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Learn how to improve job responsibility guidelines for your staff leading to enhanced office productivity and efficiency.
- Get set to walk-through a series of office management issues that will make you a more effective, knowledgeable practice leader.
- Don't miss this course for an important overview of critical topics in practice management.
- Perfect for those with no formal financial or personnel background.
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Course Agenda:
- Conducting more effective performance reviews
- Legalities of the policies and procedures manual
- How to tie financial forecasting into the patient payer mix
- Communicate more effectively with front and back office
- Steps for creating a better recall system
- Wage and salary administration guidelines
- The ins and outs of hiring and firing
- Guidance on setting up an employee handbook
- Tips for increasing referrals from patients, physicians, etc.
- Essential Medicare and managed care guidelines
- Interviewing and candidate selection guidelines
- Improve practice efficiency with cross-trained staff
- Managed care contracts and the patient/payer mix
- Creating a marketing strategy for the practice
- How to ensure positive cash flow
- Create a more positive practice image
- Strategies for controlling employee turnover
- Tips for writing more effective job descriptions
Classroom Presentation:
This course addresses four critical areas of concentration for the medical office manager: communication, compliance, financial and personnel. In order to be an effective leader, the medical office manager must have a thorough understanding of each area for improved staff performance, practice profitability, and compliance.
Who Should Attend:
This course is for anyone seeking to develop their managerial skills and gain a better overall understanding of the management issues affecting today's medical practice.
Course Materials:
A course manual will be provided to each participant. No additional materials are required for this course.
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Schedule as of 7/4/2008
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Audio CD Training
Reference