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Home > Audio Learning Center > How to Reduce your Practice's Denial Rates

How to Reduce your Practice's Denial Rates

Date:Tuesday, April 18, 2017
Time:12 noon to 1:30 p.m. Central Time
Course fee:$199
Presented by: Lisa Maciejewski-West, CMC, CMOM, MCS-P

Webinar/Audio Conference FAQs

If you were to look at all the claims you bill each month, can you say that you have a 95% acceptance rate? Is that even possible? The answer is YES! When a practice experiences denials in excess of 5% of total claims billed, it is usually a lot of small things that are contributing to the error rate. It also means that you might find yourself on the audit radar. In this webinar, we will look at all the places in your patient administration and billing practices that cause claims to err or be denied, to include:

  • Patient demographics - even ONE incorrect, missing or transposed number can delay claims for months
  • Common Coding Errors - CPT and ICD-10
  • Clearinghouse errors and rejections - what to look for, and the dangers of not making prompt corrections

Continuing Education Units (CEUs)

PMI CEU APPROVED Earn 1.5 PMI CEUs for attendance at this program. Practice Management Institute grants CEUs for its certified professionals based on total number of instructional hours (1 CEU per hour of classroom instruction). CEUs may be applied to annual recertification requirements, as directed in the certification renewal requirements for your credential(s).

If you are seeking CEU credits for other certifications or organizations, please contact your organization for pre-approval and credit guidelines. A certificate of attendance will be provided.


Please read below before completing your webinar registration.

Have you heard about PMI's TOTAL ACCESS Webinar subscription program? TOTAL ACCESS puts a full library of training in the hands of your entire staff for a monthly fee of just $249. TOTAL ACCESS is the newest way to develop your own talent, without leaving the office to attend training classes. It's also the fastest way to bring both experienced and new staff up-to-date on current issues.

Sign up now and you'll receive this webinar plus the following benefits for as long as you subscribe: access codes to all upcoming live webinars and unlimited access to the TOTAL ACCESS Library, more than 300 hours of on-demand, pre-recorded training sessions on over 100 topics relevant to medical office coding, billing, compliance, management, front desk, and much more. It's a GREAT VALUE!

Try Total Access

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About the Presenter

Lisa has been involved in the medical billing, management and consulting field since 1982. In 2006, she founded Gold Star Medical Business Services, an award winning company that provides remote billing services for physicians in small to medium sized individual and group practices. Prior to starting Gold Star Medical, she worked for one of the largest Practice Management consulting firms in the country.

For 10 years, she has consulted with hundreds of doctors as a practice management coach, and spoken at over 100 seminars throughout the United States, both as a teacher and motivational speaker. Lisa also provides comprehensive practice management consulting, credentialing and compliance auditing services.

Lisa is a Certified Medical Coder, Certified Medical Office Manager, and a board certified Medical Compliance Specialist – Physician. She is also an adjunct instructor with the Angelo State University Small Business Development Center, and teaches a variety of business classes to new and prospective business owners.




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