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Home > Audio Learning Center > TOTAL ACCESS

 
 
 
 
 

TOTAL ACCESS gets you direct access to practice management experts, no matter where you are located.

TOTAL ACCESS monthly subscription service entitles everyone from your practice to attend all of PMI's Live Weekly Webinars plus all the pre-recorded training sessions in our ever-expanding Audio Library. More than 189 topics - over 283.5 hours of pre-recorded training sessions are available online. Please check out a free sample.

TOTAL ACCESS gives you all this:

  • Live Weekly Webinars where you can ask specific questions and get direct answers on a variety of current topics important to your practice
  • 24-hour access to TOTAL ACCESS Audio Library with more than 200 hours of pre-recorded training sessions. Choose from 100+ topics targeted topics
  • A fast way to bring both experienced and new staff up-to-speed on current issues
  • Include your physician to learn about important coding, billing, compliance and operational updates
  • Inexpensive, convenient way to develop your own talent without leaving the office to attend training classes
  • Use your office's speakerphone so that multiple staff can participate

Subscribe Today! | TOTAL ACCESS FAQs | Current Subscribers Click Here

Total Access Live Webinars

9/4/2014 12:00 - 1:30 PM CT
Pain Management Coding and Reimbursement
Presented by Maxine Collins
9/9/2014 12:00 - 1:30 PM CT
E&M Documentation
Presented by Sunjanel Avecilla
9/18/2014 12:00 - 1:30 PM CT
ICD-10 for Managers & Supervisors
Presented by Audrey Coaxum
9/24/2014 12:00 - 1:30 PM CT
How the False Claims Act Impacts Your Practice
Presented by Paul Weidenfeld
10/1/2014 12:00 - 1:30 PM CT
ICD-10-CM for Medical Coders: 365 Days and Counting
Presented by Nancy Maguire
10/8/2014 12:00 - 1:30 PM CT
DME Requirements that Impact Reimbursement and Patient Care
Presented by Angela Miller
10/22/2014 12:00 - 1:30 PM CT
Revenue Cycle Basics for Reimbursement Specialists
Presented by Jerrie Weith
10/29/2014 12:00 - 1:30 PM CT
Coding & Billing for Mental Health Services
Presented by Maxine Collins
11/13/2014 12:00 - 1:30 PM CT
Customer Service for Medical Practices
Presented by Audrey Christie McLaughlin
11/18/2014 12:00 - 1:30 PM CT
CPT Coding Fundamentals
Presented by Pam Joslin
11/20/2014 12:00 - 1:30 PM CT
Billing Necessities for Non-Physician Practitioners
Presented by Audrey Coaxum
11/25/2014 12:00 - 1:30 PM CT
Steps Every Practice Should Take to Protect Against PHI Identity Theft
Presented by Maxine Collins

Total Access Audio Library

Sample a topic below by clicking on the speaker graphic.

Choose from:
ICD-10 Coding  | Other Coding  | Compliance | Management | Reimbursement
topics below.

ICD-10

ListenProgramDescription
ICD-10 Coding for PediatricsBegin documentation detail now in order to get comfortable with the codes. This session will explain what’s new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences as compared to ICD-9. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 08/14/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Coding for RadiologyGEMS translation table for about 440 ICD-9 diagnosis codes (for CT study) could result in 5,205 ICD-10 code choices when using the crosswalk. This session will take an in-depth look at the main code changes and differences from ICD-9 to ICD-10-CM.
Recorded: 07/10/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Staff Training Assessment for the Medical OfficeAudrey Coaxum will show you how to assess training needs and start your office on the road to implementation. Get guidance on who needs training, how much, and how far in advance. Learn how to perform an office-wide training assessment and communicate with both clinical and administrative staff. Make the learning curve more manageable with steps you can begin right away.
Recorded: 07/24/2014, presented by Audrey Coaxum
ListenProgramDescription
ICD-10 Coding for Primary CareWe will analyze some of the most frequently billed diagnoses such as structural differences (placeholders, laterality, 7th character) and much more. Nancy will give specific examples and crosswalks to help you understand differences in coding systems.
Recorded: 06/25/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Diagnosis Coding for EndocrinologyEducation is the key, and Nancy Maguire is leading the way with ICD-10-CM education. Nancy will prepare you with the tools and skills needed to be ready for 2015. It’s a big deal, but it’s manageable. This webinar will address ICD-10 diagnosis coding for Endocrinologist offices. See what’s new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 05/08/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 for Behavioral HealthDSM-5 does not parallel ICD-10 meaning that behavioral health coding is about to become much more complex! DSM is not a stand-alone, “HIPAA compliant” code set for Behavioral Health. You must understand ICD-10-CM. Nancy Maguire, coding boot camp leader, author, and industry expert, will go over the major changes to Behavioral Health to get you on the way to a smooth transition.
Recorded: 03/25/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 for GastroenterologyGet specialty-specific examples such as: Z12.11 Encounter for screening for malignant neoplasm of colon-- “use additional” note will remind you to also code if there is a family history of malignant neoplasm from the Z80-section of codes. Nancy Maguire, coding boot camp leader, author, and industry expert, will go over the major changes to gastroenterology to get you on the way to a smooth transition.
Recorded: 02/26/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Implementation - The Final StepsNancy Maguire, coding boot camp leader, author, and industry expert, lays out your education action plan and education timelines to get you to the finish line. CMS stands firm on the October deadline. If you have been procrastinating, the time for action is right now. This session is designed to help minimize your office's struggles during the transition. Identify specific needs of your health care facility and get your questions answered live by ICD-10 expert, Nancy Maguire.
Recorded: 01/29/2014, presented by Nancy Maguire
ListenProgramDescription
Introduction to ICD-10 Coding for Ophthalmology and OptometryThis presentation will provide information to help eye care professionals understand, plan for, and implement the updated ICD-10 coding system on Oct 1, 2014. In addition, selected sections of specific eye care codes will be reviewed. Codes will be analyzed as an ICD-9 to ICD-10 crosswalk plus a review of the expanded ICD-10 codes.
Recorded: 01/16/2014, presented by Jeffrey Restuccio
ListenProgramDescription
ICD-10 Coding Fundamentals for Medical CodersA physician's Quality Scores and Health Grades are directly impacted by correct documentation and coding. With ICD-10 fast approaching, now is the time to assess documentation in the present to ensure you do it right the first time after October 1, 2014.
Recorded: 11/21/2013, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Readiness for CliniciansCMS continues to stand firm on the October 1, 2014 deadline. You cannot afford to climb the uphill battle with carriers when the denials start rolling in. ICD-10 is a multifaceted stone. Just as your coders must get up to speed on new coding characteristics, you must bring the clinical side of the transition up to par. Now is the time to begin perfecting your documentation skills to support the level of detail that will be required once ICD-10 comes into play. This fast-paced session will guide you through all the areas you need to know from a clinical standpoint.
Recorded: 10/29/2013, presented by Audrey Coaxum
ListenProgramDescription
ICD-10 for Managers and SupervisorsThis session will go over a suggested road map for ICD-10 implementation, including guidelines for preparing your clinicians, coders and billing staff. Those who don't take the time now to perfect documentation skills necessary to support the level of detail in the new coding system may get left in the dust as the transition takes place. Take the time now to examine the impact on your EHR. See examples of crosswalks from "9" to "10", and most importantly, understand the effect of implementation on your bottom line.
Recorded: 09/27/2013, presented by Audrey Coaxum
ListenProgramDescription
Preparing for ICD-10: Anatomy and Terminology for Medical CodersWhether your staff is new to medical coding or preparing for the transition from ICD-9 to ICD-10, this webinar will improve their ability to code accurately and effectively. This session will provide instruction on relevant anatomy & physiology and medical terminology. The focus will be on medical terms and concepts used to understand anatomy.
Recorded: 06/18/2013, presented by Audrey Coaxum
ListenProgramDescription
ICD-10 Fundamentals for Medical CodersICD-10 are alpha-numeric codes and very specific, with five times as many codes as ICD-9. Clinicians and coders will likely struggle during the transition. This training and education should be customized to the specific needs and specialty of your healthcare facility. Learn differences in coding and why you must work to improve your level of knowledge now in order to code in greater detail. Specific examples and crosswalks will be given.
Recorded: 05/02/2013, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Diagnosis Coding for Family PracticeLearn what's new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 03/27/2013, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Implementation Action PlanNancy Maguire, coding boot camp leader, author, and industry expert, will explain the nuts and bolts transition to ICD-10 including differences in coding, and why you must work to improve your level of knowledge now. ICD-10 codes require detailed documentation. Specific examples will be given to better illustrate the coding differences from "9" to "10." Begin your transition right here, right now in order to be ready by 2014. Nancy will also explain the three "P's" of successful transition.
Recorded: 01/09/2013, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Diagnosis Coding for CardiologyThe devil is in the details, as the old saying goes. Cardiology coders must focus on the details to properly code for ICD-10. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy Maguire is leading the way better comprehension with specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into anticipation and excitement.
Recorded: 08/21/2012, presented by Nancy Maguire
ListenProgramDescription
ICD-10-CM Diagnosis Coding for OncologyThis all new webinar addresses the ICD-10-CM changes in store for oncology coding. Alpha-numeric diagnosis codes will be a challenge and their implementation will not be easy. Nancy has intimate knowledge of the new coding system. She has authored several books on ICD-10. With her proactive, enthusiastic approach, Nancy is just the person to you need to minimize the growing pains involved with learning this new language. This webinar will prepare you and get you excited about ICD-10.
Recorded: 07/18/2012, presented by Nancy Maguire
ListenProgramDescription
Z Codes: An Important New Piece of the ICD-10-CM PieIntroducing the new Z Codes, soon to replace V codes as part of the ICD-10-CM transition. No longer just a Supplementary Classification status, Z codes will gain recognition as a real live Chapter (21) upon implementation of ICD-10. Chapter 21 is titled: "Factors Influencing Health Status and Contact with Health Services." The increased specificity of Z-codes is designed to help get claims paid faster and with fewer errors, requests for medical records, or chart reviews (we hope). Get an expert explanation as to why some "Z" codes are only primary, only secondary, or can be in either primary or secondary diagnosis slot. Also learn when Z codes should not be used.
Recorded: 05/29/2012, presented by Nancy Maguire
ListenProgramDescription
ICD-10-CM Diagnosis Codes: ORTHOPEDICSNancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for Orthopedics. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems.
Recorded: 04/19/2012, presented by Nancy Maguire
ListenProgramDescription
ICD-10 for EndocrinologyIf you know the rules of the game, you can develop a strategy and tactics needed to succeed in the new language. Education is the key, and Nancy Maguire is leading the way with ICD-10-CM education. Nancy will prepare you with the tools and skills needed to be ready for 2013. It's a big deal, but it's manageable.
Recorded: 03/15/2012, presented by Nancy Maguire
ListenProgramDescription
ICD-10-CM Diagnosis Coding Family PracticeICD-10 codes from newborn to CAD, hypertension and chronic conditions. Family practice sees it all and there will be significant changes in diagnosis code assignments on October 1, 2013! Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for the Family Practice. See what's new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 02/15/2012, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Prep: Anatomy & Medical Terminology Key preparation for the conversion to ICD-10 will include a good foundation in Medical Terminology. Coders will need more in-depth knowledge of clinical terms in order to code properly in the ICD-10 system. This webinar will take a tour of the human body and explore information on cells, tissues, and organs that comprise the body systems in addition to completing a review of terms that will increase your skills and improve your reimbursement.
Recorded: 02/01/2012, presented by Linda D’Spain
ListenProgramDescription
ICD-10 Diagnosis Coding for OB/GYNGet an inside look at how much your coding life is about to change. The learning curve starts now. Come and listen as Nancy shares significant new code changes specific to Pregnancy, Childbirth and Puerperium. Develop your practice action plan now!
Recorded: 10/04/2011, presented by Nancy Maguire
ListenProgramDescription
ICD-10-CM Diagnosis Codes: Pregnancy & ChildbirthGet an inside look at how much your coding life is about to change. The learning curve starts now. Come and listen as Nancy shares significant new code changes specific to Pregnancy, Childbirth and Puerperium. Develop your practice action plan now! Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 07/12/2011, presented by Nancy Maguire
ListenProgramDescription
Primary Care: ICD-10 Diagnosis CodingNancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for primary care physicians. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 3/3/2011, presented by Nancy Maguire
ListenProgramDescription
ICD-10-CM Diagnosis CodesNancy Maguire, coding boot camp leader, author, and industry expert, will explain the nuts and bolts transition to ICD-10 including differences in coding, and why you must work to improve your level of knowledge now in order to code in greater detail. Specific examples will be given to better illustrate the coding differences from 9 to "10." Begin your transition right here, right now in order to be ready by 2013. Nancy will also explain the three "P's" of successful transition.
Recorded: 2/15/2011, presented by Nancy Maguire
ListenProgramDescription
ICD-10: Change, Challenge, CopingYou won't want to miss a minute of our 2010 Las Vegas Conference Keynote Speaker and nationally-known coding expert, Nancy Maguire. Transition more smoothly into ICD-10 with sound advice from the nation's top coding expert! Nancy will share early adoption methods guaranteed to make the whole process a lot easier. What challenges does your practice have? Take the stress out of the picture. Learn how preparation equals success not only with ICD-10, but also in everything you do. She will show you how to improve task management skills and create balance and satisfaction in your career.
Recorded: PMI Las Vegas Conference October 2010, presented by
ListenProgramDescription
ICD-10: Ready or Not, Here It ComesFasten your seatbelts. It's official. You and the rest of the nation will soon embark on a journey to convert your practice coding system to ICD-10. While the implementation date seems far off, it's really not when you think about the conversion that must take place to get your practice on board. Every practice must prepare for this important transition and test these new classification codes well before the deadline. Find out what you need to do to prepare now for those new 10 digit alpha-numeric codes.
Recorded: April 2010, presented by Nancy Maguire

Other Coding

ListenProgramDescription
ICD-10 Coding for PediatricsBegin documentation detail now in order to get comfortable with the codes. This session will explain what’s new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences as compared to ICD-9. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 08/14/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Coding for RadiologyGEMS translation table for about 440 ICD-9 diagnosis codes (for CT study) could result in 5,205 ICD-10 code choices when using the crosswalk. This session will take an in-depth look at the main code changes and differences from ICD-9 to ICD-10-CM.
Recorded: 07/10/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Staff Training Assessment for the Medical OfficeAudrey Coaxum will show you how to assess training needs and start your office on the road to implementation. Get guidance on who needs training, how much, and how far in advance. Learn how to perform an office-wide training assessment and communicate with both clinical and administrative staff. Make the learning curve more manageable with steps you can begin right away.
Recorded: 07/24/2014, presented by Audrey Coaxum
ListenProgramDescription
ICD-10 Coding for Primary CareWe will analyze some of the most frequently billed diagnoses such as structural differences (placeholders, laterality, 7th character) and much more. Nancy will give specific examples and crosswalks to help you understand differences in coding systems.
Recorded: 06/25/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Diagnosis Coding for EndocrinologyEducation is the key, and Nancy Maguire is leading the way with ICD-10-CM education. Nancy will prepare you with the tools and skills needed to be ready for 2015. It’s a big deal, but it’s manageable. This webinar will address ICD-10 diagnosis coding for Endocrinologist offices. See what’s new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 05/08/2014, presented by Nancy Maguire
ListenProgramDescription
Coding for OB/GYN in 2014It can be difficult to produce an accurate report if you are not up to date on the specific guidelines that regulate this specialty, and your mistake may have consequences for yourself, your practice or even your patient. This 90 minute session will tell you what you need to know. You will learn how to describe the structures of the female reproductive system, the appropriate medical terminology used to identify services and select codes and the appropriate use of modifiers.
Recorded: 05/06/2014, presented by Rose Moore
ListenProgramDescription
Coding and Billing for PT, OT and Rehab ServicesMaxine Collins will cover the latest coding and billing guidelines for these services, both private carrier and Medicare reimbursement and coding. Review key definitions as well as important payment issues. This webinar touches on all the areas that directly impact the practice revenue. Exercise caution when dealing with areas of compliance. Get a comprehensive look here.
Recorded: 04/16/2014, presented by Maxine Collins
ListenProgramDescription
ICD-10 for Behavioral HealthDSM-5 does not parallel ICD-10 meaning that behavioral health coding is about to become much more complex! DSM is not a stand-alone, “HIPAA compliant” code set for Behavioral Health. You must understand ICD-10-CM. Nancy Maguire, coding boot camp leader, author, and industry expert, will go over the major changes to Behavioral Health to get you on the way to a smooth transition.
Recorded: 03/25/2014, presented by Nancy Maguire
ListenProgramDescription
Orthopedic Coding, Billing and ReimbursementBillers, Coders, Collectors, Front office, physicians, NPP’s and Administrators, attend this webinar to get orthopedicspecific guidance to support clean claims and reduce denials. Surgery Revisions can be complicated to code. Instructor will discuss utilization and specific Medicare manual references and provide real case studies to review in office diagnostics. Learn how to recognize billing and coding issues and be Medicare and AAOS compliant.
Recorded: 03/04/2014, presented by Terry Fletcher
ListenProgramDescription
ICD-10 for GastroenterologyGet specialty-specific examples such as: Z12.11 Encounter for screening for malignant neoplasm of colon-- “use additional” note will remind you to also code if there is a family history of malignant neoplasm from the Z80-section of codes. Nancy Maguire, coding boot camp leader, author, and industry expert, will go over the major changes to gastroenterology to get you on the way to a smooth transition.
Recorded: 02/26/2014, presented by Nancy Maguire
ListenProgramDescription
ICD-10 Implementation - The Final StepsNancy Maguire, coding boot camp leader, author, and industry expert, lays out your education action plan and education timelines to get you to the finish line. CMS stands firm on the October deadline. If you have been procrastinating, the time for action is right now. This session is designed to help minimize your office's struggles during the transition. Identify specific needs of your health care facility and get your questions answered live by ICD-10 expert, Nancy Maguire.
Recorded: 01/29/2014, presented by Nancy Maguire
ListenProgramDescription
Introduction to ICD-10 Coding for Ophthalmology and OptometryThis presentation will provide information to help eye care professionals understand, plan for, and implement the updated ICD-10 coding system on Oct 1, 2014. In addition, selected sections of specific eye care codes will be reviewed. Codes will be analyzed as an ICD-9 to ICD-10 crosswalk plus a review of the expanded ICD-10 codes.
Recorded: 01/16/2014, presented by Jeffrey Restuccio
ListenProgramDescription
Coding & Reimbursement Update 2014This webinar has been completely updated to include the latest information pertaining to physician reimbursement in 2014. Coders, billing staff and providers will all benefit from these updates to include coding changes, new and deleted edits, and guideline revisions impacting your practice's reimbursement. Attendees will also learn about proposed rules, physician fee schedule updates and implementation of certain provisions.
Recorded: 01/21/2014, presented by Maxine Collins
ListenProgramDescription
ICD-10 Coding Fundamentals for Medical CodersA physician's Quality Scores and Health Grades are directly impacted by correct documentation and coding. With ICD-10 fast approaching, now is the time to assess documentation in the present to ensure you do it right the first time after October 1, 2014.
Recorded: 11/21/2013, presented by Nancy Maguire
ListenProgramDescription
CPT Coding ConceptsThis Coding Concepts Webinar is a great introduction for providers, managers, billers, attorneys, and anyone who wants a thorough overview of key CPT and related concepts. In addition to a thorough review of CPT concepts, it also reviews the wealth of information outside the CPT® manual that is necessary for proper coding, billing and documentation.
Recorded: 10/10/2013, presented by Jeffrey Restuccio
ListenProgramDescription
Medical Coding BasicsOur presenter will provide hundreds of professional tips and guidelines that will make you a more efficient, versatile, and accurate coder. Current copies of CPT®, ICD-9-CM, and HCPCS Level II coding manuals are recommended for the most benefit from this session.
Recorded: 08/20/2013, presented by Maxine Collins
ListenProgramDescription
Coding and Billing for CardiologyRhonda Granja will help you get the know-how you need to get your physicians compensated by insurance payers and obtain every dime you have coming. Make the most of declining reimbursement with pointers to get you paid the first time. Ask questions about your own unique situations. All billers and coders are invited to attend.
Recorded: 09/10/2013, presented by Rhonda Granja
ListenProgramDescription
Coding Digestive System ProceduresUnderstanding the anatomy of the digestive system is the first step to ensuring proper code selection. This webinar covers medical terminology and anatomy as well as common coding throughout the digestive system. Colonoscopies – screening – diagnostic/surveillance – code it right and get paid!
Recorded: 07/30/2013, presented by Rose Moore
ListenProgramDescription
Diagnosis Coding for Pain ManagementRecent changes to Pain Management coding mean your practice could be losing money due to partial payments or denials. Additionally, this specialty is under more scrutiny from the Government than ever before because of incorrect coding and billing. New federal, state and private carrier Pain Management guidelines could place your practice at monetary and punitive risk if you are selected for audit.
Recorded: 07/17/2013, presented by Maxine Collins
ListenProgramDescription
Preparing for ICD-10: Anatomy and Terminology for Medical CodersWhether your staff is new to medical coding or preparing for the transition from ICD-9 to ICD-10, this webinar will improve their ability to code accurately and effectively. This session will provide instruction on relevant anatomy & physiology and medical terminology. The focus will be on medical terms and concepts used to understand anatomy.
Recorded: 06/18/2013, presented by Audrey Coaxum
ListenProgramDescription
2013 Major CPT Codes Changes for PsychiatryBeginning 1/1/13, CPT changes include the creation of 11 new codes, 4 code revisions and the deletion of 27 codes. The new codes must be used for billing and coding documentation by all insurers. According to the 2013 CPT guidelines, Psychiatric service CPT codes are used to report general psychiatry, clinical psychiatry, and psychiatric therapeutic services and procedures.
Recorded: 05/21/2013, presented by Maxine Collins and Audrey Coaxum
ListenProgramDescription
ICD-10 Fundamentals for Medical CodersICD-10 are alpha-numeric codes and very specific, with five times as many codes as ICD-9. Clinicians and coders will likely struggle during the transition. This training and education should be customized to the specific needs and specialty of your healthcare facility. Learn differences in coding and why you must work to improve your level of knowledge now in order to code in greater detail. Specific examples and crosswalks will be given.
Recorded: 05/02/2013, presented by Nancy Maguire
ListenProgramDescription
The Most Common Coding Errors and How to Avoid ThemThere is a wealth of information outside the CPT® manual that is necessary for the coder to perform his/her job correctly. Jeff combines over 15 years preparing students for coding certification exams and working with billers to provide a unique perspective on the many challenges facing medical coders today. He will contrast the pure coder from a biller/coder. Rules and guidelines differ based on carrier and state.
Recorded: 04/04/2013, presented by Jeff Restuccio
ListenProgramDescription
ICD-10 Diagnosis Coding for Family PracticeLearn what's new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 03/27/2013, presented by Nancy Maguire
ListenProgramDescription
Critical Issues in Pain ManagementRecent changes to Pain Management coding mean your practice could be losing money due to partial payments or denials. Additionally, this specialty is under more scrutiny from the Government than ever before because of incorrect coding and billing. New federal, state and private carrier Pain Management guidelines could place your practice at monetary and punitive risk if you are selected for audit.
Recorded: 03/07/2013, presented by Maxine Collins
ListenProgramDescription
Documenting for Medical NecessityThis goes beyond regular E/M documentation and takes a look at how the complete record needs to tell a story to support the medical necessity of the level billed. Beginning with the chief complaint as the title of the story and how the history and exam play a role in that story thereby making the medical decision making the ending of the story that sums up why the patient was seen and deserves the level of service that has been assigned.
Recorded: 02/05/2013, presented by Regina Mixon Bates
ListenProgramDescription
ICD-10 Implementation Action PlanNancy Maguire, coding boot camp leader, author, and industry expert, will explain the nuts and bolts transition to ICD-10 including differences in coding, and why you must work to improve your level of knowledge now. ICD-10 codes require detailed documentation. Specific examples will be given to better illustrate the coding differences from "9" to "10." Begin your transition right here, right now in order to be ready by 2014. Nancy will also explain the three "P's" of successful transition.
Recorded: 01/09/2013, presented by Nancy Maguire
ListenProgramDescription
Modifier Myths and Must-KnowsThis session will explain the right way to use modifiers and dispel myths that you may have heard about using modifiers to communicate difficult, increased, separate, reduced, multiple and repeat services. We will go over the correct use of new modifier 33 and examine common ways in which the pre-op modifier is being improperly used. We'll also sharpen your knowledge of CPT guidelines related to modifier usage.
Recorded: 11/07/2012, presented by Rhonda Granja
ListenProgramDescription
Documentation AnalysisWill your office be ready for the advanced documentation requirements that will come with the conversion to ICD-10? Determine now whether provider documentation is sufficient for capturing data for evaluating, monitoring and improving quality of care. Learn about data quality outcome opportunities that help to address health care administrative needs.
Recorded: 10/25/2012, presented by Audrey Coaxum
ListenProgramDescription
Essential Diagnostic CodingICD-9-CM revisions are becoming even more specific, requiring more detailed documentation in preparation for ICD-10. Coders that rely only EMR selection are taking a big risk with your reimbursement. With more incremental changes to diagnostic coding already underway, your coding staff must keep up or get left behind.
Recorded: 9/18/2012, presented by Audrey Coaxum
ListenProgramDescription
Wound Care Coding2012 offers some good news for healthcare providers furnishing wound care services! Codes have been simplified and there is an increase in RVU's! Maxine Collins, MBA, CPA, CMC, CMIS, CMOM will provide a summary of the changes in Active Wound Care Management and Excision Debridement codes. Don't miss this important information on these changes in Wound Care coding that may help your bottom line. Documentation is more important than ever! Find out what is new in wound care treatment. Wound Care Services are always being scrutinized. Learn about the new requirements for proper documentation that would help your practice or clinic withstand audit scrutiny.
Recorded: 09/27/2012, presented by Maxine Collins
ListenProgramDescription
CPT Coding FundamentalsLearn Current Procedural Terminology (CPT) coding in relation to correct physician reimbursement, patient satisfaction, office productivity and efficiency. Get familiar with the language of CPT and learn what works and doesn't work in coding. Understand what insurance carriers require when coding claims. Improve coding language skills and avoid upcoding. This class is appropriate for a beginning coder or anyone seeking a better understanding of the coding process.
Recorded: 9/28/2012, presented by Sunjanel Avecilla
ListenProgramDescription
ICD-10 Diagnosis Coding for CardiologyThe devil is in the details, as the old saying goes. Cardiology coders must focus on the details to properly code for ICD-10. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy Maguire is leading the way better comprehension with specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into anticipation and excitement.
Recorded: 08/21/2012, presented by Nancy Maguire
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ICD-10-CM Diagnosis Coding for OncologyThis all new webinar addresses the ICD-10-CM changes in store for oncology coding. Alpha-numeric diagnosis codes will be a challenge and their implementation will not be easy. Nancy has intimate knowledge of the new coding system. She has authored several books on ICD-10. With her proactive, enthusiastic approach, Nancy is just the person to you need to minimize the growing pains involved with learning this new language. This webinar will prepare you and get you excited about ICD-10.
Recorded: 07/18/2012, presented by Nancy Maguire
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E/M DocumentationWe will look at the documentation guidelines to identify ways to achieve the level of exactness that is needed to bill the claim correctly.
Recorded: 07/10/2012, presented by Sunjanel Avecilla
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Z Codes: An Important New Piece of the ICD-10-CM PieIntroducing the new Z Codes, soon to replace V codes as part of the ICD-10-CM transition. No longer just a Supplementary Classification status, Z codes will gain recognition as a real live Chapter (21) upon implementation of ICD-10. Chapter 21 is titled: "Factors Influencing Health Status and Contact with Health Services." The increased specificity of Z-codes is designed to help get claims paid faster and with fewer errors, requests for medical records, or chart reviews (we hope). Get an expert explanation as to why some "Z" codes are only primary, only secondary, or can be in either primary or secondary diagnosis slot. Also learn when Z codes should not be used.
Recorded: 05/29/2012, presented by Nancy Maguire
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Mastering Medical Decision MakingThis in-depth, 90-minute Webinar will cover the fundamentals of Evaluation and Management coding and documentation and provide an in-depth analysis of the Medical Decision Making (MDM) Process and its impact on the level of E & M service. Using specific clinical examples of Diabetes, hypertension, heart disease and glaucoma, the course will guide the participants through the different levels of MDM (Straightforward, Low complexity, Moderate complexity and High complexity), the specific documentation requirements and how they relate to the different levels of E & M (e.g., 99212, 99213, 99214 and 99215)
Recorded: 05/16/2012, presented by Jeff Restuccio
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ICD-10-CM Diagnosis Codes: ORTHOPEDICSNancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for Orthopedics. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems.
Recorded: 04/19/2012, presented by Nancy Maguire
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ICD-10 for EndocrinologyIf you know the rules of the game, you can develop a strategy and tactics needed to succeed in the new language. Education is the key, and Nancy Maguire is leading the way with ICD-10-CM education. Nancy will prepare you with the tools and skills needed to be ready for 2013. It's a big deal, but it's manageable.
Recorded: 03/15/2012, presented by Nancy Maguire
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ICD-10-CM Diagnosis Coding Family PracticeICD-10 codes from newborn to CAD, hypertension and chronic conditions. Family practice sees it all and there will be significant changes in diagnosis code assignments on October 1, 2013! Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for the Family Practice. See what's new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 02/15/2012, presented by Nancy Maguire
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ICD-10 Prep: Anatomy & Medical Terminology Key preparation for the conversion to ICD-10 will include a good foundation in Medical Terminology. Coders will need more in-depth knowledge of clinical terms in order to code properly in the ICD-10 system. This webinar will take a tour of the human body and explore information on cells, tissues, and organs that comprise the body systems in addition to completing a review of terms that will increase your skills and improve your reimbursement.
Recorded: 02/01/2012, presented by Linda D’Spain
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Anatomy and Physiology for CodersICD-10-CM codes will require more detailed documentation in order to show medical necessity for services rendered by providers. Many of us use these terms every day but don't know what they mean. Improve your knowledge so you don't get left behind. Avoid denials and errors in claim filing. Get up to speed now with the clinical language of coding.
Recorded: 12/01/2011, presented by Maxine Collins
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ICD-10 Diagnosis Coding for OB/GYNGet an inside look at how much your coding life is about to change. The learning curve starts now. Come and listen as Nancy shares significant new code changes specific to Pregnancy, Childbirth and Puerperium. Develop your practice action plan now!
Recorded: 10/04/2011, presented by Nancy Maguire
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Coding Compliance and Training PlanThis session will go beyond auditing 101 and go into more detail on how audits vary, the gray areas and how no two auditors are alike. Jeff will bring forth his experience with thousands of audits to show how widely opinions vary. Specific examples of CC, HPI, ROS, and Exam from actual notes will be analyzed to illustrate the subjective nature of audits and how internal decisions need to be made concerning what is considered correct, incorrect or "documentation needs improvement."
Recorded: 07/07/2011, presented by Jeff Restuccio
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ICD-10-CM Diagnosis Codes: Pregnancy & ChildbirthGet an inside look at how much your coding life is about to change. The learning curve starts now. Come and listen as Nancy shares significant new code changes specific to Pregnancy, Childbirth and Puerperium. Develop your practice action plan now! Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 07/12/2011, presented by Nancy Maguire
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Primary Care: ICD-10 Diagnosis CodingNancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for primary care physicians. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Recorded: 3/3/2011, presented by Nancy Maguire
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ICD-10-CM Diagnosis CodesNancy Maguire, coding boot camp leader, author, and industry expert, will explain the nuts and bolts transition to ICD-10 including differences in coding, and why you must work to improve your level of knowledge now in order to code in greater detail. Specific examples will be given to better illustrate the coding differences from 9 to "10." Begin your transition right here, right now in order to be ready by 2013. Nancy will also explain the three "P's" of successful transition.
Recorded: 2/15/2011, presented by Nancy Maguire
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What They Didn't Teach you in Coding ClassYou studied hard and passed your exam - you made yourself an expert in coding! But wait, there's more? Once you've been indoctrinated as a coder, you realize that there is so much more beyond the books to being a successful coder. You quickly begin to see how your role affects overall practice performance and compliance. In this session, we will take a holistic view of coding to help you maximize your performance as a coding professional.

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ICD-10: Ready or Not, Here It ComesFasten your seatbelts. It's official. You and the rest of the nation will soon embark on a journey to convert your practice coding system to ICD-10. While the implementation date seems far off, it's really not when you think about the conversion that must take place to get your practice on board. Every practice must prepare for this important transition and test these new classification codes well before the deadline. Find out what you need to do to prepare now for those new 10 digit alpha-numeric codes.
Recorded: April 2010, presented by Nancy Maguire
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Coding to the Nines: E/M CodingLearn all those fun E&M codes that begin with a 9. This session will take you through the essential steps that show you when to bill for an admission, follow-up, discharge, critical care and preventive medicine services visit. You will even learn how to deal with some of the trickier circumstances such as when the patient is in a skilled nursing facility or how to bill if the provider makes a home visit? There's a code for them all.

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Coding for Infectious Disease: All SpecialitiesThe Department of Health and Human Services and the Centers for Disease Control and Prevention periodically publish their major concerns for the future in the US. What are these agencies currently focusing on? How can you help with these concerns? Learn what your practice needs to know to aid in preventing the spread of disease. Are you coding such occurrences according to the official guidelines? Review preparedness and correct coding of Community-Acquired Pneumonia, staph infection, STD/HIV, West Nile Virus, Septicemia, SARS, Sepsis, etc. You play a vital role in providing statistical information via coding to help prevent the likelihood of a future epidemic, and in emergency preparedness.

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Compliance and Risk Management for CodersIf you have ever wondered how your role in the claims process affects your liability should the practice ever undergo a fraud investigation, then you won't want to miss a moment of this session. Our presenter will explore the risks and pitfalls that coders must be aware of. Learn the difference between actual behavior and expected behavior. Lower risk, improve compliance, performance and peace of mind while retaining your pride and sense of humor.

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Coding for Medical Necessity and Quality CareAre you coding to the highest specificity possible? Is your provider getting every dime he/she is legally entitled to for the service provided? Learn how improving chart documentation and coding technique can not only increase reimbursement, but improve the quality of patient care.


Management

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HIPAA Survival in the Age of TechnologyAs we move further into the Digital Age, information is quickly becoming the currency of the future. The tools and resources that we have come to depend on have also left our information vulnerable to a whole new breed of criminal. The theft of medical identity and records is becoming more common each year, and you need to be prepared. Whether it is through malicious intent or internal oversight, a breach will leave you at fault and subject to civil or even criminal penalties including heavy fines and imprisonment.
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HR Management Workshop: Getting the Most from Your TeamOur webinar leader, Maxine Collins, will provide tips on improving office productivity and becoming a better leader by seeking out and securing knowledgeable, flexible and engaged employees. This session will inspire you to lead with more confidence and purpose and improve overall team morale.
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How to Ensure a Bright Future for Your Independent Medical PracticeAttendees will learn how to adopt policies and procedures that will enhance the value of the practice for current and future patients. Look at national trends and regional variations of the private practice. Review important skills and techniques that everyone in your office needs now.
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Effective Contract Negotiation And ManagementThe Affordable Care Act is already impacting contracts, particularly through the new health care marketplaces. Plans that are truly advantageous to the practice/facility must balance reimbursement & ease of administration. Our instructor, Rhonda Granja, will discuss some deal killers in an insurance contract.
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Front Office Compliance Breach!Shortfalls in certain areas of front desk operations could mean lost income and big liability if your front office staff is not clear on current types of federal compliance requirements, violations, and enforcements. This session will cover the hot issues and hidden risks, plus what to do if a problem is detected.
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Achieving Medical Necessity in your EMR/EHR TemplatesCMS has stated that cloning of records will most likely lead to denial of services due to lack of medical necessity and may lead to investigation of potentially fraudulent practices. If your role in the medical office involves documentation, coding, billing, auditing, management and compliance, don’t miss this session!
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Pump Up Practice Profits Your Own WayDon't miss this one-of-a-kind lecture with case study discussion on improving your practice's bottom line. Health care finance and practice management expert, Jerrie Weith, will guide you through revenue improvement principles and help you make informed decisions for practice improvement.
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ICD-10 Readiness for CliniciansCMS continues to stand firm on the October 1, 2014 deadline. You cannot afford to climb the uphill battle with carriers when the denials start rolling in. ICD-10 is a multifaceted stone. Just as your coders must get up to speed on new coding characteristics, you must bring the clinical side of the transition up to par. Now is the time to begin perfecting your documentation skills to support the level of detail that will be required once ICD-10 comes into play. This fast-paced session will guide you through all the areas you need to know from a clinical standpoint.
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Medical Office Receptionist SkillsCustomer service is key at front desk, but it's time to reassess your policies and streamline your processes to ensure compliance and financial stability. Learn the skills needed to appropriately handle front-line communication, data collection, privacy and compliance issues, and much more.
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Administrative and Regulatory Updates for Texas-based Medical Offices Texas physicians and clinics - this one is for you! Get a quick, up-to-date review of all the issues that impact your operations.
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ICD-10 for Managers and SupervisorsThis session will go over a suggested road map for ICD-10 implementation, including guidelines for preparing your clinicians, coders and billing staff. Those who don't take the time now to perfect documentation skills necessary to support the level of detail in the new coding system may get left in the dust as the transition takes place. Take the time now to examine the impact on your EHR. See examples of crosswalks from "9" to "10", and most importantly, understand the effect of implementation on your bottom line.
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How to Perform A Practice Cost-AnalysisIn this session, we'll discuss a "secret weapon" more and more practices are using to improve and maintain a healthy bottom line. Decreased reimbursement and higher costs make implementation of a cost-analysis program an essential part of continued profitability in today's health care marketplace.
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The Value of Patient ServiceThis webinar will explore areas of patient expectations and how to handle issues that arise around service. Receive tools to help your practice be successful in service to your patients. We will also explore what your practice image or brand says about your practice.
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HR Fundamentals for Medical Practice ManagersPersonnel Management is one of the most important and risk-filled roles of the Practice Manager. Many office managers have taken on these responsibilities without formal training in employment laws and guidelines. This session will go over important human resource issues every manager should know in an effort to decrease risk for their group. We will cover federal laws governing payroll; worker's compensation; FLSA; FMLA; workplace discrimination and harassment.
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Background Checks, References and Pre-Employment Testing for the Medical PracticeFailure to adequately check or test background of applicants can result in harm and liability for negligent hiring and reckless endangerment. BUT the “victims” of improper background investigations also have legal challenges under the Fair Credit Reporting Act, discrimination laws and invasion of privacy cases. The EEOC has issued rules governing the improper use of criminal record background checks.
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How Patients Score Your PracticePut yourself in your patients' shoes. What do you see? What would you change if you could? And why is that important? Here from PMI's own Linda D'Spain and Aric Bostick, whose FIRED UP training is guaranteed to spark the enthusiasm, energy and compassion in your office. Gather around a speaker phone and get excited about helping patients, solving problems and working alongside with your provider to exceed patient expectations.
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Meaningful Use and Patient EngagementMeaningful use objectives include involving the patient more in their own care. We will explain the objectives of Meaningful Use including patient engagement criteria and goals. Learn steps to achieving strong patient engagement and receive tools and resources to help you prepare.
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The Dos and Donts of Physician CredentialingThe credentialing process addresses the needs of costconscious patients with high standards for excellence in the delivery of service. In-network participation in a Managed Care Organization (MCO) gives patients peace of mind that a physician is both qualified to render care and billing at a reasonable rate.
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Running a Profitable Medical Practice in an Uncertain EconomyThis valuable webinar will stimulate thoughts on where dollars could be saved or spent in the right places and increase the profitability in your practice. Review top practice expense areas and identify opportunities to reduce costs and avoid hidden costs.
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What You Don't Know About OSHA CAN Hurt You!The Occupational Safety & Health Administration (OSHA), part of the U.S. Department of Labor, is responsible for creating and enforcing standards of workplace safety. Complying with OSHA rules protects your staff from injury and your business from expensive fines, legal costs and even criminal liability. The more you know about OSHA, the better you can protect yourself, your co-workers, or your employees. Protecting workers’ safety and health is the right thing to do for business. It saves money and adds value to the organization.
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Fire Up! Your TeamFar too many medical office workers suffer from underproductivity. This highly-engaging, skills-based webinar will diagnose employee performance issues and offer solutions that lead to immediate positive change. Discover the fuel that builds a happier, healthier, and more productive workplace. This session will inspire and equip your whole team to get Fired Up!
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Teambuilding for Practice SuccessThis webinar will address interpersonal threats to practice success including toxic communication styles, generational work style differences and unmotivated staff. Don't get derailed by communication problems, petty conflicts or motivation problems at work. Challenge your staff to check the attitude at the door. Start coaching your team members to develop greater professionalism and begin to manage their performance more effectively.
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New Payment Methods to Stop Medical ShopliftingMedical services rendered without ever receiving payment is Medical Shoplifting. Your practice is required to be up to speed on new guidelines about the way funds are transacted. Improper handling of payments makes collecting directly from patients a risky and potentially costly area of your practice. Learn the benefits and the risks of today's payment methods.
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Cloud ComputingCloud computing is the latest buzzword that can slash the cost of storing large amounts of digital records. Cloud services promise encrypted data to provide total security. Like oversees outsourcing of coding and billing functions, this alluring new technology presents confidentiality risks and should be approached with caution. Legal expert Robert W. Liles, Esq. explains.
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Primary Care - New Practice Options It is not uncommon for practices to lose out on revenue opportunities simply because they do not know the rules. This webinar will provide you with the latest information concerning services that you may have always provided to the patient, but have not been paid for in the past. Now, you may have the ability to secure reimbursement that the providers deserve for some of the preventive counseling and services that he or she provides in insuring that quality of care is achieved for each patient.
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Meaningful Use - Stage 2Stage 2 Meaningful Use changes, which were announced on August 23 and are set to begin as early as 2014, will lead to more coordination of patient care, reduced medical errors, elimination of duplicate screenings and tests and greater patient engagement in their own care. The changes will increase health information exchange between providers and promotes patient engagement by giving patients secure online access to their health information.
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Accountable Care Organizations and Their Impact On Your FutureDo you know what an Accountable Care Organizations (ACOs) is and how it could affect you? More physician practices are involved in establishing ACOs. As recently as July 9, the Centers for Medicare & Medicaid Services (CMS) announced the selection of 89 additional ACOs to participate in the Medicare Shared Saving Program.
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5 Concerns of Medical Practice ManagersIf you are feeling a sense of burnout or lack of leadership ability as a medical office manager, you're not alone. There's so much new information to absorb that many managers begin to feel they are losing their edge. Maxine Collins will help you regain control and uncover solutions. Reinvigorate your sense of purpose, direction and empowerment as we provide resources and guidance for some of your toughest management issues.
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Constructing a Patient Centered Medical Home: Brick and MortarIf your practice has ever considered moving to a Patient-Centered Health Care Home practice model then don't miss this important session. Our expert presenter will take you through the principles and impact this service model has on patient and staff relationships. This is a perfect in-service session for your staff. Gather around a speaker phone and listen as Ewa explains how to set your practice apart from the competition.
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Texas Worker's CompensationThis webinar is designed to provide some introductory information for those new to medical office procedures regarding the processing of Workers’ Comp claims as well as providing an update for those who are currently working within the system. Billers and coders will learn simple answers to questions that may be causing problems in reimbursement. Participants will be instructed on how to effectively appeal for both services denied that the physician feels is necessary for the patient and an organized method of handling claim denials.
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Compliance Is Not An Option: Personnel Compliance - Assessing Your TeamCan't we all just get along? Ever wonder why you have an easier time connecting with some employees over others? One of the most unpredictable variables in health care facilities today is personnel. Participate in a live interview with Compliance Expert, D.K. Everitt as he talks with Randall W. Fields and Kristine Arlitt about Staff Assessment screening. Our experts will explain the use of Personality Profiles to assess your staff. Do you have the right people in the right job functions? Some employees may be strongly inclined toward one area over another. You'll learn how to connect better with colleagues whose priorities and preferences differ from yours.
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Revenue Cycle ManagementIs your Practice a Peak Performer, and do you know the areas to identify to optimize your financial and operational success?
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Transforming the Front Desk StaffIf your front desk personnel are not properly trained, the entire practice pays the price through lost revenue, patient dissatisfaction, and compliance violations. This webinar will teach critical thinking skills needed to appropriately handle front-line communication, data collection, privacy and compliance issues.
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Navigating the Risk Management Maze in Your PracticeWithout a solid plan, uncharted risk sources can sneak up and unexpectedly crush your operations. Dispel out-of-site-out-of-mind risk mentality. This program will identify both prevalent and hidden risk factors and explain simple strategies or more successful risk management. Physicians, Administrators, Supervisors and Compliance Officers are encouraged to listen on to the Webinar.
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Hospital Offers to Purchase the Practice: What to Do?This session will address reasons that you should start preparing now for a possible hospital acquisition. This is a common question that is asked across the country as practices are suffering economic challenges, increased liabilities and decreased reimbursements. This informative session will identify reasons why it may be wise to start preparing for a possible hospital acquisition and provide tips on how to survive the valuation process. Advice and tools will be presented to help you evaluate potential losses and gains, address transitional issues, and review alternate survival strategies.
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Train Your Providers: E & M ServicesHow many times have you wished your physician could hear all of the helpful information that you receive at PMI's classes? Now we will help you train your physician to make better use of evaluation and management services. Learn tips and tricks to help your provider navigate the confusing word of coding evaluation and management services. Teach your providers the right way, not just the safe way.
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Budgeting and Cash FlowStart on a path to better financial management comprehension. A good working budget gives you an idea of how much you will need on a monthly, quarterly, and annual basis to operate your facility. Before making decisions that will impact the financial health of your practice, you can plug the cost into your budget to gauge the affect on your bottom line. This session will walk participants through the steps needed.
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Managing Staff ConflictIt's a fact: staff performance is directly affected by how well people work together and support each other. When conflict is allowed to thrive, staff performance disintegrates and overall morale suffers. Unresolved disputes result in a chaotic, uncooperative work environment. A division among staff results in a lack of understanding and cooperation, which creates a negative environment and cripples productivity.
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Marketing to Reach the Audience You WantAs much as 80 percent of all physician encounters come from referrals. This program will explain how to generate more patient referrals by introducing marketing techniques that will build your patient base. Successful practices are now putting the focus back on their patients, using innovative marketing strategies that bring greater return on their investment. In 90 minutes, you will learn key marketing initiatives to implement right away. Increase your new-patient volume and successfully market to your current patients to increase patient retention and referrals.
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Implementing a Records Retention & Destruction ProgramFailure to have a functional plan for the retention/destruction of medical records exposes your practice to multiple risks, including compliance violations and fines. An effective plan for records takes into consideration the possibility of litigation, investigations and audits. Make sure you have the correct system in place with clear procedures for proper implementation, maintenance and compliance.
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Finding the Hidden Dollars in your PracticeNow that the physician reimbursement conversion factor has dropped a little over $36 per RVU to $33, survival skills are now in full force. It's time to uncover lost revenue and tighten the practice spending belt. Get ready to put on your detective cap and become a money sleuth to find revenue and put it to work building your practice.
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The Art of Renegotiating Insurance ContractsWith a regular review of your largest contracts and with a successful contract negotiation with he insurance company, it is not unreasonable to achieve a contract for 150%+ of Medicare for procedures and office visits.
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Maximizing Efficiency in the PracticeEveryone in the practice wears multiple hats and performs multiple roles. We function as medical professionals in a task-based environment. Do we have those roles assigned effectively; does management have a clear hold on time and effort for task completion, without a documented practice roadmap? Learn how to apply critical thinking skills to everyday processes and complexities within their practice. This webinar will show participants how to measure time, effort and cost value, and map out a plan for improvement.
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How to Successfully Evaluate, Hire and Manage an Outside Billing CompanyDoctors and other healthcare providers are often interested in working with an outside billing company but are unsure of what to expect. This session will explain what you should look for in a billing company, the reports you should expect to receive, communicating with the billing company and information you will need to provide the biller for optimum results. Learn how to measure the productivity and success of your billing company and the absolute musts that a billing company should already have implemented to protect your practice.
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How Will Healthcare Reform Affect Your PracticeThe transition to health care reform doesn't have to cause an upheaval in your practice. Audrey Coaxum will give you practical tips for making the transition go smoothly. She will address the seven areas of the practice that will be impacted and what you can do now to prepare. Join this webinar and get ready to take some serious notes that will put you on track for the new year and beyond.
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New Marketing InitiativesAs much as 80 percent of all physician encounters come from referrals. This program will explain how to generate more patient referrals by introducing marketing techniques that will build your patient base. Successful practices are now putting the focus back on their patients, using innovative marketing strategies that bring greater return on their investment. In 90 minutes, you will learn key marketing initiatives to implement right away. Increase your new-patient volume and successfully market to your current patients to increase patient retention and referrals. We will examine new ways in which physicians can capitalize on new marketing channels and avenues.
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Taking Advantage of Incentive ProgramQuality reporting is becoming mandatory! It is embedded in the provisions of Health Care Reform. You can still earn incentive bonuses for participating in PQRI and E-prescribing for Medicare for your Physicians in 2011! The incentives are declining! Soon your practice will be penalized for not reporting quality measures and electronically prescribing for Medicare! Get "money back" from the government while you can to help pay for the implementation of these soon-to-be required programs in your office.
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Cash Flow in Hard Economic Times According to the American Medical Association, health insurers incorrectly pay one in five claims! But unpaid claims aren't the only problem areas that affect practice cash flow. Consider lack of standardization in insurance plan rules along with the rising copays and deductibles that are increasing patient payment burdens. This webinar will give you a fresh look at your payment policies and collection procedures. Make a positive impact on practice cash flow when you take a closer look into how the dollars are coming in the door.
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Health Care Reform Everyone is wondering how heath care reform will affect their practice. For 2011, the focus is on prevention. There are many changes in store not only for Medicare but also for commercial carriers as well. Preventive service coverage, new rules for deductibles and copays, and the appropriate HCPCS to pull it all together. Join us for an interactive webinar to discuss the changes and find the answer to the questions you need to know to insure success in the coming year.
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Solving the Mystery of Meaningful UseThe requirements of meaningful use to qualify for incentive payments was released on July 13, 2010. The final rule definitively outlines all the specifics of Stage 1 meaningful use and clinical quality measure reporting to receive the incentive payments in 2011 and 2012.
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Medical Office Clinical ProtocolsStatistics show that a medical office will have at least one emergency arise per year. Is your office really prepared to save a life? How does your office handle patients with infectious disease such as TB? Make sure that all staff members are kept informed on proper procedures for emergency situations. This webinar will teach you how to extend protocols to everyone in the practice.
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ICD-10: Change, Challenge, CopingYou won't want to miss a minute of our 2010 Las Vegas Conference Keynote Speaker and nationally-known coding expert, Nancy Maguire. Transition more smoothly into ICD-10 with sound advice from the nation's top coding expert! Nancy will share early adoption methods guaranteed to make the whole process a lot easier. What challenges does your practice have? Take the stress out of the picture. Learn how preparation equals success not only with ICD-10, but also in everything you do. She will show you how to improve task management skills and create balance and satisfaction in your career.
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Motivate, Develop & Engage Your EmployeesMedical office managers are facing demands to do more with less - a trend that is clearly not going to change in the near future. Employee burnout and turnover is crippling to a medical practice. In this session, Linda D'Spain, CMPE, CMC, CMIS, CMOM, will provide tools for you to coach, motivate and mentor your employees. She has extensive human resource medical group knowledge. Build a strong practice with motivated and engaged employees that will become better team players, take greater enjoyment in their work and in the end, contribute valuable talent to your organization for the long term.
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Ancillary ServicesIs your practice referring out procedures that could be efficiently performed in your office? Join this webinar to learn more about providing ancillary services that fit into your practice's environment, enhance patient care, and improve your profitability. There are only two ways any practice can improve operations - increase revenue or reduce expense. Get urgent information for assessing these opportunities in your practice. Learn to analyze your practice, find the seeds that can be planted to "grow revenue" in 2010 and beyond.
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EMR Reimbursement & FinancingThe government is offering to pay you between $44,000 and $65,000 per physician to use an EMR, and providing millions in grants to help you select the right system. Learn how to qualify and earn the maximum allowable reimbursement (and avoid penalties), whether you already have an EMR system installed or not. Understand what subsidized resources are now available from the Regional Extension Centers (RECs) to help you get going. Give us an hour of your time to learn about this once in a lifetime reimbursement opportunity, and get an update on the dynamic "meaningful use" and EMR "certification" issues that are crucial to qualifying.
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Top 10 Ways to Save Money in Your PracticeIn today's economic climate, it becomes more important that Practice Managers and Coding/Billing Specialists find ways to increase revenue and reduce the costs of practice operations. Many times physicians and their staff are forced to go back to the old management principles and add our unique ideas to accomplish the goal of saving dollars in our offices/clinics. Through research, years of experience, and yes, trial and error, I will share with you the top 10 ways that I have found can help curb expenditures and improve revenues in many practices. Find out if your practice is one of many that has inadequate training and is costing you thousands of dollars. You will gain confidence in helping your physicians make wise choices and learn multiple ways to SAVE your practice thousands of dollars!
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The Future of the Private PracticeLooking forward 10 years or even as little as five years, the medical practice will have a different look and feel. President Obama is moving forward with plans to overhaul Medicare, cut fraud and waste and get U.S. health care facilities on board to Electronic Health Records. This session will examine trends to improve health care records management and quality of care. Emergining technologies continue to impact both the clinical and administrative sides of the house. Take a glimpse at the practice of the future: paperless office, contract-free physicians, and much more. We will also examine JAHCO standards and how they will impact physicians in a bigger way in the near future.
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Taking Practice Vitals: How are You Really Doing?If your practice documentation had vital signs what would it look like? How long has it been since you took an objective look at your practice operations? Have you asked your patients for feedback? Every practice should look beneath the surface for problems that can impact your customer experience, your workflow, and employee satisfaction. We will take a look at some of the many things that you might over look on a day to day basis.
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Risk Reduction Strategies: TQMQuality measurement, monitoring, and management are extremely important to the ultimate goal of improved patient health. Learn a philosophy of medical office management as well as a method of tracking, measuring, and implementing change to improve the quality of care. This session will prepare participants to respond to the need for quality measurements, and ultimately to minimize practice risk.
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Marketing The Practice in a Slow EconomyWhen the economy slows, successful, business-minded medical practices do not cut their marketing budget, they spend smarter. It is possible to grow your practice during a slow economy and we will give you the tips and knowledge to realign your strategy and get more bang for your marketing buck. After this session, you will walk away with key action items to put in place right away, no matter what shape the economy is in.
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If Healthcare is about well-being... It's a tall order, but Jerry Bridge will get us all motivated and up for the challenge. We will tackle the age old dilemma of getting more done. Watch, listen, and learn as he puts a new spin on increasing productivity, reducing stress and transforming service so that we can all be better prepared to tackle all that lies ahead of us. This presentation will take you on a compelling and exciting exploration into some of the principles, practices and tools for dealing powerfully with the flood of demands, tasks, activities, problems and opportunities coming at you - leaving leave you more confident, focused and effective.
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Fraud/Embezzlement PreventionJoin us in this informative session as we take a delicate look at this very serious issue. Learn to uncover high-risk areas for fraud and embezzlement in your office. We will also discuss write-offs, cash transactions, vacations, and preventive measures you can take to protect your practice.
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EMR: What You Don't KnowResistance is futile. EMR is fast becoming the norm. Setting up your systems up correctly is critical and will be a great asset to your practice in the long run. Learn what you need to look for in a good EMR system, and take a look at some of the protocols that should be in place if you are already using one. Find out what to do to avoid system glitches and overlap. Learn about incentives you can take advantage of with EMR in place.
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Employment Law: Updates and TipsThis session will improve your overall fluency in employment law. From discrimination and harassment to sick and injured staff, we will explore it all. Find out what steps are required for discipline in the workplace and the proper procedures for evaluating your employees. This session will also address what you need to know about the FLSA including: Exempt/Non-Exempt employees, pay requirements, overtime compensation and at-will employment.
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Efficient Patient ServicesHow long has it been since you have evaluated your system of patient services? It might be time to consider revamping old policies and taking a look at how to streamline your efforts. Learn tips, tools and techniques for improving overall communication. Test drive new methods that can improve appointment setting procedures, the handling of medical records and your personal efficiency.
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Effective Interviewing and HiringLearn valuable and effective techniques for interviewing and hiring based on your practice values and goals. The right team in your practice will lead to increased productivity, enhanced job satisfaction and staff longevity. Decide what qualities that are most important to your practice, then learn how to gather the appropriate information you need to make excellent hiring decisions.
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Fine Tuning Your OfficeDoes you practice need a face lift? How long has it been since you took a good look at your office? Have a seat in the waiting room can you hear what is being said at the Front Desk? Is your office clean and tidy; is the reading material up to date? Take a walk down the hallways, what can you hear? Is everyone working or playing? Be prepared to iron out the wrinkles in your practice before they become problems that can take you to the cleaners!
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Dealing with Sensitive Personnel IssuesA discrimination or harassment complaint can lead to huge legal expenses and a massive jury verdict. This program is an informative discussion of updates, reminders and tidbits for employers. Learn the do's and don'ts for avoiding lawsuits.
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Extraordinary Customer ServiceBreak through the limits of ordinary communication, outdated work habits, improve overall customer service and personal fulfillment. Transform conflict and stress into cooperation and peace of mind when you employ reliable methods for dealing with demanding patients, communication breakdowns, or the feeling of being overwhelmed by everything there is to do or handle. This session includes easy to use tools, form letters and scripts to help you put these skills to work in your practice.
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Legal Issues of TechnologyThis seminar identifies some of the legal issues of Technology that impact today's medical practice. Topics include legal considerations for web site development and email use, electronic health records, EMR system selection, HIPAA Security and Patient Privacy. Improve your understanding of these complex legal issues and insure that your practice uses technology effectively, without increasing your exposure to liability.
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Benchmarking Your Practice: What gets measured gets doneOperational efficiencies can significantly affect your bottom line, physician productivity, quality of care and customer satisfaction. This program will give you new skills and methods to improve your operations and your bottom line.
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Analyzing Managed Care ContractsReview the major definitions and critical contract provisions practices must consider when contracting and dealing with managed care. A listing of 20 Questions to Ask Before Signing a Managed Care Contract will be reviewed. An effective tool presenting a method to organize and effectively operate with managed care products will be provided.

Reimbursement

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Third Party & Patient CollectionsDeclining revenue and an ever-changing health care marketplace require aggressive action to mitigate these challenges and take advantage of opportunities. Join this lively, engaging program covering both insurance and patient collections. Receive tools, resources and best practices you can implement now.
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Prepare for Tomorrow’s Changes in Physician ReimbursementThe next five years will be a time of major transition from the Fee-for-Service payment system to a new quality of care and value-based care rewards system. These changes will not only affect Medicare and governmental payors, it will also mean changes in the payment methodologies for private payors.
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New Physician Reimbursement Methodologies 2014The future will see physicians ranked nationally on the provision of higher quality of care at lower cost. Learn what the Value-based modifier is and when it will impact your physician's payments. This is the future of reimbursement and you need to become knowledgeable as an employee in order to stay ahead of the game and know how to play for future success.
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Successful Patient CollectionsRhonda Granja will help you get the know-how you need to get your physicians compensated by insurance payers and obtain every dime you have coming. Make the most of declining reimbursement with pointers to get you paid the first time. Ask questions about your own unique situations. All billers and coders are invited to attend.
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Billing for Transitional Care Management ServicesThis webinar will discuss the qualifying patients, qualifying services, and billing for services. Following the program, the attendee should be able to introduce the Transitional Care Codes into their practices and have a working knowledge of the references for Transitional Care Codes.
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Battling for DollarsIn 2010, the American Medical Association's Health Insurer Report Card (NHIRC) found that the seven largest insurers incorrectly pay one in five claims. Learn the most frequently reported reason codes for denials and how to quickly respond so your claim gets paid within a reasonable timeframe.
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Key Reimbursement and Auditing for Mid-Level Providers Understanding the rules will help you avoid being flagged for audit because of incorrect billing. This session will explain the differences in billing patterns when working with mid-level providers. Get clarification on guidelines for Medicare and other third-party carriers.
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Patient Collections: Education Options are KeyLike it or not, the burden is on the practice to educate them if you want to expedite payment. We will discuss how to gather accurate patient information, the importance of having financial policies, and the legalities of collections. Having a method or system for expediting payments in a timely manner without negatively impacting patient relations is key to making the process work.
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Earn a Bonus for Value-Based Modifier ReportingIf your practice treats Medicare beneficiaries, you may qualify to earn incentive payments from the government for participation in the physician value-based modifier program. Even if you elect not to participate now, you will be penalized later for non-participation. The Centers for Medicare and Medicaid Services (CMS) is moving toward a physician reimbursement system that rewards value rather than volume. Learn what this new philosophy and payment system means to you and your practice in this 90 minute webinar.
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Quarterly Reimbursement UpdatesHaving a hard time staying up-to-date on all of the changes affecting your job in Healthcare? We will provide a summary of important changes and updates that your practice needs to know to stay on top of the latest coding and reimbursement rules.
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How to File Clean Claims and AppealsInsurance companies are always on the lookout for errors in claims. This webinar will address guidelines and tips to help improve claim submissions on the front end to avoid delay in payment for services. We will also discuss unfair payment practices and how you can protect the practice. Get tools, resources and expert guidance to help with filing appeals and correcting claims.
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Quarterly Carrier updatesThis webinar will give you a comprehensive look at the latest carrier changes and updates to stay on top of your reimbursement. Whether or not you currently see Medicare patients most of the private Carriers follow Medicare's lead.
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Get Paid Now - Collecting in the Face of Recession and ReformToday's patient-centered care model means that right now, more than ever, you need to know the latest techniques for capturing payments, reducing or eliminating the need for billing and turning old debt into cash now. This webinar will provide some of the latest tools, practices and policies for billing and colleting co-pays, deductibles, self pays and insurance balances.
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Surviving the Novitas TransitionStates Affected: TX, LA, MS, AR, CO, NM, OK. Novitas Solutions is transitioning in as the Part A and B Medicare Administrative Contractor (MAC). If you are currently submitting claims through Trailblazerhealth Enterprises, you need to prepare now for the Part B 11/19/12 transition to Novitas. Attention Providers enrolled for EFT: immediate action is required to avoid payment disruption. Did you get the memo (issued 5/11/12)? Timing is everything. Maxine will help you pave the way with a conversion plan to protect your reimbursement during the transition.
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Winning Carrier Denial AppealsThis one webinar could save your practice thousands of dollars recouped from denied claims. Get dozens of ideas and tips for bringing back reimbursement rightfully due. This in-depth session will provide an action plan with examples on how to win carrier appeals every time. Hear real-life examples, sound advice and get ready to fight for dollars rightfully due to your practice.
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Surgical Procedure Chart AuditingSurgical and procedure chart auditing is a skill that requires practice. Reviewing these records requires a knowledge of informed consent, procedure documentation requirements, and selection of the correct procedure code and diagnosis code.
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Conducting Payer Proof EM Chart AuditsJoin Sean M. Weiss, one of the industry's most sought after consultants for handling payer audits for physician practices and hospitals, via webinar on conducting "payer-proof" E/M chart audits. This webinar won't be like any other E/M chart auditing session you've attended in the past. Sean will give you his insight on what payers are really looking for and what they expect when conducting an audit – all based on his hands-on experience dealing with hundreds of payer audits!
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Winning the Appeals Game Webinar presentationLearn reasons for denials and how to write an appeal. Recovery Audit Contractors (RACs) and other government and commercial payer audits on the lookout for errors overpayments to take back. Make sure you aren't letting reimbursement fall by the wayside unnecessarily.
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Appeals, Refunds & Recoupment RequestsThis webinar will teach you the proper steps to appeal and win! Review sample appeal letter and receive instruction on the five levels in the appeals process. Participants will walk away with the knowledge they need to appeal insurance claims efficiently and effectively, resulting in accurate reimbursement and how to enhance the overall reimbursement cycle.
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Medicares New Preventive Services CoverageMore preventive services are being covered for the Medicare beneficiaries under the Accountable Care Act. PMI will address your questions on the details of providing and filing claims for these services. We will get you the specific coverage parameters for the newest preventive services for physicians, other qualified healthcare providers, including the Rural Health Clinics and the Federally Quality Health Clinics.
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Carrier Reimbursement StrategiesWith expenses increasing and reimbursement decreasing, practices are forced to take a second look at current operations and find ways to increase revenue and/or reduce expense. Help your providers secure every dollar rightfully due. This class will help you solve challenging reimbursement issues, overcome denials and receive correct payments. Take away tangible strategies and tips to successfully manage carrier reimbursement.
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Understanding the Medicare PFSRVU DatabaseBoth new and seasoned coders and billing professionals will benefit from this important topic. Our expert, Jeff Restuccio, will address why this database is so important for securing accurate reimbursement. Jeff audits over 6,000 charts per year and conducts over 35 live national seminars on coding and billing. Learn a systematic approach to billing that will help you secure every dollar rightfully entitled for services rendered.
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Five Levers of ProfitabilityPlanning a strategy around growth and future planning makes good business sense for your practice and can be the key to survival in tough economic times. This webinar, taught by physician management veteran, Bill Carbrey, will address five areas that impact the financial viability of the practice. Take steps now to improve your bottom line and stay compliant in today's evolving health care climate.
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Writing Effective AppealsThere are several reasons why an insurance claim can become delayed or denied. Whether the issue is inadequate payment, denial or rejection, it is imperative to appeal claims in a timely manner with as much supporting documentation as possible. It is just as important to properly write an appeal in order for your claim to be reconsidered and result in your favor.
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Five Important Tips for Successful Medical CollectionsUncover common errors in co-pay and deductible collections and improve the practice's bottom line. We will discuss the top collection problems in today's medical practices. Learn how to gauge whether or not you are on the right track and how to improve processes taking into account the legal and compliance expectations. Analyze what you have done in the past or what you are doing now, and lay the groundwork for a more efficient collections system moving forward.
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E/M Coding - Are You Leaving Money On the TableMany providers get comfortable with codes that may not always fit the bill. Your practice could be losing money by undercoding. The attention is in the details. Help get your practice paid correctly when you understand correct E/M rules. See how the documentation guidelines provide the roadmap for exact coding of claims.
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Independent Billers - Reinvent Yourself for Today's Healthcare MarketLet's face it the successes of today's independent billers may not produce the same results in the future. As this industry changes, billers must also reinvent their services and strengths to meet the needs of tomorrow's doctors and other healthcare providers. This session will focus on what you can do to better prepare for changes independent billers face. Our expert will share valuable tips for successfully working as an independent biller.
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Dealing with Underpayments and Over PaymentsWorking with denials and appeals can be tricky. This webinar will teach you the proper steps to appeal and win! Detailed instruction on understanding eligibility requirements and proper coding procedures. Pay close attention to deadlines, forms, your rights and carrier-specific appeal filing rules. Includes sample appeal letter and instruction on the five levels in the appeals process.
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Carrier Specific RulesGet proven tips and strategies to eliminate denials due to carrier-specific rules and guidelines. Most clinics waste time and money calling carriers for every denial. Learn effective means for managing multiple carrier-specific rules.
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Evaluation & Management AuditingDoug Arrington, Ph.D., FNP, CHC, CHRC, CMC, CPC, CPC-H, CPMA, Director of the Office of Billing Compliance at UT Southwestern Medical Center at Dallas This Billing Compliance expert will show you what to look for when auditing for E&M. Our presenter will demonstrate sample scenarios and illustrate what to look for in notes and documentation. Learn ways to ensure that documentation and level of service are in parity. This session focuses primarily on optimizing reimbursement through compliant strategies. Helps you communicate audit results to providers in a positive manner that will effect change.
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Stop Denials!Are you frustrated with bundling? Maxine will help you find your way with edits. Learn important information that will help you code your claims correctly. NCCI edits prevent improper payment when incorrect code combinations are reported. Bundling edits are primarily determined from CPT or other procedure codes submitted with a claim. They are secondarily affected by diagnosis codes and will take into account the most likely clinical scenario and/or the most comprehensive procedure performed. Important changes effective at the beginning of this year may impact your reimbursement if you don't understand this year's edit changes.
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Consumer Driven HC - The Microwave SocietyConsumers today are more educated and focused on quality than ever. New expectations are shifting the way we deliver health care. Pam Hellstrom, Vice President of Compliance for CHRISTUS Health Group will show us how to respond to a changing society as we take a look at alternate delivery systems and the trend toward transparency and accountability. Quality and speed are two increasingly important factors. Don't get left behind. Learn what a microwave society is and how consumer expectations are shifting the way we care for patients and how we are paid.
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Recovery Audit ContractorsMedicare has declared the RAC pilot program to be a big success. RACs, as they are known, recovered to Medicare more than six million dollars from health care providers in six states since 2005. Congress has made these private contractors a permanent fixture with plans to expand the program nationwide over the next two years. We will show you what to do in the event that your office is visited by a RAC.
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Navigating Claim Denials and AppealsThese days, it seems like we receive payments 50 percent of the time, the rest is denials. Did you know that often times the payers will deny on claim and pay another one that is for the exact same thing? Don't let it drive you crazy. Learn how to navigate your way through the ever changing face of the third party carrier and find the best way to file your appeal with them as well as Medicare.
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How to Rate a Billing ServiceWhether your practice is considering outsourcing billing to an outside service or you are already working with one, you won't want to miss the valuable tips shared in this session. You will learn how to determine when a billing service is helping or hurting your bottom line. Find out what becomes of your claims when they are processed outside the practice walls. Know what to look for in a billing service and determine if outsourcing is the best way to go for your office.
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Collecting in a RecessionWith rising numbers of underinsured patients, shrinking reimbursement and rising costs you need to fight for every dollar rightfully due to the practice. Providers need a fool-proof system for getting paid and guaranteeing patient balances, co-pays and deductibles. Billing and collections staff should be trained and empowered to collect effectively in our present day culture of patient-centered care. This presentation offers proven strategies and techniques for capturing payments, reducing or eliminating the need for billing, and turning old debt into cash. Participants will hear straight talk and learn direct strategies to address up-to-the-minute collection concerns.
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Friend or Foe-Tactics of 3rd Party PayersWe will review of some of the major carriers. What are their profit margins? We will take a look into several of the payer's ratings by various specialty associations. What tactics do they use to not pay your claims? This session is geared toward assisting the practice with tactics to play the insurance game and get paid.
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Simplifying "Incident To" ComprehensionCMS defines 'incident to' services as those performed incident to the physician professional service performed in the physician's office or the patient's home. Medicare has some very specific rules where 'incident to' is concerned. These rules are complex and very often misunderstood. 'incident to' rules are so abused that they have earned a spot on the OIG's Workplan for '08. This means the Office of the Inspector General will be keeping a close eye on these services, watching for abuse in this area. This session will help you to better understand the rules and avoid possible fraudulent billing for your mid-level practitioners.
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Deciphering and Using RBRVSWe will review the development of RBRVS reimbursement for physicians. We will discuss how best to utilize RBRVS to set practice fee schedules, analyze the costs of services provided in your practice and compute your internal conversion factor. This knowledge is a prerequisite for understanding and negotiating managed care contracts and making other financial decisions for your office or clinic in addition to preparing for future changes in reimbursement methods.
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Collections: Get Paid Now!Learn best practices for collecting from insurance companies and patients. Eliminate stall tactics, reverse bogus denials and down coding! Use state and federal laws in your favor. Collect co-pays, deductibles and insurance balances easily! Guarantee patient payment using easy pay. We will discuss effective methods for collecting from self-insured patients. Know where you stand legally.

Compliance

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Safe and Secure: OSHA and HIPAA Requirements for Medical PracticesLearn details about employer and employee responsibilities in providing and maintaining a workplace free from recognized hazards. Every health care facility must meet specific state and federal standards. This webinar will review guidelines for compliance with OSHA and HIPAA regulations. Safety and Privacy officers will find it extremely useful. Everyone on your staff will benefit from this knowledge.
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Essential Compliance Update 2014Lack of knowledge is not a valid defense when facing a non-compliance charge. Robert is a national expert in provider compliance. Receive real-world examples and feedback that is relevant to the compliance struggles in your office.
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HIPAA/OSHA Compliance for the Medical PracticeAs a manager, employer and medical office, do you have a good grasp of which HIPAA and OSHA compliance provisions directly impact your operations? Hear from our expert, Linda D’Spain as she covers some of the most important provisions you need to stay compliant. Get your questions answered in this informative session. Make sure your office is ready should an auditor knocks on your door. Review and revise compliance guidelines as appropriate and train staff what to do in questionable situations.
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Chart Auditing: An IRO's PerspectiveThe number of fraud and abuse allegations continues to rise each year. As a result of these allegations and the corresponding corporate integrity agreement (CIA/IA), many providers have engaged an independent review organization (IRO). In her role as CEO of Physicians Practice S.O.S. Group®, an approved IRO by the Office of Inspector General (OIG), Regina has seen the evidence first-hand -- poor quality or lack of documentation in the medical record can bring serious consequences to the provider and the practice.
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E/M AuditingThis session will go over the steps to maintain an effective E/M Auditing program. Industry expert, Terry Fletcher will teach participants how to perform E/M audit along with tools that you can use for internal documentation. A proactive approach will help you avoid costly penalties if an auditor discovers documentation problems.
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Privacy & Security Updates for the Medical PracticeThis class will review requirements needed to comply with the HIPAA Omnibus Rule including: revisions to Business Associate agreement forms and templates, HIPAA policies, notices of privacy practice, restrictions of the use of PHI for marketing, sales and fundraising, and employee training on new obligations.
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Using a Gap Analysis to Protect Your Practice from RiskA gap analysis is an important tool used in many industries to help identify corrective actions or bring an organization into compliance. Results are designed to guide leaders and provide benchmarks for improvement. Learn how to perform a gap analysis on your practice, perhaps the single most important (yet omitted) task when setting up an effective plan. Implementation of an effective compliance plan and program that covers federal and state laws is critical in this time of increased audit scrutiny.
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Defensive DocumentationIf your claims don't follow common billing patterns that the Office of the Inspector General and third-party payers use to measure against similar specialties, your office could be selected for an external audit. Your charts will tell the story and the documentation must explain the relevancy and justification for code selection. If it doesn't add up, a whole host of problems could arise causing a big financial disruption to the practice and may include allegations of fraud and abuse. Will the outcome be in your favor? Take steps now to ensure that your documentation meets the requirements.
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How to Prepare for a RAC AuditDid you know that under-coding is as likely to attract a RAC audit as over-coding? Medicare Recovery Audit Contractors (RACs) are in your neighborhood and you could be their next target. Will you be ready? This session will cover the essential steps for preparing for a RAC audit.
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New Privacy Compliance Enforcement at the State LevelOn September 1, Texas House Bill 300 (HB 300) went into effect, mandating more stringent patient privacy protections and stiffer penalties for violators in the state. More states will continue to follow suit.
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Compliance Is Not An Option: House Bill 300On September 1, Texas House Bill 300 (HB 300) goes into effect, mandating more stringent patient privacy protections and stiffer penalties for violators in the state. This webinar is a "must attend" for all healthcare staff that has access to patient data. Get prepared for a future HIPAA audit and avoid being targeted in the first place. Our experts discuss real life HIPAA audit outcomes and provide you with practical compliance measures.
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HIPAA - Now and In the FutureThe United States Department of Health and Human Services (HHS) Office for Civil Rights (OCR) is responsible for privacy and security enforcement under HIPAA and Health Information Technology for Economic and Clinical Health (HITECH) Act provisions. The OCR has announced that it is initiating Compliance Audits. This action precedes the release of the Final HIPAA/HITECH Act Privacy, Security, Breach Notification, and Enforcement Rules and will strengthen enforcement and accountability for compliance.
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Front Office Compliance Breach!Shortfalls in certain areas of front desk operations could mean lost income and big liability if your front office staff is not clear on current types of federal compliance requirements, violations, and enforcements. This session will cover the hot issues and hidden risks, plus what to do if a problem is detected.
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HIPAA Compliance Up CloseLearn key points on privacy practices and notices, including staff responsibilities. Review privacy policies against new HITECH Act requirements. Get an overview of definitions and regulation requirements for business associates, breach notification, definition of breach, strengthened right to restrict disclosures, accounting for disclosures, and many more. Find out how to determine whether a breach has taken place and how to properly notify the appropriate parties.
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Compliance Is Not An Option Series #3: Health Care FraudParticipate in a live talk with compliance Expert, D.K. Everitt, as he interviews Assistant U.S. Attorney and Chief of the Major Crimes Unit for the Western District of Texas. These gentlemen will address compliance in the medical practice and enforcement and penalties for practices that are not addressing these important compliance issues.
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Compliance is NOT an option: The Top 10 Compliance Risks Facing PhysiciansParticipate in a live talk with Compliance Expert, D.K. Everitt, as he interviews Washington D.C. attorney Robert Liles J.D., formerly of the U.S. Department of Justice (DOJ). Robert will discuss the Top 10 Compliance Risks Facing Physicians.
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Compliance is NOT an option: Environmental and Workplace SafetyParticipate in a live talk with Compliance Expert, D.K. Everitt, as he interviews Samuel J. Coffee, a senior consultant with Rimkus Consulting Group. These gentlemen will address environmental and workplace safety issues in the medical practice
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Paper to EMR: No Cloning AllowedImplementing an EMR system will change the relationship that you the coder, insurance specialist or the Office Manager have with your healthcare providers. Understand how your role will change. Learn from the lessons learned from the early adopters. Find out if there are audit issues from RAC's, ZPICs, PSCs or other external auditing agencies.
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The Audit Letter Is Here…Now What Do We Do?If you bill fee-for-service programs, your claims will be subject to review by Recovery Audit Contractors (RACs). RACs use proprietary software programs to identify potential payment errors in such areas as duplicate payments, fiscal intermediaries' mistakes, medical necessity and coding. RACs also conduct medical record reviews. Errors can happen on both ends. Computer hiccups can cause claim denials and trigger an automated audit review. You owe it to yourself and your practice to do your own background check. Be on the lookout for errors before the RAC's notify you of a concern. Take a proactive stance so that you know what to do if your practice receives and audit letter.
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Protecting your Practice from Workplace HazardsHealth care compliance officer, D. K. Everitt will help you to see your practice through a new set of eyes after listening to this audio. An expert in his field, he evaluates hundreds of facilities worker safety and health protection each month. His stories and anecdotes actually make the subject of safe occupational guidelines a fun and interesting discussion. He has authored several compliance books and has spent the last 25 years developing and managing corporate compliance programs.
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Practical Compliance Applications for Solo Physician Offices, Group Practices and ClinicsRobert Liles, JD, MBA, MHA, discusses the practical realities of trying to meet the statutory and regulatory challenges faced by small practices in today's heavily regulated health care environment. Learn how to modify your compliance practices to reduce the likelihood of RAC, ZPIC and MIC audits. Robert will discuss the government's current areas of enforcement and learn how to respond if your practice is audited. His Washington, DC law firm focuses on health care fraud defense and regulatory matters, representing health care providers in both civil and criminal proceedings. Before entering private practice, Robert served as Deputy Director for Legal Programs at the US Department of Justice, Executive Office for United States Attorneys.
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The OIG Work PlanReceive in-depth discussion of some vulnerable practice areas addressed by the OIG. Every year the OIG said they have identified millions of dollars that get returned back into the Medicare trust fund. Find how what they are looking at and how your practice could be throwing up a red flag. Everyone on your reimbursement team should know and understand how the OIG Work Plan can affect your practice.
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2013 Major CPT Codes Changes for PsychiatryBeginning 1/1/13, CPT changes include the creation of 11 new codes, 4 code revisions and the deletion of 27 codes. The new codes must be used for billing and coding documentation by all insurers. According to the 2013 CPT guidelines, Psychiatric service CPT codes are used to report general psychiatry, clinical psychiatry, and psychiatric therapeutic services and procedures.
5 Concerns of Medical Practice ManagersIf you are feeling a sense of burnout or lack of leadership ability as a medical office manager, you're not alone. There's so much new information to absorb that many managers begin to feel they are losing their edge. Maxine Collins will help you regain control and uncover solutions. Reinvigorate your sense of purpose, direction and empowerment as we provide resources and guidance for some of your toughest management issues.
Accountable Care Organizations and Their Impact On Your FutureDo you know what an Accountable Care Organizations (ACOs) is and how it could affect you? More physician practices are involved in establishing ACOs. As recently as July 9, the Centers for Medicare & Medicaid Services (CMS) announced the selection of 89 additional ACOs to participate in the Medicare Shared Saving Program.
Achieving Medical Necessity in your EMR/EHR TemplatesCMS has stated that cloning of records will most likely lead to denial of services due to lack of medical necessity and may lead to investigation of potentially fraudulent practices. If your role in the medical office involves documentation, coding, billing, auditing, management and compliance, don’t miss this session!
Administrative and Regulatory Updates for Texas-based Medical Offices Texas physicians and clinics - this one is for you! Get a quick, up-to-date review of all the issues that impact your operations.
Analyzing Managed Care ContractsReview the major definitions and critical contract provisions practices must consider when contracting and dealing with managed care. A listing of 20 Questions to Ask Before Signing a Managed Care Contract will be reviewed. An effective tool presenting a method to organize and effectively operate with managed care products will be provided.
Anatomy and Physiology for CodersICD-10-CM codes will require more detailed documentation in order to show medical necessity for services rendered by providers. Many of us use these terms every day but don't know what they mean. Improve your knowledge so you don't get left behind. Avoid denials and errors in claim filing. Get up to speed now with the clinical language of coding.
Ancillary ServicesIs your practice referring out procedures that could be efficiently performed in your office? Join this webinar to learn more about providing ancillary services that fit into your practice's environment, enhance patient care, and improve your profitability. There are only two ways any practice can improve operations - increase revenue or reduce expense. Get urgent information for assessing these opportunities in your practice. Learn to analyze your practice, find the seeds that can be planted to "grow revenue" in 2010 and beyond.
Appeals, Refunds & Recoupment RequestsThis webinar will teach you the proper steps to appeal and win! Review sample appeal letter and receive instruction on the five levels in the appeals process. Participants will walk away with the knowledge they need to appeal insurance claims efficiently and effectively, resulting in accurate reimbursement and how to enhance the overall reimbursement cycle.
Assessing Your Practice VitalsAudrey will provide expert guidance to help you assess practice performance and improve profitability. She will show participants how to benchmark practice ranking in relation to similar offices and specialties. Learn how to assess your practice's financial vital signs by analyzing areas where you could be losing money. There may be ways to save. Review areas that could be draining thousands of dollars. Learn how to monitor A/R and collections management, downcoding, missed charges, and operational inefficiencies.
Background Checks, References and Pre-Employment Testing for the Medical PracticeFailure to adequately check or test background of applicants can result in harm and liability for negligent hiring and reckless endangerment. BUT the “victims” of improper background investigations also have legal challenges under the Fair Credit Reporting Act, discrimination laws and invasion of privacy cases. The EEOC has issued rules governing the improper use of criminal record background checks.
Battling for DollarsIn 2010, the American Medical Association's Health Insurer Report Card (NHIRC) found that the seven largest insurers incorrectly pay one in five claims. Learn the most frequently reported reason codes for denials and how to quickly respond so your claim gets paid within a reasonable timeframe.
Benchmarking Your Practice: What gets measured gets doneOperational efficiencies can significantly affect your bottom line, physician productivity, quality of care and customer satisfaction. This program will give you new skills and methods to improve your operations and your bottom line.
Billing for Transitional Care Management ServicesThis webinar will discuss the qualifying patients, qualifying services, and billing for services. Following the program, the attendee should be able to introduce the Transitional Care Codes into their practices and have a working knowledge of the references for Transitional Care Codes.
Budgeting and Cash FlowStart on a path to better financial management comprehension. A good working budget gives you an idea of how much you will need on a monthly, quarterly, and annual basis to operate your facility. Before making decisions that will impact the financial health of your practice, you can plug the cost into your budget to gauge the affect on your bottom line. This session will walk participants through the steps needed.
Carrier Reimbursement StrategiesWith expenses increasing and reimbursement decreasing, practices are forced to take a second look at current operations and find ways to increase revenue and/or reduce expense. Help your providers secure every dollar rightfully due. This class will help you solve challenging reimbursement issues, overcome denials and receive correct payments. Take away tangible strategies and tips to successfully manage carrier reimbursement.
Carrier Specific RulesGet proven tips and strategies to eliminate denials due to carrier-specific rules and guidelines. Most clinics waste time and money calling carriers for every denial. Learn effective means for managing multiple carrier-specific rules.
Cash Flow in Hard Economic Times According to the American Medical Association, health insurers incorrectly pay one in five claims! But unpaid claims aren't the only problem areas that affect practice cash flow. Consider lack of standardization in insurance plan rules along with the rising copays and deductibles that are increasing patient payment burdens. This webinar will give you a fresh look at your payment policies and collection procedures. Make a positive impact on practice cash flow when you take a closer look into how the dollars are coming in the door.
Chart Auditing: An IRO's PerspectiveThe number of fraud and abuse allegations continues to rise each year. As a result of these allegations and the corresponding corporate integrity agreement (CIA/IA), many providers have engaged an independent review organization (IRO). In her role as CEO of Physicians Practice S.O.S. Group®, an approved IRO by the Office of Inspector General (OIG), Regina has seen the evidence first-hand -- poor quality or lack of documentation in the medical record can bring serious consequences to the provider and the practice.
Cloud ComputingCloud computing is the latest buzzword that can slash the cost of storing large amounts of digital records. Cloud services promise encrypted data to provide total security. Like oversees outsourcing of coding and billing functions, this alluring new technology presents confidentiality risks and should be approached with caution. Legal expert Robert W. Liles, Esq. explains.
Coding & Reimbursement Update 2014This webinar has been completely updated to include the latest information pertaining to physician reimbursement in 2014. Coders, billing staff and providers will all benefit from these updates to include coding changes, new and deleted edits, and guideline revisions impacting your practice's reimbursement. Attendees will also learn about proposed rules, physician fee schedule updates and implementation of certain provisions.
Coding and Billing for CardiologyRhonda Granja will help you get the know-how you need to get your physicians compensated by insurance payers and obtain every dime you have coming. Make the most of declining reimbursement with pointers to get you paid the first time. Ask questions about your own unique situations. All billers and coders are invited to attend.
Coding and Billing for PT, OT and Rehab ServicesMaxine Collins will cover the latest coding and billing guidelines for these services, both private carrier and Medicare reimbursement and coding. Review key definitions as well as important payment issues. This webinar touches on all the areas that directly impact the practice revenue. Exercise caution when dealing with areas of compliance. Get a comprehensive look here.
Coding Compliance and Training PlanThis session will go beyond auditing 101 and go into more detail on how audits vary, the gray areas and how no two auditors are alike. Jeff will bring forth his experience with thousands of audits to show how widely opinions vary. Specific examples of CC, HPI, ROS, and Exam from actual notes will be analyzed to illustrate the subjective nature of audits and how internal decisions need to be made concerning what is considered correct, incorrect or "documentation needs improvement."
Coding Digestive System ProceduresUnderstanding the anatomy of the digestive system is the first step to ensuring proper code selection. This webinar covers medical terminology and anatomy as well as common coding throughout the digestive system. Colonoscopies – screening – diagnostic/surveillance – code it right and get paid!
Coding for Infectious Disease: All SpecialitiesThe Department of Health and Human Services and the Centers for Disease Control and Prevention periodically publish their major concerns for the future in the US. What are these agencies currently focusing on? How can you help with these concerns? Learn what your practice needs to know to aid in preventing the spread of disease. Are you coding such occurrences according to the official guidelines? Review preparedness and correct coding of Community-Acquired Pneumonia, staph infection, STD/HIV, West Nile Virus, Septicemia, SARS, Sepsis, etc. You play a vital role in providing statistical information via coding to help prevent the likelihood of a future epidemic, and in emergency preparedness.
Coding for Medical Necessity and Quality CareAre you coding to the highest specificity possible? Is your provider getting every dime he/she is legally entitled to for the service provided? Learn how improving chart documentation and coding technique can not only increase reimbursement, but improve the quality of patient care.
Coding for OB/GYN in 2014It can be difficult to produce an accurate report if you are not up to date on the specific guidelines that regulate this specialty, and your mistake may have consequences for yourself, your practice or even your patient. This 90 minute session will tell you what you need to know. You will learn how to describe the structures of the female reproductive system, the appropriate medical terminology used to identify services and select codes and the appropriate use of modifiers.
Coding to the Nines: E/M CodingLearn all those fun E&M codes that begin with a 9. This session will take you through the essential steps that show you when to bill for an admission, follow-up, discharge, critical care and preventive medicine services visit. You will even learn how to deal with some of the trickier circumstances such as when the patient is in a skilled nursing facility or how to bill if the provider makes a home visit? There's a code for them all.
Collecting in a RecessionWith rising numbers of underinsured patients, shrinking reimbursement and rising costs you need to fight for every dollar rightfully due to the practice. Providers need a fool-proof system for getting paid and guaranteeing patient balances, co-pays and deductibles. Billing and collections staff should be trained and empowered to collect effectively in our present day culture of patient-centered care. This presentation offers proven strategies and techniques for capturing payments, reducing or eliminating the need for billing, and turning old debt into cash. Participants will hear straight talk and learn direct strategies to address up-to-the-minute collection concerns.
Collections: Get Paid Now!Learn best practices for collecting from insurance companies and patients. Eliminate stall tactics, reverse bogus denials and down coding! Use state and federal laws in your favor. Collect co-pays, deductibles and insurance balances easily! Guarantee patient payment using easy pay. We will discuss effective methods for collecting from self-insured patients. Know where you stand legally.
Compliance and Risk Management for CodersIf you have ever wondered how your role in the claims process affects your liability should the practice ever undergo a fraud investigation, then you won't want to miss a moment of this session. Our presenter will explore the risks and pitfalls that coders must be aware of. Learn the difference between actual behavior and expected behavior. Lower risk, improve compliance, performance and peace of mind while retaining your pride and sense of humor.
Compliance Is Not An Option Series #3: Health Care FraudParticipate in a live talk with compliance Expert, D.K. Everitt, as he interviews Assistant U.S. Attorney and Chief of the Major Crimes Unit for the Western District of Texas. These gentlemen will address compliance in the medical practice and enforcement and penalties for practices that are not addressing these important compliance issues.
Compliance Is Not An Option: House Bill 300On September 1, Texas House Bill 300 (HB 300) goes into effect, mandating more stringent patient privacy protections and stiffer penalties for violators in the state. This webinar is a "must attend" for all healthcare staff that has access to patient data. Get prepared for a future HIPAA audit and avoid being targeted in the first place. Our experts discuss real life HIPAA audit outcomes and provide you with practical compliance measures.
Compliance is NOT an option: Environmental and Workplace SafetyParticipate in a live talk with Compliance Expert, D.K. Everitt, as he interviews Samuel J. Coffee, a senior consultant with Rimkus Consulting Group. These gentlemen will address environmental and workplace safety issues in the medical practice
Compliance Is Not An Option: Personnel Compliance - Assessing Your TeamCan't we all just get along? Ever wonder why you have an easier time connecting with some employees over others? One of the most unpredictable variables in health care facilities today is personnel. Participate in a live interview with Compliance Expert, D.K. Everitt as he talks with Randall W. Fields and Kristine Arlitt about Staff Assessment screening. Our experts will explain the use of Personality Profiles to assess your staff. Do you have the right people in the right job functions? Some employees may be strongly inclined toward one area over another. You'll learn how to connect better with colleagues whose priorities and preferences differ from yours.
Compliance is NOT an option: The Top 10 Compliance Risks Facing PhysiciansParticipate in a live talk with Compliance Expert, D.K. Everitt, as he interviews Washington D.C. attorney Robert Liles J.D., formerly of the U.S. Department of Justice (DOJ). Robert will discuss the Top 10 Compliance Risks Facing Physicians.
Conducting Payer Proof EM Chart AuditsJoin Sean M. Weiss, one of the industry's most sought after consultants for handling payer audits for physician practices and hospitals, via webinar on conducting "payer-proof" E/M chart audits. This webinar won't be like any other E/M chart auditing session you've attended in the past. Sean will give you his insight on what payers are really looking for and what they expect when conducting an audit – all based on his hands-on experience dealing with hundreds of payer audits!
Constructing a Patient Centered Medical Home: Brick and MortarIf your practice has ever considered moving to a Patient-Centered Health Care Home practice model then don't miss this important session. Our expert presenter will take you through the principles and impact this service model has on patient and staff relationships. This is a perfect in-service session for your staff. Gather around a speaker phone and listen as Ewa explains how to set your practice apart from the competition.
Consumer Driven HC - The Microwave SocietyConsumers today are more educated and focused on quality than ever. New expectations are shifting the way we deliver health care. Pam Hellstrom, Vice President of Compliance for CHRISTUS Health Group will show us how to respond to a changing society as we take a look at alternate delivery systems and the trend toward transparency and accountability. Quality and speed are two increasingly important factors. Don't get left behind. Learn what a microwave society is and how consumer expectations are shifting the way we care for patients and how we are paid.
CPT Coding ConceptsThis Coding Concepts Webinar is a great introduction for providers, managers, billers, attorneys, and anyone who wants a thorough overview of key CPT and related concepts. In addition to a thorough review of CPT concepts, it also reviews the wealth of information outside the CPT® manual that is necessary for proper coding, billing and documentation.
CPT Coding FundamentalsLearn Current Procedural Terminology (CPT) coding in relation to correct physician reimbursement, patient satisfaction, office productivity and efficiency. Get familiar with the language of CPT and learn what works and doesn't work in coding. Understand what insurance carriers require when coding claims. Improve coding language skills and avoid upcoding. This class is appropriate for a beginning coder or anyone seeking a better understanding of the coding process.
Critical Issues in Pain ManagementRecent changes to Pain Management coding mean your practice could be losing money due to partial payments or denials. Additionally, this specialty is under more scrutiny from the Government than ever before because of incorrect coding and billing. New federal, state and private carrier Pain Management guidelines could place your practice at monetary and punitive risk if you are selected for audit.
Dealing with Sensitive Personnel IssuesA discrimination or harassment complaint can lead to huge legal expenses and a massive jury verdict. This program is an informative discussion of updates, reminders and tidbits for employers. Learn the do's and don'ts for avoiding lawsuits.
Dealing with Underpayments and Over PaymentsWorking with denials and appeals can be tricky. This webinar will teach you the proper steps to appeal and win! Detailed instruction on understanding eligibility requirements and proper coding procedures. Pay close attention to deadlines, forms, your rights and carrier-specific appeal filing rules. Includes sample appeal letter and instruction on the five levels in the appeals process.
Deciphering and Using RBRVSWe will review the development of RBRVS reimbursement for physicians. We will discuss how best to utilize RBRVS to set practice fee schedules, analyze the costs of services provided in your practice and compute your internal conversion factor. This knowledge is a prerequisite for understanding and negotiating managed care contracts and making other financial decisions for your office or clinic in addition to preparing for future changes in reimbursement methods.
Defensive DocumentationIf your claims don't follow common billing patterns that the Office of the Inspector General and third-party payers use to measure against similar specialties, your office could be selected for an external audit. Your charts will tell the story and the documentation must explain the relevancy and justification for code selection. If it doesn't add up, a whole host of problems could arise causing a big financial disruption to the practice and may include allegations of fraud and abuse. Will the outcome be in your favor? Take steps now to ensure that your documentation meets the requirements.
Diagnosis Coding for Pain ManagementRecent changes to Pain Management coding mean your practice could be losing money due to partial payments or denials. Additionally, this specialty is under more scrutiny from the Government than ever before because of incorrect coding and billing. New federal, state and private carrier Pain Management guidelines could place your practice at monetary and punitive risk if you are selected for audit.
Documentation AnalysisWill your office be ready for the advanced documentation requirements that will come with the conversion to ICD-10? Determine now whether provider documentation is sufficient for capturing data for evaluating, monitoring and improving quality of care. Learn about data quality outcome opportunities that help to address health care administrative needs.
Documenting for Medical NecessityThis goes beyond regular E/M documentation and takes a look at how the complete record needs to tell a story to support the medical necessity of the level billed. Beginning with the chief complaint as the title of the story and how the history and exam play a role in that story thereby making the medical decision making the ending of the story that sums up why the patient was seen and deserves the level of service that has been assigned.
E/M AuditingThis session will go over the steps to maintain an effective E/M Auditing program. Industry expert, Terry Fletcher will teach participants how to perform E/M audit along with tools that you can use for internal documentation. A proactive approach will help you avoid costly penalties if an auditor discovers documentation problems.
E/M Coding - Are You Leaving Money On the TableMany providers get comfortable with codes that may not always fit the bill. Your practice could be losing money by undercoding. The attention is in the details. Help get your practice paid correctly when you understand correct E/M rules. See how the documentation guidelines provide the roadmap for exact coding of claims.
E/M DocumentationWe will look at the documentation guidelines to identify ways to achieve the level of exactness that is needed to bill the claim correctly.
Earn a Bonus for Value-Based Modifier ReportingIf your practice treats Medicare beneficiaries, you may qualify to earn incentive payments from the government for participation in the physician value-based modifier program. Even if you elect not to participate now, you will be penalized later for non-participation. The Centers for Medicare and Medicaid Services (CMS) is moving toward a physician reimbursement system that rewards value rather than volume. Learn what this new philosophy and payment system means to you and your practice in this 90 minute webinar.
Effective Contract Negotiation And ManagementThe Affordable Care Act is already impacting contracts, particularly through the new health care marketplaces. Plans that are truly advantageous to the practice/facility must balance reimbursement & ease of administration. Our instructor, Rhonda Granja, will discuss some deal killers in an insurance contract.
Effective Interviewing and HiringLearn valuable and effective techniques for interviewing and hiring based on your practice values and goals. The right team in your practice will lead to increased productivity, enhanced job satisfaction and staff longevity. Decide what qualities that are most important to your practice, then learn how to gather the appropriate information you need to make excellent hiring decisions.
Efficient Patient ServicesHow long has it been since you have evaluated your system of patient services? It might be time to consider revamping old policies and taking a look at how to streamline your efforts. Learn tips, tools and techniques for improving overall communication. Test drive new methods that can improve appointment setting procedures, the handling of medical records and your personal efficiency.
Employment Law: Updates and TipsThis session will improve your overall fluency in employment law. From discrimination and harassment to sick and injured staff, we will explore it all. Find out what steps are required for discipline in the workplace and the proper procedures for evaluating your employees. This session will also address what you need to know about the FLSA including: Exempt/Non-Exempt employees, pay requirements, overtime compensation and at-will employment.
EMR Reimbursement & FinancingThe government is offering to pay you between $44,000 and $65,000 per physician to use an EMR, and providing millions in grants to help you select the right system. Learn how to qualify and earn the maximum allowable reimbursement (and avoid penalties), whether you already have an EMR system installed or not. Understand what subsidized resources are now available from the Regional Extension Centers (RECs) to help you get going. Give us an hour of your time to learn about this once in a lifetime reimbursement opportunity, and get an update on the dynamic "meaningful use" and EMR "certification" issues that are crucial to qualifying.
EMR: What You Don't KnowResistance is futile. EMR is fast becoming the norm. Setting up your systems up correctly is critical and will be a great asset to your practice in the long run. Learn what you need to look for in a good EMR system, and take a look at some of the protocols that should be in place if you are already using one. Find out what to do to avoid system glitches and overlap. Learn about incentives you can take advantage of with EMR in place.
Essential Compliance Update 2014Lack of knowledge is not a valid defense when facing a non-compliance charge. Robert is a national expert in provider compliance. Receive real-world examples and feedback that is relevant to the compliance struggles in your office.
Essential Diagnostic CodingICD-9-CM revisions are becoming even more specific, requiring more detailed documentation in preparation for ICD-10. Coders that rely only EMR selection are taking a big risk with your reimbursement. With more incremental changes to diagnostic coding already underway, your coding staff must keep up or get left behind.
Evaluation & Management AuditingDoug Arrington, Ph.D., FNP, CHC, CHRC, CMC, CPC, CPC-H, CPMA, Director of the Office of Billing Compliance at UT Southwestern Medical Center at Dallas This Billing Compliance expert will show you what to look for when auditing for E&M. Our presenter will demonstrate sample scenarios and illustrate what to look for in notes and documentation. Learn ways to ensure that documentation and level of service are in parity. This session focuses primarily on optimizing reimbursement through compliant strategies. Helps you communicate audit results to providers in a positive manner that will effect change.
Extraordinary Customer ServiceBreak through the limits of ordinary communication, outdated work habits, improve overall customer service and personal fulfillment. Transform conflict and stress into cooperation and peace of mind when you employ reliable methods for dealing with demanding patients, communication breakdowns, or the feeling of being overwhelmed by everything there is to do or handle. This session includes easy to use tools, form letters and scripts to help you put these skills to work in your practice.
Finding the Hidden Dollars in your PracticeNow that the physician reimbursement conversion factor has dropped a little over $36 per RVU to $33, survival skills are now in full force. It's time to uncover lost revenue and tighten the practice spending belt. Get ready to put on your detective cap and become a money sleuth to find revenue and put it to work building your practice.
Fine Tuning Your OfficeDoes you practice need a face lift? How long has it been since you took a good look at your office? Have a seat in the waiting room can you hear what is being said at the Front Desk? Is your office clean and tidy; is the reading material up to date? Take a walk down the hallways, what can you hear? Is everyone working or playing? Be prepared to iron out the wrinkles in your practice before they become problems that can take you to the cleaners!
Fire Up! Your TeamFar too many medical office workers suffer from underproductivity. This highly-engaging, skills-based webinar will diagnose employee performance issues and offer solutions that lead to immediate positive change. Discover the fuel that builds a happier, healthier, and more productive workplace. This session will inspire and equip your whole team to get Fired Up!
Five Important Tips for Successful Medical CollectionsUncover common errors in co-pay and deductible collections and improve the practice's bottom line. We will discuss the top collection problems in today's medical practices. Learn how to gauge whether or not you are on the right track and how to improve processes taking into account the legal and compliance expectations. Analyze what you have done in the past or what you are doing now, and lay the groundwork for a more efficient collections system moving forward.
Five Levers of ProfitabilityPlanning a strategy around growth and future planning makes good business sense for your practice and can be the key to survival in tough economic times. This webinar, taught by physician management veteran, Bill Carbrey, will address five areas that impact the financial viability of the practice. Take steps now to improve your bottom line and stay compliant in today's evolving health care climate.
Fraud/Embezzlement PreventionJoin us in this informative session as we take a delicate look at this very serious issue. Learn to uncover high-risk areas for fraud and embezzlement in your office. We will also discuss write-offs, cash transactions, vacations, and preventive measures you can take to protect your practice.
Friend or Foe-Tactics of 3rd Party PayersWe will review of some of the major carriers. What are their profit margins? We will take a look into several of the payer's ratings by various specialty associations. What tactics do they use to not pay your claims? This session is geared toward assisting the practice with tactics to play the insurance game and get paid.
Front Office Compliance Breach!Shortfalls in certain areas of front desk operations could mean lost income and big liability if your front office staff is not clear on current types of federal compliance requirements, violations, and enforcements. This session will cover the hot issues and hidden risks, plus what to do if a problem is detected.
Front Office Compliance Breach!Shortfalls in certain areas of front desk operations could mean lost income and big liability if your front office staff is not clear on current types of federal compliance requirements, violations, and enforcements. This session will cover the hot issues and hidden risks, plus what to do if a problem is detected.
Get Paid Now - Collecting in the Face of Recession and ReformToday's patient-centered care model means that right now, more than ever, you need to know the latest techniques for capturing payments, reducing or eliminating the need for billing and turning old debt into cash now. This webinar will provide some of the latest tools, practices and policies for billing and colleting co-pays, deductibles, self pays and insurance balances.
Health Care Reform Everyone is wondering how heath care reform will affect their practice. For 2011, the focus is on prevention. There are many changes in store not only for Medicare but also for commercial carriers as well. Preventive service coverage, new rules for deductibles and copays, and the appropriate HCPCS to pull it all together. Join us for an interactive webinar to discuss the changes and find the answer to the questions you need to know to insure success in the coming year.
HIPAA - Now and In the FutureThe United States Department of Health and Human Services (HHS) Office for Civil Rights (OCR) is responsible for privacy and security enforcement under HIPAA and Health Information Technology for Economic and Clinical Health (HITECH) Act provisions. The OCR has announced that it is initiating Compliance Audits. This action precedes the release of the Final HIPAA/HITECH Act Privacy, Security, Breach Notification, and Enforcement Rules and will strengthen enforcement and accountability for compliance.
HIPAA Compliance Up CloseLearn key points on privacy practices and notices, including staff responsibilities. Review privacy policies against new HITECH Act requirements. Get an overview of definitions and regulation requirements for business associates, breach notification, definition of breach, strengthened right to restrict disclosures, accounting for disclosures, and many more. Find out how to determine whether a breach has taken place and how to properly notify the appropriate parties.
HIPAA Survival in the Age of TechnologyAs we move further into the Digital Age, information is quickly becoming the currency of the future. The tools and resources that we have come to depend on have also left our information vulnerable to a whole new breed of criminal. The theft of medical identity and records is becoming more common each year, and you need to be prepared. Whether it is through malicious intent or internal oversight, a breach will leave you at fault and subject to civil or even criminal penalties including heavy fines and imprisonment.
HIPAA/OSHA Compliance for the Medical PracticeAs a manager, employer and medical office, do you have a good grasp of which HIPAA and OSHA compliance provisions directly impact your operations? Hear from our expert, Linda D’Spain as she covers some of the most important provisions you need to stay compliant. Get your questions answered in this informative session. Make sure your office is ready should an auditor knocks on your door. Review and revise compliance guidelines as appropriate and train staff what to do in questionable situations.
Hospital Offers to Purchase the Practice: What to Do?This session will address reasons that you should start preparing now for a possible hospital acquisition. This is a common question that is asked across the country as practices are suffering economic challenges, increased liabilities and decreased reimbursements. This informative session will identify reasons why it may be wise to start preparing for a possible hospital acquisition and provide tips on how to survive the valuation process. Advice and tools will be presented to help you evaluate potential losses and gains, address transitional issues, and review alternate survival strategies.
How Patients Score Your PracticePut yourself in your patients' shoes. What do you see? What would you change if you could? And why is that important? Here from PMI's own Linda D'Spain and Aric Bostick, whose FIRED UP training is guaranteed to spark the enthusiasm, energy and compassion in your office. Gather around a speaker phone and get excited about helping patients, solving problems and working alongside with your provider to exceed patient expectations.
How to Ensure a Bright Future for Your Independent Medical PracticeAttendees will learn how to adopt policies and procedures that will enhance the value of the practice for current and future patients. Look at national trends and regional variations of the private practice. Review important skills and techniques that everyone in your office needs now.
How to File Clean Claims and AppealsInsurance companies are always on the lookout for errors in claims. This webinar will address guidelines and tips to help improve claim submissions on the front end to avoid delay in payment for services. We will also discuss unfair payment practices and how you can protect the practice. Get tools, resources and expert guidance to help with filing appeals and correcting claims.
How to Perform A Practice Cost-AnalysisIn this session, we'll discuss a "secret weapon" more and more practices are using to improve and maintain a healthy bottom line. Decreased reimbursement and higher costs make implementation of a cost-analysis program an essential part of continued profitability in today's health care marketplace.
How to Prepare for a RAC AuditDid you know that under-coding is as likely to attract a RAC audit as over-coding? Medicare Recovery Audit Contractors (RACs) are in your neighborhood and you could be their next target. Will you be ready? This session will cover the essential steps for preparing for a RAC audit.
How to Rate a Billing ServiceWhether your practice is considering outsourcing billing to an outside service or you are already working with one, you won't want to miss the valuable tips shared in this session. You will learn how to determine when a billing service is helping or hurting your bottom line. Find out what becomes of your claims when they are processed outside the practice walls. Know what to look for in a billing service and determine if outsourcing is the best way to go for your office.
How to Successfully Evaluate, Hire and Manage an Outside Billing CompanyDoctors and other healthcare providers are often interested in working with an outside billing company but are unsure of what to expect. This session will explain what you should look for in a billing company, the reports you should expect to receive, communicating with the billing company and information you will need to provide the biller for optimum results. Learn how to measure the productivity and success of your billing company and the absolute musts that a billing company should already have implemented to protect your practice.
How Will Healthcare Reform Affect Your PracticeThe transition to health care reform doesn't have to cause an upheaval in your practice. Audrey Coaxum will give you practical tips for making the transition go smoothly. She will address the seven areas of the practice that will be impacted and what you can do now to prepare. Join this webinar and get ready to take some serious notes that will put you on track for the new year and beyond.
HR Fundamentals for Medical Practice ManagersPersonnel Management is one of the most important and risk-filled roles of the Practice Manager. Many office managers have taken on these responsibilities without formal training in employment laws and guidelines. This session will go over important human resource issues every manager should know in an effort to decrease risk for their group. We will cover federal laws governing payroll; worker's compensation; FLSA; FMLA; workplace discrimination and harassment.
HR Management Workshop: Getting the Most from Your TeamOur webinar leader, Maxine Collins, will provide tips on improving office productivity and becoming a better leader by seeking out and securing knowledgeable, flexible and engaged employees. This session will inspire you to lead with more confidence and purpose and improve overall team morale.
ICD-10 Coding for PediatricsBegin documentation detail now in order to get comfortable with the codes. This session will explain what’s new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences as compared to ICD-9. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
ICD-10 Coding for Primary CareWe will analyze some of the most frequently billed diagnoses such as structural differences (placeholders, laterality, 7th character) and much more. Nancy will give specific examples and crosswalks to help you understand differences in coding systems.
ICD-10 Coding for RadiologyGEMS translation table for about 440 ICD-9 diagnosis codes (for CT study) could result in 5,205 ICD-10 code choices when using the crosswalk. This session will take an in-depth look at the main code changes and differences from ICD-9 to ICD-10-CM.
ICD-10 Coding Fundamentals for Medical CodersA physician's Quality Scores and Health Grades are directly impacted by correct documentation and coding. With ICD-10 fast approaching, now is the time to assess documentation in the present to ensure you do it right the first time after October 1, 2014.
ICD-10 Diagnosis Coding for CardiologyThe devil is in the details, as the old saying goes. Cardiology coders must focus on the details to properly code for ICD-10. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy Maguire is leading the way better comprehension with specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into anticipation and excitement.
ICD-10 Diagnosis Coding for EndocrinologyEducation is the key, and Nancy Maguire is leading the way with ICD-10-CM education. Nancy will prepare you with the tools and skills needed to be ready for 2015. It’s a big deal, but it’s manageable. This webinar will address ICD-10 diagnosis coding for Endocrinologist offices. See what’s new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
ICD-10 Diagnosis Coding for Family PracticeLearn what's new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
ICD-10 Diagnosis Coding for OB/GYNGet an inside look at how much your coding life is about to change. The learning curve starts now. Come and listen as Nancy shares significant new code changes specific to Pregnancy, Childbirth and Puerperium. Develop your practice action plan now!
ICD-10 for Behavioral HealthDSM-5 does not parallel ICD-10 meaning that behavioral health coding is about to become much more complex! DSM is not a stand-alone, “HIPAA compliant” code set for Behavioral Health. You must understand ICD-10-CM. Nancy Maguire, coding boot camp leader, author, and industry expert, will go over the major changes to Behavioral Health to get you on the way to a smooth transition.
ICD-10 for EndocrinologyIf you know the rules of the game, you can develop a strategy and tactics needed to succeed in the new language. Education is the key, and Nancy Maguire is leading the way with ICD-10-CM education. Nancy will prepare you with the tools and skills needed to be ready for 2013. It's a big deal, but it's manageable.
ICD-10 for GastroenterologyGet specialty-specific examples such as: Z12.11 Encounter for screening for malignant neoplasm of colon-- “use additional” note will remind you to also code if there is a family history of malignant neoplasm from the Z80-section of codes. Nancy Maguire, coding boot camp leader, author, and industry expert, will go over the major changes to gastroenterology to get you on the way to a smooth transition.
ICD-10 for Managers and SupervisorsThis session will go over a suggested road map for ICD-10 implementation, including guidelines for preparing your clinicians, coders and billing staff. Those who don't take the time now to perfect documentation skills necessary to support the level of detail in the new coding system may get left in the dust as the transition takes place. Take the time now to examine the impact on your EHR. See examples of crosswalks from "9" to "10", and most importantly, understand the effect of implementation on your bottom line.
ICD-10 Fundamentals for Medical CodersICD-10 are alpha-numeric codes and very specific, with five times as many codes as ICD-9. Clinicians and coders will likely struggle during the transition. This training and education should be customized to the specific needs and specialty of your healthcare facility. Learn differences in coding and why you must work to improve your level of knowledge now in order to code in greater detail. Specific examples and crosswalks will be given.
ICD-10 Implementation - The Final StepsNancy Maguire, coding boot camp leader, author, and industry expert, lays out your education action plan and education timelines to get you to the finish line. CMS stands firm on the October deadline. If you have been procrastinating, the time for action is right now. This session is designed to help minimize your office's struggles during the transition. Identify specific needs of your health care facility and get your questions answered live by ICD-10 expert, Nancy Maguire.
ICD-10 Implementation Action PlanNancy Maguire, coding boot camp leader, author, and industry expert, will explain the nuts and bolts transition to ICD-10 including differences in coding, and why you must work to improve your level of knowledge now. ICD-10 codes require detailed documentation. Specific examples will be given to better illustrate the coding differences from "9" to "10." Begin your transition right here, right now in order to be ready by 2014. Nancy will also explain the three "P's" of successful transition.
ICD-10 Prep: Anatomy & Medical Terminology Key preparation for the conversion to ICD-10 will include a good foundation in Medical Terminology. Coders will need more in-depth knowledge of clinical terms in order to code properly in the ICD-10 system. This webinar will take a tour of the human body and explore information on cells, tissues, and organs that comprise the body systems in addition to completing a review of terms that will increase your skills and improve your reimbursement.
ICD-10 Readiness for CliniciansCMS continues to stand firm on the October 1, 2014 deadline. You cannot afford to climb the uphill battle with carriers when the denials start rolling in. ICD-10 is a multifaceted stone. Just as your coders must get up to speed on new coding characteristics, you must bring the clinical side of the transition up to par. Now is the time to begin perfecting your documentation skills to support the level of detail that will be required once ICD-10 comes into play. This fast-paced session will guide you through all the areas you need to know from a clinical standpoint.
ICD-10 Staff Training Assessment for the Medical OfficeAudrey Coaxum will show you how to assess training needs and start your office on the road to implementation. Get guidance on who needs training, how much, and how far in advance. Learn how to perform an office-wide training assessment and communicate with both clinical and administrative staff. Make the learning curve more manageable with steps you can begin right away.
ICD-10: Change, Challenge, CopingYou won't want to miss a minute of our 2010 Las Vegas Conference Keynote Speaker and nationally-known coding expert, Nancy Maguire. Transition more smoothly into ICD-10 with sound advice from the nation's top coding expert! Nancy will share early adoption methods guaranteed to make the whole process a lot easier. What challenges does your practice have? Take the stress out of the picture. Learn how preparation equals success not only with ICD-10, but also in everything you do. She will show you how to improve task management skills and create balance and satisfaction in your career.
ICD-10: Ready or Not, Here It ComesFasten your seatbelts. It's official. You and the rest of the nation will soon embark on a journey to convert your practice coding system to ICD-10. While the implementation date seems far off, it's really not when you think about the conversion that must take place to get your practice on board. Every practice must prepare for this important transition and test these new classification codes well before the deadline. Find out what you need to do to prepare now for those new 10 digit alpha-numeric codes.
ICD-10-CM Diagnosis CodesNancy Maguire, coding boot camp leader, author, and industry expert, will explain the nuts and bolts transition to ICD-10 including differences in coding, and why you must work to improve your level of knowledge now in order to code in greater detail. Specific examples will be given to better illustrate the coding differences from 9 to "10." Begin your transition right here, right now in order to be ready by 2013. Nancy will also explain the three "P's" of successful transition.
ICD-10-CM Diagnosis Codes: ORTHOPEDICSNancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for Orthopedics. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems.
ICD-10-CM Diagnosis Codes: Pregnancy & ChildbirthGet an inside look at how much your coding life is about to change. The learning curve starts now. Come and listen as Nancy shares significant new code changes specific to Pregnancy, Childbirth and Puerperium. Develop your practice action plan now! Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
ICD-10-CM Diagnosis Coding Family PracticeICD-10 codes from newborn to CAD, hypertension and chronic conditions. Family practice sees it all and there will be significant changes in diagnosis code assignments on October 1, 2013! Nancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for the Family Practice. See what's new, what documentation changes are in store, and how best to prepare to code in ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
ICD-10-CM Diagnosis Coding for OncologyThis all new webinar addresses the ICD-10-CM changes in store for oncology coding. Alpha-numeric diagnosis codes will be a challenge and their implementation will not be easy. Nancy has intimate knowledge of the new coding system. She has authored several books on ICD-10. With her proactive, enthusiastic approach, Nancy is just the person to you need to minimize the growing pains involved with learning this new language. This webinar will prepare you and get you excited about ICD-10.
If Healthcare is about well-being... It's a tall order, but Jerry Bridge will get us all motivated and up for the challenge. We will tackle the age old dilemma of getting more done. Watch, listen, and learn as he puts a new spin on increasing productivity, reducing stress and transforming service so that we can all be better prepared to tackle all that lies ahead of us. This presentation will take you on a compelling and exciting exploration into some of the principles, practices and tools for dealing powerfully with the flood of demands, tasks, activities, problems and opportunities coming at you - leaving leave you more confident, focused and effective.
Implementing a Records Retention & Destruction ProgramFailure to have a functional plan for the retention/destruction of medical records exposes your practice to multiple risks, including compliance violations and fines. An effective plan for records takes into consideration the possibility of litigation, investigations and audits. Make sure you have the correct system in place with clear procedures for proper implementation, maintenance and compliance.
Independent Billers - Reinvent Yourself for Today's Healthcare MarketLet's face it the successes of today's independent billers may not produce the same results in the future. As this industry changes, billers must also reinvent their services and strengths to meet the needs of tomorrow's doctors and other healthcare providers. This session will focus on what you can do to better prepare for changes independent billers face. Our expert will share valuable tips for successfully working as an independent biller.
Introduction to ICD-10 Coding for Ophthalmology and OptometryThis presentation will provide information to help eye care professionals understand, plan for, and implement the updated ICD-10 coding system on Oct 1, 2014. In addition, selected sections of specific eye care codes will be reviewed. Codes will be analyzed as an ICD-9 to ICD-10 crosswalk plus a review of the expanded ICD-10 codes.
Key Reimbursement and Auditing for Mid-Level Providers Understanding the rules will help you avoid being flagged for audit because of incorrect billing. This session will explain the differences in billing patterns when working with mid-level providers. Get clarification on guidelines for Medicare and other third-party carriers.
Legal Issues of TechnologyThis seminar identifies some of the legal issues of Technology that impact today's medical practice. Topics include legal considerations for web site development and email use, electronic health records, EMR system selection, HIPAA Security and Patient Privacy. Improve your understanding of these complex legal issues and insure that your practice uses technology effectively, without increasing your exposure to liability.
Managing Staff ConflictIt's a fact: staff performance is directly affected by how well people work together and support each other. When conflict is allowed to thrive, staff performance disintegrates and overall morale suffers. Unresolved disputes result in a chaotic, uncooperative work environment. A division among staff results in a lack of understanding and cooperation, which creates a negative environment and cripples productivity.
Marketing The Practice in a Slow EconomyWhen the economy slows, successful, business-minded medical practices do not cut their marketing budget, they spend smarter. It is possible to grow your practice during a slow economy and we will give you the tips and knowledge to realign your strategy and get more bang for your marketing buck. After this session, you will walk away with key action items to put in place right away, no matter what shape the economy is in.
Marketing to Reach the Audience You WantAs much as 80 percent of all physician encounters come from referrals. This program will explain how to generate more patient referrals by introducing marketing techniques that will build your patient base. Successful practices are now putting the focus back on their patients, using innovative marketing strategies that bring greater return on their investment. In 90 minutes, you will learn key marketing initiatives to implement right away. Increase your new-patient volume and successfully market to your current patients to increase patient retention and referrals.
Mastering Medical Decision MakingThis in-depth, 90-minute Webinar will cover the fundamentals of Evaluation and Management coding and documentation and provide an in-depth analysis of the Medical Decision Making (MDM) Process and its impact on the level of E & M service. Using specific clinical examples of Diabetes, hypertension, heart disease and glaucoma, the course will guide the participants through the different levels of MDM (Straightforward, Low complexity, Moderate complexity and High complexity), the specific documentation requirements and how they relate to the different levels of E & M (e.g., 99212, 99213, 99214 and 99215)
Maximizing Efficiency in the PracticeEveryone in the practice wears multiple hats and performs multiple roles. We function as medical professionals in a task-based environment. Do we have those roles assigned effectively; does management have a clear hold on time and effort for task completion, without a documented practice roadmap? Learn how to apply critical thinking skills to everyday processes and complexities within their practice. This webinar will show participants how to measure time, effort and cost value, and map out a plan for improvement.
Meaningful Use - Stage 2Stage 2 Meaningful Use changes, which were announced on August 23 and are set to begin as early as 2014, will lead to more coordination of patient care, reduced medical errors, elimination of duplicate screenings and tests and greater patient engagement in their own care. The changes will increase health information exchange between providers and promotes patient engagement by giving patients secure online access to their health information.
Meaningful Use and Patient EngagementMeaningful use objectives include involving the patient more in their own care. We will explain the objectives of Meaningful Use including patient engagement criteria and goals. Learn steps to achieving strong patient engagement and receive tools and resources to help you prepare.
Medical Coding BasicsOur presenter will provide hundreds of professional tips and guidelines that will make you a more efficient, versatile, and accurate coder. Current copies of CPT®, ICD-9-CM, and HCPCS Level II coding manuals are recommended for the most benefit from this session.
Medical Office Clinical ProtocolsStatistics show that a medical office will have at least one emergency arise per year. Is your office really prepared to save a life? How does your office handle patients with infectious disease such as TB? Make sure that all staff members are kept informed on proper procedures for emergency situations. This webinar will teach you how to extend protocols to everyone in the practice.
Medical Office Receptionist SkillsCustomer service is key at front desk, but it's time to reassess your policies and streamline your processes to ensure compliance and financial stability. Learn the skills needed to appropriately handle front-line communication, data collection, privacy and compliance issues, and much more.
Medicares New Preventive Services CoverageMore preventive services are being covered for the Medicare beneficiaries under the Accountable Care Act. PMI will address your questions on the details of providing and filing claims for these services. We will get you the specific coverage parameters for the newest preventive services for physicians, other qualified healthcare providers, including the Rural Health Clinics and the Federally Quality Health Clinics.
Modifier Myths and Must-KnowsThis session will explain the right way to use modifiers and dispel myths that you may have heard about using modifiers to communicate difficult, increased, separate, reduced, multiple and repeat services. We will go over the correct use of new modifier 33 and examine common ways in which the pre-op modifier is being improperly used. We'll also sharpen your knowledge of CPT guidelines related to modifier usage.
Motivate, Develop & Engage Your EmployeesMedical office managers are facing demands to do more with less - a trend that is clearly not going to change in the near future. Employee burnout and turnover is crippling to a medical practice. In this session, Linda D'Spain, CMPE, CMC, CMIS, CMOM, will provide tools for you to coach, motivate and mentor your employees. She has extensive human resource medical group knowledge. Build a strong practice with motivated and engaged employees that will become better team players, take greater enjoyment in their work and in the end, contribute valuable talent to your organization for the long term.
Navigating Claim Denials and AppealsThese days, it seems like we receive payments 50 percent of the time, the rest is denials. Did you know that often times the payers will deny on claim and pay another one that is for the exact same thing? Don't let it drive you crazy. Learn how to navigate your way through the ever changing face of the third party carrier and find the best way to file your appeal with them as well as Medicare.
Navigating the Risk Management Maze in Your PracticeWithout a solid plan, uncharted risk sources can sneak up and unexpectedly crush your operations. Dispel out-of-site-out-of-mind risk mentality. This program will identify both prevalent and hidden risk factors and explain simple strategies or more successful risk management. Physicians, Administrators, Supervisors and Compliance Officers are encouraged to listen on to the Webinar.
New Marketing InitiativesAs much as 80 percent of all physician encounters come from referrals. This program will explain how to generate more patient referrals by introducing marketing techniques that will build your patient base. Successful practices are now putting the focus back on their patients, using innovative marketing strategies that bring greater return on their investment. In 90 minutes, you will learn key marketing initiatives to implement right away. Increase your new-patient volume and successfully market to your current patients to increase patient retention and referrals. We will examine new ways in which physicians can capitalize on new marketing channels and avenues.
New Payment Methods to Stop Medical ShopliftingMedical services rendered without ever receiving payment is Medical Shoplifting. Your practice is required to be up to speed on new guidelines about the way funds are transacted. Improper handling of payments makes collecting directly from patients a risky and potentially costly area of your practice. Learn the benefits and the risks of today's payment methods.
New Physician Reimbursement Methodologies 2014The future will see physicians ranked nationally on the provision of higher quality of care at lower cost. Learn what the Value-based modifier is and when it will impact your physician's payments. This is the future of reimbursement and you need to become knowledgeable as an employee in order to stay ahead of the game and know how to play for future success.
New Privacy Compliance Enforcement at the State LevelOn September 1, Texas House Bill 300 (HB 300) went into effect, mandating more stringent patient privacy protections and stiffer penalties for violators in the state. More states will continue to follow suit.
Orthopedic Coding, Billing and ReimbursementBillers, Coders, Collectors, Front office, physicians, NPP’s and Administrators, attend this webinar to get orthopedicspecific guidance to support clean claims and reduce denials. Surgery Revisions can be complicated to code. Instructor will discuss utilization and specific Medicare manual references and provide real case studies to review in office diagnostics. Learn how to recognize billing and coding issues and be Medicare and AAOS compliant.
Paper to EMR: No Cloning AllowedImplementing an EMR system will change the relationship that you the coder, insurance specialist or the Office Manager have with your healthcare providers. Understand how your role will change. Learn from the lessons learned from the early adopters. Find out if there are audit issues from RAC's, ZPICs, PSCs or other external auditing agencies.
Patient Collections: Education Options are KeyLike it or not, the burden is on the practice to educate them if you want to expedite payment. We will discuss how to gather accurate patient information, the importance of having financial policies, and the legalities of collections. Having a method or system for expediting payments in a timely manner without negatively impacting patient relations is key to making the process work.
Practical Compliance Applications for Solo Physician Offices, Group Practices and ClinicsRobert Liles, JD, MBA, MHA, discusses the practical realities of trying to meet the statutory and regulatory challenges faced by small practices in today's heavily regulated health care environment. Learn how to modify your compliance practices to reduce the likelihood of RAC, ZPIC and MIC audits. Robert will discuss the government's current areas of enforcement and learn how to respond if your practice is audited. His Washington, DC law firm focuses on health care fraud defense and regulatory matters, representing health care providers in both civil and criminal proceedings. Before entering private practice, Robert served as Deputy Director for Legal Programs at the US Department of Justice, Executive Office for United States Attorneys.
Prepare for Tomorrow’s Changes in Physician ReimbursementThe next five years will be a time of major transition from the Fee-for-Service payment system to a new quality of care and value-based care rewards system. These changes will not only affect Medicare and governmental payors, it will also mean changes in the payment methodologies for private payors.
Preparing for ICD-10: Anatomy and Terminology for Medical CodersWhether your staff is new to medical coding or preparing for the transition from ICD-9 to ICD-10, this webinar will improve their ability to code accurately and effectively. This session will provide instruction on relevant anatomy & physiology and medical terminology. The focus will be on medical terms and concepts used to understand anatomy.
Primary Care - New Practice Options It is not uncommon for practices to lose out on revenue opportunities simply because they do not know the rules. This webinar will provide you with the latest information concerning services that you may have always provided to the patient, but have not been paid for in the past. Now, you may have the ability to secure reimbursement that the providers deserve for some of the preventive counseling and services that he or she provides in insuring that quality of care is achieved for each patient.
Primary Care: ICD-10 Diagnosis CodingNancy Maguire is leading the way with ICD-10-CM education to ensure that medical practice professionals have the skills and tools they need to be ready for 2013. This webinar will address ICD-10 diagnosis coding for primary care physicians. See what's new, what documentation changes are in store, and how you can prepare now for the impending switch from ICD-9 to ICD-10. Nancy will give specific examples and crosswalks to help you understand differences in coding systems. Her enthusiastic approach will turn apprehension into excitement in anticipation of the new coding system.
Privacy & Security Updates for the Medical PracticeThis class will review requirements needed to comply with the HIPAA Omnibus Rule including: revisions to Business Associate agreement forms and templates, HIPAA policies, notices of privacy practice, restrictions of the use of PHI for marketing, sales and fundraising, and employee training on new obligations.
Protecting your Practice from Workplace HazardsHealth care compliance officer, D. K. Everitt will help you to see your practice through a new set of eyes after listening to this audio. An expert in his field, he evaluates hundreds of facilities worker safety and health protection each month. His stories and anecdotes actually make the subject of safe occupational guidelines a fun and interesting discussion. He has authored several compliance books and has spent the last 25 years developing and managing corporate compliance programs.
Pump Up Practice Profits Your Own WayDon't miss this one-of-a-kind lecture with case study discussion on improving your practice's bottom line. Health care finance and practice management expert, Jerrie Weith, will guide you through revenue improvement principles and help you make informed decisions for practice improvement.
Quarterly Carrier updatesThis webinar will give you a comprehensive look at the latest carrier changes and updates to stay on top of your reimbursement. Whether or not you currently see Medicare patients most of the private Carriers follow Medicare's lead.
Quarterly Reimbursement UpdatesHaving a hard time staying up-to-date on all of the changes affecting your job in Healthcare? We will provide a summary of important changes and updates that your practice needs to know to stay on top of the latest coding and reimbursement rules.
Recovery Audit ContractorsMedicare has declared the RAC pilot program to be a big success. RACs, as they are known, recovered to Medicare more than six million dollars from health care providers in six states since 2005. Congress has made these private contractors a permanent fixture with plans to expand the program nationwide over the next two years. We will show you what to do in the event that your office is visited by a RAC.
Revenue Cycle ManagementIs your Practice a Peak Performer, and do you know the areas to identify to optimize your financial and operational success?
Risk Reduction Strategies: TQMQuality measurement, monitoring, and management are extremely important to the ultimate goal of improved patient health. Learn a philosophy of medical office management as well as a method of tracking, measuring, and implementing change to improve the quality of care. This session will prepare participants to respond to the need for quality measurements, and ultimately to minimize practice risk.
Running a Profitable Medical Practice in an Uncertain EconomyThis valuable webinar will stimulate thoughts on where dollars could be saved or spent in the right places and increase the profitability in your practice. Review top practice expense areas and identify opportunities to reduce costs and avoid hidden costs.
Safe and Secure: OSHA and HIPAA Requirements for Medical PracticesLearn details about employer and employee responsibilities in providing and maintaining a workplace free from recognized hazards. Every health care facility must meet specific state and federal standards. This webinar will review guidelines for compliance with OSHA and HIPAA regulations. Safety and Privacy officers will find it extremely useful. Everyone on your staff will benefit from this knowledge.
Simplifying "Incident To" ComprehensionCMS defines 'incident to' services as those performed incident to the physician professional service performed in the physician's office or the patient's home. Medicare has some very specific rules where 'incident to' is concerned. These rules are complex and very often misunderstood. 'incident to' rules are so abused that they have earned a spot on the OIG's Workplan for '08. This means the Office of the Inspector General will be keeping a close eye on these services, watching for abuse in this area. This session will help you to better understand the rules and avoid possible fraudulent billing for your mid-level practitioners.
Solving the Mystery of Meaningful UseThe requirements of meaningful use to qualify for incentive payments was released on July 13, 2010. The final rule definitively outlines all the specifics of Stage 1 meaningful use and clinical quality measure reporting to receive the incentive payments in 2011 and 2012.
Stop Denials!Are you frustrated with bundling? Maxine will help you find your way with edits. Learn important information that will help you code your claims correctly. NCCI edits prevent improper payment when incorrect code combinations are reported. Bundling edits are primarily determined from CPT or other procedure codes submitted with a claim. They are secondarily affected by diagnosis codes and will take into account the most likely clinical scenario and/or the most comprehensive procedure performed. Important changes effective at the beginning of this year may impact your reimbursement if you don't understand this year's edit changes.
Successful Patient CollectionsRhonda Granja will help you get the know-how you need to get your physicians compensated by insurance payers and obtain every dime you have coming. Make the most of declining reimbursement with pointers to get you paid the first time. Ask questions about your own unique situations. All billers and coders are invited to attend.
Surgical Procedure Chart AuditingSurgical and procedure chart auditing is a skill that requires practice. Reviewing these records requires a knowledge of informed consent, procedure documentation requirements, and selection of the correct procedure code and diagnosis code.
Surviving the Novitas TransitionStates Affected: TX, LA, MS, AR, CO, NM, OK. Novitas Solutions is transitioning in as the Part A and B Medicare Administrative Contractor (MAC). If you are currently submitting claims through Trailblazerhealth Enterprises, you need to prepare now for the Part B 11/19/12 transition to Novitas. Attention Providers enrolled for EFT: immediate action is required to avoid payment disruption. Did you get the memo (issued 5/11/12)? Timing is everything. Maxine will help you pave the way with a conversion plan to protect your reimbursement during the transition.
Taking Advantage of Incentive ProgramQuality reporting is becoming mandatory! It is embedded in the provisions of Health Care Reform. You can still earn incentive bonuses for participating in PQRI and E-prescribing for Medicare for your Physicians in 2011! The incentives are declining! Soon your practice will be penalized for not reporting quality measures and electronically prescribing for Medicare! Get "money back" from the government while you can to help pay for the implementation of these soon-to-be required programs in your office.
Taking Practice Vitals: How are You Really Doing?If your practice documentation had vital signs what would it look like? How long has it been since you took an objective look at your practice operations? Have you asked your patients for feedback? Every practice should look beneath the surface for problems that can impact your customer experience, your workflow, and employee satisfaction. We will take a look at some of the many things that you might over look on a day to day basis.
Teambuilding for Practice SuccessThis webinar will address interpersonal threats to practice success including toxic communication styles, generational work style differences and unmotivated staff. Don't get derailed by communication problems, petty conflicts or motivation problems at work. Challenge your staff to check the attitude at the door. Start coaching your team members to develop greater professionalism and begin to manage their performance more effectively.
Texas Worker's CompensationThis webinar is designed to provide some introductory information for those new to medical office procedures regarding the processing of Workers’ Comp claims as well as providing an update for those who are currently working within the system. Billers and coders will learn simple answers to questions that may be causing problems in reimbursement. Participants will be instructed on how to effectively appeal for both services denied that the physician feels is necessary for the patient and an organized method of handling claim denials.
The Art of Renegotiating Insurance ContractsWith a regular review of your largest contracts and with a successful contract negotiation with he insurance company, it is not unreasonable to achieve a contract for 150%+ of Medicare for procedures and office visits.
The Audit Letter Is Here…Now What Do We Do?If you bill fee-for-service programs, your claims will be subject to review by Recovery Audit Contractors (RACs). RACs use proprietary software programs to identify potential payment errors in such areas as duplicate payments, fiscal intermediaries' mistakes, medical necessity and coding. RACs also conduct medical record reviews. Errors can happen on both ends. Computer hiccups can cause claim denials and trigger an automated audit review. You owe it to yourself and your practice to do your own background check. Be on the lookout for errors before the RAC's notify you of a concern. Take a proactive stance so that you know what to do if your practice receives and audit letter.
The Dos and Donts of Physician CredentialingThe credentialing process addresses the needs of costconscious patients with high standards for excellence in the delivery of service. In-network participation in a Managed Care Organization (MCO) gives patients peace of mind that a physician is both qualified to render care and billing at a reasonable rate.
The Future of the Private PracticeLooking forward 10 years or even as little as five years, the medical practice will have a different look and feel. President Obama is moving forward with plans to overhaul Medicare, cut fraud and waste and get U.S. health care facilities on board to Electronic Health Records. This session will examine trends to improve health care records management and quality of care. Emergining technologies continue to impact both the clinical and administrative sides of the house. Take a glimpse at the practice of the future: paperless office, contract-free physicians, and much more. We will also examine JAHCO standards and how they will impact physicians in a bigger way in the near future.
The Most Common Coding Errors and How to Avoid ThemThere is a wealth of information outside the CPT® manual that is necessary for the coder to perform his/her job correctly. Jeff combines over 15 years preparing students for coding certification exams and working with billers to provide a unique perspective on the many challenges facing medical coders today. He will contrast the pure coder from a biller/coder. Rules and guidelines differ based on carrier and state.
The OIG Work PlanReceive in-depth discussion of some vulnerable practice areas addressed by the OIG. Every year the OIG said they have identified millions of dollars that get returned back into the Medicare trust fund. Find how what they are looking at and how your practice could be throwing up a red flag. Everyone on your reimbursement team should know and understand how the OIG Work Plan can affect your practice.
The Value of Patient ServiceThis webinar will explore areas of patient expectations and how to handle issues that arise around service. Receive tools to help your practice be successful in service to your patients. We will also explore what your practice image or brand says about your practice.
Third Party & Patient CollectionsDeclining revenue and an ever-changing health care marketplace require aggressive action to mitigate these challenges and take advantage of opportunities. Join this lively, engaging program covering both insurance and patient collections. Receive tools, resources and best practices you can implement now.
Top 10 Ways to Save Money in Your PracticeIn today's economic climate, it becomes more important that Practice Managers and Coding/Billing Specialists find ways to increase revenue and reduce the costs of practice operations. Many times physicians and their staff are forced to go back to the old management principles and add our unique ideas to accomplish the goal of saving dollars in our offices/clinics. Through research, years of experience, and yes, trial and error, I will share with you the top 10 ways that I have found can help curb expenditures and improve revenues in many practices. Find out if your practice is one of many that has inadequate training and is costing you thousands of dollars. You will gain confidence in helping your physicians make wise choices and learn multiple ways to SAVE your practice thousands of dollars!
Train Your Providers: E & M ServicesHow many times have you wished your physician could hear all of the helpful information that you receive at PMI's classes? Now we will help you train your physician to make better use of evaluation and management services. Learn tips and tricks to help your provider navigate the confusing word of coding evaluation and management services. Teach your providers the right way, not just the safe way.
Transforming the Front Desk StaffIf your front desk personnel are not properly trained, the entire practice pays the price through lost revenue, patient dissatisfaction, and compliance violations. This webinar will teach critical thinking skills needed to appropriately handle front-line communication, data collection, privacy and compliance issues.
Understanding the Medicare PFSRVU DatabaseBoth new and seasoned coders and billing professionals will benefit from this important topic. Our expert, Jeff Restuccio, will address why this database is so important for securing accurate reimbursement. Jeff audits over 6,000 charts per year and conducts over 35 live national seminars on coding and billing. Learn a systematic approach to billing that will help you secure every dollar rightfully entitled for services rendered.
Using a Gap Analysis to Protect Your Practice from RiskA gap analysis is an important tool used in many industries to help identify corrective actions or bring an organization into compliance. Results are designed to guide leaders and provide benchmarks for improvement. Learn how to perform a gap analysis on your practice, perhaps the single most important (yet omitted) task when setting up an effective plan. Implementation of an effective compliance plan and program that covers federal and state laws is critical in this time of increased audit scrutiny.
What They Didn't Teach you in Coding ClassYou studied hard and passed your exam - you made yourself an expert in coding! But wait, there's more? Once you've been indoctrinated as a coder, you realize that there is so much more beyond the books to being a successful coder. You quickly begin to see how your role affects overall practice performance and compliance. In this session, we will take a holistic view of coding to help you maximize your performance as a coding professional.
What You Don't Know About OSHA CAN Hurt You!The Occupational Safety & Health Administration (OSHA), part of the U.S. Department of Labor, is responsible for creating and enforcing standards of workplace safety. Complying with OSHA rules protects your staff from injury and your business from expensive fines, legal costs and even criminal liability. The more you know about OSHA, the better you can protect yourself, your co-workers, or your employees. Protecting workers’ safety and health is the right thing to do for business. It saves money and adds value to the organization.
Winning Carrier Denial AppealsThis one webinar could save your practice thousands of dollars recouped from denied claims. Get dozens of ideas and tips for bringing back reimbursement rightfully due. This in-depth session will provide an action plan with examples on how to win carrier appeals every time. Hear real-life examples, sound advice and get ready to fight for dollars rightfully due to your practice.
Winning the Appeals Game Webinar presentationLearn reasons for denials and how to write an appeal. Recovery Audit Contractors (RACs) and other government and commercial payer audits on the lookout for errors overpayments to take back. Make sure you aren't letting reimbursement fall by the wayside unnecessarily.
Wound Care Coding2012 offers some good news for healthcare providers furnishing wound care services! Codes have been simplified and there is an increase in RVU's! Maxine Collins, MBA, CPA, CMC, CMIS, CMOM will provide a summary of the changes in Active Wound Care Management and Excision Debridement codes. Don't miss this important information on these changes in Wound Care coding that may help your bottom line. Documentation is more important than ever! Find out what is new in wound care treatment. Wound Care Services are always being scrutinized. Learn about the new requirements for proper documentation that would help your practice or clinic withstand audit scrutiny.
Writing Effective AppealsThere are several reasons why an insurance claim can become delayed or denied. Whether the issue is inadequate payment, denial or rejection, it is imperative to appeal claims in a timely manner with as much supporting documentation as possible. It is just as important to properly write an appeal in order for your claim to be reconsidered and result in your favor.
Z Codes: An Important New Piece of the ICD-10-CM PieIntroducing the new Z Codes, soon to replace V codes as part of the ICD-10-CM transition. No longer just a Supplementary Classification status, Z codes will gain recognition as a real live Chapter (21) upon implementation of ICD-10. Chapter 21 is titled: "Factors Influencing Health Status and Contact with Health Services." The increased specificity of Z-codes is designed to help get claims paid faster and with fewer errors, requests for medical records, or chart reviews (we hope). Get an expert explanation as to why some "Z" codes are only primary, only secondary, or can be in either primary or secondary diagnosis slot. Also learn when Z codes should not be used.

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