Find out how to use regular reviews and the power of reinforcement to keep staff motivated and focused on good patient relations.

Classroom Presentation:
Participants will learn key principles for better personnel management. The instructor will explain how to turn poor or mediocre staff performance into an empowered and creatively-thinking team. Learn ways to develop and motivate staff to contribute to a more positive work atmosphere.

Who Should Attend:
Office managers and practice administrators that oversee staff should plan to attend this program for tips on building a productive team focused on working together to improve practice performance.

Course Materials:
A course manual will be provided to each participant, which includes sample forms. No additional materials are required for this course.