On-Demand Library

How It Works:

Choose from any of the Coding, Reimbursement, Compliance and Management topics listed by selecting "Buy". You will then be directed to the online order form. Once your purchase is complete you will receive the following items included with your order confirmation from the PMI Audio Learning Center:

After you have reviewed the materials and listened to the presentation, go to the Quiz Login Page to take the quiz using the code provided with your purchase confirmation.

You are given two attempts to score 80% or better on the quiz. Your score will be displayed at the conclusion of the quiz. If your grade is 80% or better, you will receive an email with a CEU confirmation**, suitable for inclusion with your certification renewal paperwork.

Listen	Program	Description	CEUs	Cost	Buy
	E/M Coding and Documentation Updates for 2023	Attend this class for expert guidance on best practices for E/M coding in 2023. This is an information-rich session appropriate for anyone who uses Evaluation and Management codes. Providers, billing staff, and managers will find the information valuable as we navigate new E&M coding in 2023. Recorded: 12/1/2022, presented by Maxine Collins	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Mastering Modifier Usage	This course will benefit anyone who uses CPT codes - providers, billing staff, and managers will learn how to ensure modifiers are applied appropriately for maximum reimbursement and compliance. Participants in this session will learn/review correct modifier usage. Recorded: 12/20/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding and Billing for Podiatry	Procedures and services related to the foot are very specific and can be quite confusing because of the medical necessity requirements and restrictions on the conditions that can be treated. This webinar will discuss these regulations and guidelines to offer a better understanding of when these services will be payable. Recorded: 10/28/2022, presented by Lynn Anderanin	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding Cardiovascular System Procedures	The presenter will illustrate the complexities of coding and billing invasive and interventional surgical procedures on the heart/pericardium and on arteries/veins. Common invasive/noninvasive and diagnostic/therapeutic nonsurgical cardiovascular services and diagnostic studies will also be addressed. Recorded: 10/4/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding and Billing for Pain Management	This webinar will take each step of the patient’s journey in pain management from their first visit with their provider through the possible treatment options that they may receive, to ultimately helping them become pain free, or seeking more invasive treatment for the condition. Recorded: 8/31/2022, presented by Lynn Anderanin	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	E/M Outpatient Coding Essentials	Attend this informative session for a review of the guidelines and the process of accurately determining the appropriate E/M code level for outpatient services. Recorded: 8/10/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Conquer Endocrinology Coding Challenges	Join this dynamic session to review correct coding of procedures of the thyroid and other endocrine glands and address common trouble spots and pain points for medical coders. Recorded: 4/27/2022, presented by Audrey Coaxum	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Digesting GI Coding for K00-K95	This session will cover current coding guidelines for the digestive system including the recent coding changes that impact billing for gastroenterology in 2022. Proper documentation is essential for correct code assignment and to demonstrate medical necessity to avoid claim rejections and denials. Recorded: 3/8/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	GI Coding Update	All you need to know about the coding changes for gastroenterology will be discussed in this webinar. Recorded: 2/17/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Hospital Coding	Libby Purser has prepared an informative 60-minute session that will guide you through the correct use of these codes. Recorded: 3/18/2021, presented by Libby Purser	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Master OB/GYN Coding & Billing	Attend this 60-minute program to keep your claims and revenue flowing smoothly in 2022. The instructor will provide numerous tips along with solutions to common coding questions that are critical to the OB/GYN practice bottom line. Recorded: 1/26/2022, presented by Lisa Maciejewski-West	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding Update for Orthopaedics	In the CMS Physicians Fee Schedule for 2022, the directions on reporting therapy services that involve assistants has been finalized and several initiatives have been delayed due to the Public Health Emergency. There are also new guidelines for shared/split visits which are common in the orthopaedic practice between physicians and non-physician providers. verything you need to know about the coding changes for orthopaedics will be discussed in this webinar. Recorded: 1/13/2022, presented by Lynn Anderanin	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding for Chronic Conditions	How often can chronic diseases be coded and reported? When should history codes be used as secondary codes? What questions should coders ask prior to assigning a secondary diagnosis code? What are the requirements for coding and billing the Chronic Care Management codes for Medicare patients? These questions and more will be addressed by the instructor who will share her knowledge and guide you through the process of accurately coding for chronic conditions. Recorded: 7/14/2021, presented by Libby Purser	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	E&M Guideline and Legislative Updates	This presentation is intended to educate attendees on the significant changes in E/M coding guidelines implemented in 2021 along with the clarifications published in March. The session will provide tips on navigating these changes and will highlight the key documentation elements as well as time exclusions. Recorded: 6/24/2021, presented by Taya Moheiser and Kem Toliver	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Modifiers – Know When and Why to Use Them	Session includes tools and tips to help decrease rejects or denials that occur due to lack of a modifier. Don’t miss this opportunity to gain more confidence when assigning modifiers. Recorded: 12/10/2020, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	How to Prevent Medical Necessity Denials	Is your practice using the tools CMS has designed for you? Join this session to improve your knowledge and properly navigate carrier coverage determinations. Maxine will include a real-life example of the cost to the practice that bills and receives payment for items that are later audited and determined to be out of compliance with requirements in the coverage guidelines. Educate yourself and safeguard your providers’ reimbursement. Recorded: 7/28/2020, presented by Maxine Collins	1.5	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Outpatient E and M Coding for Pediatrics: 2021 and Beyond	Don’t miss this opportunity to collect pearls of wisdom from Dr. Linda Parsi - practicing Pediatrician, certified coder, and the current Chair of the Editorial Advisory Board and the editor of the coding publications for the AAP. Dr. Parsi will teach you how to document and select the correct Evaluation and Management (E/M) code level in 2021. The new guidelines will be implemented on January 1 - get ready now! Recorded: 11/18/2020, presented by Dr. Linda Parsi	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Making Sense of Multiple E/M Guidelines for 2021	Gain a clear understanding of what your office must implement on January 1. Receive expert guidance including important information published by the AMA and CMS that will help you unravel the details and best prepare for successful documentation and claims submissions in 2021. Recorded: 11/10/2020, presented by Maxine Collins	1.5	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Medical Necessity and Nature of Presenting Problem	Join Maxine Collins on this journey to achieve a greater understanding of the proposed rules that you must be prepared for and implement by January 1. Focusing on two specific items – Medical Necessity and Nature of the Presenting Problem, Maxine will present pertinent facts and explore questions regarding these essential factors in E/M Coding. These are very important in the process of determining the correct level of care documented for billing E/M codes 99202-99215. Recorded: 10/27/2020, presented by Maxine Collins	1.5	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding and Billing for OB-GYN	Join billing and compliance expert, Linda D’Spain, for this Lunch & Learn program dedicated to OB/GYN reimbursement. Linda will help you identify common billing/reimbursement traps that may be negatively affecting your practice’s revenue cycle. You will learn to make correct code choices by comprehending the verbiage and applying key coding concepts and guidelines. Recorded: 9/23/2020, presented by Linda D’Spain	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	HCC Coding and Its Impact on your Revenue	Accurately reporting the severity of illness for patients has never been more important. Learn the concepts of risk-adjusted diagnosis coding. Recorded: 9/10/2020, presented by Libby Purser	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding and Billing for Endocrinology	Attend this program to learn the most current news impacting endocrinology reimbursement, including Telemedicine services and preparing for the 2021 E/M code and guideline changes. Recorded: 8/5/2020, presented by Libby Purser	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	Coding and Billing for Rural Health Clinics	Join Rural Health reimbursement expert, Tracy Taylor, for this Lunch and Learn session. As a bonus, the instructor will cover the basics about performing telehealth during the COVID-19 pandemic. She will explain how to bill for these service during the public health emergency and how to prepare the clinic for telehealth beyond the pandemic. Recorded: 7/14/2020, presented by Tracy Taylor	1	119.00
Listen	Program	Description	CEUs	Cost	Buy
	2021 E/M Documentation and Coding Changes	Attend this session to learn new E/M concepts and definitions. In 2021 providers will choose to code by time or medical decision making. What happens to history and exam? How does this impact provider documentation? Recorded: 6/3/2020, presented by Maxine Collins	1.5	119.00

Management

Listen	Program	Description	CEUs	Price	Buy
	How to Perform Skill Gap Assessments	Regardless of which positions your staff has previously held or how long they have been working in the practice, it is beneficial to perform skills gap assessments to ensure a comprehensive understanding of their roles and responsibilities, as well as the impact of their actions. Recorded: 11/9/2022, presented by Shawntea Gordon and Kem Tolliver	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Practice Finance for the Non-Financial Medical Office Professional	Get everyone on your team in sync about financial goals, challenges and work toward a more profitable bottom line. Healthcare consultant Maxine Collins has prepared a fast-paced 60-minute session that will benefit Physicians, Advanced Practitioners, Administrators, Office Managers, Billers and Collectors, and other key stakeholders. Learn the language of finance and chat your questions during this interactive session. Recorded: 1/24/2023, presented by Maxine Collins	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Payer Denial and Appeal Management	Promoting ongoing education is a win-win for the staff and your practice. Completing this course will help build an attentive, competent and productive team trained to deal with denials and rejections, and reduce errors that could make your office vulnerable to fraud and abuse. Recorded: 11/11/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Practical Strategies for Improving Patient Satisfaction	This webinar will help get your front desk, billing staff, clinical staff, providers, and everyone on your team in sync with what drives patient satisfaction, and how each staff member serves a role in maintaining patient loyalty and increasing patient experience. Recorded: 11/29/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	How to Motivate Staff and Increase Team Engagement	Anyone in a medical office management role is encouraged to attend this information-rich session that will go beyond the surface of best practices for engaging employees. Participants will dive into key motivators that cultivate an engaged team based on research specific to healthcare organizations. Recorded: 12/6/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Care Management - The Sweet Spot for Patients and Practices	Attend this session to learn how to implement care management services and engage your patients in the management of chronic disease(s). Jan Hailey will provide a definitive explanation of these services and teach you how to bill them correctly. Recorded: 6/29/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	No Surprises Act - Considerations for Providers	This session will benefit medical office managers who are still navigating through the surprise billing guidelines that went into effect earlier this year. Recorded: 6/23/2022, presented by Heidi Kocher	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Critical and Compliant Employee Documentation Skills	This important session will answer your questions and provide the How, What, When, Where, and Why’s. Learn "best practices" for when you should document, what details to capture, and the reasons for doing it. Recorded: 6/7/2022, presented by Linda D’Spain	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	How to Effectively Manage Burnout	Attend this session to help break the culture of silence and actively support the well-being of your healthcare team. Learn about the causes and symptoms of burnout and gain insight into how this trend can be reduced and reversed to improve the work environment for all medical practice professionals. Recorded: 2/16/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Cultivating Leadership in the Medical Practice	Join Sharon Turner for an enthusiastic discussion on navigating these challenges while actively cultivating effective and ethical practice leaders. The cultivation of leadership competencies is essential for sustaining a thriving practice, retaining an engaged team, and consistently providing quality patient care. Recorded: 1/28/2022, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Increasing Employee Engagement in Your Practice	Are your actions with staff supporting an environment where team members are engaged and feel valued? There’s no time like the present to rally your team together and demonstrate your gratitude for all that they do! Join in this important, timely discussion and learn practical methods for keeping your employees motivated. Recorded: 12/7/2021, presented by Bettinna Signori and Jason Lockard	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Medical Front Office Mastery	This session will benefit new and experienced front office team members and those responsible for supervising and managing front office staff in a healthcare practice. Recorded: 9/30/2021, presented by Sharon Turner	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	How to Improve Wellness for Your Medicare Beneficiaries	Jan leads a comprehensive interdisciplinary team for a large healthcare system in Indiana, where she works closely with providers, management, staff, community and payers. In her live session, Jan will walk participants through the preventive services offered by Medicare, who qualifies for the services, how often they are covered and how to properly bill for the services. She’ll also help you identify missed revenue opportunities, and share expert tips learned through years of experience. Recorded: 7/29/2021, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Optimizing Revenue Cycle Management	Join practice management expert and MBA/CPA, Maxine Collins, for a dynamic live webinar session for healthcare providers and practice leaders on optimizing revenue cycle management. Recorded: 5/19/2021, presented by Maxine Collins	1.5	119.00
Listen	Program	Description	CEUs	Price	Buy
	Auditing - Standing Your Ground with Payers	All medical office leaders should make time for this important session. Sean will explain how you can perform a self-audit or bring a professional auditor onsite to guide the process before it becomes a red flag. Sean will also help you to understand how to build a solid defense and the difference between disclosure and refund processes. Recorded: 4/20/2021, presented by Sean Weiss	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Leadership Fatigue	Take an hour for yourself. Misty Nelson will share actionable ideas that will help you set boundaries, and make behavioral modifications to keep your emotions in check, keep your team and yourself motivated to better manage stressful situations and workload. Recorded: 2/19/2021, presented by Misty Nelson	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	How to Fire a Patient	Terminating a physician-patient relationship is a serious matter and you must prepare for it. Learn how to end a patient relationship without exposing yourself to legal and financial stressors. Do it the right way to protect your providers and avoid having to defend the decision in court. Recorded: 4/1/2020, presented by Heidi Kocher	1	119.00

Reimbursement

Listen	Program	Description	CEUs	Price	Buy
	Mastering Telehealth for Optimal Reimbursement	Make sure you’re up to date on the rules and limitations for reimbursement. Join Jan Hailey for this important webinar program to ensure your providers are properly reimbursed for telehealth services. Recorded: 3/21/2023, presented by Jan Hailey	1	99.00
Listen	Program	Description	CEUs	Price	Buy
	The Influence of Patient Experience on Provider Reimbursement	Presenter Jan Hailey is the former Director of Quality who has demonstrated a significant level of success and ensured her providers gained every dollar rightfully due them. She will teach participants how to maximize the opportunities that patient survey results provide your practice. Gain new insights into the value of service recovery in healthcare. Recorded: 10/18/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Master Advanced Practice Provider Billing	Receive expert guidance on documentation requirements needed to support claims, cross-checking and code selection, and how to avoid under-coding. Recorded: 8/23/2022, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Successful Patient Collections	Improve your practice’s collection efforts with this comprehensive look at proven strategies that improve collection efforts. Today’s high deductible health plans and skyrocketing out-of-pocket cost for patients makes this process even more important. Linda D’Spain will lead you through a review of the best practices of patient collections to set your practice up for long-term success. Recorded: 3/1/2022, presented by Linda D’Spain	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Why Quality Documentation Matters	Attend this important webinar to learn how to address and correct the top root causes identified for inadequate documentation. Recorded: 12/16/2021, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Tips for Proper Telehealth Billing and Coding	Attend this session for detailed instructions on how these services are properly documented and reported, and gain insight into the evolving rules that govern how these services are paid. Receive the latest information available to help you ensure accurate reimbursement for your providers. Recorded: 9/23/2021, presented by Aimee Wilcox	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Highlights of CMS Proposed Changes to Physician Fee Schedule	Get a head start on strategic planning for next year with up-to-the minute details on the proposed changes to the 2023 Physician Fee Schedule (PFS). Public comments are still open prior to the final rulemaking. Recorded: 8/3/2022, presented by Taya Moheiser	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Mastering NPP Billing Challenges	The instructor will offer concrete examples and clarification the documentation required to support non physician provider claims. Take part in this detailed review of the physician supervisions rules for proper incident-to billing. Receive an explanation of documentation guidelines and episodes of care. Learn when it is appropriate to bill under the provider initializing care, and under the supervising providers. Ensure compliant billing procedures and reduce audit risk. Recorded: 1/19/2021, presented by Jan Hailey	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Billing for Intraoperative Neuromonitoring (IONM)	Intraoperative Neuromonitoring (IONM) is going through some specific challenges in obtaining appropriate reimbursement for services rendered. In this 60-minute session Maxine Collins will provide a brief review and hit some major points about reimbursement and payer policies, as they relate to billing and coding. Recorded: 8/12/2020, presented by Maxine Collins	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Billing and Documentation Tips for Telemedicine Services	Maxine Collins will provide you with all the essential details to gain maximum reimbursement for telemedicine services in the present and the future. Understand how the emergency declarations impact telehealth billing across payers and what will change when they expire. Learn the details on the latest codes and proper modifier usage for virtual services. Seize the opportunity to continue to incorporate telemedicine services when things return to normal and see how it can benefit your practice’s bottom line. Recorded: 5/7/2020, presented by Maxine Collins	1.5	119.00

Compliance

Listen	Program	Description	CEUs	Price	Buy
	HIPAA Right of Access - Avoid a Future Settlement with OCR	HIPAA expert Debbie Forde will train you and your team to understand these important legal obligations and to establish protocols ensure that your office stays in compliance with HIPAA guidelines. Recorded: 8/3/2021, presented by Debbie Forde	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	How Revisions to the Anti-Kickback Statute Impact Your Practice	In January 2021, the guidelines for safe harbor under the Federal Anti-Kickback Statute were modified to include a new exception to the Beneficiary Inducements Civil Monetary Penalties. The change is intended to improve quality of care, outcomes, and efficiencies under certain value-based care delivery models. Healthcare Compliance Attorney Robert W. Liles will explain important information that every medical office must understand about what value-based safe harbors are and their relationship to the Anti-Kickback Statute. Recorded: 7/20/2021, presented by Robert Liles	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	Addressing HIPAA and Patient Confidentiality in the Age of COVID-19	This webinar contains indispensable information and compliance strategies for practice managers, health information officers, and anyone working with PHI in a medical office during COVID. Recorded: 3/10/2021, presented by Audrey Coaxum	1.5	119.00
Listen	Program	Description	CEUs	Price	Buy
	OSHA and Workplace Safety During the COVID-19 Pandemic	Linda will explain the new Federal OSHA Emergency Temporary Standards (ETS), and OSHA recordkeeping and reporting requirements. Understand employer responsibilities regarding training and the proper use of Personal Protective Equipment. Receive an update on OSHA penalty amounts. Understand risk areas, violations, citations and penalties for non-compliance. Recorded: 2/10/2021, presented by Linda D’Spain	1	119.00
Listen	Program	Description	CEUs	Price	Buy
	HIPAA Rules You Need to Know	This webinar is the perfect one-hour training session for your office. It only takes one improper action to cause thousands of dollars in damage and lost hours of productivity. Presenter will cover a whole host of HIPAA-related areas including The Exclusion List, fines, conflicts of interest, and employee compliance concerns. Recorded: 9/15/2020, presented by Debbie Forde	1	119.00

Please note that these audio conferences were recorded live and may include some imperfections in the audio recording.

Texas residents pay salestax.

CEUs earned from Management Track audio sessions may only be applied to the Certified Medical Office Manager (CMOM) certification. All other tracks apply to all 3 PMI certifications.