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Home > Audio Learning Center > Diversity & Inclusion Strategies for the Healthcare Practice

Diversity & Inclusion Strategies for the Healthcare Practice

Date:Thursday, April 29, 2021
Time:12 noon to 1:00 pm Central Time

Can't attend? Register anyway and we'll send you the recording.

Course fee:$99 SPECIAL ONE-HOUR PRESENTATION
Presented by: Regina Mixon Bates, IRO, CPC, CPC-I, CMC, CMOM, CMIS, TPA

Webinar/Audio Conference FAQs

Today’s heightened awareness of cultural diversity filters into all aspects of our lives, including the workplace. Awareness, inclusion, and equality are an important part of workplace training, and failure to take steps to address diversity can put your office at risk of unnecessary strife and could lead to a Civil Rights violation lawsuit.

Sign up for this 60-minute session taught by healthcare compliance expert Regina Mixon Bates and identify misinformation and potential violations before you are faced with a big problem. It will help you kick-start a conversation and develop protocols to improve workplace inclusion.

An investment in diversity training can create a competitive business by promoting a progressive, proactive atmosphere.

  • Learn ways to spark communication and set guidelines for reporting problems.
  • Differentiate diversity from inclusion – an important distinction in the process.
  • Adopt "fair chance hiring" protocols.
  • Discover how too modernize your communication practices.
  • Create initiatives that will foster a culture of belonging.
  • Achieve a competitive business advantage in our diverse society.
  • Learn what a broad view of diversity looks like.

Continuing Education Units (CEUs)

PMI CEU APPROVED Earn 1 PMI CEUs for attendance at this program. Practice Management Institute grants CEUs for its certified professionals based on total number of instructional hours (1 CEU per hour of classroom instruction). CEUs may be applied to annual recertification requirements, as directed in the certification renewal requirements for your credential(s).

If you are seeking CEU credits for other certifications or organizations, please contact your organization for pre-approval and credit guidelines. A certificate of attendance will be provided.


Please read below before completing your webinar registration.

Have you heard about PMI's TOTAL ACCESS Webinar subscription program? TOTAL ACCESS puts a full library of training in the hands of your entire staff for a monthly fee of just $249. TOTAL ACCESS is the newest way to develop your own talent, without leaving the office to attend training classes. It's also the fastest way to bring both experienced and new staff up-to-date on current issues.

Sign up now and you'll receive this webinar plus the following benefits for as long as you subscribe: access codes to all upcoming live webinars and unlimited access to the TOTAL ACCESS Library, more than 300 hours of on-demand, pre-recorded training sessions on over 100 topics relevant to medical office coding, billing, compliance, management, front desk, and much more. It's a GREAT VALUE!

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About the Presenter

Regina Mixon Bates has over 34 years of healthcare experience with 20+ years as a public speaker. She is the CEO of The Physician Practice S.O.S. Group®, a healthcare consulting and educational firm. Through Regina’s leadership, the company has helped healthcare providers across the country streamline their business processes, improve practice operations and keep current with the ever-changing state and federal compliance guidelines. She leads a team of award winning professionals who provide customized training for healthcare organizations corporations, small businesses, non-profits, higher education, and professional associations. Through transformation training, she use innovative techniques to ensure attendees leave training informed and inspired and ready to act. She is the host of Fix My Practice TV and the author of her non-fiction book Against the Odds - A Story of Assurance, Strength, Love, and Hope.



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