Session Descriptions

Subject to change, more details to come


  • Coding Pre-Conference Nov 8
    Plus Conference Nov 9-10

  • Management Pre-Conference Nov 8
    Plus Conference November 9-10

  • Two-day Conference
    November 9-10


  • PMI-certified professionals are awarded 6 CEUs for attendance at either Pre-Conference held on November 8 and up to 12 CEUs for Conference attendance on November 9 and 10. Conference CEUs earned may be applied to annual recertification requirements for Certified Medical Coder (CMC)®, Certified Medical Insurance Specialist (CMIS)®, Certified Medical Office Manager (CMOM)®, and Certified Medical Compliance Officer (CMCO)®.

  • This conference has the prior approval of the AAPC. Individuals will be awarded CEUs for sessions attended. Specialty CEUs are available at some sessions. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Expiration date of the approval: 8/31/2018. For questions about the specific values allotted per session, contact

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Already registered? Book your hotel now.

The 2017 PMI National Conference for Medical Office Professionals will be held at Harrah’s Las Vegas Hotel & Casino, 3475 S Las Vegas Blvd, Las Vegas, NV 89109

The Conference will be held November 8-10, 2017. $59/night guest room rate single or double occupancy standard rooms valid for stays booked Sunday November 5-Thursday, November 9. Friday-Saturday night stay is $129/night. Discounted conference room rate is valid until October 23, 2017.

Do not call the hotel directly to make reservations. All reservations for the PMI conference are being handled by Par Avion Meetings & Conventions.

Book here:


Libby Purser, CHI, CMC, CMIS, CMOM, CPC, CRC

National Director of Associate Faculty Development

Libby is a billing/coding manager for a multi-specialty provider network of more than 55 physicians where she has worked for 16 years. She is a Senior Instructor at the University of North Texas Medical Billing Specialist programs. She has presented seminars to physician groups on numerous billing and coding topics including E&M, modifiers and Medicare reimbursement. On the payer side, she worked for a nationally recognized insurance company. She is PMI’s National Director of Associate Faculty Development and Advisory Board Member for PMI and Everest College.


Patricia Higgins, MSW, LCSW

Patricia is an Investigator at the Office for Civil Rights (OCR), U.S. Department of Health and Human Services (HHS), Pacific Region. She has worked at OCR for ten years. Prior to OCR, Patricia worked for a Medicare Quality Improvement Organization (QIO), and as a social worker in health and community based settings.


Audrey E. Coaxum, CHI, CMC, CMIS, CMOM, CMCO, CPC

Audrey is an influential leader with more than twenty-five years of relevant experience involving many facets of healthcare operations. She is recognized for having an exceptional ability to analyze systems and processes, create best practices, develop policy and procedures, as well as, diverse methods that are compliant, proactive and geared towards eliminating waste and revenue losses, while enhancing operational efficiencies and achieving strategic goals. Audrey has a sterling reputation across the healthcare community as a customer-service oriented strategic problem solver and trusted advisor. She has extensive knowledge and experience in leadership development, medical billing and coding, reimbursement and comprehensive clinical and business operations.


D. K. Everitt, CMCO, CCO

D.K. is a popular presenter at PMI Conferences with more than thirty years of experience in practice management, the development and management of medium to large medical facilities, and the development, implementation, and maintenance of corporate compliance programs. As Chief Healthcare Compliance Officer and President of The Compliance Division, LLC, D.K. helps establish and manage federally certified health clinics. He also evaluates and assesses medical facilities, implements Corporate Integrity Agreements, develops and implements compliance programs and assessments, and provides OSHA and HIPAA compliance training. He co-authored PMI’s Certified Medical Compliance Officer (CMCO) credential, and authored an Internal Operations Audit (IOA) manual, and other compliance manuals.


Lisa Maciejewski-West CMC, CMIS, CMOM, MCS-P

Lisa is a PMI faculty member who has been involved in the medical billing, management and consulting field since 1982. In 2006, she founded Gold Star Medical Business Services, an award winning company that provides remote billing services for physicians in small to medium sized individual and group practices. Prior to starting Gold Star Medical, she worked for one of the largest Practice Management consulting firms in the country where she consulted with hundreds of doctors as a practice management coach, and spoken at over 100 seminars throughout the United States, both as a teacher and motivational speaker.


Heidi Kocher, JD, MBA, CHC

Heidi is an attorney with Liles Parker, PLLC. Her experience in healthcare law and compliance includes time in private practice, and at a large hospital corporation where she served as a compliance officer for a sleep lab/ DME company and a compliance director/privacy officer at a medical device manufacturer. She has represented and advised critical access and long-term care hospitals, physician groups, home health agencies, DME companies, pharmacies, non-profit organizations, and licensed individuals


Robert W. Liles, JD, MBA, MS

Robert consistently earns high marks as a top-rated presenter at PMI conferences. His exceptional breadth of legal knowledge, experience, and down-to-earth character make him a popular favorite. He heads the Washington D.C.- based law firm, Liles Parker, PLLC, one of the nation’s leading law firms representing healthcare providers in civil, criminal, and administrative proceedings related to healthcare fraud defense and regulatory matters. He was the first National Health Care Fraud Coordinator and subsequently worked as Deputy Director of the U.S. Department of Justice, Executive Office for United States Attorneys. He also co-authored PMI’s Certified Medical Compliance Officer (CMCO) credential, and serves as outside compliance counsel to a number of national health care organizations.



Faculty, Practice Management Institute

Pam is a PMI faculty member with more than 20 years of medical practice management, coding, reimbursement and compliance experience. She has managed medical practices ranging from single to multispecialty groups, and ASC. She is an advocate of process improvement and empowering employees to bring about the “best practice” results for the organization. She is a Community College Adjunct Instructor and serves on three advisory boards. She received her Master’s in Management from University of Phoenix. She is a member of MGMA and AAPC.


Shannon O. DeConda, CPC, CPC-I, CEMC, CMSCS, CPMA

Founder & President, National Alliance of Medical Auditing Specialists

Shannon is the President/Founder of NAMAS and President of Coding & Billing Services and a Partner at DoctorsManagement, LLC. She has over 16 years of experience as a multi-specialty auditor and coder. She has helped coders, medical chart auditors, and medical practices optimize business processes and maximize reimbursement by identifying lost revenue. Shannon has developed an audit certification training study guide, educational products and web-based tools for coders, auditors, and medical providers.



Partner/ VP & Chief Compliance Officer for DoctorsManagement, LLC

Sean specializes in medical audit and appeal representation. As Partner/ VP & Chief Compliance Officer for DoctorsManagement, LLC, he and his team of coding and compliance experts work with healthcare practices targeted by federal (Medicare), state (Medicaid), and commercial insurance payers. Sean helps clients reduce their financial risk of non-compliance with government agencies as well as providing quality care to their patients. Sean is a sought-after presenter and author who shares workable solutions for practice compliance, medical auditing, and revenue cycle management.


Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT

Aimee is a healthcare auditor, coder, educator, author, and consultant with over 30 years working in the medical field in both clinical and administrative aspects, including both large and small practices, over multiple specialties, and in both the public and private sectors. Her education and training in both the clinical and business side have given her a unique perspective on how to train providers and staff on how proper documentation strengthens and protects reimbursement. She authored a medical coding course. She teaches coding concepts from the perspective of an to educate providers on proper documentation habits that protect reimbursement, comply with federal and private payer regulations, and avoid the steep monetary penalties associated with improper documentation and coding habits.