Online Training Course

Prod ID: 459
Improve your RCM Reporting & Analytics Skills

Revenue cycle management reporting is far-reaching in a medical office, and best managed within an organized, sustainable process.

CEUs

1

Length

58 min

Price

$119.00


This session proposes a methodology using KPIs, reporting, and management based on the areas/types, steps, and activities. Instructor Kem Tolliver will provide the framework you need to successfully report, analyze, and better manage your revenue cycle.

Highlights:

  • KPI reporting brings together: review benchmarking, formulas, and fee schedule analysis
  • Reporting measurements to determine the integrity of your revenue cycle
  • Track/compliance management and reporting
  • Guidance on how to create a claim recall process to remind you of claims on hold
  • Distinguish non-payments from denials and action steps for taking appropriate action
  • Review of RCM reports: non-payments, trending A/R, and other data types

Kem Tolliver

CMPE, CPC, CMOM

Kem is the co-author of, “Revenue Cycle Management: Don’t Get Lost in the Financial Maze” published by MGMA®. She also created and delivered the first-ever Revenue Cycle Management Certificate program on behalf of MGMA. Medical practices managed by Kem have received MGMA® “Better Performing Practice” distinctions in the areas of Accounts Receivable and Collections. As a national and regional SME, Kem develops and delivers educational content to industry leadership.

Mrs. Tolliver holds dual Bachelor of Science degrees in Healthcare Administration and Organizational Management; Summa Cum Laude and Magna Cum Laude respectively. Her certifications include: Certified Medical Practice Executive (CMPE), Certified Professional Coder (CPC) and Certified Medical Office Manager (CMOM). For over 20 years she has provided strategic and operational leadership to medical practices and hospitals. As the President of Medical Revenue Cycle Specialists, LLC (MRCS) her team leads Health Care Organizations in: Practice Start Up and Transformation, Revenue Cycle Improvements, Clinical Documentation Improvement, Educational Programing, Payer Contracting, HIT Software Development, EMR/PM software customization and Telehealth integration.

Kem has served on the Board of Directors of MD MGMA as the Chair of the Practice Management Committee and Chair of the Government Affairs Committee. She received MD MGMA’s 2016 Outstanding Service Award and was the 2018 State of Maryland ACMPE Certification Rep.

Participants will gain knowledge of RCM reporting and data analysis.
No prerequisites required.
Self-paced online program includes unlimited review of previously recorded instruction and the downloadable PowerPoint handout for 6 months.

Comments from past participants:

"It put structure around a topic that has so many tentacles. Instructor presented a great picture of how to narrow down to a manageable list of value added reports."

"Excellent session highlights relevant and important aspects of running a profitable healthcare organization."

"Great tips on reviewing dashboards and reviewing success rates for clean claims."

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