Get answers for how to
handle some of your toughest collections issues.
Attend this class to improve
collections knowledge. Participants will learn new strategies for educating
patients about their financial responsibility, information about prompt-pay
laws and a manageable, trackable system that gets results without negatively
affecting patient relations.
each stage of the collections process
of AR management and collections
for obtaining accurate patient information
of pre-verification vs. pre-certification
to educate patients on payment policies
to secure timely payment
patient responsibility statements
options for payment plans and financial arrangements
policies on payment options and collections
at the true cost of statements to your operational budget
instruction on the legal do’s and don’ts of telephone collections
benchmarks and goals for collections
how to read an aging report
and guidelines for extending professional courtesies
for handling difficult collections situations
Newly placed reimbursement
personnel and front desk staff will benefit from this course. Office managers
and administrators charged with training reimbursement personnel are also
encouraged to attend.
This is a basic-level
course. No prior training is required.
No supplementary materials
are required for this course.