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Get direct access to practice management experts, no matter where you are.

TOTAL ACCESS subscription service gives you all of this:

  • Weekly Live Webinars where you can ask specific questions and get direct answers on a variety of current topics important to your practice
  • 24-hour access to the TOTAL ACCESS Audio Library with more than 200 hours of pre-recorded training sessions. Choose from 100+ topics targeted topics
  • A fast way to bring both experienced and new staff up-to-speed on current issues

Total Access Live Webinars

12/7/2021  12:00 PM - 1:00 PM CT
Increasing Employee Engagement in Your Practice
Presented by Bettinna Signori

Total Access Audio Library
Choose from:
ICD-10 Coding  | Other Coding  | Compliance | Management | Reimbursement
topics below.

Sample a topic below by clicking on the speaker graphic.


Avoid ICD-10 Denials for Medical Necessity
Recorded: 11/1/2016
Coders and Clinicians: Communication and Documentation Improvement
Recorded: 5/17/2016
Top 10 Billing and Coding Errors that cause Denials and Rejections
Recorded: 4/19/2016

Other Coding

Coding for Chronic Conditions
Recorded: 7/14/2021

E&M Guideline and Legislative Updates
Recorded: 6/24/2021

Modifiers – Know When and Why to Use Them
Recorded: 12/10/2020

How to Prevent Medical Necessity Denials
Recorded: 7/28/2020

Outpatient E and M Coding for Pediatrics: 2021 and Beyond
Recorded: 11/18/2020

Making Sense of Multiple E/M Guidelines for 2021
Recorded: 11/10/2020

Medical Necessity and Nature of Presenting Problem
Recorded: 10/27/2020

Coding and Billing for OB-GYN
Recorded: 9/23/2020

Coding and Billing for Primary Care
Recorded: 8/20/2020

HCC Coding and Its Impact on your Revenue
Recorded: 9/10/2020

Coding and Billing for Endocrinology
Recorded: 8/5/2020

Coding and Billing for Rural Health Clinics
Recorded: 7/14/2020

2021 E/M Documentation and Coding Changes
Recorded: 6/3/2020

Coding and Billing for Pain Management
Recorded: 7/7/2020

Private Payers and Telehealth in the Age of COVID-19
Recorded: 3/31/2020

How to Get Paid for Providing Virtual Services
Recorded: 3/25/2020

NCCI Edits - Take Advantage of Opportunities and Avoid Pitfalls
Recorded: 3/13/2020

Summary of What’s New in CPT
Recorded: 11/21/2019

Documenting and Coding for Medical Necessity
Recorded: 12/17/2019

The Fundamentals of Medical Coding
Recorded: 10/3/2019

ICD-10-CM Code Updates - Effective October 1
Recorded: 8/28/2019

CPT Coding Refresher
Recorded: 8/22/2019

How to Successfully Transition from Coder to Auditor
Recorded: 7/25/2019

ICD-10-CM Coding Refresher
Recorded: 6/19/2019

Coding for Care Management Services
Recorded: 4/11/2019

Coding for Chronic Care Management
Recorded: 7/25/2018

EM Chart Auditing Basics
Recorded: 3/21/2019

HCPCS Coding in 2019
Recorded: 3/13/2019

How to Properly Unbundle Surgical Procedures
Recorded: 3/6/2019

Medicare Preventive Services and Screenings
Recorded: 10/6/2020

OB/GYN Coding Updates & Challenges
Recorded: 1/31/2019

Coding and Auditing E/M Services
Recorded: 12/5/2018

Coding for Infusions and Injections
Recorded: 11/29/2018

Mastering Modifier Usage
Recorded: 10/4/2018

Auditing Surgical Services
Recorded: 9/28/2018

Prepare Now for Major Changes to E/M Coding
Recorded: 9/19/2018

Coding and Auditing Telemedicine Services
Recorded: 8/8/2018

E/M Coding Strategies for Endocrinology- Helping Providers “Code by the Rules”
Recorded: 6/26/2018

Risk Adjustment for Providers and Medical Coders
Recorded: 6/14/2018

The ABCs of CPT Coding
Recorded: 5/22/2018

Understanding the ICD-10-CM Guidelines
Recorded: 4/11/2018
Modifiers That Raise Red Flags
Recorded: 2/13/2018
E M Auditing - Telling an Accurate Patient Story
Recorded: 11/21/2017
45 Coding and Billing Concepts You Should Know
Recorded: 7/12/2017
Modifiers - Tell It Like it Is
Recorded: 7/6/2017
The Fundamentals of Medical Coding
Recorded: 6/29/2017
Leveling EM Services in EHR
Recorded: 6/14/2017
How to Reduce your Practice’s Denial Rates
Recorded: 4/18/2017
The Importance of Correct Modifiers For Payment and Compliance
Recorded: 3/30/2017
E/M Audit Issues Brought on by EHR Templates
Recorded: 2/16/2017
Auditing Essentials for Compliant Billing Practices
Recorded: 11/22/2016
Avoid ICD-10 Denials for Medical Necessity
Recorded: 11/1/2016
Billing Compliance versus Coding Compliance
Recorded: 8/4/2016
Conquer the Complexities of Coding for Chronic Conditions
Recorded: 6/22/2016
Effective Use of Modifiers
Recorded: 5/25/2016
Coders and Clinicians: Communication and Documentation Improvement
Recorded: 5/17/2016
Top 10 Billing and Coding Errors that cause Denials and Rejections
Recorded: 4/19/2016
Medical Coding Basics
Recorded: 2/11/2016
Diagnostic Coding Accuracy
Recorded: 11/24/2015
CPT Coding Fundamentals
Recorded: 10/27/2015


Medical Front Office Mastery
Recorded: 9/30/2021

How to Improve Wellness for Your Medicare Beneficiaries
Recorded: 7/29/2021

Engaging Patients Through Care Management Services
Recorded: 6/16/2021

Optimizing Revenue Cycle Management
Recorded: 5/19/2021

Auditing - Standing Your Ground with Payers
Recorded: 4/20/2021

Leadership Fatigue
Recorded: 2/19/2021

Practice Management Update for 2021
Recorded: 1/14/2021

COVID-19 Medical Practice Management Recovery and Survival Guide
Recorded: 6/17/2020

How to Fire a Patient
Recorded: 4/1/2020

10 Steps to Financial Success in the Medical Office
Recorded: 3/18/2020

Averting Burnout in Your Practice
Recorded: 3/11/2020

Front Office as the Gatekeeper
Recorded: 2/20/2020

Multicultural Communications and Anti-Discrimination Protocols
Recorded: 11/13/2019

Carrier Contract Termination - Prevention and Appeal Strategies
Recorded: 12/10/2019

Improving the Patient Experience of Care
Recorded: 9/24/2019

How to be a Best-run Practice
Recorded: 5/29/2019

Outsourcing Your Billing - Is it for you?
Recorded: 6/12/2019

Sexual Harassment Prevention Basics
Recorded: 4/23/2019

No Cost Ways to Market Your Practice
Recorded: 4/24/2019

All You Need to Know About MIPS
Recorded: 4/17/2019

Critical and Compliant Employee Documentation Skills
Recorded: 2/27/2019

Strategies for Successful Payer Contract Negotiations
Recorded: 12/11/2018

Active Shooter Response Preparedness
Recorded: 9/20/2018

Moving from Passive Patients to Self Managed and Engaged
Recorded: 10/10/2018

Create a Dynamic Work Environment to Improve Employee Retention
Recorded: 9/13/2018

Check Your Own Stats - Practice Financial Well-being
Recorded: 8/22/2018

Keys to Optimizing Your Revenue Cycle
Recorded: 6/28/2018

Managing by Statistics
Recorded: 7/17/2018

Top Areas to Improve your Revenue and Medical Office Cycle
Recorded: 11/12/2015

Dealing with Difficult Team Members and Patients
Recorded: 11/15/2018

13 Success Strategies for Today's Healthcare Leader
Recorded: 6/6/2018

Professional Use of Social Media in Your Practice
Recorded: 5/10/2018

Optimizing Your Front Desk Operations
Recorded: 5/1/2018

Policies and Procedures to Grow Your Practice
Recorded: 4/17/2018

Medical Scribes: Documentation & Optimization
Recorded: 4/5/2018

Prioritizing the Patient Experience
Recorded: 3/28/2018
Be a Millennial Magnet - How to Attract, Manage and Engage this Workforce
Recorded: 3/13/2018
Effective Patient Scheduling
Recorded: 2/20/2018
Do You Run Your Practice or Does It Run You?
Recorded: 1/4/2018
Millennial Retention Strategies for the Medical Practice
Recorded: 12/20/2017
Practice Fitness Test - Use Data to Enhance Your Performance
Recorded: 11/16/2017
Quality Data and Physician Compare
Recorded: 10/31/2017
Emergency Preparedness & Disaster Planning - What if it Happens to Us?
Recorded: 10/12/2017
FAQs - Medical Records Issues
Recorded: 9/28/2017
Transforming Your Revenue Cycle for Success
Recorded: 9/19/2017
Managing Value in a Fee-for-Service World
Recorded: 9/7/2017
How To Be The Boss Of The Front Desk
Recorded: 8/17/2017
Managing Challenging Patients and Staff
Recorded: 6/7/2017
Copy/Paste - EHR Benefits and Risks
Recorded: 4/12/2017
Achieving Success at the Front Desk- Impacting the Patient Experience
Recorded: 3/21/2017
How to Use Social Media to Market Your Practice and Enhance Patient Relations
Recorded: 2/28/2017
Meaningful Use Reporting Deadline March 13th
Recorded: 2/21/2017
PCI Compliance - Securing Patient Data
Recorded: 1/31/2017
Understanding the Current State of a Patient-Oriented Experience
Recorded: 1/26/2017
Compliance Essentials - Initiating a Compliance Program in your Practice
Recorded: 10/18/2016
Reducing Lost Charges and Payments in the Medical Practice
Recorded: 1/17/2017
Human Resource Changes Which Could Impact Your Practice
Recorded: 12/28/2016
Financial Management: Monitoring Your Practice Vital Signs
Recorded: 11/2/2016
What Every Practice Needs to Know about MACRA - Prepare Now to Become a Data Driven Practice
Recorded: 10/26/2016
Documentation Fundamentals
Recorded: 9/29/2016
Are You Prepared to Comply with the New FLSA Requirements?
Recorded: 10/5/2016
Collecting Every Dollar Due
Recorded: 10/4/2016
Reasonable and Necessary Navigating Carrier Coverage
Recorded: 9/13/2016
How to Hire, Grow and Keep a 5-Star Staff
Recorded: 9/20/2016
Understanding Reimbursement for Non-Physician Extenders
Recorded: 9/7/2016
Time Management 101 – How to get more done in less time
Recorded: 8/30/2016
Employment and the Law in Texas
Recorded: 8/25/2016
In House vs. Outsourced Billing
Recorded: 8/9/2016
Maintaining an Effective Workforce: Hiring & Developing Talent
Recorded: 7/21/2016
HCPCS Reimbursement Impacts the Bottom Line
Recorded: 7/14/2016
Navigating Appeals and Billing Disputes
Recorded: 6/28/2016
Scribes - Proper Training and Utilization
Recorded: 6/9/2016
NCD - LCDs Medical Policies: How to Use Them to Get Paid
Recorded: 4/28/2016
Medical Necessity of the Encounter
Recorded: 3/30/2016
Working with Physician Extenders
Recorded: 4/5/2016
Surgical Chart Auditing
Recorded: 3/15/2016
Benchmarking in Your Practice
Recorded: 3/8/2016
HIPAA Security Breaches - The Proactive Approach
Recorded: 2/19/2016
Managing the Transition to a Facility Based Medical Practice
Recorded: 2/9/2016
Telemedicine in 2016 and Beyond
Recorded: 2/4/2016


Tips for Proper Telehealth Billing and Coding
Recorded: 9/23/2021

Highlights of CMS Proposed Changes to Physician Fee Schedule
Recorded: 9/2/2021

Mastering NPP Billing Challenges
Recorded: 1/19/2021

Billing for Intraoperative Neuromonitoring (IONM)
Recorded: 8/12/2020

Billing and Documentation Tips for Telemedicine Services
Recorded: 5/7/2020

Provider Enrollment/Credentialing Tools for Successful Tracking
Recorded: 10/24/2019

How to Use the Standard Transaction Code Set Rules to Your Advantage
Recorded: 10/15/2019

Master Challenging Billing Hurdles
Recorded: 9/5/2019

Practice Finance for the Non-Financial Medical Office Professional
Recorded: 8/7/2019

Revenue Maximizing Tips and Techniques
Recorded: 7/30/2019

How Payable Are Your Claims
Recorded: 5/9/2019

Essentials of Telehealth Reimbursement
Recorded: 5/16/2019

Gray Areas in Coding, Billing, and Auditing
Recorded: 2/5/2019

Managing Collections in Your Medical Practice
Recorded: 1/22/2019

Maximizing the Use of LCDs and NCDs
Recorded: 1/16/2019

A/R Management and Collections
Recorded: 4/26/2018
Winning Carrier Denial Appeals
Recorded: 3/21/2018
Billing and Reimbursement Guidelines for Non-Physician Practitioners
Recorded: 3/8/2018
The ABN: Protecting Your Reimbursement
Recorded: 2/27/2018
Getting a Grip on Accounts Receivable
Recorded: 1/25/2018
Mastering Point-of-Service Patient Collections
Recorded: 12/5/2017
Out-of-Network Billing
Recorded: 8/1/2017
Payment Denials and Appeals Management
Recorded: 7/18/2017
Proper Billing for Non-Physician Provider Services
Recorded: 5/23/2017
Patient Collections - Strategies for Success
Recorded: 5/3/2017
Maximizing a Healthy Revenue Cycle
Recorded: 4/5/2017
Physician Quality Reporting and Meaningful Use Update
Recorded: 5/5/2016
Insurance Credentialing, Contracting, and Loading
Recorded: 11/29/2016
Blueprint to Improve Patient Collections
Recorded: 5/4/2016


HIPAA Right of Access - Avoid a Future Settlement with OCR
Recorded: 8/3/2021

How Revisions to the Anti-Kickback Statute Impact Your Practice
Recorded: 7/20/2021

Addressing HIPAA and Patient Confidentiality in the Age of COVID-19
Recorded: 3/10/2021

OSHA and Workplace Safety During the COVID-19 Pandemic
Recorded: 2/10/2021

HIPAA Rules You Need to Know
Recorded: 9/15/2020

Engaging Patients During the COVID-19 Crisis Through Care Management Services
Recorded: 5/13/2020

What You Need to Know about TPE Audits
Recorded: 2/4/2020

Highlights of Medicare and Compliance Changes for 2020
Recorded: 1/23/2020

OSHA Compliance and Safety in Your Medical Office
Recorded: 11/5/2019

In Defense of Good Medical Record Documentation
Recorded: 8/13/2019

Why Mobile Security Matters
Recorded: 3/27/2019

Audit You Before They Do
Recorded: 11/8/2018

Compliance Best Practices for Managing Cyber-related Risk
Recorded: 11/1/2018

Effectively Responding to an Audit
Recorded: 10/18/2018

Secure Patient Payments While Maintaining PCI Compliance
Recorded: 8/29/2018

Documentation and Compliance Protocol for EM
Recorded: 8/16/2018

HIPAA Compliance: What to learn from the mistakes of others
Recorded: 7/31/2018

Top 10 Compliance Concerns for Medical Practices
Recorded: 5/30/2018
Knock, Knock. Who’s There? Is this an Audit or an Investigation
Recorded: 12/7/2017
HIPAA Security Essentials For Portable Devices
Recorded: 11/30/2017
The OIG Work Plan - Will It Impact Your Medical Practice?
Recorded: 10/24/2017
Medicare Audit Survival Kit
Recorded: 9/12/2017
Looking at Security From 360 Degrees
Recorded: 5/11/2017
The Role of Medical Necessity in Determining and E/M Visit
Medicare Exclusion: New OIG Rule Expands Exclusion Authority
Recorded: 4/20/2017
Optimizing Compliance and Maximizing Revenue
Recorded: 3/14/2017
Compliance and Ethics in the Medical Practice
Recorded: 12/16/2016
Top Compliance Concerns for Medical Coding and Billing Staff
Recorded: 1/27/2016
OSHA Updates - Compliance and Safety in Your Medical Office
Recorded: 10/20/2015

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