Take a look at some of our highest rated and attended topics.
Training and audit tools to establish an internal E/M audit program in a medical office. Learn how to analyze medical records to determine whether the documentation supports CPT and medical necessity, and minimize risks associated with outpatient E/M claims.
Receive expert guidance and tools to lead a high-performing medical office team. This course is a virtual toolkit for any current or aspiring medical office manager.
Transform routine patient relations into outstanding customer service. Updated to include instruction for handling difficult personalities and emphasis on patient satisfaction for quality measures. Learn to make appropriate scheduling decisions, and much more.
Recorded sessions are adapted from PMI’s live class curriculum and include a digital course manual.
This course will help coders curb error rates and denials that impact the practice's bottom line. Failure to code to the highest degree of specificity negatively impacts reimbursement as well as utilization statistics.
Don't lose revenue because of modifier misuse, non-use or just to bypass CCI edits! This course will explain modifiers and when it is appropriate to use a modifier to obtain proper payment.
Review documentation guidelines and tough billing situations with examples and guidance on documentation needed to support mid-level provider claims.
This class is an essential coding primer with detailed instruction and workbook exercises to quickly improve coding proficiency and accuracy.
This course is suitable for medical office managers charged with establishing and enforcing OSHA and hazard communication standards in the medical office.
This course provides a comprehensive review of HIPAA policies, notices of privacy practice, restrictions of the use of PHI for marketing, sales and fundraising, and employee training on privacy obligations.
Establish policies and processes that support the administration and communication of financial responsibilities. Improve insurance data collection, eligibility verification, and patient communication.
This course will explain responsibilities and liabilities in a medical office. Review numerous case examples and receive guidance on compliant patient communication, reporting a breach and more.
Improving audit proficiency reduces practice risk and promotes accurate claim submission. This course will provide guidance on how to perform level-of-service audits. OIG, government-contracted and third-party auditors make practice self-checks more important than ever.
When correctly-submitted claims are inappropriately reduced, delayed or denied, it is imperative to appeal claims in a timely manner with as much supporting documentation as possible.
Spend more time with the front end details and less time fighting denials. The window to appeal a denied claim is getting smaller. Don't let reimbursement hang in limbo. Receive expert guidance on how to expedite claims and appeals.
Learn basic anatomy and medical terminology as applied to diagnostic and procedural coding. Gain the skills to accurately interpret the validity of the documentation and subsequent billing. This knowledge will reduce coding errors and the potential for rejected claims.
Learn how to identify erroneous billing procedures that result in denials and rejections. Create a tracking system designed to minimize problems, lost revenue and audit risk. Troubleshoot denials and work within claim guidelines.
Learn an internal chart documentation training system and reduce liability resulting from incorrect claims. Instructor will go over the guidelines for proper documentation and service selection. Review sample chart notes.
If your office is caught up in a decreasing reimbursement cycle, it’s time for an A/R intervention! This program covers A/R as well as compliance and practice management efforts.
Satisfied and engaged patients are most likely to achieve better outcomes, which helps your office maximize payment incentives. Learn why team engagement is essential for MACRA and how the patient experience affects quality measures.
A receptionist's professional demeanor can influence how patients and caregivers perceive their experience. Their perception of your office may also impact provider ratings on peer-to-peer measurement websites such as Physician Compare and HealthGrades.
Billing errors and denials cost providers millions of dollars each year in lost income and productivity. This class will cover all the statutory obligations, rights, roles and responsibilities of the Medicare provider.
This class is designed to help coders work with providers to assess and gather the information needed in documentation to support appropriate code assignments.
This program provides an introduction to ICD-10-CM, CPT® and HCPCS Level II coding systems and explores essential coding concepts that directly impact reimbursement for healthcare services provided in an outpatient setting.
Medical coders abstract details from the healthcare providers' reports to select or validate the proper ICD-10-CM code(s). Coding conventions, general guidelines and chapter specific guidelines will be introduced and clarified.
This course provides basic instructions in procedural coding in the AMA CPT-4 manual for the medical practice or other outpatient setting.
This webinar course will provide important physician reporting and reimbursement information for the new Quality Payment Programs (QPP) including the Merit-based Incentive Payment Systems (MIPS), and Alternative Payment Models (APMs).
Everyone serving in a frontline capacity will benefit from this training session. This course explains how to gather accurate patient information, make scheduling decisions, address challenging patient behavior and secure the privacy of sensitive patient information.
This program outlines the steps that tie accurate code selection to proper reimbursement. Learn to identify the components of an E/M service focusing on the three key components, define medical necessity and learn the general rules for documenting E/M services.
Get expert guidance for facilitating timely payments. This course covers stages and management of collections, interfacing with payment, and collections do's and don'ts.
Health care attorney, Heidi Kocher, will explain the legal aspects of medical office contracts, operational documents, agreements, and health care business governance issues. The instruction and content are intended to help protect the long-term interests of the medical practice.
Sessions are adapted from live class lectures and include a physical course manual, support via discussion forum, and proctored exam.
Designed for experienced, outpatient coding professionals, this certification demonstrates to employers and business associates advanced knowledge to make proper code selections to the highest degree of specificity.
Learn the current guidelines and responsibilities to manage third-party provider reimbursement. Review documentation, diagnostic and procedural coding rules, and compliance. Participants will receive collection tips and problem-solving guidance.
Gain the skills needed to take charge of a practice administrator role. The CMOM certification program teaches advanced concepts in the administration and management of policies, risks, and financial responsibilities.
Earn the premier compliance certification for medical office professionals. CMCOs are highly trained compliance professionals who understand the role, responsibilities, and tactical skills needed to control risk and lead practice compliance efforts.
Get more for less when you customize your learning track with these package options.
Get monthly access to a variety of live webinars covering practice management, billing, coding and compliance topics. Membership includes access to a library of pre-recorded topics - more than 100 topics available.
CMC, CMIS, CMOM, and CMCO certified professionals can earn 12 CEUs on a budget. Select 8 pre-recorded webinars, review content and pass the quiz at the end of each webinar to collect 1.5 CEUs each, 12 CEUs in total.
Validate your ICD-10-CM coding skills with PMI's ICD-10-CM Proficiency Exam. This exam measures your knowledge of ICD-10-CM format, code structure and groupings, categories of codes, and understanding of the official guidelines and coding concepts.
Especially for new coders working in an outpatient setting, this four-part series covers the fundamentals of coding guidelines as well as an introduction to CPT, ICD-10-CM, and E/M coding. Includes 12 hours of recorded content and digital workbooks.