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Home > Audio Learning Center > Addressing HIPAA and Patient Confidentiality in the Age of COVID-19

Addressing HIPAA and Patient Confidentiality in the Age of COVID-19

Date:Wednesday, March 10, 2021
Time:12:00-1:30 pm Central Time
Course fee:$199
Presented by: Audrey Coaxum CHC, CPC, CEMC, CMC, CMIS, CMOM, CMCO

Webinar/Audio Conference FAQs

The HIPAA Privacy Rule protects PHI while also allowing for proper use and disclosure of information to treat a patient, address public health issues, and other critical purposes. However, there are certain aspects of the rule that have been temporarily relaxed or lifted in some circumstances due to the COVID-19 pandemic such as, the use of apps to schedule vaccine appointments, announced in January.

Even without an authorization of release waiver, the HIPAA Privacy Rule always allows patient information to be shared in some circumstances.

Your instructor will go through the following circumstances, and provide guidance and examples for:

  • allowable sharing
  • allowable sharing with caution
  • sharing that is not allowable

Every medical office should have policies and procedures in place that describe how they will release information during an emergency. Even though waivers have been issued in response to the current pandemic, this does not mean you should let your guard down. This webinar contains indispensable information and compliance strategies for practice managers, health information officers, and anyone working with PHI in a medical office during COVID.

Participants will learn:

  • what is and is not allowable when handling protected health information under federal guidelines.
  • the correct way to share COVID-19 patient information with covered entities.
  • how to handle HIPAA without a waiver during the pandemic.

Continuing Education Units (CEUs)

PMI CEU APPROVED Earn 1.5 PMI CEUs for attendance at this program. Practice Management Institute grants CEUs for its certified professionals based on total number of instructional hours (1 CEU per hour of classroom instruction). CEUs may be applied to annual recertification requirements, as directed in the certification renewal requirements for your credential(s).

If you are seeking CEU credits for other certifications or organizations, please contact your organization for pre-approval and credit guidelines. A certificate of attendance will be provided.


Please read below before completing your webinar registration.

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About the Presenter

Audrey E. Coaxum is an influential leader with more than twenty-five years of relevant experience involving many facets of healthcare operations. She is recognized for having an exceptional ability to analyze systems and processes, create best practices, develop policy and procedures, as well as, diverse methods that are compliant, proactive and geared towards eliminating waste and revenue losses, while enhancing operational efficiencies and achieving strategic goals. Audrey has a sterling reputation across the healthcare community as a customer-service oriented strategic problem solver and trusted advisor. She has extensive knowledge and experience in leadership development, medical billing and coding, reimbursement and comprehensive clinical and business operations.

Audrey has served as a C-suite executive for many organizations where her skills as a progressive analyst afforded her the opportunity to champion initiatives involving the implementation of Value-Based Payment Models and the benchmarking of Key Performance Indicators in productivity, patient volume, budget performance and clinical quality outcomes. Motivated by her desire for change and to overcome concerns, she has overseen a range of activities directed towards the evolution and refinement of quality improvement, risk management and practice administration needed to diminish the day to day challenges facing today's medical practices.

Audrey's professional interests focus on various aspects of compliance that streamline operations and enhance profitability without compromising quality of care. As a strong advocate of hands-on, inquiry based learning, she currently spearheads activities related to compliance education and training. She conducts audits and reviews to identify trends, issues and potential areas of risk to assist her in developing technology-infused training programs geared towards educating clinicians, administrators and support staff.



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