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Home > Audio Learning Center > Create a Dynamic Work Environment to Improve Employee Retention

Create a Dynamic Work Environment to Improve Employee Retention

Date:Tuesday, September 11, 2018
Time:12 noon to 1:30 p.m. Central Time
Course fee:$199
Presented by: Lisa Maciejewski-West, CMC, CMIS, CMOM, MCS-P

Webinar/Audio Conference FAQs

Do you have problems with employee turnover? Are you struggling to keep millennial generation employees engaged and excited about coming to work? Join instructor Lisa Maciejewski West for this webinar session and explore practical, creative and fun ways to recruit and retain great employees.

Lisa will share wisdom gained from her own experience as founder of Gold Star Medical Business Services and from over a decade of experience consulting with hundreds of doctor’s offices as a practice management coach. She will also lead participants through a review of what some of the top Fortune 500 companies are doing currently to recruit and retain quality employees.

The first step to improving employee retention is finding the right person for the right job. The second step is giving them a reason to stay. Learn how to create and implement professional development plans to measure success and identify developing strengths that lead to enhanced performance and engagement. This 90 minute program will provide tips for creating a dynamic work environment that cultivates potential and inspires team members to contribute and take on new challenges.


  • How do develop skills benchmarks for prospective employees
  • How to look for employees in all the right places
  • How to set the bar for exceptional performance
  • How to implement daily/weekly/monthly challenges that keep employees engaged and motivated

Continuing Education Units (CEUs)

PMI CEU APPROVED Earn 1.5 PMI CEUs for attendance at this program. Practice Management Institute grants CEUs for its certified professionals based on total number of instructional hours (1 CEU per hour of classroom instruction). CEUs may be applied to annual recertification requirements, as directed in the certification renewal requirements for your credential(s).

If you are seeking CEU credits for other certifications or organizations, please contact your organization for pre-approval and credit guidelines. A certificate of attendance will be provided.

Please read below before completing your webinar registration.

Have you heard about PMI's TOTAL ACCESS Webinar subscription program? TOTAL ACCESS puts a full library of training in the hands of your entire staff for a monthly fee of just $249. TOTAL ACCESS is the newest way to develop your own talent, without leaving the office to attend training classes. It's also the fastest way to bring both experienced and new staff up-to-date on current issues.

Sign up now and you'll receive this webinar plus the following benefits for as long as you subscribe: access codes to all upcoming live webinars and unlimited access to the TOTAL ACCESS Library, more than 300 hours of on-demand, pre-recorded training sessions on over 100 topics relevant to medical office coding, billing, compliance, management, front desk, and much more. It's a GREAT VALUE!

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About the Presenter

Lisa has been involved in the medical billing, management and consulting field since 1982. In 2006, she founded Gold Star Medical Business Services, an award winning company that provides remote billing services for physicians in small to medium sized individual and group practices. Prior to starting Gold Star Medical, she worked for one of the largest Practice Management consulting firms in the country.

For 10 years, she has consulted with hundreds of doctors as a practice management coach, and spoken at over 100 seminars throughout the United States, both as a teacher and motivational speaker. Lisa also provides comprehensive practice management consulting, credentialing and compliance auditing services.

Lisa holds three PMI certifications and is a board certified MCS-P (Medical Compliance Specialist -Physician). She is PMI’s Director of Business Development for the West Central Texas region. She is also an adjunct instructor with the Angelo State University Small Business Development Center, and teaches a variety of business classes to new and prospective business owners.

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