Get the benefits of live training on your desktop. Live Training includes instructor-led webinar sessions, plus access to the recorded sessions for up to six months after the original recording date. All program times are Central Time unless otherwise noted. Back to Live Webinar Training page.
This is a comprehensive training curriculum that details the tasks and responsibilities of the medical front office. Sample forms and policies are included, and a Certificate of Competency is awarded for participants who pass the online assessment.
5 Reasons to Attend
Online Learning Format Includes: Clear video/audio, secure encrypted web access (no downloads), in-session chats, and access to session recordings anywhere in US and 190 countries.
What to Bring
A course manual will be provided that includes sample policies and forms for better front desk management. No additional reference materials are needed. Please note: Participants in this program are encouraged to turn on their webcams and fully engage with the instructor and their peers in this highly interactive program.
There are no programs scheduled at this time
This class is appropriate for anyone responsible for patient communication, data and payment collection, and scheduling.
A two-hour online post-lecture assessment is included. Participants with a passing score will receive a Certificate of Competency.
I am incredibly pleased with the Medical Front Office Skills course. I believe that it captures what it means to be a front office specialist. From clear customer service techniques and personal development to clinical terminology and medical ethics, this course has allowed me to expound upon several years of on-the-job training in two days. I am so grateful to Practice Management Institute for developing a timely certificate course that coincides with my busy schedule. I’m certain that there are many people – like me – who want to learn how to better serve their patients but may not have the ability to commit to the rigor of higher education. - Alexandria Smith