Pre-Recorded Webinar Library

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On-Demand Library

Convenient, inexpensive way to enhance your skills and earn CEUs after passing the accompanying quiz.
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How It Works:

Choose from any of the Coding, Reimbursement, Compliance and Management topics listed by selecting "Buy". You will then be directed to the online order form. Once your purchase is complete you will receive the following items included with your order confirmation from the PMI Audio Learning Center:

After you have reviewed the materials and listened to the presentation, go to the Quiz Login Page to take the quiz using the code provided with your purchase confirmation.

You are given two attempts to score 80% or better on the quiz. Your score will be displayed at the conclusion of the quiz. If your grade is 80% or better, you will receive an email with a CEU confirmation**, suitable for inclusion with your certification renewal paperwork.

Coding | Compliance | Management | Reimbursement

Program	Description	CEUs	Price
E/M Training for Pain Management	In this session, expert coder, Carol Hoppe, will guide you through a review of the E/M coding and documentation guidelines based on time or medical decision making. She will address what needs to be documented to support each level of service and provide real world case examples, applying the guidelines for proper code selection. Includes a coding "cheat sheet" with the essential information to assist you to accurately document and code E/M services. Recorded: 2025-09-26 00:00:00, presented by Carol Hoppe	1.50	119.00
HCC Coding Fundamentals	Join PMI faculty member, Jan Hailey, for a detailed review of foundational and emerging concepts related to HCC coding. Recorded: 2025-07-30 00:00:00, presented by Jan Hailey	1.50	119.00
Billing and Coding for Behavioral Health	Know who can provide Behavioral Health Integration Services. Distinguish between BHI and CoCM services. Understand which services require advance patient consent and when the patient is impacted by cost sharing. Learn about the Psychiatric Collaborative Care Model the Primary Care Behavioral Health Integration Model. Recorded: 2025-02-05 00:00:00, presented by Jan Hailey	1.50	119.00
Coding and Billing for Obstetrics and Gynecology	Boost your accuracy in diagnostic and procedural coding specific to the OB/GYN practice and decrease denials with instruction on the proper use of codes, modifiers, and Documentation Guidelines. Receive up-to-the-minute tips and techniques for proper billing of OB/GYN services. Receive solutions to common coding questions that are critical to the OB/GYN bottom line. Recorded: 2024-10-17 00:00:00, presented by Sharon Turner	1.50	119.00
Auditing E/M Coding & Documentation	In an era of increased audit probability, it is wise to take a proactive stance. Ongoing scrutiny from the OIG, government-contracted and third-party auditors make practice self-checks more important than ever. Improving E/M audit proficiency reduces practice risk and promotes accurate claim submission. Recorded: 2024-10-03 00:00:00, presented by Jan Hailey	1.50	119.00
Coding and Billing for Endocrinology	Review correct coding for procedures of the thyroid and other endocrine glands and address common trouble spots and pain points for medical coders. Learn how to secure proper and legal reimbursement for incisions, exploration, excisions and biopsies of the pineal gland, pituitary gland, thymus, and adrenal glands. Recorded: 2024-08-30 00:00:00, presented by Audrey Coaxum	1.50	119.00
Coding and Billing for Podiatry	Procedures and services related to the foot are very specific and can be quite confusing because of the medical necessity requirements and restrictions on the conditions that can be treated. This webinar will discuss these regulations and guidelines to offer a better understanding of when these services will be payable. Recorded: 2024-05-02 00:00:00, presented by Lynn Anderanin	1.50	119.00
V24 to V28 - Making the Transition	The CMS-HCC model V28 is being phased in over a three-year period, with V24 fully phased out for 2025 dates of service. In addition to improving payment accuracy, the updated model is expected to reduce coding differences between Medicare Advantage plans and fee-for-service Medicare providers. Recorded: 2024-03-21 00:00:00, presented by Jan Hailey	1.50	119.00
Coding and Billing for Pain Management	This webinar will take each step of the patient’s journey in pain management from their first visit with their provider through the possible treatment options that they may receive, to ultimately helping them become pain free, or seeking more invasive treatment for the condition. Recorded: 2024-02-22 00:00:00, presented by Lynn Anderanin	1.50	119.00
How to Properly Code Modifiers	Attend this 60 minute webinar session to understand the impact of specific modifiers on provider reimbursement and to gain clarity on when it is, and when it is not appropriate, to append a modifier. Recorded: 2024-01-11 00:00:00, presented by Lynn Anderanin	1.50	119.00

Choose from topics below:
ICD-10 Coding | Coding | Compliance | Management | Reimbursement

Management

Program	Description	CEUs	Price
Effectively Manage Conflict and Challenging Behaviors	Attend this session to receive tips for handling the most challenging of interactions with positivity, respect, and composure. Communication is a powerful bridge for resolving all kinds of conflicts. Learn how to listen effectively and gain trust – the key to resolving the differences that lie between you and the staff or patients. Recorded: 2025-09-18 00:00:00, presented by Tracy Smith	1.50	119.00
Managing Your Practice - A Comprehensive Approach	As healthcare has evolved, so has the role of the medical practice manager. Clinical advancements in the delivery of medicine have been accompanied by complex governmental control, third-party changes, and general management issues. Understanding and effectively addressing these elements and developing the skills required for successful leadership is essential. Recorded: 2024-06-21 00:00:00, presented by Jan Hailey	1.50	119.00
Leading Teams in an Era of Burnout	Leave this session better equipped to recognize and prevent burnout. Help break the culture of silence and actively support the well-being of your healthcare team. Gain confidence about engaging your team in conversations around burnout and empowering them to effectively respond to increased demands. Recorded: 2024-03-26 00:00:00, presented by Katie Lawrence	1.50	119.00
Understand the Signing of the Medicare Contract for Physicians	In this program, Ms. Collins will not have enough time to review the entire enrollment application but will instead focus specifically on a few key sections - Certification Statement, Final Adverse Legal Actions and the time period it can impact, Exclusion from the Medicare program and penalties for falsifying information on the application. Recorded: 2023-12-07 00:00:00, presented by Maxine Collins	1.50	119.00
Healthcare Quality Improvement	Attend this session to learn about healthcare quality improvement and gain insight on how to maximize the opportunities to benefit your healthcare practice. The presenter, Jan Hailey, has had firsthand success in implementing value-based care in organizations and the revenue they received from these efforts was significant. Recorded: 2023-10-26 00:00:00, presented by Jan Hailey	1.50	119.00

Choose from topics below:
ICD-10 Coding | Coding | Compliance | Management | Reimbursement

Reimbursement

Program	Description	CEUs	Price
How to Bill Incident To Services for Auxiliary Staff	The instructor will offer concrete examples and provide clarification on what is required to support billing for incident to services. Receive expert guidance on the documentation requirements needed to support claims and become equipped to ensure compliant billing and reduce audit risk. Recorded: 2025-12-10 00:00:00, presented by Jan Haley	1.50	119.00
Protecting the Bottom Line - Appeals, Refunds, and Recoupments	Gain the tools and knowledge needed to confidently manage appeals, issue compliant refunds, and respond effectively to payer recoupments. Explore common reasons for denied, delayed, or partially paid claims and identify the key elements of an effective denial management program. Understand what is required for a successful appeal. Know when and why refunds are required and how to respond to recoupment requests. This session will empower you to protect revenue, maintain payer relationships, and avoid costly compliance missteps. Recorded: 2025-11-14 00:00:00, presented by Jan Hailey	1.50	119.00
Minimizing Hard Denials and Non-Payments	Attend this session to identify the causes of hard denials. Enhance your knowledge of processes to prevent hard denials such as insurance verification, eligibility, prior authorizations, and referral capture. Gain skills and be proactive in implementing solutions for avoiding nonpayment in billing situations where the patient would be held harmless. Ensure that your billing team is fully trained and equipped to eliminate "avoidable" denials for non-covered services, duplicate claims, and claims submitted after the allowed time frame. Recorded: 2025-11-13 00:00:00, presented by Taya Gordon	1.50	119.00
The Keys to Payer Credentialing Success	Gain the skills needed for payer credentialing success. Obtain insights to help your practice stay compliant, avoid mistakes, and keep provider enrollment on track for optimal and timely reimbursement. Recorded: 2025-05-28 00:00:00, presented by Jan Hailey	1.50	119.00
Billing for PT & OT Services	Stay on top of the latest changes and avoid common therapy services errors. Ensure that your therapy providers are informed and meeting current medical necessity, documentation, and coding requirements. Understand the correct use of timed and untimed codes and learn the new way in which caregiver training is reported in 2024. Recorded: 2024-06-26 00:00:00, presented by Lynn Anderanin	1.50	119.00
Fracture Care Coding and Billing	Review details on modifier usage for fracture treatment as well as the proper ICD-10-CM coding to include assigning the 7th character for traumatic fractures. The instructor will inform you of current trends for proper reimbursement. There are circumstances when multiple forms of treatment are needed with special rules and guidelines. Learn about the variety of grafting that can be performed with fractures and when it can be reported. Included also in this live webinar program will be a discussion regarding policies and guidelines on fracture care with examples from specific insurance carriers. Recorded: 2024-05-30 00:00:00, presented by Lynn Anderanin	1.50	119.00
Medicare Reimbursement Hot Topics	Review updates to the Medicare Annual Wellness Visit (AWV) and ensure your providers are not missing opportunities to receive optimal reimbursement for services rendered. Recorded: 2024-04-17 00:00:00, presented by Jan Hailey	1.50	119.00
Recruiting and Retaining High-Performing Employees	Practice leaders will walk away with a greater confidence in their own ability to create a thriving culture as well as a toolkit to bring these synergies to their teams. Recorded: 2024-01-23 00:00:00, presented by Katie Lawrence	1.50	119.00
Welcome to Risk Adjustment	Attend this session to learn about Risk Adjustment, review medical coding guidelines and related regulations, and understand reimbursement, diagnosis impact, risk tables, and mapping of code sets. The instructor will provide you with up-to-date instruction designed to increase your understanding and provide you with a greater understanding of the methodology behind HCCs. Recorded: 2024-01-17 00:00:00, presented by Makema Massey	1.50	119.00
Improve your RCM Reporting & Analytical Skills	Revenue cycle management reporting is far-reaching in a medical office, and best managed within an organized, sustainable process. This session proposes a methodology using KPIs, reporting, and management based on the areas/types, steps, and activities. Instructor Kem Tolliver will provide the framework you need to successfully report, analyze, and better manage your revenue cycle. Recorded: 2023-11-29 00:00:00, presented by Kem Toliver	1.50	119.00

Choose from topics below:
ICD-10 Coding | Coding | Compliance | Management | Reimbursement

Compliance

Please note that these audio conferences were recorded live and may include some imperfections in the audio recording.

CEUs earned from Management Track audio sessions may only be applied to the Certified Medical Office Manager (CMOM) certification. All other tracks apply to all 3 PMI certifications.