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If your practice has more money on the books than in the bank, it's time to take a good look at collections efforts and payment policies.
- Collecting as little as five additional co-pays a week can have a dramatic effect on yearly practice revenues.
- Your instructor will provide a manageable, traceable system that gets results without negatively affecting patient relations.
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Course Agenda
- Developing a comprehensive collections strategy
- Implementing policies on payment options and collections
- Educating patients on payment policies
- Setting collections benchmarks and goals
- Pre-verification and pre-certification
- Developing responsibility statements for all patients
- Obtaining accurate patient information
- How to effectively request payment
- Payment plans and financial arrangements
- Using liability statements
- Discounts and courtesies
- How to read an aging report
- The true cost of statements
- The legal aspects of telephone collections
- When to send accounts to collections
- Tips for facilitating timely payments
- Extending professional courtesies
Classroom Presentation
Explore the stages of the collections process, beyond payment at time of service. Streamline your reimbursement and collections policies with our proven results-oriented approach. Receive expert guidance on facilitating timely payments, professional courtesies, and difficult collections situations, and much more in this informative program.
Who Should Attend
Coding and reimbursement professionals, office managers, and administrators will all benefit from this course, designed to provide a well-rounded look at the accounts receivable side of the books.
Course Materials
A course manual will be provided to each participant. No additional materials are required for this course.
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Schedule as of 7/4/2008
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Audio CD Training
Online Training
Reference