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Get direct access to practice management experts, no matter where you are.

TOTAL ACCESS subscription service gives you all of this:

  • Weekly Live Webinars where you can ask specific questions and get direct answers on a variety of current topics important to your practice
  • 24-hour access to the TOTAL ACCESS Audio Library with more than 200 hours of pre-recorded training sessions. Choose from 100+ topics targeted topics
  • A fast way to bring both experienced and new staff up-to-speed on current issues

Total Access Live Webinars

There are no audio conferences scheduled at this time

Total Access Audio Library
Choose from:
ICD-10 Coding  | Other Coding  | Compliance | Management | Reimbursement
topics below.

Sample a topic below by clicking on the speaker graphic.


Coders and Clinicians: Communication and Documentation Improvement
Recorded: 5/17/2016

Other Coding

The Fundamentals of Medical Coding
Recorded: 5/11/2023

Importance of Hierarchical Condition Category Coding
Recorded: 3/29/2023

E/M Coding and Documentation Updates for 2023
Recorded: 12/1/2022

Mastering Modifier Usage
Recorded: 12/20/2022

Coding and Billing for Podiatry
Recorded: 10/28/2022

Coding Cardiovascular System Procedures
Recorded: 10/4/2022

Coding and Billing for Pain Management
Recorded: 8/31/2022

E/M Outpatient Coding Essentials
Recorded: 8/10/2022

Conquer Endocrinology Coding Challenges
Recorded: 4/27/2022

Digesting GI Coding for K00-K95
Recorded: 3/8/2022

GI Coding Update
Recorded: 2/17/2022

Hospital Coding
Recorded: 3/18/2021

Master OB/GYN Coding & Billing
Recorded: 1/26/2022

Coding Update for Orthopaedics
Recorded: 1/13/2022

Coding for Chronic Conditions
Recorded: 7/14/2021

E&M Guideline and Legislative Updates
Recorded: 6/24/2021

Modifiers � Know When and Why to Use Them
Recorded: 12/10/2020

How to Prevent Medical Necessity Denials
Recorded: 7/28/2020

Outpatient E and M Coding for Pediatrics: 2021 and Beyond
Recorded: 11/18/2020

Making Sense of Multiple E/M Guidelines for 2021
Recorded: 11/10/2020

Medical Necessity and Nature of Presenting Problem
Recorded: 10/27/2020

Coding and Billing for OB-GYN
Recorded: 9/23/2020

HCC Coding and Its Impact on your Revenue
Recorded: 9/10/2020

Coding and Billing for Endocrinology
Recorded: 8/5/2020

Coding and Billing for Rural Health Clinics
Recorded: 7/14/2020

2021 E/M Documentation and Coding Changes
Recorded: 6/3/2020

NCCI Edits - Take Advantage of Opportunities and Avoid Pitfalls
Recorded: 3/13/2020

Documenting and Coding for Medical Necessity
Recorded: 12/17/2019

The Fundamentals of Medical Coding
Recorded: 10/3/2019

How to Successfully Transition from Coder to Auditor
Recorded: 7/25/2019

How to Properly Unbundle Surgical Procedures
Recorded: 3/6/2019

Medicare Preventive Services and Screenings
Recorded: 10/6/2020

Mastering Modifier Usage
Recorded: 10/4/2018
Modifiers That Raise Red Flags
Recorded: 2/13/2018
Modifiers - Tell It Like it Is
Recorded: 7/6/2017
How to Reduce your Practice�s Denial Rates
Recorded: 4/18/2017
Billing Compliance versus Coding Compliance
Recorded: 8/4/2016
Coders and Clinicians: Communication and Documentation Improvement
Recorded: 5/17/2016


Leveraging Value-Based Care in Your Practice
Recorded: 1/31/2023

How to Perform Skill Gap Assessments
Recorded: 11/9/2022

Practice Finance for the Non-Financial Medical Office Professional
Recorded: 1/24/2023

Payer Denial and Appeal Management
Recorded: 11/11/2022

Practical Strategies for Improving Patient Satisfaction
Recorded: 11/29/2022

How to Motivate Staff and Increase Team Engagement
Recorded: 12/6/2022

Care Management - The Sweet Spot for Patients and Practices
Recorded: 6/29/2022

No Surprises Act - Considerations for Providers
Recorded: 6/23/2022

Critical and Compliant Employee Documentation Skills
Recorded: 6/7/2022

How to Effectively Manage Burnout
Recorded: 2/16/2022

Cultivating Leadership in the Medical Practice
Recorded: 1/28/2022

Increasing Employee Engagement in Your Practice
Recorded: 12/7/2021

Medical Front Office Mastery
Recorded: 9/30/2021

How to Improve Wellness for Your Medicare Beneficiaries
Recorded: 7/29/2021

Optimizing Revenue Cycle Management
Recorded: 5/19/2021

Auditing - Standing Your Ground with Payers
Recorded: 4/20/2021

Leadership Fatigue
Recorded: 2/19/2021

How to Fire a Patient
Recorded: 4/1/2020

10 Steps to Financial Success in the Medical Office
Recorded: 3/18/2020

Averting Burnout in Your Practice
Recorded: 3/11/2020

Front Office as the Gatekeeper
Recorded: 2/20/2020

Multicultural Communications and Anti-Discrimination Protocols
Recorded: 11/13/2019

Carrier Contract Termination - Prevention and Appeal Strategies
Recorded: 12/10/2019

Improving the Patient Experience of Care
Recorded: 9/24/2019

How to be a Best-run Practice
Recorded: 5/29/2019

Outsourcing Your Billing - Is it for you?
Recorded: 6/12/2019

Sexual Harassment Prevention Basics
Recorded: 4/23/2019

No Cost Ways to Market Your Practice
Recorded: 4/24/2019

Strategies for Successful Payer Contract Negotiations
Recorded: 12/11/2018

Active Shooter Response Preparedness
Recorded: 9/20/2018

Moving from Passive Patients to Self Managed and Engaged
Recorded: 10/10/2018

Create a Dynamic Work Environment to Improve Employee Retention
Recorded: 9/13/2018

Check Your Own Stats - Practice Financial Well-being
Recorded: 8/22/2018

Keys to Optimizing Your Revenue Cycle
Recorded: 6/28/2018

Managing by Statistics
Recorded: 7/17/2018

Dealing with Difficult Team Members and Patients
Recorded: 11/15/2018

Professional Use of Social Media in Your Practice
Recorded: 5/10/2018

Optimizing Your Front Desk Operations
Recorded: 5/1/2018

Policies and Procedures to Grow Your Practice
Recorded: 4/17/2018

Medical Scribes: Documentation & Optimization
Recorded: 4/5/2018

Prioritizing the Patient Experience
Recorded: 3/28/2018
Effective Patient Scheduling
Recorded: 2/20/2018
Do You Run Your Practice or Does It Run You?
Recorded: 1/4/2018
Practice Fitness Test - Use Data to Enhance Your Performance
Recorded: 11/16/2017
Emergency Preparedness & Disaster Planning - What if it Happens to Us?
Recorded: 10/12/2017
Transforming Your Revenue Cycle for Success
Recorded: 9/19/2017
Managing Challenging Patients and Staff
Recorded: 6/7/2017
PCI Compliance - Securing Patient Data
Recorded: 1/31/2017
Compliance Essentials - Initiating a Compliance Program in your Practice
Recorded: 10/18/2016
How to Hire, Grow and Keep a 5-Star Staff
Recorded: 9/20/2016
Time Management 101 � How to get more done in less time
Recorded: 8/30/2016
In House vs. Outsourced Billing
Recorded: 8/9/2016
Maintaining an Effective Workforce: Hiring & Developing Talent
Recorded: 7/21/2016


Tips and Techniques for Managing Denials
Recorded: 5/23/2023

Compliance 101: Understanding Oversight Entities
Recorded: 5/16/2023

Understanding Payer Reimbursement Guidelines
Recorded: 3/9/2023

Deciphering an Operative Report
Recorded: 4/4/2023

Maxine Collins on Navigating Out of Network Billing Challenges
Recorded: 3/14/2023

Mastering Telehealth for Optimal Reimbursement
Recorded: 3/21/2023

The Influence of Patient Experience on Provider Reimbursement
Recorded: 10/18/2022

Master Advanced Practice Provider Billing
Recorded: 8/23/2022

Successful Patient Collections
Recorded: 3/1/2022

Why Quality Documentation Matters
Recorded: 12/16/2021

Tips for Proper Telehealth Billing and Coding
Recorded: 9/23/2021

Highlights of CMS Proposed Changes to Physician Fee Schedule
Recorded: 8/3/2022

Mastering NPP Billing Challenges
Recorded: 1/19/2021

Billing for Intraoperative Neuromonitoring (IONM)
Recorded: 8/12/2020

Billing and Documentation Tips for Telemedicine Services
Recorded: 5/7/2020

Provider Enrollment/Credentialing Tools for Successful Tracking
Recorded: 10/24/2019

How to Use the Standard Transaction Code Set Rules to Your Advantage
Recorded: 10/15/2019

Master Challenging Billing Hurdles
Recorded: 9/5/2019

Revenue Maximizing Tips and Techniques
Recorded: 7/30/2019

How Payable Are Your Claims
Recorded: 5/9/2019

Managing Collections in Your Medical Practice
Recorded: 1/22/2019

A/R Management and Collections
Recorded: 4/26/2018
The ABN: Protecting Your Reimbursement
Recorded: 2/27/2018
Getting a Grip on Accounts Receivable
Recorded: 1/25/2018
Mastering Point-of-Service Patient Collections
Recorded: 12/5/2017
Out-of-Network Billing
Recorded: 8/1/2017
Payment Denials and Appeals Management
Recorded: 7/18/2017
Maximizing a Healthy Revenue Cycle
Recorded: 4/5/2017
Insurance Credentialing, Contracting, and Loading
Recorded: 11/29/2016


HIPAA Right of Access - Avoid a Future Settlement with OCR
Recorded: 8/3/2021

How Revisions to the Anti-Kickback Statute Impact Your Practice
Recorded: 7/20/2021

Addressing HIPAA and Patient Confidentiality in the Age of COVID-19
Recorded: 3/10/2021

OSHA and Workplace Safety During the COVID-19 Pandemic
Recorded: 2/10/2021

HIPAA Rules You Need to Know
Recorded: 9/15/2020

What You Need to Know about TPE Audits
Recorded: 2/4/2020

In Defense of Good Medical Record Documentation
Recorded: 8/13/2019

Audit You Before They Do
Recorded: 11/8/2018

Compliance Best Practices for Managing Cyber-related Risk
Recorded: 11/1/2018

Effectively Responding to an Audit
Recorded: 10/18/2018

Secure Patient Payments While Maintaining PCI Compliance
Recorded: 8/29/2018

HIPAA Compliance: What to learn from the mistakes of others
Recorded: 7/31/2018
Knock, Knock. Who�s There? Is this an Audit or an Investigation
Recorded: 12/7/2017
HIPAA Security Essentials For Portable Devices
Recorded: 11/30/2017
Looking at Security From 360 Degrees
Recorded: 5/11/2017

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