Wednesday, March 18, 2026

How to be the Best Medical Receptionist
9:00 AM-12:00 PM
(Program# 26482-0318)
3 PMI CEU(s)
0.25 AAMA CEU(s)

Successful Insurance Claims Processing
1:00 PM-4:00 PM
(Program# 26485-0318)
3 PMI CEU(s)

Where:
TYLER JUNIOR COLLEGE
REGIONAL TRAINING AND DEVELOPMENT COMPLEX (RTDC) , ROOM 104
1530 SSW LOOP 323
TYLER, TX 75701

Fee:
$239 per person
Includes instructional materials

Seating is limited. Please register early!

Register:

Fax:
Phone: 903-510-2900
Mail:

TYLER JUNIOR COLLEGE SCHOOL OF CONTINUING STUDIES
1530 SSW LOOP 323, SUITE 100
TYLER, TX 75701

How to be the Best Medical Receptionist

Does your front office staff go above and beyond to optimize the patient experience? A welcoming and attentive front office can turn a difficult time for your patients and their families into a caring, positive experience. Small changes in the way your staff connects with new, established, and prospective patients can have dramatic results.

This is a foundation course covering the complete scope of operations in the medical front office. The instructor will accentuate the quality of care on the front line as an important benchmark of the practice performance and success. Participants will review difficult patient communication scenarios, address practice workflow challenges, understand the provider reimbursement cycle, and gain skills to improve collection efforts and enhance teambuilding.

PMI CEUs: PMI Certified Professionals will earn 3 PMI Continuing Education Units (CEUs) for attendance at this program. If you are seeking CEU credits for other certifications, contact your organization for preapproval and credit guidelines. A certificate of attendance will be provided for attendance at this program.

Successful Insurance Claims Processing

More than 90% of your revenue rests in the hands of commercial carriers. Make sure your dollars are flowing in the right direction. Participants will learn a proven system that will improve the accuracy of each claim processed. Your staff will learn how to identify and correct careless mistakes and potential hang-ups before claims are filed. Don’t let your money hang in limbo. Receive valuable tips that will help you avoid duplicate or lost charges.


Wednesday, March 18, 2026 How to be the Best Medical Receptionist 9:00 AM-12:00 PM (Program# 26482-0318) 3 PMI CEU(s) 0.25 AAMA CEU(s) Successful Insurance Claims Processing 1:00 PM-4:00 PM (Program# 26485-0318) 3 PMI CEU(s) Where: TYLER JUNIOR COLLEGE REGIONAL TRAINING AND DEVELOPMENT COMPLEX (RTDC) , ROOM 104 1530 SSW LOOP 323 TYLER, TX 75701 Fee: $239 per person Includes instructional materials Seating is limited. Please register early! Register: Fax: Phone: 903-510-2900 Mail: TYLER JUNIOR COLLEGE SCHOOL OF CONTINUING STUDIES 1530 SSW LOOP 323, SUITE 100 TYLER, TX 75701		How to be the Best Medical Receptionist Does your front office staff go above and beyond to optimize the patient experience? A welcoming and attentive front office can turn a difficult time for your patients and their families into a caring, positive experience. Small changes in the way your staff connects with new, established, and prospective patients can have dramatic results. This is a foundation course covering the complete scope of operations in the medical front office. The instructor will accentuate the quality of care on the front line as an important benchmark of the practice performance and success. Participants will review difficult patient communication scenarios, address practice workflow challenges, understand the provider reimbursement cycle, and gain skills to improve collection efforts and enhance teambuilding. PMI CEUs: PMI Certified Professionals will earn 3 PMI Continuing Education Units (CEUs) for attendance at this program. If you are seeking CEU credits for other certifications, contact your organization for preapproval and credit guidelines. A certificate of attendance will be provided for attendance at this program. Successful Insurance Claims Processing More than 90% of your revenue rests in the hands of commercial carriers. Make sure your dollars are flowing in the right direction. Participants will learn a proven system that will improve the accuracy of each claim processed. Your staff will learn how to identify and correct careless mistakes and potential hang-ups before claims are filed. Don’t let your money hang in limbo. Receive valuable tips that will help you avoid duplicate or lost charges. PMI CEUs: PMI Certified Professionals will earn 3 PMI Continuing Education Units (CEUs) for attendance at this program. If you are seeking CEU credits for other certifications, contact your organization for preapproval and credit guidelines. A certificate of attendance will be provided for attendance at this program.