Online Training Course

Prod ID: 145
Telehealth - Hybrid Patient Care Considerations

Analyze current virtual care trends to develop a sustainable plan for your practice’s future. Learn how to thrive in a hybrid world’s virtual workforce management and patient care environments.

CEUs

1

Length

60 min

Price

$119.00

This product is not for purchase at this time.


The initial shock of the Pandemic has subsided; but virtual care and work have not. Practice leaders have weathered many storms and learned a lot about change management, doing more with less, and streamlining telehealth services. We now have unique opportunities to reengineer operations while implementing sustainable hybrid in-person and telehealth strategies for managers to optimize opportunities for practice success.

Kem Tolliver

CMOM, CPC, FACMPE

Kem is the CEO of Medical Revenue Cycle Specialists (MRCS) and a national Revenue Cycle, Coding, Practice Management and Technology Optimization expert. She is the author of "Revenue Cycle Management: Don't Get Lost in the Financial Maze" and "Advanced Strategy for Medical Practice Leaders: Financial Management Edition" as well as the co-host of, "RevDive with Taya & Kem" podcast.

With a desire to improve healthcare workforce education, Kem is a Practice Management Institute (PMI) faculty member and serves on the Certified Medical Office Manager (CMOM) Certification Committee. She instructs the "Revenue Cycle Management 101" course under a collaboration with Howard University and the University of the District of Columbia.

Mrs. Tolliver holds dual Bachelor of Science degrees in Healthcare Administration (Summa Cum Laude) and Organizational Management (Magna Cum Laude). Her certifications include Certified Medical Office Manager (CMOM), Certified Professional Coder (CPC) and Fellow of the American College of Medical Practice Executives (FACMPE).

For over 25 years Kem has provided strategic and operational leadership to medical practices, health systems and technology innovators. Practices managed by Kem have received MGMA® "Better Performing Practice" distinctions in the areas of Accounts Receivable and Collections.

Kem's organizational governance roles include Board of Directors - Laurel Regional Hospital, Novitas Carrier Advisory Committee, PHIT4DC Advisory Committee, Tri-State ACO Board of Directors, President of the Prince George's Chapter - AAPC, Chair of the Government Affairs Committee - Maryland MGMA, State of Maryland ACMPE Rep and Board of Directors - Cultural Academy for Excellence (CAFE).

Participants will learn how to thrive in the hybrid world’s virtual workforce management and patient care environments.

 

This session will give participants an eagle’s view of recent and future regulatory changes that impact important areas of medical practice compliance, revenue, coding and patient care. Gain insights and the tools to create work plans and develop your own practice sustainability plan to thrive in hybrid virtual workforce management and patient care environments.

Learning Objectives

  • Analyze Medicare proposed rule that is driving telehealth, payer reimbursement and compliance
  • Measure Risk Adjustment Factors as a component of reimbursement
  • Map Revenue Cycle components to reengineer practice and employee workflows

Self-paced online program includes unlimited review of previously recorded instruction and the downloadable PowerPoint handout for 6 months.

Comments from past participants:

"Excellent content. It was very informative."

"There are many questions regarding telehealth and it is important to know the latest updates."

"Great instructor; I would take any course she offers."

Other classes like this.