Online Training Course

Prod ID: 379
Critical & Compliant Employee Documentation

Employee documentation is an indispensable skill that demonstrates that you have taken steps to live up to your obligation to employees. Take steps now, before you are ever challenged, to demonstrate that you are a fair and non-discriminatory employer.

CEUs

1

Length

60 min

Price

$59.40

Employee documentation is an indispensable skill that demonstrates that you have taken steps to live up to your obligation to employees. Take steps now, before you are ever challenged, to demonstrate that you are a fair and non-discriminatory employer. PMI instructor Linda D'Spain will provide an up-close look at the critical elements and best practices for documenting workplace conflicts, incidents and employment issues.

This important program will answer your questions and provide the How, What, When, Where, and Why’s. Learn "best practices" for when you should document, what details to capture, and the reasons for doing it. 

Linda D'Spain

CMPE, CMC, CMIS, CMOM, CMCO, CMCA-E/M


Linda is President of her medical practice management consulting firm, D'Spain Consulting. She travels the country conducting national seminars, workshops and webinars and consulting with physician practices, hospitals and medical societies on healthcare reimbursement, documentation guidelines, procedural and diagnostic coding, financial management, human resources, medical office management and compliance with fraud and abuse, OSHA, and HIPAA. She has also served as an Independent Review Organization (IRO) for the Office of the Inspector General and consulted for the Texas Medical and Dental Boards.

With more than 30 years of experience in medical practice management, Linda has managed cardiology, cardiothoracic, vascular surgery, physical therapy, orthopedics, pediatric orthopedics, gynecology and reproductive endocrinology and large multispecialty group practices. She maintained broad responsibilities in business and clinical operations, financial management, governance and organizational dynamics, human resource management, marketing, customer service, compliance, information system management, mergers and acquisitions and risk management.

Linda has attained all five PMI certifications. She also has a degree in Business Administration and is a Board Certified Medical Practice Executive through the American College of Medical Practice Executives, a member of the San Antonio Medical Group Managers Association (MGMA) and has served as an advisory board member with PMI.

Participants will learn responsibilities from a human resources and compliance standpoint, and how to produce high quality documentation that protects you as an employer, and demonstrates compliance with current employment laws.

PMI instructor Linda D'Spain will provide an up-close look at the critical elements and best practices for documenting workplace conflicts, incidents and employment issues. Gain clarity on what to do, and what not to do regarding organizational documentary practices.

Highlights:

  • Documentation - timing, purpose, and content
  • Common challenges
  • Retaliation
  • Motivating managers to document
  • Review sample documentation to illustrate exemplary standards

Self-paced online program includes unlimited review of previously recorded instruction and the downloadable PowerPoint handout for 6 months.

Comments from past participants:

“Excellent content. This was a great reminder that staff are key.”

“It shows why policies and procedures are put in place for employees.”

“Excellent; includes very useful information.”

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