Online Training Course

Prod ID: 370
Major Musts to Cover in the Employee Manual

When is the last time you reviewed your employee manual? This essential document is the place to communicate your organization/practice's core values, mission and vision statements, as well as communicate policies that your office abides by. Be sure you provide clear guidelines to avoid any misunderstanding.




60 min



Whether you are tasked with developing or updating your employee handbook, it requires a commitment to staying current on the numerous state and federal employment laws and issues. Equal Employment Opportunity Commission (EEOC), Americans with Disabilities Act (ADA), and the Occupational Safety and Health Administration (OSHA) are all essential sources of current employment guidelines and safety standards. Some laws will apply differently depending on the number of employees.

Linda D'Spain


Linda is President of her medical practice management consulting firm, D'Spain Consulting. She travels the country conducting national seminars, workshops and webinars and consulting with physician practices, hospitals and medical societies on healthcare reimbursement, documentation guidelines, procedural and diagnostic coding, financial management, human resources, medical office management and compliance with fraud and abuse, OSHA, and HIPAA. She has also served as an Independent Review Organization (IRO) for the Office of the Inspector General and consulted for the Texas Medical and Dental Boards.

With more than 30 years of experience in medical practice management, Linda has managed cardiology, cardiothoracic, vascular surgery, physical therapy, orthopedics, pediatric orthopedics, gynecology and reproductive endocrinology and large multispecialty group practices. She maintained broad responsibilities in business and clinical operations, financial management, governance and organizational dynamics, human resource management, marketing, customer service, compliance, information system management, mergers and acquisitions and risk management.

Linda has attained all five PMI certifications. She also has a degree in Business Administration and is a Board Certified Medical Practice Executive through the American College of Medical Practice Executives, a member of the San Antonio Medical Group Managers Association (MGMA) and has served as an advisory board member with PMI.

You'll learn how to solicit input, and identify policies that need to be created, changed or deleted. 

This important training program will help you consider policies (written and unwritten) and draft a legal and practical guide for your office to follow. Learn how to solicit input, and how to identify policies that need to be created, changed or deleted. Instructor Linda D'Spain will address essential focus areas such as:

  •  Federal, state, and legal employment guidelines
  • Practice goals, general structure, office rules and code of conduct
  • Job requirements, compensation guidelines, benefits
  • Attendance policies, sick leave vs. time off
  • Disciplinary action steps, termination policy

Self-paced online program includes unlimited review of previously recorded instruction and the downloadable PowerPoint handout for 6 months.

Comments from past participants:

“My provider sat in this webinar with me and now understands better why I follow the guidelines set out in our employee manual.”

“Excellent session. It helps to showcase what is really necessary to have a successful practice.”

“Very thorough and timely information.”

Other classes like this.