Practice Management Institute

Example 1

CMOM Course Outline

Financial Management

Budget guidelines, terminology, and financial policies every manager must master
Learn how to communicate financial projections and advice to your physician
Identify fluctuations in target projections through consistent monitoring
The importance of setting financial goals and objectives
Calculate the costs and gains generated by each revenue center to provide you with information necessary for financial planning
Differentiate between direct and indirect costs before fees are set for each year
Keep patients’ interests while having complete financial control
The top 4 reasons practices lose money and how to combat them
Effective ways to educate patients about practice financial policies
How to avoid patient billing and still get paid on time
Collection techniques that pay off
Successful implementation of FTC’s new Red Flag rules
The A to Z of Establishing a Fee Schedule
Secrets to controlling practice expenses and setting solid cost control measures
Successful forecasting with patient volume reports

Managed Care and the Medical Practice

Expert guidance on the types of managed care and how to select the right plans
Understanding the 3 types of termination conditions
Steps needed to implement the Fee for Service practice
How and why to establish an effective patient complaint system
The role and responsibilities for the MCO Coordinator
Learn how the Physician Utilization Committee should be used
The do’s and don’ts of gathering and managing data collection Implementing education programs aimed at promoting better health
OIG and HIPAA Compliance

Practice Administration

Time management tips that will improve overall office productivity management
Explore the key aspects of employment relations and the statutes that form the basis of all employment decisions
What every manager must know about employee protection laws
How to handle unique situations or special issues in the practice
The development of business and administration policies and procedures
Essential guidelines every practice must follow when implementing the Employee Handbook
Overview of the do’s and don’ts of facility management
4 lawsuit triggers that every manager must know and how to prevent them
How to effectively sever the patient/physician relationship
Using medical records as the first line of defense in a malpractice suit
Explore the key elements needed in every medical record
10 essential principles of medical record documentation

Personnel & Time Management in the Medical Practice