Online Training Course

Prod ID: 358
Advanced Management: In-Person, Virtual & in Between

Whether you already have a remote work option or in the planning stages, now is the time to acclimate to virtual team management. Learn ways to ensure your staff is staying productive and motivated even when they (and you) are out of sight.

CEUs

1

Length

57 min

Price

$59.40

As if finding qualified medical office staff wasn't already challenging, keeping them has now become more difficult. Yes, money, advancement, team environment are still important, but there's another alluring perk that more workers are seeking: virtual work. Executive Coach/Consultant and author, Dave Jakielo, will address remote and hybrid work management challenges and guide you through successfully managing remote workers.

Dave Jakielo


Dave Jakielo has more than 40 years of healthcare experience: 12 years in hospital patient finance and, subsequently, more than three decades of managing physician practices and working with medical billing companies. He also has extensive experience in sales, marketing, customer service, business start-ups and turnarounds, due diligence process and acquisitions assimilation.

Since 1995, Dave has been self-employed as President of his own Seminar and Consulting Company and has taught managers, clerical staffs, business owners and other professionals throughout North America and in Europe and Asia. He has co-authored four books and is a regular columnist for BC Advantage magazine.

He is a Certified Healthcare Billing & Management Executive (CHBME). He completed his undergraduate studies at the University of Pittsburgh and earned a Master’s in Management from Carnegie Mellon University. He is a certified trainer, taught at the Buckley School of Public Speaking Dave’s professional memberships include Past President of the Healthcare Billing & Management Association (HBMA), and past President of the National Speakers Association – Pittsburgh Chapter. He is also a member of the International Brotherhood of Magicians

Practice leaders learn how to amplify their team management skills and gain tips on goal-setting, timelines, and accountability. 

"The Great Resignation" struggle is real and medical practices without a remote work option will face hiring an retention challenges. Whether you already have a remote work option or in the planning stages, now is the time to acclimate to virtual team management.

You will explore remote and hybrid work management challenges, and learn ways to ensure your staff is staying productive and motivated even when they (and you) are out of sight.

Learning points/objectives will include:

  • 10 things we have learned about working remotely
  • How to recruit new employees for remote positions
  • How to set and measure goals for remote workers
  • How to amplify the office culture when Zoom is your only tool
  • 5 responsibilities every manager must master

Self-paced online program includes an unlimited review of previously recorded instruction and the downloadable PowerPoint handout for 6 months.

Past participant comments:

“Great topic with very useful information.”

“Very informational with good ideas to relate and engage with staff.”

“Excellent. Presenter spoke very clearly and kept the audience engaged.”

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