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Get direct access to practice management experts, no matter where you are.



TOTAL ACCESS subscription service gives you all of this:

  • Weekly Live Webinars where you can ask specific questions and get direct answers on a variety of current topics important to your practice
  • 24-hour access to the TOTAL ACCESS Audio Library with more than 200 hours of pre-recorded training sessions. Choose from 100+ topics targeted topics
  • A fast way to bring both experienced and new staff up-to-speed on current issues

Total Access Live Webinars

10/24/2019  12:00 PM - 1:00 PM CT
Provider Enrollment/Credentialing Tools for Successful Tracking
Presented by Tracey Tokheim
10/29/2019  12:00 PM - 1:00 PM CT
How to Fire a Patient
Presented by Heidi Kocher
11/13/2019  12:00 PM - 1:00 PM CT
Multicultural Communications and Anti-Discrimination Protocols
Presented by Michelle Goodwine
12/17/2019  12:00 PM - 1:00 PM CT
Documenting and Coding for Medical Necessity
Presented by Karen Scott

Total Access Audio Library
 
Choose from:
ICD-10 Coding  | Other Coding  | Compliance | Management | Reimbursement
topics below.

Sample a topic below by clicking on the speaker graphic.


ICD-10

ListenTopicRecorded/Presenter
Avoid ICD-10 Denials for Medical Necessity
Recorded: 11/1/2016
Coders and Clinicians: Communication and Documentation Improvement
Recorded: 5/17/2016
Top 10 Billing and Coding Errors that cause Denials and Rejections
Recorded: 4/19/2016
ICD-10-CM Coding for Gastroenterology
Recorded: 9/29/2015
2015 Pediatric ICD -10 Coding for the General Pediatrician
Recorded: 9/24/2015
ICD-10 Diagnosis Coding for OB-GYN
Recorded: 8/6/2015
Teaching Your Providers ICD-10
Recorded: 8/18/2015
ICD-10 GEMS Conversion Tour of the AAFP Top 100 Codes
Recorded: 8/4/2015
Auditing Surgical Charts with ICD-10 Criteria
Recorded: 4/16/2015
ICD-10 Diagnosis Coding for Orthopedics
Recorded: 4/1/2015
ICD-10 Update and Implementation for Ophthalmology & Optometry
Recorded: 2/18/2015

Other Coding


ICD-10-CM Code Updates - Effective October 1
Recorded: 8/28/2019

CPT Coding Refresher
Recorded: 8/22/2019

How to Successfully Transition from Coder to Auditor
Recorded: 7/25/2019

ICD-10-CM Coding Refresher
Recorded: 6/19/2019

Coding for Care Management Services
Recorded: 4/11/2019

Coding for Chronic Care Management
Recorded: 7/25/2018

EM Chart Auditing Basics
Recorded: 3/21/2019

HCPCS Coding in 2019
Recorded: 3/13/2019

How to Properly Unbundle Surgical Procedures
Recorded: 3/6/2019

Medicare Preventive Services and Screenings
Recorded: 2/13/2019

Coding and Billing for Pain Management Services in 2019
Recorded: 2/14/2019

OB/GYN Coding Updates & Challenges
Recorded: 1/31/2019

Coding and Auditing E/M Services
Recorded: 12/5/2018

Coding for Infusions and Injections
Recorded: 11/29/2018

CPT Code Updates: Effective January 1
Recorded: 11/14/2018

Mastering Modifier Usage
Recorded: 10/4/2018

Auditing Surgical Services
Recorded: 9/28/2018

Prepare Now for Major Changes to E/M Coding
Recorded: 9/19/2018

Coding and Auditing Telemedicine Services
Recorded: 8/8/2018

E/M Coding Strategies for Endocrinology- Helping Providers “Code by the Rules”
Recorded: 6/26/2018

Risk Adjustment for Providers and Medical Coders
Recorded: 6/14/2018

The ABCs of CPT Coding
Recorded: 5/22/2018

Understanding the ICD-10-CM Guidelines
Recorded: 4/11/2018
Modifiers That Raise Red Flags
Recorded: 2/13/2018
E M Auditing - Telling an Accurate Patient Story
Recorded: 11/21/2017
HCC Coding and Its Impact on Your Revenue
Recorded: 11/2/2017
45 Coding and Billing Concepts You Should Know
Recorded: 7/12/2017
Modifiers - Tell It Like it Is
Recorded: 7/6/2017
The Fundamentals of Medical Coding
Recorded: 6/29/2017
Leveling EM Services in EHR
Recorded: 6/14/2017
How to Reduce your Practice’s Denial Rates
Recorded: 4/18/2017
The Importance of Correct Modifiers For Payment and Compliance
Recorded: 3/30/2017
E/M Audit Issues Brought on by EHR Templates
Recorded: 2/16/2017
Auditing Essentials for Compliant Billing Practices
Recorded: 11/22/2016
Avoid ICD-10 Denials for Medical Necessity
Recorded: 11/1/2016
Billing Compliance versus Coding Compliance
Recorded: 8/4/2016
Conquer the Complexities of Coding for Chronic Conditions
Recorded: 6/22/2016
Effective Use of Modifiers
Recorded: 5/25/2016
Coders and Clinicians: Communication and Documentation Improvement
Recorded: 5/17/2016
Top 10 Billing and Coding Errors that cause Denials and Rejections
Recorded: 4/19/2016
Billing and Coding for Path and Lab Services
Recorded: 1/7/2016
Medical Coding Basics
Recorded: 2/11/2016
Diagnostic Coding Accuracy
Recorded: 11/24/2015
CPT Coding Fundamentals
Recorded: 10/27/2015
Correct Coding with Modifiers
Recorded: 10/7/2015
ICD-10-CM Coding for Gastroenterology
Recorded: 9/29/2015
2015 Pediatric ICD -10 Coding for the General Pediatrician
Recorded: 9/24/2015
ICD-10 Diagnosis Coding for OB-GYN
Recorded: 8/6/2015
Teaching Your Providers ICD-10
Recorded: 8/18/2015
ICD-10 GEMS Conversion Tour of the AAFP Top 100 Codes
Recorded: 8/4/2015
Pain Management Coding and Reimbursement
Recorded: 7/23/2015
Get Ready for ICD-10 - Document, Document, Document
Recorded: 7/15/2015
Top Pediatric Coding Updates
Recorded: 6/4/2015
ICD-10 Diagnosis Coding for Orthopedics
Recorded: 4/1/2015
Modifiers: Common Misuses and Other Trouble Spots
Recorded: 3/24/2015
E/M Coding with Confidence - What Providers Need to Know
Recorded: 3/19/2015
Coding and Billing for Cardiology
Recorded: 2/26/2015
ICD-10 Update and Implementation for Ophthalmology & Optometry
Recorded: 2/18/2015

Management


Improving the Patient Experience of Care
Recorded: 9/24/2019

How to be a Best-run Practice
Recorded: 5/29/2019

Outsourcing Your Billing - Is it for you?
Recorded: 6/12/2019

Sexual Harassment Prevention Basics
Recorded: 4/23/2019

No Cost Ways to Market Your Practice
Recorded: 4/24/2019

All You Need to Know About MIPS
Recorded: 4/17/2019

Critical and Compliant Employee Documentation Skills
Recorded: 2/27/2019

Hot Topics for Medical Office Managers
Recorded: 1/24/2019

Strategies for Successful Payer Contract Negotiations
Recorded: 12/11/2018

Active Shooter Response Preparedness
Recorded: 9/20/2018

Moving from Passive Patients to Self Managed and Engaged
Recorded: 10/10/2018

Create a Dynamic Work Environment to Improve Employee Retention
Recorded: 9/13/2018

Check Your Own Stats - Practice Financial Well-being
Recorded: 8/22/2018

Keys to Optimizing Your Revenue Cycle
Recorded: 6/28/2018

Managing by Statistics
Recorded: 7/17/2018

Top Areas to Improve your Revenue and Medical Office Cycle
Recorded: 11/12/2015

Dealing with Difficult Team Members and Patients
Recorded: 11/15/2018

13 Success Strategies for Today's Healthcare Leader
Recorded: 6/6/2018

Professional Use of Social Media in Your Practice
Recorded: 5/10/2018

Optimizing Your Front Desk Operations
Recorded: 5/1/2018

Policies and Procedures to Grow Your Practice
Recorded: 4/17/2018

Medical Scribes: Documentation & Optimization
Recorded: 4/5/2018

Prioritizing the Patient Experience
Recorded: 3/28/2018
Be a Millennial Magnet - How to Attract, Manage and Engage this Workforce
Recorded: 3/13/2018
Effective Patient Scheduling
Recorded: 2/20/2018
Do You Run Your Practice or Does It Run You?
Recorded: 1/4/2018
Millennial Retention Strategies for the Medical Practice
Recorded: 12/20/2017
Practice Fitness Test - Use Data to Enhance Your Performance
Recorded: 11/16/2017
Quality Data and Physician Compare
Recorded: 10/31/2017
Emergency Preparedness & Disaster Planning - What if it Happens to Us?
Recorded: 10/12/2017
FAQs - Medical Records Issues
Recorded: 9/28/2017
Transforming Your Revenue Cycle for Success
Recorded: 9/19/2017
Managing Value in a Fee-for-Service World
Recorded: 9/7/2017
How To Be The Boss Of The Front Desk
Recorded: 8/17/2017
QPP: Understanding MIPS and APMs
Recorded: 8/9/2017
10 Steps to Financial Success in the Medical Office
Recorded: 7/25/2017
Managing Challenging Patients and Staff
Recorded: 6/7/2017
Copy/Paste - EHR Benefits and Risks
Recorded: 4/12/2017
Achieving Success at the Front Desk- Impacting the Patient Experience
Recorded: 3/21/2017
How to Use Social Media to Market Your Practice and Enhance Patient Relations
Recorded: 2/28/2017
Meaningful Use Reporting Deadline March 13th
Recorded: 2/21/2017
PCI Compliance - Securing Patient Data
Recorded: 1/31/2017
Understanding the Current State of a Patient-Oriented Experience
Recorded: 1/26/2017
Compliance Essentials - Initiating a Compliance Program in your Practice
Recorded: 10/18/2016
Reducing Lost Charges and Payments in the Medical Practice
Recorded: 1/17/2017
Human Resource Changes Which Could Impact Your Practice
Recorded: 12/28/2016
Financial Management: Monitoring Your Practice Vital Signs
Recorded: 11/2/2016
What Every Practice Needs to Know about MACRA - Prepare Now to Become a Data Driven Practice
Recorded: 10/26/2016
Documentation Fundamentals
Recorded: 9/29/2016
Are You Prepared to Comply with the New FLSA Requirements?
Recorded: 10/5/2016
Collecting Every Dollar Due
Recorded: 10/4/2016
Reasonable and Necessary Navigating Carrier Coverage
Recorded: 9/13/2016
How to Hire, Grow and Keep a 5-Star Staff
Recorded: 9/20/2016
Understanding Reimbursement for Non-Physician Extenders
Recorded: 9/7/2016
Time Management 101 – How to get more done in less time
Recorded: 8/30/2016
Employment and the Law in Texas
Recorded: 8/25/2016
In House vs. Outsourced Billing
Recorded: 8/9/2016
Maintaining an Effective Workforce: Hiring & Developing Talent
Recorded: 7/21/2016
HCPCS Reimbursement Impacts the Bottom Line
Recorded: 7/14/2016
Navigating Appeals and Billing Disputes
Recorded: 6/28/2016
Scribes - Proper Training and Utilization
Recorded: 6/9/2016
NCD - LCDs Medical Policies: How to Use Them to Get Paid
Recorded: 4/28/2016
Medical Necessity of the Encounter
Recorded: 3/30/2016
Working with Physician Extenders
Recorded: 4/5/2016
Surgical Chart Auditing
Recorded: 3/15/2016
Benchmarking in Your Practice
Recorded: 3/8/2016
Auditing E/M Documentation
Recorded: 2/25/2016
HIPAA Security Breaches - The Proactive Approach
Recorded: 2/19/2016
Managing the Transition to a Facility Based Medical Practice
Recorded: 2/9/2016
Telemedicine in 2016 and Beyond
Recorded: 2/4/2016
The Satisfaction Factor: Positively Influence Patient Experience and Employee Performance
Recorded: 1/6/2016
Auditing for Medical Necessity and Diagnosis Confirmation
Recorded: 12/9/2015
The Importance of Front Desk Collections
Recorded: 12/3/2015
Superior Skills for the Medical Front Office
Recorded: 11/19/2015
Accountable Care Organizations – Is Joining One Good for Your Practice?
Recorded: 11/18/2015
Medical Practices Need Annual Check-Ups Too
Recorded: 10/28/2015
Discounts and Waivers - Do it Right and Stay Out of Trouble
Recorded: 9/16/2015
Clinical Documentation Requirements for Primary Care
Recorded: 9/15/2015
Quality and Cost - How They Impact Practices
Recorded: 8/26/2015
Managing Multiple Generations
Recorded: 5/21/2015
Telephone Etiquette: Vitally Important Yet Often Overlooked
Recorded: 4/28/2015
Revenue & Profitability Management
Recorded: 4/22/2015
Auditing Surgical Charts with ICD-10 Criteria
Recorded: 4/16/2015
Marketing Your Practice on Social Media
Recorded: 3/4/2015

Reimbursement


Master Challenging Billing Hurdles
Recorded: 9/5/2019

Practice Finance for the Non-Financial Medical Office Professional
Recorded: 8/7/2019

Revenue Maximizing Tips and Techniques
Recorded: 7/30/2019

How Payable Are Your Claims
Recorded: 5/9/2019

Essentials of Telehealth Reimbursement
Recorded: 5/16/2019

Gray Areas in Coding, Billing, and Auditing
Recorded: 2/5/2019

Managing Collections in Your Medical Practice
Recorded: 1/22/2019

Maximizing the Use of LCDs and NCDs
Recorded: 1/16/2019

Highlights of Medicare & Compliance Changes for 2019
Recorded: 12/19/2018

A/R Management and Collections
Recorded: 4/26/2018
Winning Carrier Denial Appeals
Recorded: 3/21/2018
Billing and Reimbursement Guidelines for Non-Physician Practitioners
Recorded: 3/8/2018
The ABN: Protecting Your Reimbursement
Recorded: 2/27/2018
Getting a Grip on Accounts Receivable
Recorded: 1/25/2018
Mastering Point-of-Service Patient Collections
Recorded: 12/5/2017
Out-of-Network Billing
Recorded: 8/1/2017
Payment Denials and Appeals Management
Recorded: 7/18/2017
Proper Billing for Non-Physician Provider Services
Recorded: 5/23/2017
Patient Collections - Strategies for Success
Recorded: 5/3/2017
Maximizing a Healthy Revenue Cycle
Recorded: 4/5/2017
Physician Quality Reporting and Meaningful Use Update
Recorded: 5/5/2016
Insurance Credentialing, Contracting, and Loading
Recorded: 11/29/2016
Blueprint to Improve Patient Collections
Recorded: 5/4/2016
How to Find Money in Your Accounts Receivables
Recorded: 10/13/2015
Navigating the Subtleties of Incident-To Billing Criteria
Recorded: 10/1/2015
WHERE IS MY MONEY? Part 1: Increasing Revenue through Accurate Coding and Billing
Recorded: 9/2/2015
Chronic Care Management: New Revenue Possibilities
Recorded: 7/28/2015
Protect Revenue and Be Ready for ICD-10
Recorded: 7/8/2015
Getting Paid -- Keeping a Pulse on Accounts Receivable
Recorded: 6/23/2015
Patient and Payer Collections
Recorded: 5/6/2015
Effective Collections Skills
Recorded: 1/15/2015

Compliance


In Defense of Good Medical Record Documentation
Recorded: 8/13/2019

5 HIPAA Issues You Must Address with Your Team
Recorded: 6/25/2019

Why Mobile Security Matters
Recorded: 3/27/2019

Audit You Before They Do
Recorded: 11/8/2018

Compliance Best Practices for Managing Cyber-related Risk
Recorded: 11/1/2018

Effectively Responding to an Audit
Recorded: 10/18/2018

Secure Patient Payments While Maintaining PCI Compliance
Recorded: 8/29/2018

Documentation and Compliance Protocol for EM
Recorded: 8/16/2018

HIPAA Compliance: What to learn from the mistakes of others
Recorded: 7/31/2018

Top 10 Compliance Concerns for Medical Practices
Recorded: 5/30/2018
Knock, Knock. Who’s There? Is this an Audit or an Investigation
Recorded: 12/7/2017
HIPAA Security Essentials For Portable Devices
Recorded: 11/30/2017
The OIG Work Plan - Will It Impact Your Medical Practice?
Recorded: 10/24/2017
Medicare Audit Survival Kit
Recorded: 9/12/2017
Looking at Security From 360 Degrees
Recorded: 5/11/2017
The Role of Medical Necessity in Determining and E/M Visit
Medicare Exclusion: New OIG Rule Expands Exclusion Authority
Recorded: 4/20/2017
Optimizing Compliance and Maximizing Revenue
Recorded: 3/14/2017
Compliance and Ethics in the Medical Practice
Recorded: 12/16/2016
Top Compliance Concerns for Medical Coding and Billing Staff
Recorded: 1/27/2016
OSHA Updates - Compliance and Safety in Your Medical Office
Recorded: 10/20/2015
Does HIPAA Satisfy Meaningful Use Requirements
Recorded: 6/18/2015

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