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Successful Patient Collections

About this program

Back by Popular Demand. Rebroadcast of a PMI favorite.

Only about 70% of reimbursable services are recouped from patients, on average in the U.S. High deductible health plans and large out-of-pocket patient costs mean you need a strong collections process. This webinar will address root causes of failed collections, and provide proven steps to educate patients.

Learn from veteran healthcare consultant Linda D'Spain. She will arm your collections team with the communication skills they need to be successful. Analyze current strategies to see where tweaks and improvements can be made to increase collections effectiveness. Determine where you may be leaving money on the table. Review best practices that will set your practice up for long-term success.

Linda will share information on:

  • Financial policies and fees
  • The role of communication and patient education
  • Multiple payment options
  • Legal guidelines, policies and processes
  • Claims review and audit
  • Rebills and appeals

Everyone involved in the reimbursement process will benefit from this dynamic session. Get answers on how to handle some of your toughest AR/Collections issues.