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Home > Audio Learning Center > E/M Chart Auditing Basics

E/M Chart Auditing Basics

Date:March 21, 2019
Time:12 noon to 1:30 p.m. Central Time
Course fee:$199
Presented by: Maxine Collins, MBA, CPA, CMC, CMIS, CMOM

Webinar/Audio Conference FAQs

Don't skimp on self-check of E/M documentation in your practice. Scrutiny from the OIG, government-contracted and third-party auditors make it more important than ever to ensure that your evaluation and management auditing skills are up-to-par.

Take just 90 minutes to focus on the basics to improve your knowledge of level-of-service audits. Learn a systematic process to implement your own internal audit program. Verify appropriate levels of history, exam, and medical decision-making. Identify how to properly evaluate the nature of the presenting problem. Receive expert guidance on key components and potential problem area.

Improve communication with providers and staff about chart documentation. Adopt a systematic approach in your office to crosscheck records. Reduce practice risk and promote accurate claim submissions on the first pass. Avoid common pitfalls and uncover revenue holes that will improve the practice’s bottom line.


  • Reviewing the role of medical auditor in your organization
  • Determining whether appropriate levels of service are billed
  • Understanding the difference between medical necessity and medical decision-making
  • Ensuring compliance with time documentation
  • Provider signatures – delete (not such a deal)
  • Proven strategies to master E/M auditing
  • Review tips for accurate documentation and coding with Medical Decision-Making component

This course is relevant for providers, clinical, and practice staff involved in evaluation and management, diagnostic and procedural coding. Beginning and certified coders alike will benefit from participating in this program. Consultants and office managers are also encouraged to attend.

Continuing Education Units (CEUs)

PMI CEU APPROVED Earn 1.5 PMI CEUs for attendance at this program. Practice Management Institute grants CEUs for its certified professionals based on total number of instructional hours (1 CEU per hour of classroom instruction). CEUs may be applied to annual recertification requirements, as directed in the certification renewal requirements for your credential(s).

If you are seeking CEU credits for other certifications or organizations, please contact your organization for pre-approval and credit guidelines. A certificate of attendance will be provided.

Please read below before completing your webinar registration.

Have you heard about PMI's TOTAL ACCESS Webinar subscription program? TOTAL ACCESS puts a full library of training in the hands of your entire staff for a monthly fee of just $249. TOTAL ACCESS is the newest way to develop your own talent, without leaving the office to attend training classes. It's also the fastest way to bring both experienced and new staff up-to-date on current issues.

Sign up now and you'll receive this webinar plus the following benefits for as long as you subscribe: access codes to all upcoming live webinars and unlimited access to the TOTAL ACCESS Library, more than 300 hours of on-demand, pre-recorded training sessions on over 100 topics relevant to medical office coding, billing, compliance, management, front desk, and much more. It's a GREAT VALUE!

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About the Presenter

Maxine has more than 30 years of experience in medical practice management, adult education, and general business. She is the former administrator of a multi-specialty clinic and has taught numerous practice management, accounting and business communications courses at various levels at Midwestern State University in Texas. She has extensive experience as a practice consultant and has taught both administrative and clinical personnel.

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