Ensuring patient safety is a crucial factor in healthcare delivery, and it is closely tied to the safety and well-being of healthcare workers. The healthcare industry has one of the highest rates of work-related injuries and illnesses. Preparation is a key line of defense. Learn how to eliminate known dangers in your practice, implement safe workplace standards for employees and patients, and maintain compliance. By adhering to OSHA's standards, you can improve safety culture, reduce workplace injuries, and ensure that both workers and patients receive the care they need in a safe environment.
Learning Objectives
- Understand OSHA's role in healthcare safety
- Explain the importance of patient safety
- Identify OSHA regulations that affect healthcare workplaces
- Recognize common safety hazards
- Implement OSHA's safety standards
- Apply OSHA's recordkeeping and reporting requirements
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Jan Hailey
MHL, CMC, CMCO, CMIS, CMOM, CMCA E/M
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Jan Hailey has more than 30 years of experience in healthcare. She is proficient in administration, coding, and billing roles, and teaches medical office professionals around the country how to excel in their careers. Jan has also been instrumental in the development of PMI's Workforce Initiatives program.
Jan's affinity for teaching has helped countless healthcare providers and medical office professionals over the years. During her expansive career, she has served as Director of Quality for Saint Joseph Physician Network located in Mishawaka, IN, and Director of Care Management with Select Health Network, an entity of Saint Joseph Health System. As Care Management Director, Jan led the physician network and comprehensive interdisciplinary team across the health system working closely with providers, management, staff, community, and payers to develop strategies for process improvement, gap closures, and patient experience. She developed a documentation improvement program and a Hierarchical Condition Category (HCC) coding education program to predict future healthcare utilization by accurately reporting patient complexity.
Prior to joining Saint Joseph, Jan was the Director of Quality, Coding, and Compliance for one of the largest health systems in Northern Indiana. She has a Master of Health Leadership and four professional certifications in office management, coding, insurance processing, and compliance. She is a member of WPS Government Health Administrators (Medicare) Provider Outreach and Advisory Group.
Participants will learn how to implement OSHA's safety protocols, assess risks, and create a culture of safety in the medical practice. This course is suitable for medical office managers charged with establishing and enforcing OSHA and hazard communication standards in the medical office. It is also ideal for new or established employees that need OSHA training.
No prerequisites are required.
Review OSHA standards most relevant to clinical facilities:
- Workplace hazards in healthcare settings
- Infectious diseases and bloodborne pathogens
- Personal protective equipment
- Hazard communication
- Musculoskeletal disorders and ergonomics
- Emergency preparedness
- Workplace violence
- Natural and human-caused disasters
- Patient safety
- Reporting and record keeping
Self-paced online program includes unlimited review of previously recorded instruction and access to downloadable course materials for 6 months.
Prod ID: 544
