mortar	If your practice has ever considered moving to a Patient-Centered Health Care Home practice model then don’t miss this important session. Our expert presenter will take you through the principles and impact this service model has on patient and staff relationships. This is a perfect in-service session for your staff. Gather around a speaker phone and listen as Ewa explains how to set your practice apart from the competition.	1.5	99.00
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	Texas Worker’s Compensation	This webinar is designed to provide some introductory information for those new to medical office procedures regarding the processing of Workers’ Comp claims as well as providing an update for those who are currently working within the system. Billers and coders will learn simple answers to questions that may be causing problems in reimbursement. Participants will be instructed on how to effectively appeal for both services denied that the physician feels is necessary for the patient and an organized method of handling claim denials.	1.5	99.00
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	Compliance Is Not An Option: Personnel Compliance - Assessing Your Team	Can’t we all just get along? Ever wonder why you have an easier time connecting with some employees over others? One of the most unpredictable variables in health care facilities today is personnel. Participate in a live interview with Compliance Expert, D.K. Everitt as he talks with Randall W. Fields and Kristine Arlitt about Staff Assessment screening. Our experts will explain the use of Personality Profiles to assess your staff. Do you have the right people in the right job functions? Some employees may be strongly inclined toward one area over another. You’ll learn how to connect better with colleagues whose priorities and preferences differ from yours.	1.5	99.00
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	Revenue Cycle Management	Is your Practice a Peak Performer, and do you know the areas to identify to optimize your financial and operational success?	1.5	99.00
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	Transforming the Front Desk Staff	If your front desk personnel are not properly trained, the entire practice pays the price through lost revenue, patient dissatisfaction, and compliance violations. This webinar will teach critical thinking skills needed to appropriately handle front-line communication, data collection, privacy and compliance issues.	1.5	99.00
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	Navigating the Risk Management Maze in Your Practice	Without a solid plan, uncharted risk sources can sneak up and unexpectedly crush your operations. Dispel out-of-site-out-of-mind risk mentality. This program will identify both prevalent and hidden risk factors and explain simple strategies or more successful risk management. Physicians, Administrators, Supervisors and Compliance Officers are encouraged to listen on to the Webinar.	1.5	99.00
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	Hospital Offers to Purchase the Practice: What to Do?	This session will address reasons that you should start preparing now for a possible hospital acquisition. This is a common question that is asked across the country as practices are suffering economic challenges, increased liabilities and decreased reimbursements. This informative session will identify reasons why it may be wise to start preparing for a possible hospital acquisition and provide tips on how to survive the valuation process. Advice and tools will be presented to help you evaluate potential losses and gains, address transitional issues, and review alternate survival strategies.	1.5	99.00
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	Train Your Providers: E & M Services	How many times have you wished your physician could hear all of the helpful information that you receive at PMI’s classes? Now we will help you train your physician to make better use of evaluation and management services. Learn tips and tricks to help your provider navigate the confusing word of coding evaluation and management services. Teach your providers the right way, not just the safe way.	1.5	99.00
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	Budgeting and Cash Flow	Start on a path to better financial management comprehension. A good working budget gives you an idea of how much you will need on a monthly, quarterly, and annual basis to operate your facility. Before making decisions that will impact the financial health of your practice, you can plug the cost into your budget to gauge the affect on your bottom line. This session will walk participants through the steps needed.	1.5	99.00
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	Managing Staff Conflict	It’s a fact: staff performance is directly affected by how well people work together and support each other. When conflict is allowed to thrive, staff performance disintegrates and overall morale suffers. Unresolved disputes result in a chaotic, uncooperative work environment. A division among staff results in a lack of understanding and cooperation, which creates a negative environment and cripples productivity.	1.5	99.00
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	Marketing to Reach the Audience You Want	As much as 80 percent of all physician encounters come from referrals. This program will explain how to generate more patient referrals by introducing marketing techniques that will build your patient base. Successful practices are now putting the focus back on their patients, using innovative marketing strategies that bring greater return on their investment. In 90 minutes, you will learn key marketing initiatives to implement right away. Increase your new-patient volume and successfully market to your current patients to increase patient retention and referrals.	1.5	99.00
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	Implementing a Records Retention & Destruction Program	Failure to have a functional plan for the retention/destruction of medical records exposes your practice to multiple risks, including compliance violations and fines. An effective plan for records takes into consideration the possibility of litigation, investigations and audits. Make sure you have the correct system in place with clear procedures for proper implementation, maintenance and compliance.	1.5	99.00
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	Finding the Hidden Dollars in your Practice	Now that the physician reimbursement conversion factor has dropped a little over $36 per RVU to $33, survival skills are now in full force. It’s time to uncover lost revenue and tighten the practice spending belt. Get ready to put on your detective cap and become a money sleuth to find revenue and put it to work building your practice.	1.5	99.00
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	The Art of Renegotiating Insurance Contracts	With a regular review of your largest contracts and with a successful contract negotiation with he insurance company, it is not unreasonable to achieve a contract for 150%+ of Medicare for procedures and office visits.	1.5	99.00
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	Maximizing Efficiency in the Practice	Everyone in the practice wears multiple hats and performs multiple roles. We function as medical professionals in a task-based environment. Do we have those roles assigned effectively; does management have a clear hold on time and effort for task completion, without a documented practice roadmap? Learn how to apply critical thinking skills to everyday processes and complexities within their practice. This webinar will show participants how to measure time, effort and cost value, and map out a plan for improvement.	1.5	99.00
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	How to Successfully Evaluate, Hire and Manage an Outside Billing Company	Doctors and other healthcare providers are often interested in working with an outside billing company but are unsure of what to expect. This session will explain what you should look for in a billing company, the reports you should expect to receive, communicating with the billing company and information you will need to provide the biller for optimum results. Learn how to measure the productivity and success of your billing company and the absolute musts that a billing company should already have implemented to protect your practice.	1.5	99.00
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	How Will Healthcare Reform Affecting Your Practice	The transition to health care reform doesn’t have to cause an upheaval in your practice. Audrey Coaxum will give you practical tips for making the transition go smoothly. She will address the seven areas of the practice that will be impacted and what you can do now to prepare. Join this webinar and get ready to take some serious notes that will put you on track for the new year and beyond.	1.5	99.00
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	New Marketing Initiatives	As much as 80 percent of all physician encounters come from referrals. This program will explain how to generate more patient referrals by introducing marketing techniques that will build your patient base. Successful practices are now putting the focus back on their patients, using innovative marketing strategies that bring greater return on their investment. In 90 minutes, you will learn key marketing initiatives to implement right away. Increase your new-patient volume and successfully market to your current patients to increase patient retention and referrals. We will examine new ways in which physicians can capitalize on new marketing channels and avenues.	1.5	99.00
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	Taking Advantage of Incentive Program	Quality reporting is becoming mandatory! It is embedded in the provisions of Health Care Reform. You can still earn incentive bonuses for participating in PQRI and E-prescribing for Medicare for your Physicians in 2011! The incentives are declining! Soon your practice will be penalized for not reporting quality measures and electronically prescribing for Medicare! Get "money back" from the government while you can to help pay for the implementation of these soon-to-be required programs in your office.	1.5	99.00
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	Cash Flow in Hard Economic Times	According to the American Medical Association, health insurers incorrectly pay one in five claims! But unpaid claims aren’t the only problem areas that affect practice cash flow. Consider lack of standardization in insurance plan rules along with the rising copays and deductibles that are increasing patient payment burdens. This webinar will give you a fresh look at your payment policies and collection procedures. Make a positive impact on practice cash flow when you take a closer look into how the dollars are coming in the door.	1.5	99.00
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	Health Care Reform	Everyone is wondering how heath care reform will affect their practice. For 2011, the focus is on prevention. There are many changes in store not only for Medicare but also for commercial carriers as well. Preventive service coverage, new rules for deductibles and copays, and the appropriate HCPCS to pull it all together. Join us for an interactive webinar to discuss the changes and find the answer to the questions you need to know to insure success in the coming year.	1.5	99.00
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	Solving the Mystery of Meaningful Use	The requirements of meaningful use to qualify for incentive payments was released on July 13, 2010. The final rule definitively outlines all the specifics of Stage 1 meaningful use and clinical quality measure reporting to receive the incentive payments in 2011 and 2012.	1.5	99.00
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	Medical Office Clinical Protocols	Statistics show that a medical office will have at least one emergency arise per year. Is your office really prepared to save a life? How does your office handle patients with infectious disease such as TB? Make sure that all staff members are kept informed on proper procedures for emergency situations. This webinar will teach you how to extend protocols to everyone in the practice.	1.5	99.00
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	ICD-10: Change, Challenge, Coping	You won’t want to miss a minute of our 2010 Las Vegas Conference Keynote Speaker and nationally-known coding expert, Nancy Maguire. Transition more smoothly into ICD-10 with sound advice from the nation's top coding expert! Nancy will share early adoption methods guaranteed to make the whole process a lot easier. What challenges does your practice have? Take the stress out of the picture. Learn how preparation equals success not only with ICD-10, but also in everything you do. She will show you how to improve task management skills and create balance and satisfaction in your career.	1.5	79.00
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	Motivate, Develop & Engage Your Employees	Medical office managers are facing demands to do more with less - a trend that is clearly not going to change in the near future. Employee burnout and turnover is crippling to a medical practice. In this session, Linda D’Spain, CMPE, CMC, CMIS, CMOM, will provide tools for you to coach, motivate and mentor your employees. She has extensive human resource medical group knowledge. Build a strong practice with motivated and engaged employees that will become better team players, take greater enjoyment in their work and in the end, contribute valuable talent to your organization for the long term.	1.5	79.00
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	Ancillary Services	Is your practice referring out procedures that could be efficiently performed in your office? Join this webinar to learn more about providing ancillary services that fit into your practice’s environment, enhance patient care, and improve your profitability. There are only two ways any practice can improve operations - increase revenue or reduce expense. Get urgent information for assessing these opportunities in your practice. Learn to analyze your practice, find the seeds that can be planted to "grow revenue" in 2010 and beyond.	1.5	99.00
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	EMR Reimbursement & Financing	The government is offering to pay you between $44,000 and $65,000 per physician to use an EMR, and providing millions in grants to help you select the right system. Learn how to qualify and earn the maximum allowable reimbursement (and avoid penalties), whether you already have an EMR system installed or not. Understand what subsidized resources are now available from the Regional Extension Centers (RECs) to help you get going. Give us an hour of your time to learn about this once in a lifetime reimbursement opportunity, and get an update on the dynamic "meaningful use" and EMR "certification" issues that are crucial to qualifying.	1.5	99.00
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	Top 10 Ways to Save Money in Your Practice	In today’s economic climate, it becomes more important that Practice Managers and Coding/Billing Specialists find ways to increase revenue and reduce the costs of practice operations. Many times physicians and their staff are forced to go back to the old management principles and add our unique ideas to accomplish the goal of saving dollars in our offices/clinics. Through research, years of experience, and yes, trial and error, I will share with you the top 10 ways that I have found can help curb expenditures and improve revenues in many practices. Find out if your practice is one of many that has inadequate training and is costing you thousands of dollars. You will gain confidence in helping your physicians make wise choices and learn multiple ways to SAVE your practice thousands of dollars!	1.5	79.00
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	The Future of the Private Practice	Looking forward 10 years or even as little as five years, the medical practice will have a different look and feel. President Obama is moving forward with plans to overhaul Medicare, cut fraud and waste and get U.S. health care facilities on board to Electronic Health Records. This session will examine trends to improve health care records management and quality of care. Emergining technologies continue to impact both the clinical and administrative sides of the house. Take a glimpse at the practice of the future: paperless office, contract-free physicians, and much more. We will also examine JAHCO standards and how they will impact physicians in a bigger way in the near future.	1.5	79.00
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	Taking Practice Vitals: How are You Really Doing?	If your practice documentation had vital signs what would it look like? How long has it been since you took an objective look at your practice operations? Have you asked your patients for feedback? Every practice should look beneath the surface for problems that can impact your customer experience, your workflow, and employee satisfaction. We will take a look at some of the many things that you might over look on a day to day basis.	1.5	79.00
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	Risk Reduction Strategies: TQM	Quality measurement, monitoring, and management are extremely important to the ultimate goal of improved patient health. Learn a philosophy of medical office management as well as a method of tracking, measuring, and implementing change to improve the quality of care. This session will prepare participants to respond to the need for quality measurements, and ultimately to minimize practice risk.	1.5	79.00
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	Marketing The Practice in a Slow Economy	When the economy slows, successful, business-minded medical practices do not cut their marketing budget, they spend smarter. It is possible to grow your practice during a slow economy and we will give you the tips and knowledge to realign your strategy and get more bang for your marketing buck. After this session, you will walk away with key action items to put in place right away, no matter what shape the economy is in.	1.5	79.00
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	If Healthcare is about well-being...	It’s a tall order, but Jerry Bridge will get us all motivated and up for the challenge. We will tackle the age old dilemma of getting more done. Watch, listen, and learn as he puts a new spin on increasing productivity, reducing stress and transforming service so that we can all be better prepared to tackle all that lies ahead of us. This presentation will take you on a compelling and exciting exploration into some of the principles, practices and tools for dealing powerfully with the flood of demands, tasks, activities, problems and opportunities coming at you - leaving leave you more confident, focused and effective.	1.5	99.00
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	Fraud/Embezzlement Prevention	Join us in this informative session as we take a delicate look at this very serious issue. Learn to uncover high-risk areas for fraud and embezzlement in your office. We will also discuss write-offs, cash transactions, vacations, and preventive measures you can take to protect your practice.	1.5	79.00
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	EMR: What You Don't Know	Resistance is futile. EMR is fast becoming the norm. Setting up your systems up correctly is critical and will be a great asset to your practice in the long run. Learn what you need to look for in a good EMR system, and take a look at some of the protocols that should be in place if you are already using one. Find out what to do to avoid system glitches and overlap. Learn about incentives you can take advantage of with EMR in place.	1.5	79.00
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	Employment Law: Updates and Tips	This session will improve your overall fluency in employment law. From discrimination and harassment to sick and injured staff, we will explore it all. Find out what steps are required for discipline in the workplace and the proper procedures for evaluating your employees. This session will also address what you need to know about the FLSA including: Exempt/Non-Exempt employees, pay requirements, overtime compensation and at-will employment.	1.5	79.00
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	Efficient Patient Services	How long has it been since you have evaluated your system of patient services? It might be time to consider revamping old policies and taking a look at how to streamline your efforts. Learn tips, tools and techniques for improving overall communication. Test drive new methods that can improve appointment setting procedures, the handling of medical records and your personal efficiency.	1.5	79.00
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	Effective Interviewing and Hiring	Learn valuable and effective techniques for interviewing and hiring based on your practice values and goals. The right team in your practice will lead to increased productivity, enhanced job satisfaction and staff longevity. Decide what qualities that are most important to your practice, then learn how to gather the appropriate information you need to make excellent hiring decisions.	1.5	79.00
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	Red Flag Rules: Understanding Identify Theft Today	Medical identity theft is the fastest growing type of identity theft. It has grown more than 400 percent in the past 12 months. It is reported that more than 70 percent of breaches in medical facilities stem from employee carelessness or corruptness. The seriousness of the issue goes far beyond HIPAA. Here’s what you need to know now about the new Red Flag Rules Law that goes into effect May 1. NOTE – The Red Flag Program Clarification Act of 2010, signed by President Obama on December 18, 2010, amended the Fair Credit Reporting Act with respect to the applicability of identity theft guidelines to creditors. Not billing or receiving payment in full at the time a physician provides services will not result in the physician being considered a creditor under the Red Flags Rule. However, the information presented remains relevant regarding best practices and preventive measures that will help protect your practice from the risk of medical identify theft.	1.5	99.00
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	Fine Tuning Your Office	Does you practice need a face lift? How long has it been since you took a good look at your office? Have a seat in the waiting room can you hear what is being said at the Front Desk? Is your office clean and tidy; is the reading material up to date? Take a walk down the hallways, what can you hear? Is everyone working or playing? Be prepared to iron out the wrinkles in your practice before they become problems that can take you to the cleaners!	1.5	79.00
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	Dealing with Sensitive Personnel Issues	A discrimination or harassment complaint can lead to huge legal expenses and a massive jury verdict. This program is an informative discussion of updates, reminders and tidbits for employers. Learn the do’s and don'ts for avoiding lawsuits.	1.5	99.00
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	Extraordinary Customer Service	Break through the limits of ordinary communication, outdated work habits, improve overall customer service and personal fulfillment. Transform conflict and stress into cooperation and peace of mind when you employ reliable methods for dealing with demanding patients, communication breakdowns, or the feeling of being overwhelmed by everything there is to do or handle. This session includes easy to use tools, form letters and scripts to help you put these skills to work in your practice.	1.5	99.00
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	Legal Issues of Technology	This seminar identifies some of the legal issues of Technology that impact today’s medical practice. Topics include legal considerations for web site development and email use, electronic health records, EMR system selection, HIPAA Security and Patient Privacy. Improve your understanding of these complex legal issues and insure that your practice uses technology effectively, without increasing your exposure to liability.	1.5	79.00
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	Benchmarking Your Practice: What gets measured gets done	Operational efficiencies can significantly affect your bottom line, physician productivity, quality of care and customer satisfaction. This program will give you new skills and methods to improve your operations and your bottom line.	1.5	79.00
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	Analyzing Managed Care Contracts	Review the major definitions and critical contract provisions practices must consider when contracting and dealing with managed care. A listing of 20 Questions to Ask Before Signing a Managed Care Contract will be reviewed. An effective tool presenting a method to organize and effectively operate with managed care products will be provided.	1.5	79.00

Reimbursement

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	How to File Clean Claims and Appeals	Insurance companies are always on the lookout for errors in claims. This webinar will address guidelines and tips to help improve claim submissions on the front end to avoid delay in payment for services. We will also discuss unfair payment practices and how you can protect the practice. Get tools, resources and expert guidance to help with filing appeals and correcting claims.	1.5	99.00
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	Quarterly Carrier updates	This webinar will give you a comprehensive look at the latest carrier changes and updates to stay on top of your reimbursement. Whether or not you currently see Medicare patients most of the private Carriers follow Medicare’s lead.	1.5	99.00
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	Get Paid Now - Collecting in the Face of Recession and Reform	Today’s patient-centered care model means that right now, more than ever, you need to know the latest techniques for capturing payments, reducing or eliminating the need for billing and turning old debt into cash now. This webinar will provide some of the latest tools, practices and policies for billing and colleting co-pays, deductibles, self pays and insurance balances.	1.5	99.00
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	Surviving the Novitas Transition	States Affected: TX, LA, MS, AR, CO, NM, OK. Novitas Solutions is transitioning in as the Part A and B Medicare Administrative Contractor (MAC). If you are currently submitting claims through Trailblazerhealth Enterprises, you need to prepare now for the Part B 11/19/12 transition to Novitas. Attention Providers enrolled for EFT: immediate action is required to avoid payment disruption. Did you get the memo (issued 5/11/12)? Timing is everything. Maxine will help you pave the way with a conversion plan to protect your reimbursement during the transition.	1.5	99.00
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	Winning Carrier Denial Appeals	This one webinar could save your practice thousands of dollars recouped from denied claims. Get dozens of ideas and tips for bringing back reimbursement rightfully due. This in-depth session will provide an action plan with examples on how to win carrier appeals every time. Hear real-life examples, sound advice and get ready to fight for dollars rightfully due to your practice.	1.5	99.00
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	Surgical Procedure Chart Auditing	Surgical and procedure chart auditing is a skill that requires practice. Reviewing these records requires a knowledge of informed consent, procedure documentation requirements, and selection of the correct procedure code and diagnosis code.	1.5	99.00
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	Conducting Payer Proof EM Chart Audits	Join Sean M. Weiss, one of the industry’s most sought after consultants for handling payer audits for physician practices and hospitals, via webinar on conducting "payer-proof" E/M chart audits. This webinar won’t be like any other E/M chart auditing session you’ve attended in the past. Sean will give you his insight on what payers are really looking for and what they expect when conducting an audit – all based on his hands-on experience dealing with hundreds of payer audits!	1.5	99.00
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	Winning the Appeals Game Webinar presentation	Learn reasons for denials and how to write an appeal. Recovery Audit Contractors (RACs) and other government and commercial payer audits on the lookout for errors overpayments to take back. Make sure you aren’t letting reimbursement fall by the wayside unnecessarily.	1.5	99.00
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	Appeals, Refunds & Recoupment Requests	This webinar will teach you the proper steps to appeal and win! Review sample appeal letter and receive instruction on the five levels in the appeals process. Participants will walk away with the knowledge they need to appeal insurance claims efficiently and effectively, resulting in accurate reimbursement and how to enhance the overall reimbursement cycle.	1.5	99.00
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	Medicares New Preventive Services Coverage	More preventive services are being covered for the Medicare beneficiaries under the Accountable Care Act. PMI will address your questions on the details of providing and filing claims for these services. We will get you the specific coverage parameters for the newest preventive services for physicians, other qualified healthcare providers, including the Rural Health Clinics and the Federally Quality Health Clinics.	1.5	99.00
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	Carrier Reimbursement Strategies	With expenses increasing and reimbursement decreasing, practices are forced to take a second look at current operations and find ways to increase revenue and/or reduce expense. Help your providers secure every dollar rightfully due. This class will help you solve challenging reimbursement issues, overcome denials and receive correct payments. Take away tangible strategies and tips to successfully manage carrier reimbursement.	1.5	99.00
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	Understanding the Medicare PFSRVU Database	Both new and seasoned coders and billing professionals will benefit from this important topic. Our expert, Jeff Restuccio, will address why this database is so important for securing accurate reimbursement. Jeff audits over 6,000 charts per year and conducts over 35 live national seminars on coding and billing. Learn a systematic approach to billing that will help you secure every dollar rightfully entitled for services rendered.	1.5	99.00
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	Five Levers of Profitability	Planning a strategy around growth and future planning makes good business sense for your practice and can be the key to survival in tough economic times. This webinar, taught by physician management veteran, Bill Carbrey, will address five areas that impact the financial viability of the practice. Take steps now to improve your bottom line and stay compliant in today’s evolving health care climate.	1.5	99.00
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	Writing Effective Appeals	There are several reasons why an insurance claim can become delayed or denied. Whether the issue is inadequate payment, denial or rejection, it is imperative to appeal claims in a timely manner with as much supporting documentation as possible. It is just as important to properly write an appeal in order for your claim to be reconsidered and result in your favor.	1.5	99.00
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	Five Important Tips for Successful Medical Collections	Uncover common errors in co-pay and deductible collections and improve the practice’s bottom line. We will discuss the top collection problems in today's medical practices. Learn how to gauge whether or not you are on the right track and how to improve processes taking into account the legal and compliance expectations. Analyze what you have done in the past or what you are doing now, and lay the groundwork for a more efficient collections system moving forward.	1.5	99.00
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	E/M Coding - Are You Leaving Money On the Table	Many providers get comfortable with codes that may not always fit the bill. Your practice could be losing money by undercoding. The attention is in the details. Help get your practice paid correctly when you understand correct E/M rules. See how the documentation guidelines provide the roadmap for exact coding of claims.	1.5	99.00
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	Independent Billers - Reinvent Yourself for Today's Healthcare Market	Let’s face it the successes of today's independent billers may not produce the same results in the future. As this industry changes, billers must also reinvent their services and strengths to meet the needs of tomorrow's doctors and other healthcare providers. This session will focus on what you can do to better prepare for changes independent billers face. Our expert will share valuable tips for successfully working as an independent biller.	1.5	99.00
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	Dealing with Underpayments and Over Payments	Working with denials and appeals can be tricky. This webinar will teach you the proper steps to appeal and win! Detailed instruction on understanding eligibility requirements and proper coding procedures. Pay close attention to deadlines, forms, your rights and carrier-specific appeal filing rules. Includes sample appeal letter and instruction on the five levels in the appeals process.	1.5	99.00
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	Carrier Specific Rules	Get proven tips and strategies to eliminate denials due to carrier-specific rules and guidelines. Most clinics waste time and money calling carriers for every denial. Learn effective means for managing multiple carrier-specific rules.	1.5	99.00
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	Evaluation & Management Auditing	Doug Arrington, Ph.D., FNP, CHC, CHRC, CMC, CPC, CPC-H, CPMA, Director of the Office of Billing Compliance at UT Southwestern Medical Center at Dallas This Billing Compliance expert will show you what to look for when auditing for E&M. Our presenter will demonstrate sample scenarios and illustrate what to look for in notes and documentation. Learn ways to ensure that documentation and level of service are in parity. This session focuses primarily on optimizing reimbursement through compliant strategies. Helps you communicate audit results to providers in a positive manner that will effect change.	1.5	79.00
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	Stop Denials!	Are you frustrated with bundling? Maxine will help you find your way with edits. Learn important information that will help you code your claims correctly. NCCI edits prevent improper payment when incorrect code combinations are reported. Bundling edits are primarily determined from CPT or other procedure codes submitted with a claim. They are secondarily affected by diagnosis codes and will take into account the most likely clinical scenario and/or the most comprehensive procedure performed. Important changes effective at the beginning of this year may impact your reimbursement if you don’t understand this year's edit changes.	1.5	99.00
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	Consumer Driven HC - The Microwave Society	Consumers today are more educated and focused on quality than ever. New expectations are shifting the way we deliver health care. Pam Hellstrom, Vice President of Compliance for CHRISTUS Health Group will show us how to respond to a changing society as we take a look at alternate delivery systems and the trend toward transparency and accountability. Quality and speed are two increasingly important factors. Don’t get left behind. Learn what a microwave society is and how consumer expectations are shifting the way we care for patients and how we are paid.	1.5	79.00
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	Recovery Audit Contractors	Medicare has declared the RAC pilot program to be a big success. RACs, as they are known, recovered to Medicare more than six million dollars from health care providers in six states since 2005. Congress has made these private contractors a permanent fixture with plans to expand the program nationwide over the next two years. We will show you what to do in the event that your office is visited by a RAC.	1.5	99.00
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	Navigating Claim Denials and Appeals	These days, it seems like we receive payments 50 percent of the time, the rest is denials. Did you know that often times the payers will deny on claim and pay another one that is for the exact same thing? Don’t let it drive you crazy. Learn how to navigate your way through the ever changing face of the third party carrier and find the best way to file your appeal with them as well as Medicare.	1.5	99.00
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	How to Rate a Billing Service	Whether your practice is considering outsourcing billing to an outside service or you are already working with one, you won’t want to miss the valuable tips shared in this session. You will learn how to determine when a billing service is helping or hurting your bottom line. Find out what becomes of your claims when they are processed outside the practice walls. Know what to look for in a billing service and determine if outsourcing is the best way to go for your office.	1.5	79.00
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	Collecting in a Recession	With rising numbers of underinsured patients, shrinking reimbursement and rising costs you need to fight for every dollar rightfully due to the practice. Providers need a fool-proof system for getting paid and guaranteeing patient balances, co-pays and deductibles. Billing and collections staff should be trained and empowered to collect effectively in our present day culture of patient-centered care. This presentation offers proven strategies and techniques for capturing payments, reducing or eliminating the need for billing, and turning old debt into cash. Participants will hear straight talk and learn direct strategies to address up-to-the-minute collection concerns.	1.5	99.00
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	Friend or Foe-Tactics of 3rd Party Payers	We will review of some of the major carriers. What are their profit margins? We will take a look into several of the payer’s ratings by various specialty associations. What tactics do they use to not pay your claims? This session is geared toward assisting the practice with tactics to play the insurance game and get paid.	1.5	79.00
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	Simplifying "Incident To" Comprehension	CMS defines ’incident to' services as those performed incident to the physician professional service performed in the physician's office or the patient's home. Medicare has some very specific rules where 'incident to' is concerned. These rules are complex and very often misunderstood. 'incident to' rules are so abused that they have earned a spot on the OIG's Workplan for '08. This means the Office of the Inspector General will be keeping a close eye on these services, watching for abuse in this area. This session will help you to better understand the rules and avoid possible fraudulent billing for your mid-level practitioners.	1.5	79.00
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	Deciphering and Using RBRVS	We will review the development of RBRVS reimbursement for physicians. We will discuss how best to utilize RBRVS to set practice fee schedules, analyze the costs of services provided in your practice and compute your internal conversion factor. This knowledge is a prerequisite for understanding and negotiating managed care contracts and making other financial decisions for your office or clinic in addition to preparing for future changes in reimbursement methods.	1.5	99.00
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	Collections: Get Paid Now!	Learn best practices for collecting from insurance companies and patients. Eliminate stall tactics, reverse bogus denials and down coding! Use state and federal laws in your favor. Collect co-pays, deductibles and insurance balances easily! Guarantee patient payment using easy pay. We will discuss effective methods for collecting from self-insured patients. Know where you stand legally.	1.5	79.00

Compliance

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	How to Prepare for a RAC Audit	Did you know that under-coding is as likely to attract a RAC audit as over-coding? Medicare Recovery Audit Contractors (RACs) are in your neighborhood and you could be their next target. Will you be ready? This session will cover the essential steps for preparing for a RAC audit.	1.5	99.00
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	New Privacy Compliance Enforcement at the State Level	On September 1, Texas House Bill 300 (HB 300) went into effect, mandating more stringent patient privacy protections and stiffer penalties for violators in the state. More states will continue to follow suit.	1.5	99.00
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	Compliance Is Not An Option: House Bill 300	On September 1, Texas House Bill 300 (HB 300) goes into effect, mandating more stringent patient privacy protections and stiffer penalties for violators in the state. This webinar is a "must attend" for all healthcare staff that has access to patient data. Get prepared for a future HIPAA audit and avoid being targeted in the first place. Our experts discuss real life HIPAA audit outcomes and provide you with practical compliance measures.	1.5	99.00
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	HIPAA - Now and In the Future	The United States Department of Health and Human Services (HHS) Office for Civil Rights (OCR) is responsible for privacy and security enforcement under HIPAA and Health Information Technology for Economic and Clinical Health (HITECH) Act provisions. The OCR has announced that it is initiating Compliance Audits. This action precedes the release of the Final HIPAA/HITECH Act Privacy, Security, Breach Notification, and Enforcement Rules and will strengthen enforcement and accountability for compliance.	1.5	99.00
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	Front Office Compliance Breach!	Shortfalls in certain areas of front desk operations could mean lost income and big liability if your front office staff is not clear on current types of federal compliance requirements, violations, and enforcements. This session will cover the hot issues and hidden risks, plus what to do if a problem is detected.	1.5	99.00
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	HIPAA Compliance Up Close	Learn key points on privacy practices and notices, including staff responsibilities. Review privacy policies against new HITECH Act requirements. Get an overview of definitions and regulation requirements for business associates, breach notification, definition of breach, strengthened right to restrict disclosures, accounting for disclosures, and many more. Find out how to determine whether a breach has taken place and how to properly notify the appropriate parties.	1.5	99.00
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	Compliance Is Not An Option Series #3: Health Care Fraud	Participate in a live talk with compliance Expert, D.K. Everitt, as he interviews Assistant U.S. Attorney and Chief of the Major Crimes Unit for the Western District of Texas. These gentlemen will address compliance in the medical practice and enforcement and penalties for practices that are not addressing these important compliance issues.	1.5	99.00
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	Compliance is NOT an option: The Top 10 Compliance Risks Facing Physicians	Participate in a live talk with Compliance Expert, D.K. Everitt, as he interviews Washington D.C. attorney Robert Liles J.D., formerly of the U.S. Department of Justice (DOJ). Robert will discuss the Top 10 Compliance Risks Facing Physicians.	1.5	99.00
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	Compliance is NOT an option: Environmental and Workplace Safety	Participate in a live talk with Compliance Expert, D.K. Everitt, as he interviews Samuel J. Coffee, a senior consultant with Rimkus Consulting Group. These gentlemen will address environmental and workplace safety issues in the medical practice	1.5	99.00
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	Paper to EMR: No Cloning Allowed	Implementing an EMR system will change the relationship that you the coder, insurance specialist or the Office Manager have with your healthcare providers. Understand how your role will change. Learn from the lessons learned from the early adopters. Find out if there are audit issues from RAC’s, ZPICs, PSCs or other external auditing agencies.	1.5	99.00
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	The Audit Letter Is Here…Now What Do We Do?	If you bill fee-for-service programs, your claims will be subject to review by Recovery Audit Contractors (RACs). RACs use proprietary software programs to identify potential payment errors in such areas as duplicate payments, fiscal intermediaries’ mistakes, medical necessity and coding. RACs also conduct medical record reviews. Errors can happen on both ends. Computer hiccups can cause claim denials and trigger an automated audit review. You owe it to yourself and your practice to do your own background check. Be on the lookout for errors before the RAC's notify you of a concern. Take a proactive stance so that you know what to do if your practice receives and audit letter.	1.5	99.00
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	Protecting your Practice from Workplace Hazards	Health care compliance officer, D. K. Everitt will help you to see your practice through a new set of eyes after listening to this audio. An expert in his field, he evaluates hundreds of facilities worker safety and health protection each month. His stories and anecdotes actually make the subject of safe occupational guidelines a fun and interesting discussion. He has authored several compliance books and has spent the last 25 years developing and managing corporate compliance programs.	1.5	79.00
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	Practical Compliance Applications for Solo Physician Offices, Group Practices and Clinics	Robert Liles, JD, MBA, MHA, discusses the practical realities of trying to meet the statutory and regulatory challenges faced by small practices in today’s heavily regulated health care environment. Learn how to modify your compliance practices to reduce the likelihood of RAC, ZPIC and MIC audits. Robert will discuss the government's current areas of enforcement and learn how to respond if your practice is audited. His Washington, DC law firm focuses on health care fraud defense and regulatory matters, representing health care providers in both civil and criminal proceedings. Before entering private practice, Robert served as Deputy Director for Legal Programs at the US Department of Justice, Executive Office for United States Attorneys.	1.5	79.00
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	The OIG Work Plan	Receive in-depth discussion of some vulnerable practice areas addressed by the OIG. Every year the OIG said they have identified millions of dollars that get returned back into the Medicare trust fund. Find how what they are looking at and how your practice could be throwing up a red flag. Everyone on your reimbursement team should know and understand how the OIG Work Plan can affect your practice.	1.5	79.00

* Please note that these audio conferences were recorded live and may include some imperfections in the audio recording.

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System requirements: Windows or Mac computer capable of downloading files from the Internet. A high speed internet connection is recommended. Audio-enabled system with Windows Media or mp3-compatible audio player installed. Adobe’s free Acrobat Reader software or compatible pdf reader must be installed to view/print the accompanying handouts and a zip file extractor is required. Visit the links below for free installation of these software applications you may not have on your computer.

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** CEUs earned from Management Track audio sessions may only be applied to the Certified Medical Office Manager (CMOM) certification. All other tracks apply to all 3 PMI certifications.

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