Practice Management Institute  

Improving the business of medicine through education.

Follow Us On:            

Home > Audio Learning Center > How to be a Best-run Practice

How to be a Best-run Practice

Date:Wednesday, May 29, 2019
Time:12 noon to 1:30 p.m. Central Time
Course fee:$199
Presented by: Linda D’Spain, CMPE, CMC, CMIS, CMOM, CMCO

Webinar/Audio Conference FAQs

Success in the business of healthcare requires much more than providing superior patient care. The business side of Healthcare has become a government regulated, complex business with decreasing revenue and profit margins. In order to thrive and survive, the medical practice must operate smoothly behind-the-scenes.

Master practice operations by following proven success stories for best practices in medical office management. Key components involve boosting productivity, streamlining operations and protecting your practice against unnecessary risks.

Efficiencies translate to profits. Efficient practices are statistically more profitable. A study of family practices found that overhead in average practices was 60% of revenue, yet in the efficient practices, it was as low as 35%. It may be time to conduct an office efficiency assessment in your practice. Attend this session led by a board-certified, medical practice management professional, Linda D'Spain and walk through a review of your practice to determine what, if anything needs change to streamline office operations.

What gets measured gets done. Grasp the keys to running an efficient and patient-centered medical practice and take control of data driven measurements. Learn what your data can teach you. Create a plan to better manage time and resources. Track patient flow, standardize processes and implement technologies. Learn how to effectively train, cross-train, and motivate your team. Your office CAN run at peak performance.


  • Front and Back office work flows
  • Scheduling
  • Reducing No-Shows
  • Enhancing Patient Engagement
  • Coordinating staff responsibilities
  • Proper delegation

Continuing Education Units (CEUs)

PMI CEU APPROVED Earn 1.5 PMI CEUs for attendance at this program. Practice Management Institute grants CEUs for its certified professionals based on total number of instructional hours (1 CEU per hour of classroom instruction). CEUs may be applied to annual recertification requirements, as directed in the certification renewal requirements for your credential(s).

If you are seeking CEU credits for other certifications or organizations, please contact your organization for pre-approval and credit guidelines. A certificate of attendance will be provided.

Please read below before completing your webinar registration.

Have you heard about PMI's TOTAL ACCESS Webinar subscription program? TOTAL ACCESS puts a full library of training in the hands of your entire staff for a monthly fee of just $249. TOTAL ACCESS is the newest way to develop your own talent, without leaving the office to attend training classes. It's also the fastest way to bring both experienced and new staff up-to-date on current issues.

Sign up now and you'll receive this webinar plus the following benefits for as long as you subscribe: access codes to all upcoming live webinars and unlimited access to the TOTAL ACCESS Library, more than 300 hours of on-demand, pre-recorded training sessions on over 100 topics relevant to medical office coding, billing, compliance, management, front desk, and much more. It's a GREAT VALUE!

Try Total Access

Tell me more about Total Access

No thanks, please continue with my Webinar Registration

About the Presenter

Linda is President of D’Spain Consulting and conducts training nationally with physician practices, hospitals and medical societies on healthcare reimbursement, documentation guidelines, procedural and diagnostic coding, financial management, human resources, medical office management and compliance with fraud and abuse, OSHA, and HIPAA. She has more than 30 years of experience in medical practice management where she has maintained broad responsibilities in business and clinical operations, financial management, governance and organizational dynamics, human resource management, marketing, customer service, compliance, information system management, mergers and acquisitions and risk management.

tel: 1-800-259-5562 | fax: (210) 691-8972 |

8242 Vicar Dr., San Antonio, TX 78218

© CPT is a registered trademark of the American Medical Association. All rights reserved.
©2020 Practice Management Institute® |  All rights reserved.