Online Training Center

This program details the changes to E/M coding and documentation guidelines that will be implemented on January 1, 2021.

$199

The time to get started on making sense of the guidelines to be utilized for Evaluation and Management coding in 2021 has arrived! E/M now has 5 sets of guidelines. Gain a clear understanding of what your office must implement by Jan. 1, 2021.

$97

Learn the 2021 rules for Medical Decision Making by comparing and contrasting them to previous guidelines. The instructor explains how the various pieces of the patient encounter need to come together collectively to accurately reflect the complexity of the visit.

$97

Learn the legal and technical sides of advanced telehealth services. Go through diagnosis coding changes that transpired due to the public health emergency; review special and new codes related to specimen collection and testing, and much more.

$97

Health care organizations are required to report and return overpayments to Medicare in 60 days. But not all common billing errors create an overpayment. This session will identify many situations that, while mistakes, do NOT require a refund.

$97

Audits and analytics: two experts explain their importance in health care, and how analytics can work against you. They will address risks, including Telehealth services, to help you evaluate your practice before you get audited.

$97

Gain insight into how ancillary staff, online questionnaires, and revised EHR templates can assist in reducing provider documentation burden and improving efficiency. Get tips and techniques that will guarantee a smooth transition.

$97

Get a payer’s perspective of the upcoming changes to Evaluation and Management (E/M) coding and guidelines. Review the private payer response to CMS and AMA decisions to implement changes to codes and their reimbursement beginning in 2021.

$97

Examine new CPT guidance for outpatient E/M to ensure understanding, implementation, and compliance. A legal expert will explain what constitutes a “medically appropriate history and exam” and grapple with the issue of scoring MDM.

$97

Learn the new documentation requirements, the subset of codes impacted, and the compliance outlook for E/M services in 2021 and beyond. This package includes 17 sessions presented by 18 experts at the Healthcare Administration Alliance Conference in Sept 2020.

$749

Learn how to define, identify, and address social determinants of health and reduce missed opportunities during patient engagement to appropriately assess ways to improve health and health outcomes.

$97

Get hands-on experience auditing an E/M encounter based on the 2021 guidelines. Get tips for implementing training for yourself and your team of providers, coders, or auditors with reference tools offered by the AMA to support your success.

$97

Hear two of the nation's top experts in health law discuss the value of integrating compliance in the daily culture of your organization, to avoid breaches, and comply with applicable rules and regulations.

$97

Dive into documentation and the “Medical Necessity” of the encounter - ensuring a Moderate or High-level Medical Decision Making is also supported. Get clear on when to bill legitimately and confidently for higher-level services based on Moderate - High MDM.

$97

Four experts from diverse professions in healthcare-related fields join forces to tackle your questions and provide insights from their unique perspectives on important concepts related to Medical Decision Making (MDM).

$97

Pertinent facts are addressed regarding Medical Necessity and Nature of the Presenting Problem - essential factors in E/M coding so important to the process of determining the correct level of care documented for billing E/M codes.

$199

Learn from a Pediatrician and expert coder how to document and select the correct Evaluation and Management (E/M) code level in 2021.

$99

Identify and overcome potential barriers to a successful transition. A panel of experts address audience questions during a panel session conducted at the E/M 2021 Symposium broadcasted in September 2020

$97

Learn the collaborative process behind the reimagined approach to office visits, an overview of the E/M office visit revisions, and the anticipated impact this first wave of revisions will have on other areas of E/M into the future.

$97

Telemedicine services can significantly expand your patient base and boost your bottom line. This session explains regulatory and compliance issues from a healthcare attorney’s perspective, designed to keep your office in line with legal obligations.

$97

In 2021, providers can choose to determine the level of service of an Office/Outpatient visit based on Medical Decision Making or Time. Get the facts on what is changing in the rules and discuss what will happen with the proposed time thresholds.

$97

Learn how to ensure the long-term viability of your practice and gain support for responding, recovering and surviving COVID-19 in your medical practice.

$99

Your patients may be reluctant to seek healthcare because of COVID-19 related fears. Learn how to seize this opportunity to implement Chronic Care Management (CCM) services and engage your patients in chronic disease management.

$99

Panel of experts responds to questions and provides clarification on the evolving changes related to reimbursement for Telehealth services during the COVID-19 public health emergency. Includes payer specific resource/cheat sheet.

$99

CMS has broadened access to Medicare telehealth services during COVID-19. This program explains how your practice can provide or expand virtual services and be reimbursed appropriately for them.

$99

Healthcare Attorney Heidi Kocher explains the risk of potential audits, penalties, and/or fines that your practice should address as part of the COVID-19 pandemic.

$99

Gain clarity on each of the COVID-19-related waivers and confidence that your practice will remain on track, compliant, and avoid recoupment requests or fraud allegations.

$99

Workplace safety enforcement will be more aggressive and robust under an OSHA governed by the Biden administration. Employers should take actions now to ensure that their safety and health programs are compliant with rules that are in place and will govern American workplaces.

$99.00

This program provides details on a variety of private health insurance carriers' responses to the urgent need for expansion of telehealth services in this age of COVID-19.

$99

This training bundle includes 10 unique educational sessions designed to guide healthcare practices to bill properly for Telehealth services before, during, and after the COVID-19 pandemic plus 4 bonus sessions on practice survival strategies.

$795

Physician services and improper coding continue to be high profile items on the Office of the Inspector General’s audit radar. Don’t wait for an audit letter to come. This class will help you get your self-audit program off the ground.

$299

Learn how quality measures, data, and metrics will drive the new healthcare payment models. Receive guidance on proper selection and reporting. Instructor will provide strategies for how to query providers to ask for correct information.

$199

Learn about the causes and symptoms of burnout and gain insight into how this trend can be reduced and reversed in your practice.

$99

Non-physician provider claims are a common audit risk area. Review tough billing situations with examples and guidance on documentation needed to support claims.

$199

This class is designed to help coders work with providers to assess and gather the information needed in documentation to support appropriate code assignments.

$199

Learn current news impacting endocrinology reimbursement, including Telemedicine services and the 2021 E/M code and guideline changes.

$99

Join practice management expert, Maxine Collins, for this program dedicated to Pain Management-specific coding and billing tips.

$99

Health care attorney, Heidi Kocher, explains the legal aspects of medical office contracts, operational documents, agreements, and health care business governance issues.

$495

This course covers the new, revised, and deleted CPT® code changes, effective January 1, 2021. Learn how these changes impact your specialty to reduce denials and keep provider reimbursement on track all year long.

$199

This course will provide guidance on how to perform level-of-service audits. You can pay a consultant to do it, wait for an audit letter, or take a proactive stance and implement ongoing self-audit procedures.

$199

Expand your knowledge of evaluation and management (E/M) coding audits.Adopt a comprehensive self-audit system used by professional auditors. Includes auditing tools to help you audit like a pro. A proactive stance is your best defense against an audit.

$299

Learn how to identify erroneous billing procedures that result in denials and rejections, how to troubleshoot denials, and work within claim guidelines.

$199

Establish policies and processes that support the administration and communication of financial responsibilities. Improve insurance data collection, eligibility verification, and patient communication.

$199

The CMS Risk Adjustment Model of Hierarchical Coding Conditions (HCC) scoring affects reimbursement regardless of what CPT code is billed. Learn the concepts of risk-adjusted diagnosis coding.

$99

This information-packed program covers the scope of operations in a medical front office. Improve patient communication, data collection, and privacy and security compliance to enhance office flow and the patient experience.

$199

Learn the proper way to end a physician-patient relationship without exposing the practice to legal and financial stressors.

$99

This course provides a comprehensive review of ICD-10-CM code and guideline changes for 2021, effective October 1, 2020.

$199

This course will help coders curb error rates and denials that impact the practice's bottom line. Failure to code to the highest degree of specificity negatively impacts reimbursement as well as utilization statistics.

$299

Leading others is ineffective when we can't manage our own feelings and needs. This is especially true for managers in high-stress healthcare roles. Making time to address self-care is more important than ever. Take an hour for yourself to replenish.

$99

Receive expert guidance and tools to lead a high-performing medical office team. This course is a virtual toolkit for any current or aspiring medical office manager.

$299

E/M lays the groundwork for the reimbursement process. This course provides the knowledge and tools needed to internally monitor billing compliance.

$199

This program provides detailed instruction on the tasks and responsibilities of the medical front office.

$295

This course will explain responsibilities and liabilities in a medical office. Review numerous case examples and receive guidance on compliant patient communication, reporting a breach and more.

$299

Learn basic anatomy and medical terminology as applied to diagnostic and procedural coding. Gain the skills to accurately interpret the validity of the documentation and subsequent billing.

$299

This course provides important physician reporting and reimbursement updates including the 2021 Medicare Physician Fee Schedule, QPP, MIPS, APMs and much more. The latest OIG Work Plan items and other compliance concerns are also covered.

$199

Billing errors and denials cost providers millions of dollars each year in lost income and productivity. This class will cover all the statutory obligations, rights, roles and responsibilities of the Medicare provider.

$199

This webinar course will provide important physician reporting and reimbursement information for the new Quality Payment Programs (QPP) including the Merit-based Incentive Payment Systems (MIPS), and Alternative Payment Models (APMs).

$199

Learn why team engagement is essential for MACRA and how the patient experience affects quality measures.

$199

This course is suitable for medical office managers charged with establishing and enforcing OSHA and hazard communication standards in the medical office.

$199

This program will help your office establish policies and processes that support the administration and communication of financial responsibilities.

$199

Course provides an overview of AR management and collections in the medical practice. Learn how to educate patients on payment policies and succeed in securing timely payment for services provided.

$99

This course provides basic instructions in procedural coding in the AMA CPT-4 manual for the medical practice or other outpatient setting.

$99

Learn to identify the components of an E/M service focusing on the three key components, define medical necessity and learn the general rules for documenting E/M services.

$99

This program provides basic level instruction in diagnostic coding for the outpatient setting. Medical coders abstract details from the healthcare providers' reports to select or validate the proper ICD-10-CM code(s).

$99

This program provides an introduction to ICD-10-CM, CPT® and HCPCS Level II coding systems and explores essential coding concepts that directly impact reimbursement for healthcare services provided in an outpatient setting.

$99

This course explains how to gather accurate patient information, make scheduling decisions, address challenging patient behavior and secure the privacy of sensitive patient information.

$99

This is a comprehensive CPT coding course with full instructions and review of terminology, guidelines, basic anatomy & body system functions in relation to CPT codebook chapters. Practice exercises included.

$299

Get up-to-date on practice management issues for 2021 with veteran PMI instructor, Maxine Collins. This annual update designed specifically for medical office managers and other practice leaders.

$199

This class is an essential coding primer with detailed instruction and workbook exercises to quickly improve coding proficiency and accuracy.

$299

This course provides a comprehensive review of HIPAA policies, notices of privacy practice, restrictions of the use of PHI for marketing, sales and fundraising, and employee training on privacy obligations.

$199

This program provides an overview of health insurance plans and payment models. Receive tips to avoid common claims processing errors.

$199

This session explains Medicare telehealth services for office, hospital, and other visits furnished via telecommunications and information technology.

$199

Transform routine patient relations into outstanding customer service. Updated to include instruction for handling difficult personalities and emphasis on patient satisfaction for quality measures.

$199

Don't lose revenue because of modifier misuse, non-use or just to bypass CCI edits! This course will explain modifiers and when it is appropriate to use a modifier to obtain proper payment.

$199

Find out what TPE means for your practice. Learn what you need to know - and what you should do - if your provider receives a TPE notification letter.

$99

The Certified Medical Coder (CMC)® is an advanced competency training program and certification for experienced medical coders working with outpatient medical claims. The CMC certification is awarded to individuals who have passed the comprehensive exam.

$1250

Gain the skills needed to take charge of a practice administrator role. The CMOM certification program teaches advanced concepts in the administration and management of policies, risks, and financial responsibilities.

$999

CMCOs are highly trained compliance professionals who understand the role, responsibilities, and tactical skills needed to control risk and lead practice compliance efforts.

$2095

Develop the manager's knowledge and skills, combined with experience to successfully manage and improve the oncology medical practice. This program is endorsed by Oncology Practice Management magazine and the Michigan Society of Hematology and Oncology.

$1495

Learn the current guidelines & responsibilities to manage third-party provider reimbursement. Review documentation, diagnostic and procedural coding rules, and compliance.

$999

Learn how to analyze medical records to determine whether the documentation supports CPT and medical necessity, and minimize risks associated with outpatient E/M claims. This training includes 1995, 1997, and 2021 guidelines.

$795

CMC, CMIS, CMOM, and CMCO certified professionals can earn 12 CEUs on a budget. Select 8 pre-recorded webinars, review content and pass the quiz at the end of each webinar to collect 1.5 CEUs each, 12 CEUs in total.

$299

This 3-course basic-intermediate-advanced training package will satisfy training recommendations for aspiring Certified Medical Chart Auditors (E/M). Training bundle includes 3 online training courses to complete at your own pace.

$943

This training bundle contains an E/M Chart Auditing course and the Certified Medical Chart Auditor (E/M), including the new 2021 E/M code guidelines. Complete at your own pace to prepare for the certification exam, included with purchase.

$894

This four-part training package includes beginner-level courses: Privacy, security, OSHA, MIPS & quality payment programs, plus the Certified Medical Office Manager (CMOM) course & exam. Save $300 off individual course purchase.

$1296

This four-part training package includes intermediate-level courses: Management & Leadership, Medical Office Compliance, Optimizing the Patient Experience, and the Certified Medical Office Manager (CMOM) course & exam. Save $400 off individual course purchase.

$1396

Especially for new coders working in an outpatient setting, this four-part series covers the fundamentals of coding guidelines as well as an introduction to CPT, ICD-10-CM, and E/M coding.

$396

This training bundle includes 10 unique educational sessions designed to guide healthcare practices to bill properly for Telehealth services before, during, and after the COVID-19 pandemic plus 4 bonus sessions on practice survival strategies.

$795

Get monthly access to a variety of live webinars covering practice management, billing, coding and compliance topics. For $249 a month membership includes access to a library of pre-recorded topics - more than 100 topics available.

$249

Course provides an overview of AR management and collections in the medical practice. Learn how to educate patients on payment policies and succeed in securing timely payment for services provided.

$99

This course provides basic instructions in procedural coding in the AMA CPT-4 manual for the medical practice or other outpatient setting.

$99

Learn to identify the components of an E/M service focusing on the three key components, define medical necessity and learn the general rules for documenting E/M services.

$99

This program provides basic level instruction in diagnostic coding for the outpatient setting. Medical coders abstract details from the healthcare providers' reports to select or validate the proper ICD-10-CM code(s).

$99

This program provides an introduction to ICD-10-CM, CPT® and HCPCS Level II coding systems and explores essential coding concepts that directly impact reimbursement for healthcare services provided in an outpatient setting.

$99

This course explains how to gather accurate patient information, make scheduling decisions, address challenging patient behavior and secure the privacy of sensitive patient information.

$99