Featured Topics
Auditing E/M Coding & Documentation
Gain knowledge of level-of-service audits. Improving E/M audit proficiency reduces practice risk and promotes accurate claim submission.
$119.00
Effectively Manage Claims Denials and Appeals
Learn how to resolve billing problems before your claims go out the door. Gain all you need to organize, review, and effectively process denials and appeals.
$119.00
Key Strategies for Contributing to Your Team Success
Strengthen your teambuilding skills. Learn about leveraging talent, collaborating constructively, and communicating effectively.
$119.00
Core topics
Recorded sessions are adapted from PMI’s live class curriculum and include a digital course manual.
Achieve Revenue Cycle Management Mastery
Explore Revenue Cycle Management (RCM) challenges and identify resolution strategies that will enhance your practice's RCM performance.
$239.00
Appeals, Refunds and Recoupments
Learn how quality measures, data, and metrics will drive the new healthcare payment models. Receive guidance on proper selection and reporting. Instructor will provide strategies for how to query providers to ask for correct information.
$239.00
Auditing E/M Coding & Documentation
Gain knowledge of level-of-service audits. Improving E/M audit proficiency reduces practice risk and promotes accurate claim submission.
$119.00
Billing & Coding for Behavioral Health
Understand the rules of coding and billing for behavioral health services, whether you are providing these services in a primary care setting or a specialty setting.
$119.00
Billing for Advanced Practice Providers
Advanced practice provider claims are a common audit risk area. Review tough billing situations with examples and guidance on documentation needed to support claims for non-physician providers.
$239.00
Billing for PT and OT Services
Boost your accuracy in current diagnostic and procedural coding and gain instruction on proper billing for PT and OT services.
$119.00
Billing for Telehealth Services
The policy and payment landscape around telehealth continues to be complex. Learn how to bill appropriately for telehealth services.
$239.00
Bridging the Gap: Clinical Documentation & Coding
This class is designed to help coders work with providers to assess and gather the information needed in documentation to support appropriate code assignments.
$239.00
Care Management - The Sweet Spot
The provision of care management services can be a true win-win situation that benefits the medical practice in addition to helping patients stay on track with their care plan and reducing the overall costs of healthcare.
$119.00
Coding & Billing for Pain Management
Join practice management expert, Lynn Anderanin, for this program dedicated to Pain Management-specific coding and billing tips.
$119.00
Coding and Billing for Endocrinology
Endocrinology billing is complex and requires an in-depth knowledge of diagnostic and procedural coding to successfully secure proper reimbursement.
$119.00
Coding and Billing for Podiatry
Boost your accuracy in current diagnostic and procedural coding specific to Podiatry services and gain instruction on proper billing for this specialty.
$119.00
Conquer Coding for Wound Repair and Grafts
Learn how to apply procedural codes and guidelines to real-life situations that involve skin closures by repair, grafting, or flaps.
$119.00
CPT Code Update for 2025
Learn about the CPT® code changes effective January 1, 2025. Find out how these updates to the procedural code set and guidelines impact billing in your specialty.
$239.00
Cultivating Leadership in the Medical Practice
Successfully navigate the complexities of the business of healthcare and actively cultivate effective and ethical practice leaders.The cultivation of leadership competencies is essential for sustaining a thriving practice.
$119.00
Deciphering an Operative Report
The operative report is the legal account of the procedure(s) performed in a medical surgery. It provides critical details for proper billing and supports medical necessity.
$119.00
DEI - Building Stronger Teams
Demystify the hurdles that often slow the progress of DEI work in organizations and learn tools and actions you can implement in the healthcare setting.
$119.00
Do More, Achieve More: Mastering Your Daily Productivity
Discover powerful strategies to transform your daily routine and start accomplishing more every single day.
$119.00
E/M Chart Auditing for Physician Services
This course will provide guidance on how to perform level-of-service audits. You can pay a consultant to do it, wait for an audit letter, or take a proactive stance and implement ongoing self-audit procedures.
$239.00
E/M Chart Auditing Workshop
Expand your knowledge of evaluation and management (E/M) coding audits. Review a comprehensive self-audit system used by professional auditors. Receive professional tips and auditing tools to help you audit like a pro. A proactive stance is your best defense against an audit.
$349.00
E/M Coding and the Documentation Guidelines
Learn coding rules and documentation guidelines relevant to proper E/M code selection and master the process of accurately determining the appropriate E/M code level.
$239.00
Effective Denial Management and Rejection Prevention
Learn how to identify erroneous billing procedures that result in denials and rejections, how to troubleshoot denials, and work within claim guidelines.
$239.00
Effectively Manage Claims Denials and Appeals
Learn how to resolve billing problems before your claims go out the door. Gain all you need to organize, review, and effectively process denials and appeals.
$119.00
Fatal Errors Managers Make
Learn how to create an environment that accelerates motivation and address behaviors and processes that demotivate employees.
$119.00
Fracture Care Coding and Billing
Boost your accuracy in current diagnostic and procedural coding specific to the treatment of fractures and gain instruction on proper billing for these services.
$119.00
Grouping Denial Codes to Protect the Bottom Line
The most effective way to reduce denials is, of course, to prevent them before they occur! Arm your reimbursement staff with expert decision-making skills to help them quickly analyze trouble areas and make informed decisions about grouping denial codes.
$119.00
HCC Transition from V24 to V28
Learn about the transition from HCC Version 24 to Version 28 - a significant change in the risk adjustment model used in Medicare Advantage reimbursement.
$119.00
Healthcare Quality Improvement
Learn about healthcare quality improvement and gain insight on how to maximize the opportunities to benefit your healthcare practice.
$119.00
HIPAA Guidance for the Medical Practice
This course provides a comprehensive review of federal legislation and enforcement efforts related to privacy and security protections for the handling of patient health information.
$239.00
How to Lead Through a Crisis
Healthcare is among the top occupations affected by crises, acts of violence, and safety threats. This cannot be overstated. Employers are responsible for maintaining a safe work environment, but no organization is crisis-proof.
$269.00
How to Motivate Staff and Increase Engagement
This information-rich session goes beyond the surface of best practices for engaging employees and dives into key motivators that cultivate an engaged team based on research specific to healthcare organizations.
$119.00
How to Perform Skill Gap Assessments
Learn about the importance of performance assessments from medical practice management and revenue cycle experts Taya Gordon and Kem Tolliver.
$119.00
How to Properly Use Modifiers
Understand the impact of specific modifiers on provider reimbursement and gain clarity on when it is, and when it is not appropriate to append a modifier.
$119.00
ICD-10-CM Coding for the Medical Practice
Sharpen diagnostic coding accuracy to curb error rates and denials. Failure to code to the highest degree of specificity negatively impacts reimbursement and utilization statistics.
$349.00
ICD-10-CM Coding Update 2026
Avoid interruption to your claims and revenue with this review of the annual ICD-10-CM code changes and reporting guidelines for patient encounters occurring on or after October 1, 2025.
$239.00
Importance of HCC Coding
Documentation and specificity are the keys to success with HCC coding. Improving accuracy of clinical documentation positively impacts Risk Adjustment Factor (RAF) scores and coding.
$119.00
Improve your RCM Reporting & Analytics Skills
Learn the framework you need to successfully report, analyze, and better manage your revenue cycle.
$119.00
Key Compliance Concerns for Healthcare Practices
Learn how to cultivate a culture of compliance that minimizes the risks of non-compliance and preserves quality of care and ethical business conduct in your healthcare practice.
$119.00
Key Strategies for Contributing to Your Team Success
Strengthen your teambuilding skills. Learn about leveraging talent, collaborating constructively, and communicating effectively.
$119.00
Leading Teams in an Era of Burnout
Acquire tools to help you and your staff improve your responses to increased demands and implement organizational policies to combat burnout.
$119.00
Major Musts to Cover in the Employee Manual
The employee manual is an essential document that communicates your organization's core values, mission and vision statements, and office policies. Take the time to review this important tool for success.
$119.00
Management & Leadership for the Medical Practice
Learn the skills and acumen required to become a great medical practice leader. Gain techniques to help you master managerial and operational challenges in a healthcare practice setting.
$349.00
Managing Your Practice: A Comprehensive Approach
Hone your practice management skills. Learn to make strategic decisions, maintain compliance, and improve quality and employee / patient satisfaction.
$119.00
Mastering E/M Coding
E/M lays the groundwork for the reimbursement process. This course provides the knowledge and tools needed to internally monitor billing compliance.
$239.00
Maximize Your Practice's Out-of-Network Revenue
Master out-of-network (OON) billing when you learn techniques to successfully submit and be correctly reimbursed for OON claims.
$119.00
Medical Front Office Mastery
Explore opportunities to improve processes in your medical front office. Learn to set goals that will lead to more informed and satisfied patients, a smoother workflow and a healthier revenue cycle.
$119.00
Medical Front Office Skills Certificate Program
This is a comprehensive training curriculum that details the tasks and responsibilities of the medical front office. Sample forms and policies are included, and a Certificate of Competency is awarded for participants who pass the online assessment.
$359.00
Medical Office Compliance
This course will explain responsibilities and liabilities in a medical office. Review numerous case examples and receive guidance on compliant patient communication, reporting a breach and more.
$349.00
Medical Practice Front Desk Success
This foundational course covers the complete scope of operations in the medical front office and accentuates quality of care on the front line as an important benchmark of the practice performance and success.
$239.00
Medical Terminology for Coders
Learn basic anatomy and medical terminology as applied to diagnostic and procedural coding. Gain the skills to accurately interpret the validity of the documentation and subsequent billing.
$239.00
Medicare & Compliance Changes for 2025
Gain the facts about the payment policies, rates, and quality-related provisions for physician services furnished under the Medicare Part B Physician Fee Schedule for 2025 plus recent updates to healthcare compliance requirements.
$239.00
Navigating Telehealth in 2025
Learn how to successfully navigate the maze of information and ongoing updates to ensure your providers receive accurate reimbursement for telehealth services.
$119.00
Obstetrics and Gynecology Coding
Boost your accuracy in diagnostic and procedural coding specific to the OB/GYN practice and decrease denials with instruction on the proper use of codes, modifiers, and Documentation Guidelines.
$119.00
Optimizing the Patient Experience
Learn strategies for improving the patient experience, measuring patient satisfaction, and boosting quality measures.
$239.00
Patient Collections and A/R Management
This course will help your office establish policies and processes that support the administration and communication of financial responsibilities and addresses compliance and practice management concerns.
$239.00
PMI Basics: Introduction to CPT Coding
This course provides basic instructions in procedural coding in the AMA CPT-4 manual for the medical practice or other outpatient setting.
$119.00
PMI Basics: Introduction to E/M Coding
Learn the fundamental rules of proper code selection for Evaluation and Management (E/M) services.
$119.00
PMI Basics: Introduction to ICD-10-CM Coding
This program provides basic level instruction in diagnostic coding for the outpatient setting. Medical coders abstract details from the healthcare providers' reports to select or validate the proper ICD-10-CM code(s).
$119.00
PMI Basics: Introduction to Medical Coding
Learn the language of medicine in this introduction to ICD-10-CM, CPT® and HCPCS Level II coding systems.
$119.00
PMI Coding Workshop: CPT
This comprehensive course provides detailed instructions and practice for proper CPT coding and addresses terminology, guidelines, anatomy & body system functions in relation to the CPT code set manual chapters.
$349.00
Practice Finance for the Non-Financial Professional
Learn the language of finance, accounting concepts, and help to maximize financial and operational efficiencies that will positively impact your practice's bottom line.
$119.00
Principles of Coding
This course is an excellent primer for those seeking well-rounded knowledge of outpatient coding for health care provider services. Includes 70+ practice exercises.
$349.00
Recruiting & Retaining High-Performing Employees
Understand the foundations of workplace culture and how to harness the power of culture to build a workplace that people seek out. It is not just about becoming more efficient; it's about becoming more effective.
$119.00
Redefining Your Leadership Posture
Learn how to influence others in a productive way. When your team is successful, it reflects positively on your leadership skills.
$119.00
Skills & Techniques for Delivering the Best Customer Service
Deliver customer service excellence by learning how to create experiences that encourage patients to return and recommend your practice to others.
$119.00
Strategies for Improving Patient Satisfaction
Learn how and why patient satisfaction affects clinical outcomes, patient retention, and reduces the incidence of medical malpractice claims.
$119.00
Successful Insurance Claims Processing
This program provides an overview of health insurance plans and payment models. Receive tips to avoid common claims processing errors.
$239.00
The Essentials of Health Insurance
Gain a fundamental understanding of third-party payers and the provider reimbursement process from benefits verification to timely filing and payment processing.
$119.00
The Keys to Payer Credentialing Success
Gain the skills needed for payer credentialing success. Learn how to stay compliant, avoid mistakes, and keep provider enrollment on track for optimal and timely reimbursement.
$119.00
Tips & Techniques for Managing Denials
Learn how to determine the value of a claim denial and know your rights and responsibilities when appealing them.
$119.00
Understand the Signing of the Medicare Contract
Take a close look at the Medicare Enrollment Application process. The instructor imparts valuable know how and key details to help you successfully enroll providers and avoid placing them in a position to be denied or revoked from the Medicare program.
$119.00
Understanding Oversight Entities
Gain a fundamental understanding of what every medical office manager must know about oversight entities to maintain compliance with regulating agencies.
$119.00
Understanding Payer Reimbursement Guidelines
Gain clarity on healthcare payers billing standards, state and federal regulatory guidance, and the potential consequences of non-compliance.
$119.00
Using Modifiers to Improve Claim Accuracy
Avoid common billing errors and stop losing revenue due to claims rejections and denials for modifier misuse, non-use, or to bypass CCI edits.
$239.00
Welcome to Risk Adjustment
Be best prepared for the future of healthcare reimbursement. Learn the history of risk adjustment, identify models and payment programs, and gain best practices for HCC coding.
$119.00
Why Quality Documentation Matters
The importance of quality documentation in the medical record cannot be overstated. It protects patient safety, and coordination of care between providers and across the healthcare continuum.
$119.00
Certification
Sessions are adapted from live class lectures and include a physical course manual, support via discussion forum, and proctored exam.
Certified Medical Coder (CMC)®
The Certified Medical Coder (CMC)® is an advanced competency training program and certification for experienced medical coders working with outpatient medical claims. The CMC certification is awarded to individuals who have passed the comprehensive exam.
$1375.00
Certified Medical Insurance Specialist (CMIS)®
Learn the current guidelines & responsibilities to manage third-party provider reimbursement. Review documentation, diagnostic and procedural coding rules, and compliance.
$1099.00
Certified Medical Compliance Officer (CMCO)
CMCOs are highly trained compliance professionals who understand the role, responsibilities, and tactical skills needed to control risk and lead practice compliance efforts.
$2095.00
Certified Medical Chart Auditor-E/M (CMCA-E/M)
Learn medical record analysis of E/M services for proper supporting documentation and medical necessity. Updated to include current Evaluation and Management guidelines.
$875.00
Certified Medical Office Manager (CMOM)®
Gain the skills needed to take charge of a practice administrator role. The CMOM certification program teaches advanced concepts in the administration and management of policies, risks, and financial responsibilities.
$1225.00
CMOM - Hematology/Oncology
Develop the manager's knowledge and skills, combined with experience to successfully manage and improve the oncology medical practice. This program is endorsed by Oncology Practice Management magazine and the Michigan Society of Hematology and Oncology.
$1650.00
Training packages
Get more for less when you customize your learning track with these package options.
12 CEU Package
CMC, CMIS, CMOM, and CMCO certified professionals can earn 12 CEUs on a budget. Select 8 pre-recorded webinars, review content and pass the quiz at the end of each webinar to collect 1.5 CEUs each, 12 CEUs in total.
$349.00
CMOM Bundle
This four-part training package includes Management & Leadership, Medical Office Compliance, Optimizing the Patient Experience, and the Certified Medical Office Manager (CMOM) course & exam. Save $400 off individual course purchases.
$1750.00
Medical Coding Basics Bundle
Especially for new coders working in an outpatient setting, this four-part series covers the fundamentals of coding guidelines as well as an introduction to CPT, ICD-10-CM, and E/M coding.
$476.00
Medical Coding Bundle
Comprehensive training in medical coding includes more than 40 hours of A to Z instruction from beginner through advanced level with certification candidacy. Hear from the instructor Save $444.
$1995.00
Patient Services Representative 1
PSR allows employers to train new front office employees PSR1 covers basic healthcare business principles, focused on front desk operations.
$1095.00
Patient Services Representative 2
PSR is a development pathway for employees serving in a patient-facing role. PSR2 expands current front office staff's knowledge of front desk operations.
$2095.00
Patient Services Representative Bundle (PSR1 &2)
PSR3 is a two-part transitional development pathway for employers to train new and current employees serving in a patient-facing role.
$2500.00
PMI Basics
PMI Basics courses are designed for anyone who is stepping into a new role in a medical office or wants to build a foundation for more advanced training.
PMI Basics: Introduction to CPT Coding
This course provides basic instructions in procedural coding in the AMA CPT-4 manual for the medical practice or other outpatient setting.
$119.00
PMI Basics: Introduction to E/M Coding
Learn the fundamental rules of proper code selection for Evaluation and Management (E/M) services.
$119.00
PMI Basics: Introduction to ICD-10-CM Coding
This program provides basic level instruction in diagnostic coding for the outpatient setting. Medical coders abstract details from the healthcare providers' reports to select or validate the proper ICD-10-CM code(s).
$119.00
PMI Basics: Introduction to Medical Coding
Learn the language of medicine in this introduction to ICD-10-CM, CPT® and HCPCS Level II coding systems.
$119.00
E/M 21 Topics
These courses address important 2021 E/M changes for outpatient medical coding, billing, and compliance.
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