Online Training Course

Prod ID: 284
2021 E/M Documentation and Coding Changes

After 23 years, the E/M documentation guidelines and coding for office/outpatient visits will change effective January 1, 2021. Start preparing for these monumental changes!




180 min



This product is not for public view.

The instructor will lead you step-by-step through real world examples, applying new 2021 guidelines for proper E/M code selection to help you successfully navigate these monumental changes and assist you in preparing to train your clinicians for implementation in January!

Misty Nelson


Misty has more than 12 years of healthcare experience. Her nursing background combined with her management experience, industry knowledge and natural teaching ability are the perfect fit for the classroom.

She has worked as a Practice Manager for two health centers in North Carolina where her responsibilities included management of clinical and support staff, as well as day to day operations of a FQHC. Misty was responsible for maintaining HIPAA and OSHA compliance and wrote an emergency action plan. She also handled the practice budget and productivity, and had a hand in the scheduling of residents and faculty. With both clinical and practice management knowledge, she has been able to understand and participate in quality assurance programs and nursing care plans.

Misty graduated Magna Cum Laude from ECPI College of Technology Medical Careers Institute in Greenville, SC

Learn the changes to E/M coding and documentation guidelines that will be implemented on January 1, 2021.

Coding guru, Maxine Collins, will explain the major changes to E/M coding and documentaion guidelines in plain language and easy to understand terms. Learn new E/M concepts and definitions. In 2021 providers will choose to code by time or medical decision making. What happens to history and exam? How does this impact provider documentation?


  • The role of medical necessity
  • New prolonged service code
  • MDM or Time - how to decide?
  • Documenting for non-face-to-face services

Self-paced online program includes unlimited review of previously recorded instruction and the downloadable PowerPoint handout for 6 months.

Comments received from past participants in this program:

“The instructor was superb - she did a very nice presentation that I was able to follow and understand.”

“Great course, great documents! Misty was very knowledgeable with the subject matter.”

“Instructor was very well prepared and able to explain information in an understandable way.”

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