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Home > Audio Learning Center > Moving from Passive Patients to Self-Managed and Engaged

Moving from Passive Patients to Self-Managed and Engaged

Date:Wednesday, October 10, 2018
Time:12 noon to 1:00 p.m. Central Time
Course fee:SPECIAL $99 1 HR WEBINAR
Presented by: Scott W. Disch, MPH, President of SolveMed Consulting, LLC

Webinar/Audio Conference FAQs

Health care is becoming more patient-driven. Medical practices and other healthcare organizations are learning to view patients as customers. The patient has become our new payor due to the shift of financial risk from insurance companies over the past five years. Managing a population under a focus of quality, efficiency, and cost will not be effective today without keeping the patient and their relationship with the provider at the focal point of care interventions.

Promoting patient engagement is a win-win situation. Patients are now educated consumers on health care choice, cost, and satisfaction. It is vital that we put the patient FIRST in how we care for their needs and support their interaction with the health care system. Involve your patients and their families with surveys and clinical engagement methods. Develop tools that measure your patients’ satisfaction. Build trust by listening to negative patient feedback and seeking corrective action.

It is easier to retain current patients than to attract new ones. Attend this 60-minute program to begin cultivating a patient-centric culture that promotes engagement and leads to improved outcomes. Join healthcare expert Scott W. Disch, MPH, President of SolveMed Consulting, LLC, for this important "Lunch and Learn" webinar topic.


  • How the advanced medical home can be operational in your practice
  • How patients should be engaged on behalf of providers
  • Moving beyond bothering patients for quality measure compliance
  • Providing a roadmap for patient self-management

Continuing Education Units (CEUs)

PMI CEU APPROVED Earn 1 PMI CEUs for attendance at this program. Practice Management Institute grants CEUs for its certified professionals based on total number of instructional hours (1 CEU per hour of classroom instruction). CEUs may be applied to annual recertification requirements, as directed in the certification renewal requirements for your credential(s).

If you are seeking CEU credits for other certifications or organizations, please contact your organization for pre-approval and credit guidelines. A certificate of attendance will be provided.

Please read below before completing your webinar registration.

Have you heard about PMI's TOTAL ACCESS Webinar subscription program? TOTAL ACCESS puts a full library of training in the hands of your entire staff for a monthly fee of just $249. TOTAL ACCESS is the newest way to develop your own talent, without leaving the office to attend training classes. It's also the fastest way to bring both experienced and new staff up-to-date on current issues.

Sign up now and you'll receive this webinar plus the following benefits for as long as you subscribe: access codes to all upcoming live webinars and unlimited access to the TOTAL ACCESS Library, more than 300 hours of on-demand, pre-recorded training sessions on over 100 topics relevant to medical office coding, billing, compliance, management, front desk, and much more. It's a GREAT VALUE!

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PMIMD instructor

About the Presenter

Scott’s vast health care experience includes roles in physician services handling revenue cycle management, managed care and value-based risk contracting, physician recruitment, integration, and on-boarding, detailed medical practice operations, and day-to-day adherence to quality outcomes, process efficiency and throughput in the ambulatory setting.

Prior to launching SolveMed Consulting, he served as VP, Performance Management & National Practice Leader for Privia Health where he worked with acute care hospitals and ambulatory health networks. He handled the administration and operational management of physician practices, strategic growth initiatives, population health/risk contract management as well as the development of physician financial and service contractual relationships.

He earned a Masters of Public Health in Public Health Practice from the University of Massachusetts, Amhurst, and a Bachelor Arts in Healthcare Services from St. Thomas University, Miami, Florida. Scott has written several articles, holds memberships with health care associations, and served on boards focused on the business of health care.

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