After starting her career with a medical billing service almost 15 years ago, Tracy Taylor transitioned to a physician practice where she quickly learned all aspects from front desk reception to back office collections and everything in between. After becoming proficient in multiple areas and gaining experience in billing, coding, patient satisfaction, credentialing and compliance she made her way into management. She currently manages two rural health clinics in northeast Texas for CHRISTUS Health. Working with CHRISTUS Trinity Clinics, she maintains broad responsibilities in daily operations.
With experience in financial management, physician and staff management, provider recruitment and onboarding as well as patient satisfaction improvement initiatives, Tracy strongly believes fostering an environment of transparency, teamwork and high staff engagement are crucial to success. Her strong work ethic, organizational and problem-solving skills make her an effective communicator to lead practices and keep up with the constant changes occurring in our healthcare industry. “Being a part of both PMI and CHRISTUS gives me the opportunity to fulfill my passion for educating and motivating staff to grow and develop the skills needed to take them to the next level in their careers. To be a part of this process is very rewarding” says Tracy who also loves to travel and spend time with her family.