Take a look at some of our highest rated and attended topics.
Transform routine patient relations into outstanding customer service. Updated to include instruction for handling difficult personalities and emphasis on patient satisfaction for quality measures. Learn to make appropriate scheduling decisions, and much more.
Recorded sessions are adapted from PMI’s live class curriculum and include a digital course manual.
Improving audit proficiency reduces practice risk and promotes accurate claim submission. This course will provide guidance on how to perform level-of-service audits. OIG, government-contracted and third-party auditors make practice self-checks more important than ever.
Learn basic anatomy and medical terminology as applied to diagnostic and procedural coding. Gain the skills to accurately interpret the validity of the documentation and subsequent billing. This knowledge will reduce coding errors and the potential for rejected claims.
Everyone serving in a frontline capacity will benefit from this training session. This course explains how to gather accurate patient information, make scheduling decisions, address challenging patient behavior and secure the privacy of sensitive patient information.
This program outlines the steps that tie accurate code selection to proper reimbursement. Learn to identify the components of an E/M service focusing on the three key components, define medical necessity and learn the general rules for documenting E/M services.
Health care attorney, Heidi Kocher, will explain the legal aspects of medical office contracts, operational documents, agreements, and health care business governance issues. The instruction and content are intended to help protect the long-term interests of the medical practice.
Sessions are adapted from live class lectures and include a physical course manual, support via discussion forum, and proctored exam.
Earn the premier compliance certification for medical office professionals. CMCOs are highly trained compliance professionals who understand the role, responsibilities, and tactical skills needed to control risk and lead practice compliance efforts.
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