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TOTAL ACCESS Subscriber Page

TOTAL ACCESS Audio Library

Upcoming Live Sessions

If you would like to attend one of the live sessions below, you will automatically receive an invitation with an access code and a reminder to join the session. Thank you.

Please send me an access code to attend ICD-10 Coding for Pediatrics.
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6/4/2013 12:00 - 1:30 PM CT
Meaningful Use and Patient Engagement
Presented by Regina Mixon Bates
6/6/2013 12:00 - 1:30 PM CT
Earn a Bonus for Value-based Modifier Reporting
Presented by Maxine Collins
6/11/2013 12:00 - 1:30 PM CT
Patient Collections: Education and Options Are Key
Presented by Sunjanel Avecilla
6/18/2013 12:00 - 1:30 PM CT
Preparing for ICD-10: Anatomy and Terminology for Medical Coders
Presented by Audrey Coaxum
6/26/2013 12:00 - 1:30 PM CT
How Do Your Patients Score Your Practice?
Presented by Aric Bostick
6/27/2013 12:00 - 1:30 PM CT
Key Reimbursement & Auditing Issues for Mid-Level Providers
Presented by Doug Arrington
7/2/2013 12:00 - 1:30 PM CT
Battling for Dollars
Presented by Sunjanel Avecilla
7/9/2013 12:00 - 1:30 PM CT
Background Checks, References & Pre-Employment Testing for the Medical Practice
Presented by GS- Robert E. Gregg
7/17/2013 12:00 - 1:30 PM CT
Diagnosis Coding for Pain Management
Presented by Maxine Collins
7/24/2013 12:00 - 1:30 PM CT
Defensive Documentation
Presented by Linda D'Spain
7/30/2013 12:00 - 1:30 PM CT
Coding for Digestive System Procedures
Presented by Rose Moore
8/7/2013 12:00 - 1:30 PM CT
The Fundamentals of Human Resources for Medical Practice Managers
Presented by Candy Bigham
8/15/2013 12:00 - 1:30 PM CT
Protect Your Practice from Risk - How to Perform a Gap Analysis
Presented by Robert Liles
8/20/2013 12:00 - 1:30 PM CT
Medical Coding Basics
Presented by Maxine Collins
8/29/2013 12:00 - 1:30 PM CT
Privacy & Security Updates for the Medical Practice
Presented by Sunjanel Avecilla
9/5/2013 12:00 - 1:30 PM CT
ICD-10 for Managers & Supervisors
Presented by Audrey Coaxum


TOTAL ACCESS Faculty

Regina Mixon Bates

Regina Mixon Bates, IRO, TPA, CMC, CMIS,
CMOM, CPC, CPC-I

Regina Mixon Bates has been an Instructor for PMI since 2000. She is also CEO of The Physicians Practice S.O.S. Group Inc. and has over 20 years of medical management and education experience.... more


Sunjanel Avecilla

Sunjanel Avecilla, EMT-P, CPC, CMC, CMOM

Sunjanel Avecilla is a faculty member for Practice Management Institute with more than 12 years of working experience in the healthcare industry. In addition to obtaining her training and license as a paramedic and nurse in the U.S. Army, she holds certifications in practice management (CMOM) and physicians practice coding (CMC)..... more


Ione Broussard

Ione Monlezun Broussard, CMC, CMIS, CMOM

Ms. Broussard is a veteran of the healthcare industry with more than 25 years of experience in medical practice management. Her broad spectrum of experience includes business development, purchasing, and governmental guidelines.... more


Audrey Coaxum

Audrey Coaxum, CHI, CMC, CMIS, CMOM

Audrey Coaxum is a hands-on specialist with more than fifteen years of well-rounded experience in the healthcare industry. ... more


Maxine Collins

Maxine Inman Collins, MBA, CPA, CMC, CMIS, CMOM

Maxine has more than twenty years of experience in medical practice management, adult education and general business.... more


Linda D'Spain

Linda D'Spain, CMPE, CMC, CMIS, CMOM

Linda L. D'Spain is an enthusiastic and knowledgeable professional with an extensive background in the medical field.... more


Shelley Garrett

Shelley Garrett, CPC, CEC, CMC, CMOM

Shelley has more than 15 years of healthcare experience. Her experience includes working directly for the Medicare program, in multi-specialty physician offices and hospital settings, and also serving as a compliance officer and consultant.... more


Jimmie Hebert

Jimmie Hebert, CMC, CMIS, CMOM

Jimmie has traveled the country teaching physicians, medical practice administrators and staff about the latest issues in medical practice management. Her background includes management of several multi-physician, multi-specialty clinics.... more


Linda Lindsey

Linda Lindsey, CMC, CMIS, CMOM, CCP

Linda is a Certified Compliance Professional with more than twentyfive years of clinical and administrative experience in both hospital and multi-specialty group practices.... more


Rhonda Puder

Rhonda Puder, CMC, CMIS, CMOM

A former Group Operations Manager, Rhonda has more than 25 years of experience in medical coding, billing, personnel and office management.... more


Maggie Teter

Maggie Teter, CMC, CMIS, CMOM

Maggie has more than 15 years of well-rounded healthcare experience, including comprehensive knowledge of medical practice management, coding, billing, claim resolution, and regulatory policies relevant to the practice, including HIPAA and OSHA.... more



Associate Instructors


Jama Allers

Jama Allers, CMC, CMA-C

Jama has more than 25 years of healthcare experience including extensive knowledge in the areas of practice related matters including risk management, human resources, medical records management, as well as fraud and abuse compliance.... more



Lisa Asbell, RN is a Registered Nurse and an Identity Theft Risk Management Specialist. Lisa is the President of Identity Theft Resolutions which is based in Saint Petersburg, Florida. She is a featured writer on the subject of Identity Theft and has trained more than 5,000 employees. Her company, Identity Theft Resolutions, has the only medical specific program in the U.S.


Stephanie Arnold

Stephanie Arnold, CMC

Stephanie Arnold has more than 15 years of professional management and leadership experience in the healthcare industry.... more



Leslie Barlow

Leslie Barlow, CMC, CMRS

Leslie Barlow has worked nine years in the healthcare industry, serving multiple specialty offices nationwide through her medical billing and consulting business in Fruita, Colorado.... more



Jerry Bridge

Jerry Bridge

Jerry Bridge is a nationally-known practice management trainer, coach, and motivational speaker.... more



Angie Brown

Angie Brown, CMC, CMIS, CMOM, CMA

Angie Brown has over 20 years of experience in medical practice management and adult education with coding and insurance.... more



Brenda R. Dennis

Brenda R Dennis, CPC, CMC, CMIS, CMBS, CCP

Brenda R. Dennis has over 18 years experience in medical insurance billing and coding. Brenda has extensive experience teaching CPT, ICD-9-CM and reimbursement. ... more



Sherita Eastmon

Sherita Eastmom, CMC

Sherita has more than 15 years of well rounded healthcare experience. She wears many hats of knowledge in medical practice coding, as a Medical Assistant, customer service and diversity training. She is the Director of Patient Experience and Diversity at Cape Fear Valley Health in Fayetteville NC.... more



Toni Emmons

Toni J. Emmons, CMC, CPC, CMOM

Toni Emmons is the Director of the Billing Compliance Department and the Regional Privacy officer at Texas Tech University Health Science Center (TTUHSC) in Amarillo, Texas.... more



Nancy Escobar

Nancy Escobar, CMC

Nancy Escobar is a Certified Medical Coder with over 20 years of healthcare experience. She has worked in a number of roles within the practice, including the front office, as a biller, coder, and ultimately in an administrative role.... more



D. K. Everitt

D. K. Everitt, CMCO, CCO

Mr. Everitt is a Healthcare Compliance Officer, whose work includes assessing hundreds of medical facilities, implementing Corporate Integrity Agreements and OSHA compliance training.... more



Marti Geron

Marti Geron, CPC, CMC, CMIS, CMOM, CMA, PCS

With more than 35 years in the healthcare industry, Marti has extensive, hands-on experience in Managing, Consulting, Auditing, Educating, Compliance, and Billing, as well as reimbursement issues and collection techniques. Her background includes management of the majority of medical specialties.... more



David Ginsberg

David A. Ginsberg

David Ginsberg is co-founder and President of PrivaPlan Associates, Inc. He has more than 25 years of experience in the healthcare industry including physician practice management, rural health practice, managed care organization development and electronic data interchange.... more



Monna Johnson

Monna Johnson, CMOM

Monna Johnson is a professional with over 20 years of healthcare experience. Her extensive background in healthcare includes working in front office, billing, coding and transcription in Michigan and Ohio.... more



Rhonda Lampert

Rhonda Lampert, CMC, CPC

Rhonda Lampert started her days in the medical field manually typing 1500 forms, stuffing them into envelopes, and awaiting payment (which was rarely denied). Those days are long gone.... more



Mike Minton has a Masters in Medical Informatics from UC, San Francisco with years of hands on clinical EMR systems experience, Mike's passion is to help small to mid size medical practices to understand, select, and negotiate the best EMR solution for the practice. A highly sought after strategic EMR consultant, Mike also teaches graduate courses on clinical systems assessment and acquisition for Northwestern University. Audiences thoroughly enjoy and appreciate Mike's straight forward, easy going style of presentation.


Robert Liles

Robert Liles, JD

Mr. Liles is principal shareholder of Liles Parker, PLLC, a Washington, DC law firm.... more



Deborah McNeilance

Deborah McNeilance, CMC, CMOM, CPC

Deborah McNeilance is a personable, caring practice manager. Currently serving patients in an oncology practice has provided unique experiences and exposure to many difficult scenarios. Debbie is responsible for two practices.... more



Rose Moore

Rose B. Moore, CMC, CMOM, CPC-I, CCP

Rose has been a motivating force for hundreds of medical practice professionals on the East Coast, where she has conducted numerous seminars and performed internal training for medical practices.... more



Gina Niedermaier

Gina Niedermaier, CMC, CMOM

Gina Niedermaier has been the Business Manager for the Northeast Surgical Group for the last nine years. Her many responsibilities include Billing Manager, Credentialing and Accounts Payables.... more



Laura Oestrike

Laura Oestrike, CMOM

Laura has more than 29 years of experience in the healthcare field and is a member of the American Osteopathic Association of Medical Office Managers and American Association of Medical Assistants.... more



Gretchen Pike

Gretchen Pike, CMOM

Gretchen has more than thirty years of experience in the healthcare industry, including medical office management, provider and payer relations, managed care contracting and oversight, patient access services, and employer and consumer relations.... more



Libby Purser

Libby Purser, CPC, CMC CMIS, CMOM

Libby has spent the last fourteen years in the Healthcare Industry. For the past ten years she has worked as the Billing & Coding Manager for a clinic which consists of 45 multispecialty physicians.... more



Jeffrey Restuccio, CPC, CPC-H, MBA is a certified coding and billing instructor. He has over fifteen years of coding and training experience and conducts Coding and Documentation seminars and comprehensive Coding Certification Prep Courses nationwide. He is also the author or over a dozen, online training courses for billing, coding, HIPAA, ICD-9, ICD-10 and auditing on his website: Ritecode.com.


Heather Smith

Heather R. Smith, CMC, CPC

Heather R. Smith, CMC, CPC, has over 10 years of experience in multi-specialty coding. She currently works as a Coding/Auditing Coordinator for a multi-specialty group of eight medical/surgical practices.... more


Jamie Verkamp has been involved in the marketing industry since 2002, assisting medical professionals in creating strategic marketing initiatives that contribute to the growth of their practices. She shares her knowledge of medical marketing in a straight-forward, interactive manner enabling medical professionals to successfully develop and implement customized marketing strategies. Her signature topics include innovative approaches to practice marketing in a changing economy and how creating positive, memorable patient experiences in their practices enhance their overall marketing strategy. Jamie holds a Bachelor of Science in Marketing/ Advertising from Missouri State University.





Certified Medical Coder (CMC) Certified Medical Insurance Specialist (CMIS) Certified Medical Office Manager (CMOM) Certified Medical Compliance Officer (CMCO)

More than 17,691 PMI Certifications have been earned to date.

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