Online Training Course

Prod ID: 267
Fatal Errors Managers Make

Learn how to create an environment that accelerates motivation and addresses behaviors and processes that demotivate employees. This session examines the 20 common mistakes many managers make that keep them from becoming successful leaders.




60 min



Some Managers mistakenly think that because they have been given a title, that their team members will automatically become followers and respect their authority. However, many find out that is just not true. Respect is something that must be earned.

Some examples of what leaders find out that is not necessarily true are:

  • Thinking you need to treat everyone the same.
  • It is easier just to do it themselves, rather than delegate.
  • You do not have to lead by example.
  • Feedback is too time consuming, and it is not important.

Gain insight into what you or other practice leaders may be doing that demotivates employees and learn how to create an environment that accelerates motivation.

Dave Jakielo

Dave Jakielo has more than 40 years of healthcare experience: 12 years in hospital patient finance and, subsequently, more than three decades of managing physician practices and working with medical billing companies. He also has extensive experience in sales, marketing, customer service, business start-ups and turnarounds, due diligence process and acquisitions assimilation.

Since 1995, Dave has been self-employed as President of his own Seminar and Consulting Company and has taught managers, clerical staffs, business owners and other professionals throughout North America and in Europe and Asia. He has co-authored four books and is a regular columnist for BC Advantage magazine.

He is a Certified Healthcare Billing & Management Executive (CHBME). He completed his undergraduate studies at the University of Pittsburgh and earned a Master’s in Management from Carnegie Mellon University. He is a certified trainer, taught at the Buckley School of Public Speaking Dave’s professional memberships include Past President of the Healthcare Billing & Management Association (HBMA), and past President of the National Speakers Association – Pittsburgh Chapter. He is also a member of the International Brotherhood of Magicians

Learn how to create an environment that accelerates motivation across the team.

No prerequisites required.

Self-paced online program includes unlimited review of previously recorded instruction and the downloadable PowerPoint handout for 6 months.

Comments on this session from past participants:

"This is very informative. Dave gave great tips for providing both positive and negative feedback to your employees."

"This course allows self-reflection on what managers are currently doing, and offers new ideas to implement for the office and staff moving forward. Excellent content!"

"This was really good! A nice refresher course to serve as a reminder of why we do what we do and how we can improve with little things."

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