Get the benefits of live training on your desktop. Live Certification Training includes a series of instructor-led webinar sessions, plus access to the recorded sessions for up to six months after the original recording date. This course also includes a comprehensive course manual with end of module quizzes, sample test questions, and the online proctored certification exam. All times are CDT. Back to Live Webinar Training page.
Certified Medical Office Manager (CMOM) ®
This comprehensive course will improve your confidence and value so you can take charge of administrative responsibilities and protect providers from risk. The curriculum prepares current and aspiring medical office managers to lead the team and pass the Certified Medical Office Manager (CMOM)® certification exam.
This course includes detailed information on all areas involved in medical practice administration: practice financial management, employment laws, revenue cycle management, staffing and administration, plus newly updated information on risk sharing, the patient experience, updated payment models and quality reporting. Receive expert guidance on issues such as emergency preparedness, workplace violence, sexual harassment, discrimination, cyberthreats, and the opioid crisis, and more. Course materials include guidelines and examples designed to improve decision-making and tactical skills. View more information.
Prerequisites: Candidates should have a minimum of one year of experience working in a medical practice. Take the free Medical Office Management Assessment to test your knowledge.
Format: Participate remotely with access to live instructor-led sessions (current schedule posted on this page). Live attendance is encouraged but not required. Enrolled students will have access to recorded lectures and instructor support for 6 months following the course conclusion.
Additional Information: Course includes a series of seven 3-hour live instructor-led webinar sessions plus unlimited online streaming of the recorded sessions, digital course materials accessible for 6 months following the course conclusion, ongoing faculty support and optional participation in bonus live instructor-led group study sessions. The proctored online certification exam is also included if testing within 12 months of course start date. An optional physical course manual is available upon request at no additional cost. Live class sessions meet on Wednesdays at 3 pm Eastern / 2 pm Central / 1 pm Mountain / 12 noon Pacific. Ongoing student support is provided via email. Phone appointments are available upon request.
Enrollment includes enhanced, interactive features, ongoing faculty-led student support sessions, access to recorded content on-demand, and a bonus front office training/certificate course for someone on your team.*
Full Schedule
Program times are Central unless otherwise noted.
| Session | Date | Time | Instructor | |
| 1 | July 12, 2023 | 2:00 pm - 5:00 pm | Kem Tolliver | |
| 2 | July 19, 2023 | 2:00 pm - 5:00 pm | Kem Tolliver | |
| 3 | July 26, 2023 | 2:00 pm - 5:00 pm | Kem Tolliver | |
| 4 | August 02, 2023 | 2:00 pm - 5:00 pm | Kem Tolliver | |
| 5 | August 09, 2023 | 2:00 pm - 5:00 pm | Kem Tolliver | |
| 6 | August 16, 2023 | 2:00 pm - 5:00 pm | Kem Tolliver | |
| 7 | August 23, 2023 | 2:00 pm - 5:00 pm | Kem Tolliver | |
| Fee: $1,099.00 | Register | |||
| Payment Plan Available | ||||
Can't attend a live session? Register anyway and you'll receive a link to the recording by the next business day.
| CEUs: | 20 PMI CEUs |
Resources: A digital course manual with problem-solving exercises is supplied.
Exam Info: This course includes a three-hour, proctored, 100 question online certification exam. Earning CMOM certification requires a passing score of 70 percent or better. If a passing grade is not achieved on the first attempt, you may re-test for an additional fee.
*Medical Front Office Skills Certificate course is free with live CMOM course registration; this course includes a post-lecture assessment and a certificate of competency.
About the Presenter
Kem Tolliver CMPE, CPC, CMOM
Kem is the co-author of, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze” published by MGMA®. She also created and delivered the first-ever Revenue Cycle Management Certificate program on behalf of MGMA. Medical practices managed by Kem have received MGMA® “Better Performing Practice” distinctions in the areas of Accounts Receivable and Collections. As a national and regional SME, Kem develops and delivers educational content to industry leadership.
Mrs. Tolliver holds dual Bachelor of Science degrees in Healthcare Administration and Organizational Management; Summa Cum Laude and Magna Cum Laude respectively. Her certifications include: Certified Medical Practice Executive (CMPE), Certified Professional Coder (CPC) and Certified Medical Office Manager (CMOM). For over 20 years she has provided strategic and operational leadership to medical practices and hospitals. As the President of Medical Revenue Cycle Specialists, LLC (MRCS) her team leads Health Care Organizations in: Practice Start Up and Transformation, Revenue Cycle Improvements, Clinical Documentation Improvement, Educational Programing, Payer Contracting, HIT Software Development, EMR/PM software customization and Telehealth integration.
Kem has served on the Board of Directors of MD MGMA as the Chair of the Practice Management Committee and Chair of the Government Affairs Committee. She received MD MGMA’s 2016 Outstanding Service Award and was the 2018 State of Maryland ACMPE Certification Rep.