Practice Management Institute  

Improving the business of medicine through education.

 
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On-Demand Library


  • Convenient, inexpensive way to enhance your skills and earn CEUs after passing the accompanying quiz.
  • Instant access – no waiting for product delivery
  • No need to leave work to attend class and no shipping and handling fees
  • No time limit for taking the quizzes
  • How It Works:

    Choose from any of the Coding, Reimbursement, Compliance and Management topics listed by selecting "Buy". You will then be directed to the online order form. Once your purchase is complete you will receive the following items included with your order confirmation from the PMI Audio Learning Center:

    After you have reviewed the materials and listened to the presentation, go to the Quiz Login Page to take the quiz using the code provided with your purchase confirmation.

    You are given two attempts to score 80% or better on the quiz. Your score will be displayed at the conclusion of the quiz. If your grade is 80% or better, you will receive an email with a CEU confirmation**, suitable for inclusion with your certification renewal paperwork.








    ListenProgramDescriptionCEUsCostBuy
    Modifiers – Know When and Why to Use Them Session includes tools and tips to help decrease rejects or denials that occur due to lack of a modifier. Don’t miss this opportunity to gain more confidence when assigning modifiers.
    Recorded: 12/10/2020, presented by Jan Hailey
    199.00
    ListenProgramDescriptionCEUsCostBuy
    How to Prevent Medical Necessity DenialsIs your practice using the tools CMS has designed for you? Join this session to improve your knowledge and properly navigate carrier coverage determinations. Maxine will include a real-life example of the cost to the practice that bills and receives payment for items that are later audited and determined to be out of compliance with requirements in the coverage guidelines. Educate yourself and safeguard your providers’ reimbursement.
    Recorded: 7/28/2020, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    Outpatient E and M Coding for Pediatrics: 2021 and BeyondDon’t miss this opportunity to collect pearls of wisdom from Dr. Linda Parsi - practicing Pediatrician, certified coder, and the current Chair of the Editorial Advisory Board and the editor of the coding publications for the AAP. Dr. Parsi will teach you how to document and select the correct Evaluation and Management (E/M) code level in 2021. The new guidelines will be implemented on January 1 - get ready now!
    Recorded: 11/18/2020, presented by Dr. Linda Parsi
    199.00
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    Making Sense of Multiple E/M Guidelines for 2021Gain a clear understanding of what your office must implement on January 1. Receive expert guidance including important information published by the AMA and CMS that will help you unravel the details and best prepare for successful documentation and claims submissions in 2021.
    Recorded: 11/10/2020, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    Medical Necessity and Nature of Presenting ProblemJoin Maxine Collins on this journey to achieve a greater understanding of the proposed rules that you must be prepared for and implement by January 1. Focusing on two specific items – Medical Necessity and Nature of the Presenting Problem, Maxine will present pertinent facts and explore questions regarding these essential factors in E/M Coding. These are very important in the process of determining the correct level of care documented for billing E/M codes 99202-99215.
    Recorded: 10/27/2020, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    Coding and Billing for OB-GYN Join billing and compliance expert, Linda D’Spain, for this Lunch & Learn program dedicated to OB/GYN reimbursement. Linda will help you identify common billing/reimbursement traps that may be negatively affecting your practice’s revenue cycle. You will learn to make correct code choices by comprehending the verbiage and applying key coding concepts and guidelines.
    Recorded: 9/23/2020, presented by Linda D’Spain
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Coding and Billing for Primary CareJoin provider reimbursement expert, Maxine Collins, for this Lunch and Learn program dedicated to Primary Care coding and billing. Attend this session to learn the latest details that impact reimbursement for primary care providers including the expansion of covered telehealth services. Learn how changes during the pandemic can prepare you for the impact of the 2021 E/M coding and guidelines implementation.
    Recorded: 8/20/2020, presented by Maxine Collins
    199.00
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    HCC Coding and Its Impact on your RevenueAccurately reporting the severity of illness for patients has never been more important. Learn the concepts of risk-adjusted diagnosis coding.
    Recorded: 9/10/2020, presented by Libby Purser
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Coding and Billing for EndocrinologyAttend this program to learn the most current news impacting endocrinology reimbursement, including Telemedicine services and preparing for the 2021 E/M code and guideline changes.
    Recorded: 8/5/2020, presented by Libby Purser
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Coding and Billing for Rural Health ClinicsJoin Rural Health reimbursement expert, Tracy Taylor, for this Lunch and Learn session. As a bonus, the instructor will cover the basics about performing telehealth during the COVID-19 pandemic. She will explain how to bill for these service during the public health emergency and how to prepare the clinic for telehealth beyond the pandemic.
    Recorded: 7/14/2020, presented by Tracy Taylor
    199.00
    ListenProgramDescriptionCEUsCostBuy
    2021 E/M Documentation and Coding ChangesAttend this session to learn new E/M concepts and definitions. In 2021 providers will choose to code by time or medical decision making. What happens to history and exam? How does this impact provider documentation?
    Recorded: 6/3/2020, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    Coding and Billing for Pain ManagementMaxine will address frequently asked pain management coding questions and encourage you to ask your own. This webinar will address the most pertinent issues impacting pain management. Don’t miss the information you need to master pain management coding and billing.
    Recorded: 7/7/2020, presented by Maxine Collins
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Private Payers and Telehealth in the Age of COVID-19Learn what types of virtual services providers can offer through various communication methods and ensure you will be reimbursed for them from the private payers.
    Recorded: 3/31/2020, presented by Maxine Collins
    199.00
    ListenProgramDescriptionCEUsCostBuy
    How to Get Paid for Providing Virtual ServicesThere are three main types of virtual services providers can offer to Medicare beneficiaries: telehealth visits, virtual check-ins and e-visits. Attend this session to learn how your practice can begin providing or expand virtual services and get reimbursed for them. Join PMI instructor, Maxine Collins, and gain the answers to these important questions and more
    Recorded: 3/25/2020, presented by Maxine Collins
    199.00
    ListenProgramDescriptionCEUsCostBuy
    NCCI Edits - Take Advantage of Opportunities and Avoid Pitfalls Understand the rationales behind the edits in the NCCI Policy Manual and stay informed of quarterly updates to the edits. Take advantage of this opportunity to ensure you are coding correctly.
    Recorded: 3/13/2020, presented by Maxine Collins
    1.599.00
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    Summary of What’s New in CPTAttend this session to find out how changes to the procedural codes and guidelines will impact billing in your specialty. This program will help you reduce denials and provide you a head start on keeping provider reimbursement on track in the new year.
    Recorded: 11/21/2019, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    Documenting and Coding for Medical Necessity Join Karen Scott for this Lunch and Learn session that will go beyond regular E/M documentation and look at how the complete record needs to tell a story to support the medical necessity of the level of service billed. Clarify misconceptions about Documentation Guidelines with a walk through Evaluation and Management Services as they relate to medical necessity.
    Recorded: 12/17/2019, presented by Karen Scott
    199.00
    ListenProgramDescriptionCEUsCostBuy
    The Fundamentals of Medical CodingThis webinar will build foundational skills for the beginner outpatient coder and serve as a refresher for more experienced coders seeking to continue on the path toward coding mastery. ICD-10-CM, CPT® and HCPCS Level II coding systems will be addressed. Instructor will focus on major concepts and common challenges in coding that are necessary to capture reimbursement for services rendered by health care professionals. Tips and tools will be shared to make you a more efficient, versatile, and accurate coder.
    Recorded: 10/3/2019, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    ICD-10-CM Code Updates - Effective October 1This Lunch and Learn webinar will review the most current reimbursement information available for ICD-10-CM specifically for medical office coding and billing professionals, providers, office managers, consultants, and compliance officers. Attend this webinar to ensure your providers are informed of the documentation elements needed to report the new codes.
    Recorded: 8/28/2019, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    CPT Coding RefresherIf you are not 100% confident in your level of CPT coding skill, this program will benefit you and your employer. Improve your accuracy and verification skills, reduce claim denials and ensure that your providers receive correct reimbursement on each and every claim.
    Recorded: 8/22/2019, presented by Karen Scott
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    How to Successfully Transition from Coder to AuditorEnhance your clinical knowledge now in this fast-paced lunch and learn session for medical coders. Learn how to effectively collaborate with physicians to gain accurate and complete documentation. Identify risk areas and learn how to analyze data and track trends.
    Recorded: 7/25/2019, presented by Regina Mixon-Bates
    199.00
    ListenProgramDescriptionCEUsCostBuy
    ICD-10-CM Coding RefresherIs it time to polish your ICD-10-CM coding skills? Karen Scott has over 25 years’ experience in teaching both beginner and experienced medical coders. Join her for this "refresher" webinar program designed for experienced coders. Karen will cover both general and chapter-specific guidelines for accurate code selection in ICD-10-CM. Gain tips and techniques for proper coding of diseases, injuries, conditions and symptoms. Relying on EHRs is dangerous and remains an audit trigger. Failure to code to the highest degree of specificity negatively impacts reimbursement as well as utilization statistics. Attend this robust training to master ICD-10-CM code selection. Expect to gain confidence in your ability to discern when clinical documentation is sufficient for compliant billing.
    Recorded: 6/19/2019, presented by Karen Scott
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    Coding for Care Management ServicesJoin PMI for this Lunch and Learn session to gain a definitive explanation of care management services and learn how to bill them correctly. Improve your understanding of the requirements and guidelines for billing care management services. Know definitively who can furnish the services, and when supervision must be provided. The instructor will provide tips for developing documentation guidelines and coding policies for your practice and point you to resources to educate your providers about care management services.
    Recorded: 4/11/2019, presented by Jan Hailey
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Coding for Chronic Care ManagementAttend this 60 minute "lunch and learn" session to master coding for Chronic Care Management and find out what is new for 2018. Learn about the new code for patients with cognitive impairment, the CCM telehealth services code, and what services are no longer bundled and payable separately. Gain insights on determining the date of service and clarity on when time counts and when it does not. Learn what codes cannot be billed in the same month as certain CCM codes.
    Recorded: 7/25/2018, presented by Libby Purser
    199.00
    ListenProgramDescriptionCEUsCostBuy
    EM Chart Auditing BasicsImprove communication with providers and staff about chart documentation. Adopt a systematic approach in your office to crosscheck records. Reduce practice risk and promote accurate claim submissions on the first pass. Avoid common pitfalls and uncover revenue holes that will improve the practice’s bottom line.
    Recorded: 3/21/2019, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    HCPCS Coding in 2019Join coding guru, Maxine Collins, as she navigates the HCPCS manual, chapter-by-chapter, providing details on noteworthy changes for the new year. Max will lead participants through an overview of the application and process of HCPCS coding and share real world examples to highlight what is new for 2019.
    Recorded: 3/13/2019, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    How to Properly Unbundle Surgical ProceduresJoin expert coder, Aimee Wilcox, for this 60 minute Lunch and Learn session and review the rules surrounding the NCCI edits. Understand how they are developed, updated, challenged and how to use that information to support an override or challenge one. We will also take a look at how to use the NCCI Policy Manual to identify clinical documentation improvement training areas, assist with coding conundrums, and support your overrides during an audit.
    Recorded: 3/6/2019, presented by Aimee Wilcox
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Medicare Preventive Services and ScreeningsThe instructor will lead you through a review of pertinent facts regarding Wellness Exams, Transitional Care, Chronic Care Management, and Advanced Care Planning. Are you confident that your practice is coding preventive services claims correctly? Are you receiving the highest allowable reimbursement? Coders and clinicians must be on top of their game when it comes to understanding how to perform, document and bill for these services.
    Recorded: 10/6/2020, presented by Linda D’Spain
    199.00
    ListenProgramDescriptionCEUsCostBuy
    OB/GYN Coding Updates & ChallengesDon’t stress over the changes to OB/GYN coding in 2019. Join billing and compliance expert, Lisa Maciejewski-West, for this update on important changes affecting OB/GYN coding. Lisa will help you identify common billing/reimbursement traps that may be negatively affecting your practice’s revenue cycle. You will learn to make correct code choices by comprehending the verbiage and applying key coding concepts and guidelines.
    Recorded: 1/31/2019, presented by Lisa Maciejewski-West
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Coding and Auditing E/M ServicesAttend this live webinar session and address your concerns before your practice receives an audit notification. Aimee Wilcox will answer questions and help you improve your confidence and ability to select the proper level of E/M service. Gather your team in the conference room for this session to receive the greatest benefit for your practice.
    Recorded: 12/5/2018, presented by Aimee Wilcox
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Coding for Infusions and InjectionsReview numerous examples based on real-world coding scenarios to help anchor knowledge of Infusions and Injections. The instructor will explain the level of detail needed in clinical documentation to report drug administration services. Learn what’s new for 2019 to ensure your office’s coding and documentation is sufficient for billing these services in the upcoming New Year.
    Recorded: 11/29/2018, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    Mastering Modifier UsageReview examples and master modifier usage in just 60 minutes! Join Jan Hailey for this "Lunch and Learn" program and sharpen your knowledge of CPT guidelines related to modifier usage. Tips will be provided to help decrease rejects or denials that occur due to lack of a modifier.
    Recorded: 10/4/2018, presented by Jan Hailey
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Auditing Surgical ServicesIncludes a walk-through of auditing two surgical notes to see if they are compliant and coded correctly. Join Aimee Wilcox for this hour on auditing surgical services with a hands-on experience applying the information learned during the program. Boost your compliance program and prepare your staff to better understand the policies and procedures linked to surgical coding and auditing.
    Recorded: 9/28/2018, presented by Aimee Wilcox
    199.00
    ListenProgramDescriptionCEUsCostBuy
    Prepare Now for Major Changes to E/M CodingAttend this webinar to get the facts on the proposed changes to E/M. Prepare now for an implementation date that might be just around the corner, on January 1, 2019.
    Recorded: 9/19/2018, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsCostBuy
    Coding and Auditing Telemedicine ServicesIf you are providing Telemedicine services regularly, are you aware that payers provide coverage in different ways and have varying coding guidelines? In this 60 minute "Lunch and Learn" session, Aimee Wilcox will review the coding rules for Telemedicine and explain in detail how these services should be documented, reported, and audited. This program will also cover the new 2018 Medicare telemedicine changes and the state parity laws that govern how telemedicine services are paid.
    Recorded: 8/8/2018, presented by Aimee Wilcox
    199.00
    ListenProgramDescriptionCEUsCostBuy
    E/M Coding Strategies for Endocrinology- Helping Providers “Code by the Rules”CMS requires healthcare providers to accurately determine the appropriate complexity level of an E/M service, corresponding to the amount of skill, effort, time, responsibility, and medical knowledge required for the healthcare provider to deliver the service to the patient. This course is designed to focus on the specific rules relevant to E/M coding and how to determine the appropriate E/M code level for the service provided and the criteria used in making that determination.
    Recorded: 6/26/2018, presented by Audrey Coaxum
    1.599.00



    Choose from topics below:
    ICD-10 Coding  |  Coding  | Compliance | Management | Reimbursement

    Management

    ListenProgramDescriptionCEUsPriceBuy
    Engaging Patients Through Care Management ServicesAttend this session to learn how to implement Chronic Care Management (CCM) services and engage your patients in the management of chronic disease(s). Jan Hailey will provide a definitive explanation of care management services and teach you how to bill them correctly. Gain an understanding of the requirements and guidelines for billing care management services. Know definitively who can furnish the services, and when supervision must be provided.
    Recorded: 6/16/2021, presented by Jan Hailey
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Optimizing Revenue Cycle ManagementJoin practice management expert and MBA/CPA, Maxine Collins, for a dynamic live webinar session for healthcare providers and practice leaders on optimizing revenue cycle management.
    Recorded: 5/19/2021, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsPriceBuy
    Auditing - Standing Your Ground with PayersAll medical office leaders should make time for this important session. Sean will explain how you can perform a self-audit or bring a professional auditor onsite to guide the process before it becomes a red flag. Sean will also help you to understand how to build a solid defense and the difference between disclosure and refund processes.
    Recorded: 4/20/2021, presented by Sean Weiss
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Leadership FatigueTake an hour for yourself. Misty Nelson will share actionable ideas that will help you set boundaries, and make behavioral modifications to keep your emotions in check, keep your team and yourself motivated to better manage stressful situations and workload.
    Recorded: 2/19/2021, presented by Misty Nelson
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Practice Management Update for 2021Join Maxine Collins for this annual update designed specifically for medical office managers and other practice leaders. Keeping abreast of important updates is essential. This webinar will explain updates, laws and legislation that may impact the practice in 2021. Max will share numerous tips and ideas aimed at making the new year a successful one for your office.
    Recorded: 1/14/2021, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsPriceBuy
    COVID-19 Medical Practice Management Recovery and Survival GuideAttend this one hour session with practice management expert Linda D’Spain and learn best practices for leading your team through the recovery and survival of COVID-19. The current situation has forced healthcare organizations to adapt and identify new efficiencies with reduced staffs and supplies.
    Recorded: 6/17/2020, presented by Linda D’Spain
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    How to Fire a PatientTerminating a physician-patient relationship is a serious matter and you must prepare for it. Learn how to end a patient relationship without exposing yourself to legal and financial stressors. Do it the right way to protect your providers and avoid having to defend the decision in court.
    Recorded: 4/1/2020, presented by Heidi Kocher
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    10 Steps to Financial Success in the Medical OfficeThis webinar provides the reasons, best steps and tools for benchmarking your practices. You will also participate in a benchmarking exercise and examples to help orient you to the concept of what “best practices” are doing to survive and thrive in these very challenging times. Presenter will address the following questions and many more
    Recorded: 3/18/2020, presented by Linda D’Spain
    1.599.00
    ListenProgramDescriptionCEUsPriceBuy
    Averting Burnout in Your PracticeLearn about the causes and symptoms of burnout and gain insight into how this trend can be reduced and reversed to improve the work environment for all medical practice professionals.
    Recorded: 3/11/2020, presented by Jan Hailey
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Front Office as the GatekeeperFront desk personnel are a major influence on patients’ impression of the medical practice - telephone etiquette and professional aptitude are a must. They serve on the front line and are the key to communication between patients and the back office and/or clinical staff. Engaged and motivated front desk team members are a cornerstone of your practice’s success.
    Recorded: 2/20/2020, presented by Sharon Turner
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Multicultural Communications and Anti-Discrimination ProtocolsParticipants will learn the basic concepts of cultural competency attitudes, knowledge and skills. They will comprehend the benefits of cultural competence and cross cultural communication skills in healthcare. The presenter will include case studies that demonstrate how culture may affect patient care and equip your staff to improve communication with diverse populations.
    Recorded: 11/13/2019, presented by Michelle Goodwine
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Carrier Contract Termination - Prevention and Appeal StrategiesBe prepared before you receive a termination letter. Join Jeff Restuccio for this "Lunch and Learn" webinar session and find out what to do to prevent a carrier contract termination. The key issue is to determine if any of your services are out of the ordinary from your peers. Carriers take the position that they are not required to contract with physicians, and are free to terminate provider status without stating a reason. If your services are much higher than your peers, it is imperative that you are able to explain why and are prepared for an audit/cancellation notice.
    Recorded: 12/10/2019, presented by Jeff Restuccio
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Improving the Patient Experience of CareLearn the value of engaging patients throughout their healthcare journey. Studies have shown that patient experience has a direct correlation to health outcomes in addition to your bottom line. Patient’s first impressions of the clinic are formed during their first contact with the office, often over the phone. Explore how patient experience scores affect value-based contracts and see how employee satisfaction relates to the patient experience.
    Recorded: 9/24/2019, presented by Jan Hailey
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    How to be a Best-run PracticeWhat gets measured gets done. Grasp the keys to running an efficient and patient-centered medical practice and take control of data driven measurements. Learn what your data can teach you. Create a plan to better manage time and resources. Track patient flow, standardize processes and implement technologies. Learn how to effectively train, cross-train, and motivate your team. Your office CAN run at peak performance.
    Recorded: 5/29/2019, presented by Linda D’Spain
    1.599.00
    ListenProgramDescriptionCEUsPriceBuy
    Outsourcing Your Billing - Is it for you?If your office is finding it more difficult to hire and retain experienced billers in-house, carve out an hour with billing expert, Lisa Maciejewski-West, as she explains the pros and cons of using a professional billing service. If you already outsource your billing, Lisa will help you determine if you are getting the best value for the service you are receiving.
    Recorded: 6/12/2019, presented by Lisa Maciejewski-West
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Sexual Harassment Prevention BasicsParticipants will learn how to define and to identify the various types of sexual harassment. The presenter will review scenarios so attendees learn to recognize a sexual harassment incident and know what to do should they personally experience or witness a sexual harassment incident in the future.
    Recorded: 4/23/2019, presented by Michelle Goodwine
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    No Cost Ways to Market Your PracticeJoin Salma Mokbel and attorney Ish Laher for this 60-minute Lunch and Learn webinar program. Chat your marketing questions and learn a number of digital marketing ideas that are free or very inexpensive to implement and ensure your practice will not overlooked.
    Recorded: 4/24/2019, presented by Salma Mokbel and Ish Laher
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    All You Need to Know About MIPSJoin Maxine Collins as she reviews the fundamental components of MIPS and highlights key changes to this value-based care program. 2015 CEHRT is now mandatory for reporting EHR measures. MIPS reporting has expanded to include more eligible clinician (EC) types with increased penalties for those who are not exempt and who choose to either not report, or who fail to meet the new minimum threshold. If you are not exempt from reporting, the 2019 threshold has doubled, meaning eligible clinicians and groups need at least 30 MIPS points (up from 15 in 2018). To obtain an exceptional performance bonus, 75 MIPS points would need to be earned (up from 70 in 2018)
    Recorded: 4/17/2019, presented by Maxine Collins
    1.599.00
    ListenProgramDescriptionCEUsPriceBuy
    Critical and Compliant Employee Documentation SkillsThis session will address the value of documentation to employee relations and human resources. Learn the How, What, When, Where, and Why’s for Best Practices. Join PMI instructor, Linda D’Spain, for this review of the critical elements and best practices for documenting workplace conflicts, incidents and employment issues.
    Recorded: 2/27/2019, presented by Linda D’Spain
    1.599.00
    ListenProgramDescriptionCEUsPriceBuy
    Strategies for Successful Payer Contract NegotiationsHeidi will walk you through a comprehensive and systematic process to set you up for a successful negotiation. Payer contracts have a significant influence on your practice’s financial well-being. Learn how best to protect the interests of your providers and your practice.
    Recorded: 12/11/2018, presented by Heidi Kocher
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Active Shooter Response PreparednessThis 90 minute webinar is designed to benefit anyone working in an outpatient healthcare setting or office environment that interacts with the public and patients. Attend this session for guidance on what to expect in an extreme panic situation. Learn valuable techniques that you can use to become more comfortable in the event your safe and controlled environment is suddenly threatened.
    Recorded: 9/20/2018, presented by Heidi Wysocki and Ed Pietrowski
    1.599.00
    ListenProgramDescriptionCEUsPriceBuy
    Moving from Passive Patients to Self Managed and EngagedIt is easier to retain current patients than to attract new ones. Attend this 60-minute program to begin cultivating a patient-centric culture that promotes engagement and leads to improved outcomes. Join healthcare expert Scott W. Disch, MPH, President of SolveMed Consulting, LLC, for this important "Lunch and Learn" webinar topic.
    Recorded: 10/10/2018, presented by Scott W. Disch
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Create a Dynamic Work Environment to Improve Employee RetentionThe first step to improving employee retention is finding the right person for the right job. The second step is giving them a reason to stay. Learn how to create and implement professional development plans to measure success and identify developing strengths that lead to enhanced performance and engagement. This 90 minute program will provide tips for creating a dynamic work environment that cultivates potential and inspires team members to contribute and take on new challenges.
    Recorded: 9/13/2018, presented by Lisa Maciejewski-West
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Check Your Own Stats - Practice Financial Well-beingThe complexity of health care requires accurate step-by-step methods of measurement and comparison. Review the performance areas that are most important to monitor on a routine basis. Learn how to apply practical tools to evaluate the needs of your practice. This 90 minute webinar session will provide answers and stimulate thoughts on where dollars could be saved or spent in the right places. Identify your common expenses and explore opportunities to reduce costs. Implement full proof methods for collecting and analyzing data to guide your practice towards long-term success. Plan to experience a profitability breakthrough in your practice.
    Recorded: 8/22/2018, presented by Linda D’Spain
    1.599.00
    ListenProgramDescriptionCEUsPriceBuy
    Keys to Optimizing Your Revenue CycleEveryone in your practice should be involved in the revenue cycle. Statistics tell us that 90% of denials are preventable and 67% are recoverable. Preventing denials is better for your bottom line than attempting to recover them. Spend less time worrying about your billing. Attend this program and learn how to perform a gap analysis to identify where you are and begin to set goals for where you want your practice to be.
    Recorded: 6/28/2018, presented by Pam Joslin
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Managing by StatisticsAttend this webinar to discover full proof methods for collecting and analyzing data systematically to guide your practice towards operational excellence. Join PMI faculty member, Lisa Maciejewski West, as she examines the key indicators of a successful medical practice and identifies the performance areas that are most important to monitor on a routine basis.
    Recorded: 7/17/2018, presented by Lisa Maciejewski-West
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Top Areas to Improve your Revenue and Medical Office CycleNow more than ever, with ICD-10 here, it is absolutely crucial for everyone to be on board and contribute to the bottom line. This includes knowledge of key areas such as front, back, revenue cycle management, provider productivity, practice management, and how it all must work together in order to obtain the most efficient and effective office workflow.
    Recorded: 11/12/2015, presented by Linda Parsi
    1.599.00
    ListenProgramDescriptionCEUsPriceBuy
    Dealing with Difficult Team Members and PatientsCommunication is a powerful bridge for resolving all kinds of conflicts that arise when dealing with difficult people and situations. Learn tips to listen effectively and gain trust which is key to resolving the differences that lie between you and the staff or patients. When the challenging personality is a report or coworker, you must set boundaries and hold others accountable for their behaviors. Learning to manage these team members is critical as it can affect your entire team. Garner confidence for deciding when – or if – to confront someone. Attend this session and gain tips for handling the most challenging of personalities with positivity. Forge relationships that earn the respect of others. One solution will never fit every circumstance, but there is also no problem too great to be solved.
    Recorded: 11/15/2018, presented by Tracy Taylor
    199.00



    Choose from topics below:
    ICD-10 Coding  |  Coding  | Compliance | Management | Reimbursement

    Reimbursement

    ListenProgramDescriptionCEUsPriceBuy
    Mastering NPP Billing ChallengesThe instructor will offer concrete examples and clarification the documentation required to support non physician provider claims. Take part in this detailed review of the physician supervisions rules for proper incident-to billing. Receive an explanation of documentation guidelines and episodes of care. Learn when it is appropriate to bill under the provider initializing care, and under the supervising providers. Ensure compliant billing procedures and reduce audit risk.
    Recorded: 1/19/2021, presented by Jan Hailey
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Billing for Intraoperative Neuromonitoring (IONM) Intraoperative Neuromonitoring (IONM) is going through some specific challenges in obtaining appropriate reimbursement for services rendered. In this 60-minute session Maxine Collins will provide a brief review and hit some major points about reimbursement and payer policies, as they relate to billing and coding.
    Recorded: 8/12/2020, presented by Maxine Collins
    199.00
    ListenProgramDescriptionCEUsPriceBuy
    Billing and Documentation Tips for Telemedicine ServicesMaxine Collins will provide you with all the essential details to gain maximum reimbursement for telemedicine services in the present and the future. Understand how the emergency declarations impact telehealth billing across payers and what will change when they expire. Learn the details on the latest codes and proper modifier usage for virtual services. Seize the opportunity to continue to incorporate telemedicine services when things return to normal and see how it can benefit your practice’s bottom line.
    Recorded: 5/7/2020, presented by Maxine Collins
    1.599.00
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    Provider Enrollment/Credentialing Tools for Successful TrackingOn Thursday, October 24th at 12 pm CT, Tracey is conducting an online training session that will walk you through each step of a successful credentialing and enrollment management process. Whether you are managing one or 100 providers, she’ll help you determine how you can streamline your current monitoring processes to reduce your hassle, improve the outcomes, and how to get started.
    Recorded: 10/24/2019, presented by Tracy Tokheim
    199.00
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    How to Use the Standard Transaction Code Set Rules to Your AdvantageJoin Maxine Collins as she reviews the Transaction Code Set rules and identifies the ways in which they can be advantageous to your providers and practice.
    Recorded: 10/15/2019, presented by Maxine Collins
    1.599.00
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    Master Challenging Billing HurdlesWhat are your claim challenges? Upcoding or unbundling? Medical Necessity Denials? Mismatched treatment/diagnosis codes? Billing challenges with Mid-level practitioners and locum tenens physicians? Spend just one hour with Medical Billing expert Lisa Maciejewski-West for this lunch and learn session and minimize your claim denial risk. Get up to speed on current reimbursement rules and learn to master billing for the most challenging services.
    Recorded: 9/5/2019, presented by Lisa Maciejewski-West
    199.00
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    Practice Finance for the Non-Financial Medical Office ProfessionalGain the know-how necessary to ensure you are at the top of your game. Improve your understanding of accounting concepts and avoid errors in budgeting and forecasting revenue. This session aims to transmit foundational knowledge of practice finance to non-financial managers. Join Maxine for this valuable session and become more comfortable working with numbers.
    Recorded: 8/7/2019, presented by Maxine Collins
    1.599.00
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    Revenue Maximizing Tips and TechniquesJeff Restuccio will share examples, provide a resource list, and share tips to help you understand why one clinic gets paid and another does not. Just one tip from this webinar could make the difference in a claim getting paid or denied.
    Recorded: 7/30/2019, presented by Jeff Restuccio
    1.599.00
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    How Payable Are Your ClaimsProtect your practice before and during a healthcare fraud investigation. Do not delay evaluating the effectiveness of your compliance program. Being proactive is considered a positive during an audit. When a practice has made the effort to implement a real compliance program, it becomes a determining factor that prosecutors weigh when they’re making their charging decisions.
    Recorded: 5/9/2019, presented by Brandy Brimhall
    199.00
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    Essentials of Telehealth Reimbursement Attend this session to learn all you need to know for correctly billing for telemedicine to Medicare, Medicaid, and private payers. Learn key differences in reimbursement policies at the state-level. Know what types of telemedicine are covered, and by which payers. Review details on the most current CPT and HCPCS codes and modifiers that are utilized to report Telehealth services.
    Recorded: 5/16/2019, presented by Maxine Collins
    1.599.00
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    Gray Areas in Coding, Billing, and AuditingAuditing is as much art as it is science, and this program is the culmination of 25 years of Jeffrey Restuccio’s experience as an auditor and coding/billing consultant. The content is perfect for healthcare professionals who want to be at the very top of their game, optimize compliance and improve coding accuracy and billing revenue.
    Recorded: 2/5/2019, presented by Jeffrey Restuccio
    1.599.00
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    Managing Collections in Your Medical PracticeEffective patient collections tactics has always been an essential piece of every practice’s financial success story. Today, it is ever more important with high deductible health plans and skyrocketing out-of-pocket cost for patients. Lisa Maciejewski-West will lead you through a review of the best practices of patient collections. Start employing the strategies for successful collections that endure and position your practice for long-term success.
    Recorded: 1/22/2019, presented by Lisa Maciejewski-West
    1.599.00
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    Maximizing the Use of LCDs and NCDsNational and Local Coverage Determinations (NCDs and LCDs) contain coding and billing guidance that is invaluable to healthcare providers, coders, and auditors. Notably, they contain a wealth of information on the disease process, conservative therapies, and surgical treatments associated with the codes they are linked to. Join expert coder and auditor Aimee Wilcox for this presentation when she addresses frequently asked questions
    Recorded: 1/16/2019, presented by Aimee Wilcox
    199.00



    Choose from topics below:
    ICD-10 Coding  |  Coding  | Compliance | Management | Reimbursement

    Compliance

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    Addressing HIPAA and Patient Confidentiality in the Age of COVID-19This webinar contains indispensable information and compliance strategies for practice managers, health information officers, and anyone working with PHI in a medical office during COVID.
    Recorded: 3/10/2021, presented by Audrey Coaxum
    1.599.00
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    OSHA and Workplace Safety During the COVID-19 PandemicLinda will explain the new Federal OSHA Emergency Temporary Standards (ETS), and OSHA recordkeeping and reporting requirements. Understand employer responsibilities regarding training and the proper use of Personal Protective Equipment. Receive an update on OSHA penalty amounts. Understand risk areas, violations, citations and penalties for non-compliance.
    Recorded: 2/10/2021, presented by Linda D’Spain
    199.00
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    HIPAA Rules You Need to KnowThis webinar is the perfect one-hour training session for your office. It only takes one improper action to cause thousands of dollars in damage and lost hours of productivity. Presenter will cover a whole host of HIPAA-related areas including The Exclusion List, fines, conflicts of interest, and employee compliance concerns.
    Recorded: 9/15/2020, presented by Debbie Forde
    199.00
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    Engaging Patients During the COVID-19 Crisis Through Care Management ServicesGain an understanding of the requirements and guidelines for billing care management services. Know definitively who can furnish the services, and when supervision must be provided. The instructor will provide tips for developing documentation guidelines and coding policies for your practice and point you to resources to educate your providers about care management services.
    Recorded: 5/13/2020, presented by Jan Hailey
    199.00
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    What You Need to Know about TPE AuditsFind out what TPE means for your practice. Learn what you need to know - and what you should do - if your provider receives a TPE notification letter. Educate yourself on the TPE process and understand how your providers can avoid being referred to CMS for a RAC or UPIC audit. Start compliance now!
    Recorded: 2/4/2020, presented by Heidi Kocher
    199.00
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    Highlights of Medicare and Compliance Changes for 2020Attend this session to get the facts on the latest compliance updates and changes to payment policies, rates, and quality-related provisions for physician services furnished under the Medicare Part B Physician Fee Schedule in 2020. CMS has introduced a series of standard technical proposals involving practice expense and standard rate-setting refinements related to malpractice expense and geographic practice cost indices (GPCIs) and intends to align E/M coding with changes laid out by the AMA CPT Editorial Panel. Maxine will explain the details released in the final rule so you can understand the impact these changes will have on your practice in the new year.
    Recorded: 1/23/2020, presented by Maxine Collins
    1.599.00
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    OSHA Compliance and Safety in Your Medical Office Linda D’Spain will Identify the most frequent hazards found in medical offices and review the areas of OSHA that are most relevant to clinical facilities including Bloodborne Pathogens, Hazard Communication, and Exit routes. Gain guidance from an experienced Compliance Officer and Practice Management expert on how to implement and enforce safe workplace standards for employees and patients, including a no-tolerance workplace violence prevention policy.
    Recorded: 11/5/2019, presented by Linda D’Spain
    199.00
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    In Defense of Good Medical Record DocumentationBrandy Brimhall has important information for managers and compliance officers charged with protecting the financial interests in a medical office. If you feel like a fish out of water when it comes to analyzing your billing patterns, then don’t miss this webinar!
    Recorded: 8/13/2019, presented by Brandy Brimhall Linda D’Spain
    199.00
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    Why Mobile Security MattersTrain your staff and develop and implement policies that protect you and your patients from the consequences of a malware or phishing attack. Explore the benefits and risks of cloud storage. Identify simple solutions that help reduce the risks to your practice.
    Recorded: 3/27/2019, presented by Regina Mixon-Bates
    199.00
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    Audit You Before They DoIn this session you will learn a step-by-step process for implementing your own internal audit program. Ensure that chart documentation supports the claims submitted. Learn how to check billing to discover missed revenue opportunities and verify claims before they go out the door. Receive professional tips to help you audit like a pro. Ongoing scrutiny from the OIG, government-contracted and third-party auditors make practice self-checks more important than ever. Conquer the reimbursement deficiencies in your practice and ensure prompt and equitable reimbursement.
    Recorded: 11/8/2018, presented by Tom Stevens
    199.00
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    Compliance Best Practices for Managing Cyber-related RiskThis webinar goes beyond the technologies, processes, and practices that protect networks, devices and programs from attack or unauthorized access. Participants will hear about errors that other organizations have made and learn how to recognize subtle signs that can compromise cyber-security such as illicit emails and requests for information that seem legitimate. Cyber events will happen – this webinar will prepare you to deal with them.
    Recorded: 11/1/2018, presented by Larry Neiswender
    199.00
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    Effectively Responding to an Audit Join expert Regina Mixon Bates, an approved OIG IRO (Independent Review Organization), and learn how to best respond and protect your practice in the event of an audit. This session will provide clear guidance on reviewing current practices and addressing problematic areas. Triggers to avoid will be identified. The Instructor will provide resources to help improve compliance in your practice.
    Recorded: 10/18/2018, presented by Regina Mixon Bates
    199.00
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    Secure Patient Payments While Maintaining PCI ComplianceLearn the basic steps to PCI compliance. Steve will debunk myths and share facts regarding recent medical record breaches. Gain confidence that you can protect your practice from a cyberattack. No one wants to see news of a data breach at their practice show up on social media or the evening news.
    Recorded: 8/29/2018, presented by Steve Kleinberg
    199.00
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    Documentation and Compliance Protocol for EMProviders are responsible for billing the appropriate E/M code to Medicare. CMS encourage its contractors to review billing for E/M services and contracts with Recovery Audit Contractors (RAC) to conduct postpayment reviews to identify and correct improper payments. Another contractor produces comparative billing reports, which show a physician’s billing pattern for various procedures or services and compares that physician’s billing pattern to those of his or her peers. Regina will show you how to bill appropriately and protect your practice from undue risks in this audit-intensive healthcare climate.
    Recorded: 8/16/2018, presented by Regina Mixon-Bates
    199.00
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    HIPAA Compliance: What to learn from the mistakes of othersHIPAA data and security protections have been in place more than two decades, so they should be as commonplace as riding a bicycle, right? If that is the case, then why are breaches of protected health information still a problem? HIPAA privacy and security expert, Larry Neiswender will provide insight into recent case studies from medical offices to help you avoid potential problems.
    Recorded: 7/31/2018, presented by Larry Neiswender
    199.00

    Please note that these audio conferences were recorded live and may include some imperfections in the audio recording.

    Texas residents pay salestax.

    CEUs earned from Management Track audio sessions may only be applied to the Certified Medical Office Manager (CMOM) certification. All other tracks apply to all 3 PMI certifications.


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