Thursday, July 24, 2025

Medical Practice Front Desk Success How to Shine on the Front Line
11:00 AM-2:00 PM
(Program# 26158-0724)
3 PMI CEU(s)



Where:
TRAVIS COUNTY MEDICAL SOCIETY
WEBINAR

AUSTIN,

Fee:
$239 per person
Includes instructional materials

Seating is limited. Please register early!

Register:

Fax:
Phone: 8002595562
Mail:

PRACTICE MANAGEMENT INSTITUTE
10223 MCALLISTER FREEWAY, STE 104
SAN ANTONIO, 78216

Medical Practice Front Desk Success
How to Shine on the Front Line

This is a foundation course covering the scope of operations in the medical front office. Participants will learn processes to improve workflow and collection efforts, protect PHI and the practice's bottom line.

  • Enhancing the patient experience with tactful communication and education on practice policies
  • Improving accuracy, organization, and productivity
  • Preventing no-shows, cancellations, and reducing excessive wait times
  • Collecting copays, and verifying insurance information
  • Discussing difficult communication scenarios, practice workflow challenges, collection efforts, and more
PMI CEUs: PMI Certified Professionals will earn 3 PMI Continuing Education Units (CEUs) for attendance at this program. If you are seeking CEU credits for other certifications, contact your organization for preapproval and credit guidelines. A certificate of attendance will be provided for attendance at this program.