Live Online Classes

Get the benefits of live training on your desktop. Live Training includes instructor-led webinar sessions. Times are listed in Central Time; adjust accordingly for your Time Zone. Back to Live Webinar Training page.

How to Motivate Staff and Increase Team Engagement



Sharon Turner


Webinar US




12:00pm - 1:00pm



CEUs: 1


Can't attend? Register anyway and you'll receive a link to the recording by the next business day.

About this program

Motivated employees work harder, they're more likely to stay with the practice a long time, and pay attention to patients and their needs. Some of the most common reasons employees leave a job include feeling disengaged, lack of workload balance and accountability, or unfairness. Tell-tale signs of problems include workload inefficiencies and staff attrition, creating a detrimental impact on their entire practice.

In contrast, engaged teams engagement is linked with lower staff turnover rates, which can lead to cost savings for the organization, and it is a well-documented component of high-quality patient care. When employees feel respected and valued they are more likely to have a positive impact on high-quality patient care.

Anyone in a medical office management role is encouraged to attend this information-rich session that will go beyond the surface of best practices for engaging employees. Participants will dive into key motivators that cultivate an engaged team based on research specific to healthcare organizations. Office managers, physicians, supervisors and team leads, and anyone working in a medical practice that wants insight into the management of a successful healthcare team.

Takeaways include:

  • Learning about your team's unique drivers and needs, so that you can deploy appropriate strategies that work.
  • Establishing a system with clear expectations and measures for individual and team performance designed to increase engagement, mentoring, teamwork, and productivity
  • Strategies to lower staff turnover, motivate your team and finding creative ways to better support teams, and ultimately improve care quality.
  • Prioritizing learning and development, along with delegation and mentorship to lay a strong foundation.