Featured Topics
Appeals, Refunds and Recoupments
Learn how quality measures, data, and metrics will drive the new healthcare payment models. Receive guidance on proper selection and reporting. Instructor will provide strategies for how to query providers to ask for correct information.
$199
CPT Code Update for 2022
Understand how to effectively navigate through the 2022 revisions to the updated code set and enhance your understanding of the most current CPT codes and guidelines.
$199
Medicare & Compliance Changes for 2022
Take a guided tour of Medicare payment policies for 2022 and review additional compliance news that will impact provider reimbursement and the healthcare practice beginning January 1, 2022.
$199
Revenue Cycle Management Mastery
Don’t beat your head against the wall trying to make heads or tails of your practice’s revenue cycle! Gain confidence in applying payer policy and improve your ability to effectively operationalize aspects of the revenue cycle in a medical practice.
$349
Core topics
Recorded sessions are adapted from PMI’s live class curriculum and include a digital course manual.
Advanced Coding & Auditing Boot Camp
Improve your coding and auditing proficiency. Gain clarity on multiple complex coding guidelines through hands on practice and review of real world case scenarios. Ensure compliancy and reduce risk in your medical practice. UPDATED FOR 2021
$299
Appeals, Refunds and Recoupments
Learn how quality measures, data, and metrics will drive the new healthcare payment models. Receive guidance on proper selection and reporting. Instructor will provide strategies for how to query providers to ask for correct information.
$199
Auditing - Standing Your Ground with Payers
Despite the ongoing PHE, payor audits continue to ramp up. TPE, MAC, OIG, RAC, MIC, CERT, SIU and other audits are in full swing. Steps you take now can build a better case for the future if errors/oversights are flagged in an audit.
$99
Averting Burnout in Your Practice
Learn about the causes and symptoms of burnout and gain insight into how this trend can be reduced and reversed in your practice.
$99
Billing for Non-Physician Practitioners
Non-physician provider claims are a common audit risk area. Review tough billing situations with examples and guidance on documentation needed to support claims.
$199
Bridging the Gap: Clinical Documentation & Coding
This class is designed to help coders work with providers to assess and gather the information needed in documentation to support appropriate code assignments.
$199
Coding & Billing for Endocrinology
Learn current news impacting endocrinology reimbursement, including Telemedicine services and the 2021 E/M code and guideline changes.
$99
Coding & Billing for Pain Management
Join practice management expert, Maxine Collins, for this program dedicated to Pain Management-specific coding and billing tips.
$99
Contract Law for the Medical Practice Manager
Health care attorney, Heidi Kocher, explains the legal aspects of medical office contracts, operational documents, agreements, and health care business governance issues. SAVE $200 now.
$295
CPT Code Update for 2022
Understand how to effectively navigate through the 2022 revisions to the updated code set and enhance your understanding of the most current CPT codes and guidelines.
$199
Diversity & Inclusion Strategies for Your Practice
Today’s heightened awareness of cultural diversity filters into all aspects of our lives. Awareness, inclusion, and equality are an important part of workplace training.
$99
E&M Guideline & Legislative Updates for Medical Offices
Learn what healthcare practices need to know about recent legislative updates including a thorough review of E/M changes for 2021 highlighting the AMA's most recent clarifications on E/M coding guidelines published on March 11, 2021.
$99
E/M Chart Auditing for Physician Services
This course will provide guidance on how to perform level-of-service audits. You can pay a consultant to do it, wait for an audit letter, or take a proactive stance and implement ongoing self-audit procedures.
$199
E/M Chart Auditing Workshop
Expand your knowledge of evaluation and management (E/M) coding audits.Adopt a comprehensive self-audit system used by professional auditors. Includes auditing tools to help you audit like a pro. A proactive stance is your best defense against an audit. UPDATED FOR 2021
$299
Effective Denial Management and Rejection Prevention
Learn how to identify erroneous billing procedures that result in denials and rejections, how to troubleshoot denials, and work within claim guidelines.
$199
Engaging Patients Through Care Management Services
Your patients may be reluctant to seek healthcare because of COVID-19 related fears. Learn how to seize this opportunity to implement Chronic Care Management (CCM) services and engage your patients in chronic disease management.
$99
Getting Paid: Keeping a Pulse on Accounts Receivable
Establish policies and processes that support the administration and communication of financial responsibilities. Improve insurance data collection, eligibility verification, and patient communication.
$199
HCC Coding and Its Impact on Your Revenue
The CMS Risk Adjustment Model of Hierarchical Coding Conditions (HCC) scoring affects reimbursement regardless of what CPT code is billed. Learn the concepts of risk-adjusted diagnosis coding.
$99
How to Fire a Patient
Learn the proper way to end a physician-patient relationship without exposing the practice to legal and financial stressors.
$99
ICD-10-CM Coding for the Medical Practice
This course will help coders curb error rates and denials that impact the practice's bottom line. Failure to code to the highest degree of specificity negatively impacts reimbursement as well as utilization statistics.
$299
ICD-10-CM Coding Update - Effective October 1, 2021
This program addresses the annual update to ICD-10-CM for FY 2022 - for patient encounters occurring from October 1, 2021 through September 30, 2022.
$199
Leadership Fatigue
Leading others is ineffective when we can't manage our own feelings and needs. This is especially true for managers in high-stress healthcare roles. Making time to address self-care is more important than ever. Take an hour for yourself to replenish.
$99
Management & Leadership for the Medical Practice
Receive expert guidance and tools to lead a high-performing medical office team. This course is a virtual toolkit for any current or aspiring medical office manager.
$299
Mastering E/M Coding
E/M lays the groundwork for the reimbursement process. This course provides the knowledge and tools needed to internally monitor billing compliance.
$199
Medical Front Office Skills Certificate Program
This is a comprehensive training curriculum that details the tasks and responsibilities of the medical front office. Sample forms and policies are included, and a Certificate of Competency is awarded for participants who pass the online assessment.
$295
Medical Office Compliance
This course will explain responsibilities and liabilities in a medical office. Review numerous case examples and receive guidance on compliant patient communication, reporting a breach and more.
$299
Medical Practice Front Desk Success
This foundational course covers the complete scope of operations in the medical front office and accentuates quality of care on the front line as an important benchmark of the practice performance and success.
$199
Medical Terminology for Coders
Learn basic anatomy and medical terminology as applied to diagnostic and procedural coding. Gain the skills to accurately interpret the validity of the documentation and subsequent billing.
$299
Medicare & Compliance Changes for 2022
Take a guided tour of Medicare payment policies for 2022 and review additional compliance news that will impact provider reimbursement and the healthcare practice beginning January 1, 2022.
$199
Medicare Part B: Reimbursement Guidelines
Billing errors and denials cost providers millions of dollars each year in lost income and productivity. This class will cover all the statutory obligations, rights, roles and responsibilities of the Medicare provider.
$199
Optimizing the Patient Experience
Learn why team engagement is essential for MACRA and how the patient experience affects quality measures.
$199
OSHA Compliance Guidelines for the Medical Practice
This course is suitable for medical office managers charged with establishing and enforcing OSHA and hazard communication standards in the medical office.
$199
Patient Collections and A/R Management
This course will help your office establish policies and processes that support the administration and communication of financial responsibilities and addresses compliance and practice management concerns.
$199
PMI Basics: Collections for Medical Office Professionals
Course provides an overview of AR management and collections in the medical practice. Learn how to educate patients on payment policies and succeed in securing timely payment for services provided.
$99
PMI Basics: Introduction to CPT Coding
This course provides basic instructions in procedural coding in the AMA CPT-4 manual for the medical practice or other outpatient setting. UPDATED FOR 2021
$99
PMI Basics: Introduction to ICD-10-CM Coding
This program provides basic level instruction in diagnostic coding for the outpatient setting. Medical coders abstract details from the healthcare providers' reports to select or validate the proper ICD-10-CM code(s). UPDATED FOR 2021
$99
PMI Basics: Introduction to Medical Coding
This program provides an introduction to ICD-10-CM, CPT® and HCPCS coding systems and explores essential coding concepts that directly impact reimbursement for healthcare services provided in an outpatient setting. UPDATED FOR 2021
$99
PMI Basics: Medical Office Receptionist Skills
This course explains how to gather accurate patient information, make scheduling decisions, address challenging patient behavior and secure the privacy of sensitive patient information.
$99
PMI Coding Workshop: CPT
This is a comprehensive CPT coding course with full instructions and review of terminology, guidelines, basic anatomy & body system functions in relation to CPT codebook chapters. Practice exercises included.
$299
Principles of Coding
This course is an excellent primer for those seeking well-rounded knowledge of outpatient coding for health care provider services. Includes E/M changes for 2021.
$299
Privacy/Security Concerns for the Medical Practice
This course provides a comprehensive review of HIPAA policies, notices of privacy practice, restrictions of the use of PHI for marketing, sales and fundraising, and employee training on privacy obligations.
$199
ProFee Coding in a Hospital Setting
Hospital coding occurs in both inpatient and outpatient settings. Learn the essentials of ProFee coding and chronic condition reporting in a hospital setting.
$99
Revenue Cycle Management Mastery
Don’t beat your head against the wall trying to make heads or tails of your practice’s revenue cycle! Gain confidence in applying payer policy and improve your ability to effectively operationalize aspects of the revenue cycle in a medical practice.
$349
Scribes: Proper Training and Utilization
Increased documentation requirements have more providers looking to medical scribes to bridge the communication from the patient encounter to EHR. A scribe can be incredibly beneficial for expediting workflow, safeguarding compliance, and improving patient satisfaction.
$99
Strategies for Successful Payer Contract Negotiations
When negotiating a contract with a health plan, the fully informed approach is optimal.
$99
Successful Insurance Claims Processing
This program provides an overview of health insurance plans and payment models. Receive tips to avoid common claims processing errors.
$199
Telehealth Services for 2021 and Beyond
This session explains Medicare telehealth services for office, hospital, and other visits furnished via telecommunications and information technology.
$199
Updates to Anti-Kickback Statute Impact Your Practice
Healthcare attorneys Robert Liles and Michael Cook will explain important information that every medical office must understand about what value-based safe harbors are and their relationship to the Anti-Kickback Statute effective January 2021.
$99
Using Modifiers to Improve Claim Accuracy
Don't lose revenue because of modifier misuse, non-use or just to bypass CCI edits! This course will explain modifiers and when it is appropriate to use a modifier to obtain proper payment.
$199
What You Need to Know about TPE Audits
Find out what TPE means for your practice. Learn what you need to know - and what you should do - if your provider receives a TPE notification letter.
$99
Certification
Sessions are adapted from live class lectures and include a physical course manual, support via discussion forum, and proctored exam.
Certified Medical Insurance Specialist (CMIS)®
Learn the current guidelines & responsibilities to manage third-party provider reimbursement. Review documentation, diagnostic and procedural coding rules, and compliance.
$999
Certified Medical Compliance Officer (CMCO)®
CMCOs are highly trained compliance professionals who understand the role, responsibilities, and tactical skills needed to control risk and lead practice compliance efforts.
$2095
Certified Medical Coder (CMC)®
The Certified Medical Coder (CMC)® is an advanced competency training program and certification for experienced medical coders working with outpatient medical claims. The CMC certification is awarded to individuals who have passed the comprehensive exam.
$1250
CMOM - Hematology/Oncology
Develop the manager's knowledge and skills, combined with experience to successfully manage and improve the oncology medical practice. This program is endorsed by Oncology Practice Management magazine and the Michigan Society of Hematology and Oncology.
$1495
Certified Medical Chart Auditor-E/M (CMCA-E/M)®
Learn how to analyze medical records to determine whether the documentation supports CPT and medical necessity, and minimize risks associated with outpatient E/M claims. This training includes 1995, 1997, and 2021 guidelines.
$795
Certified Medical Office Manager (CMOM)®
Gain the skills needed to take charge of a practice administrator role. The CMOM certification program teaches advanced concepts in the administration and management of policies, risks, and financial responsibilities.
$999
Training packages
Get more for less when you customize your learning track with these package options.
12 CEU Package
CMC, CMIS, CMOM, and CMCO certified professionals can earn 12 CEUs on a budget. Select 8 pre-recorded webinars, review content and pass the quiz at the end of each webinar to collect 1.5 CEUs each, 12 CEUs in total.
$299
CMCA-E/M Basics Bundle with Certification Course
This 3-course basic-intermediate-advanced training package will satisfy training recommendations for aspiring Certified Medical Chart Auditors (E/M). Training bundle includes 3 online training courses to complete at your own pace.
$943
CMCA-E/M Interm Bundle w/Certification Course
This training bundle contains an E/M Chart Auditing course and the Certified Medical Chart Auditor (E/M), including the new 2021 E/M code guidelines. Complete at your own pace to prepare for the certification exam, included with purchase.
$894
CMOM Bundle
This four-part training package includes: Management & Leadership, Medical Office Compliance, Optimizing the Patient Experience, and the Certified Medical Office Manager (CMOM) course & exam. Save $400 off individual course purchases.
$1396
Telehealth & COVID-19 Bundle
This training bundle includes 10 unique educational sessions designed to guide healthcare practices to bill properly for Telehealth services before, during, and after the COVID-19 pandemic plus 4 bonus sessions on practice survival strategies.
$795
Total Access
Get monthly access to a variety of live webinars covering practice management, billing, coding and compliance topics. For $249 a month membership includes access to a library of pre-recorded topics - more than 100 topics available.
$249
COVID-19 Topics
These courses address important changes in medical practice management, patient care, coding, billing, and compliance during the COVID-19 pandemic.
COVID-19 Medical Practice Management Survival Guide
Learn how to ensure the long-term viability of your practice and gain support for responding, recovering and surviving COVID-19 in your medical practice.
$99
Expert Panel - COVID-19 and Telehealth Q&A
Panel of experts responds to questions and provides clarification on the evolving changes related to reimbursement for Telehealth services during the COVID-19 public health emergency. Includes payer specific resource/cheat sheet.
$99
How to Get Paid for Providing Virtual Services
CMS has broadened access to Medicare telehealth services during COVID-19. This program explains how your practice can provide or expand virtual services and be reimbursed appropriately for them.
$99
Legal Concerns for Medical Practices During COVID-19
Healthcare Attorney Heidi Kocher explains the risk of potential audits, penalties, and/or fines that your practice should address as part of the COVID-19 pandemic.
$99
Navigating Coronavirus Waivers & Flexibilities
Gain clarity on each of the COVID-19-related waivers and confidence that your practice will remain on track, compliant, and avoid recoupment requests or fraud allegations.
$99
OSHA and Workplace Safety During COVID-19
Workplace safety enforcement will be more aggressive and robust under an OSHA governed by the Biden administration. Employers should take actions now to ensure that their safety and health programs are compliant with rules that are in place and will govern American workplaces.
$99
Patient Confidentiality in the Age of COVID-19
Learn what is and is not allowable when handling PHI under federal HIPAA guidelines. Understand the proper way to share COVID-19 patient information with covered entities.
$99
Private Payers and Telehealth in the Age of COVID-19
This program provides details on a variety of private health insurance carriers' responses to the urgent need for expansion of telehealth services in this age of COVID-19.
$99
Telehealth & COVID-19 Bundle
This training bundle includes 10 unique educational sessions designed to guide healthcare practices to bill properly for Telehealth services before, during, and after the COVID-19 pandemic plus 4 bonus sessions on practice survival strategies.
$795
PMI Basics
PMI Basics courses are designed for anyone who is stepping into a new role in a medical office or wants to build a foundation for more advanced training.
PMI Basics: Collections for Medical Office Professionals
Course provides an overview of AR management and collections in the medical practice. Learn how to educate patients on payment policies and succeed in securing timely payment for services provided.
$99
PMI Basics: Introduction to CPT Coding
This course provides basic instructions in procedural coding in the AMA CPT-4 manual for the medical practice or other outpatient setting. UPDATED FOR 2021
$99
PMI Basics: Introduction to ICD-10-CM Coding
This program provides basic level instruction in diagnostic coding for the outpatient setting. Medical coders abstract details from the healthcare providers' reports to select or validate the proper ICD-10-CM code(s). UPDATED FOR 2021
$99
PMI Basics: Introduction to Medical Coding
This program provides an introduction to ICD-10-CM, CPT® and HCPCS coding systems and explores essential coding concepts that directly impact reimbursement for healthcare services provided in an outpatient setting. UPDATED FOR 2021
$99
PMI Basics: Medical Office Receptionist Skills
This course explains how to gather accurate patient information, make scheduling decisions, address challenging patient behavior and secure the privacy of sensitive patient information.
$99
E/M 21 Topics
These courses address important 2021 E/M changes for outpatient medical coding, billing, and compliance.
2021 E/M Documentation and Coding Changes
This program details the changes to E/M coding and documentation guidelines that will be implemented on January 1, 2021.
$199
5 Guidelines: Adoption & Provider Acceptance
The time to get started on making sense of the guidelines to be utilized for Evaluation and Management coding in 2021 has arrived! E/M now has 5 sets of guidelines. Gain a clear understanding of what your office must implement by Jan. 1, 2021.
$97
A Deep Dive into Coding Medical Decision Making
Learn the 2021 rules for Medical Decision Making by comparing and contrasting them to previous guidelines. The instructor explains how the various pieces of the patient encounter need to come together collectively to accurately reflect the complexity of the visit.
$97
Advanced Telehealth Coding (The genie is out of the bottle)
Learn the legal and technical sides of advanced telehealth services. Go through diagnosis coding changes that transpired due to the public health emergency; review special and new codes related to specimen collection and testing, and much more.
$97
Avoiding Unnecessary Paybacks
Health care organizations are required to report and return overpayments to Medicare in 60 days. But not all common billing errors create an overpayment. This session will identify many situations that, while mistakes, do NOT require a refund.
$97
Compliance Analytics: Post Pandemic Preparations
Audits and analytics: two experts explain their importance in health care, and how analytics can work against you. They will address risks, including Telehealth services, to help you evaluate your practice before you get audited.
$97
E/M 21 Implementation: Audits, Training, Staffing
Gain insight into how ancillary staff, online questionnaires, and revised EHR templates can assist in reducing provider documentation burden and improving efficiency. Get tips and techniques that will guarantee a smooth transition.
$97
E/M Coding Changes: A Payer's Perspective
Get a payer’s perspective of the upcoming changes to Evaluation and Management (E/M) coding and guidelines. Review the private payer response to CMS and AMA decisions to implement changes to codes and their reimbursement beginning in 2021.
$97
Errors Will be Made: Potential Issues with the 2021 Changes
Examine new CPT guidance for outpatient E/M to ensure understanding, implementation, and compliance. A legal expert will explain what constitutes a “medically appropriate history and exam” and grapple with the issue of scoring MDM.
$97
Evaluation and Management 2021 Training Package
Learn the new documentation requirements, the subset of codes impacted, and the compliance outlook for E/M services in 2021 and beyond. This package includes 17 sessions presented by 18 experts at the Healthcare Administration Alliance Conference in Sept 2020.
$749
Gathering and Assessing Social Determinants of Health
Learn how to define, identify, and address social determinants of health and reduce missed opportunities during patient engagement to appropriately assess ways to improve health and health outcomes.
$97
Hands-on Auditing Based on the 2021 Guidelines
Get hands-on experience auditing an E/M encounter based on the 2021 guidelines. Get tips for implementing training for yourself and your team of providers, coders, or auditors with reference tools offered by the AMA to support your success.
$97
Is Your Compliance Plan Working For or Against You?
Hear two of the nation's top experts in health law discuss the value of integrating compliance in the daily culture of your organization, to avoid breaches, and comply with applicable rules and regulations.
$97
Making the Case for Mod-High Risk E/M Services
Dive into documentation and the “Medical Necessity” of the encounter - ensuring a Moderate or High-level Medical Decision Making is also supported. Get clear on when to bill legitimately and confidently for higher-level services based on Moderate - High MDM.
$97
MDM: Care, Severity & Medical Necessity
Four experts from diverse professions in healthcare-related fields join forces to tackle your questions and provide insights from their unique perspectives on important concepts related to Medical Decision Making (MDM).
$97
Medical Necessity and Nature of Presenting Problem
Pertinent facts are addressed regarding Medical Necessity and Nature of the Presenting Problem - essential factors in E/M coding so important to the process of determining the correct level of care documented for billing E/M codes.
$199
Outpatient E/M Coding for Pediatrics - 2021 and Beyond
Learn from a Pediatrician and expert coder how to document and select the correct Evaluation and Management (E/M) code level in 2021.
$99
Practical Application of the E/M 21 Principles
Identify and overcome potential barriers to a successful transition. A panel of experts address audience questions during a panel session conducted at the E/M 2021 Symposium broadcasted in September 2020
$97
Reimagining E/M Office Visits for 2021 & Beyond
Learn the collaborative process behind the reimagined approach to office visits, an overview of the E/M office visit revisions, and the anticipated impact this first wave of revisions will have on other areas of E/M into the future.
$97
Telehealth Structure & Standards for Providers
Telemedicine services can significantly expand your patient base and boost your bottom line. This session explains regulatory and compliance issues from a healthcare attorney’s perspective, designed to keep your office in line with legal obligations.
$97
Time-Based and Prolonged Service(s) Coding
In 2021, providers can choose to determine the level of service of an Office/Outpatient visit based on Medical Decision Making or Time. Get the facts on what is changing in the rules and discuss what will happen with the proposed time thresholds.
$97