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Dealing with upset customers is never easy, but there are skills that can be mastered with a positive attitude and practice. The ideas presented in this course will help build customer loyalty and strong customer relations. Required textbook(s) for this course:
Maximum days allowed to complete course - 30 days from first login. CEUs for CMOM Certification only. The full name of the actual person taking the course:
If you wish to register on-line for this course, click the above
button to add it to your Enrollment Card and start the registration
process.
More than 14,948 PMI Certifications have been earned to date. © CPT is a registered trademark of the American Medical Association. All rights reserved. | |||||||||||||||||||||||
Important: Textbook(s) must be ordered through the Greenville Tech bookstore. For ordering and pricing information, please call Linda League at 800-723-0673 or e-mail her at 
Log-on instructions will be emailed within 2-3 business days of registering.
