Online Training Course

Prod ID: 269
Averting Burnout in Your Practice

Learn about the causes and symptoms of burnout and gain insight into how this trend can be reduced and reversed in your practice.

CEUs

1

Length

60 min

Price

$99.00

This product is not for public view.

Help break the culture of silence about clinician burnout and actively support the well-being of your entire healthcare team. And it is not only the providers that are feeling stressed due to time pressures, work conditions, and other demands. Learn about the causes and symptoms of burnout and gain insight into how this trend can be reduced and reversed to improve the work environment for all medical practice professionals in your practice.

Jan Hailey

MHL, CMC, CMIS, CMOM, CMCO


Jan Hailey is PMI's Director of Workforce Initiatives. She has more than 20 years of experience in healthcare administration, coding, and billing, and a passion for teaching educational programs nationwide.

Jan is the former Director of Care Management with Select Health Network, an entity of Saint Joseph Physician Network in Mishawaka, IN.  She led a comprehensive interdisciplinary team across the health system and worked closely with providers, management, staff, community, and payers to develop strategies for process improvement, gap closures, and patient experience.  To improve risk scores for the health system, Jan developed a documentation improvement and education program for the Hierarchical Condition Category (HCC). Prior to joining Saint Joseph, she served as Director of Quality, Coding, and Compliance for one of the largest health systems in Northern Indiana.

She earned a Master's in Healthcare Leadership and holds four professional certifications in medical office management, coding, billing, and compliance, and is an active member of WPS Medicare’s Provider Outreach and Advisory Group, Indiana Association for Healthcare Quality. 

Burnout takes a toll on physicians, their staff, patients, and the practice. Help break the culture of silence and actively support the well-being of your healthcare team.

The reported prevalence of clinician burnout is alarming and has led to public concern about its effects on patient safety and quality of care. Burnout takes a toll on physicians, their staff, patients, and the practice. Some doctors are leaving practices they once loved creating shortages, especially in primary care. And it is not only the providers that are feeling stressed due to time pressures, work conditions, and other demands in healthcare.

Learn about the causes and symptoms of burnout and gain insight into how this trend can be reduced and reversed to improve the work environment for all medical practice professionals.

Highlights:

  • Quadruple aim
  • Increased risks associated with burnout
  • Organization strategies to combat burnout
  • Solutions for improving well-being of providers and staff
  • Review real-world case study

Self-paced online program includes unlimited review of previously recorded instruction and access to the downloadable PowerPoint handout for 6 months.

Comments on this session from past participants:

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